Acrobat Web

Help us improve Document Cloud on the Web by sharing your feedback. Follow the instructions below to submit a feature request or bug report.

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Please provide the following information. You can post a new idea or search for ideas already submitted.

For a new feature request:

  1. Brief title
  2. Description of desired feature
  3. Why the feature is needed

For a new bug:

  1. Brief title
  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

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UserVoice is a third-party platform for product feedback. The Adobe Acrobat DC team regularly reviews ideas and incorporates them into product planning discussions. We can’t guarantee specific features or development timelines, but we read every suggestion and respond where we can. Please note that feedback is voluntary, and if you provide feedback, you give Adobe the right to use it without restrictions.

For all other questions and discussions, visit the Document Cloud PDF Services Community


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  1. ALL FILES BEFORE JULY 12 ARE MISSING????

    All of the files we had sent through the system before July 12 are missing. These are files that go back to 2012 when we started with EchoSign. If this is Adobe and files are in the cloud then why the need to purge all my old agreements?? ADOBE WHAT ARE YOU DOING??? That was 6 years worth of agreements and signed documents that you decided I didn't need anymore?!?!?!? I want an answer for this and a restoration of my missing files NOW.

    2 votes

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    3 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  2. Terrible changes to Sign!!!!!!!!

    Adboe Sign is different. No notice to me....!
    My document library is gone. I've been on hold trying to reach customer service for ages!!!!!!!!!!!!!!!!!!!

    4 votes

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    1 comment  ·  Home  ·  Flag idea as inappropriate…  ·  Admin →
  3. do not like this system now will change to another provider

    what on earth has happened to this system the new layout is hard to navigate and we will now consider changing to another system!

    5 votes

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    0 comments  ·  Home  ·  Flag idea as inappropriate…  ·  Admin →
  4. ファイル結合

    ファイル結合で洗濯したファイルが「ページが多すぎます」と表示され結合できない

    5 votes

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    0 comments  ·  Create PDF  ·  Flag idea as inappropriate…  ·  Admin →
  5. programa só dar erro

    Não consigo baixar o Adobe Pro DC...
    Preciso de ajuda por favor...

    2 votes

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    1 comment  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  6. Send reminder to review participants

    When sharing a document for review by sending an invitation, there is an option to set a deadline and a reminder. This request is to provide an option to send a reminder after the review has been shared.

    2 votes

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    2 comments  ·  Reviews  ·  Flag idea as inappropriate…  ·  Admin →
  7. Color is totally off

    When I open up the link and view the pdf file, all of the photos have this God awful green tinge to them. That discoloration goes away once you download the PDF but now I can't use this function to share my clients pictures with them. I will get SO many complaints if they see these.

    1 vote

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    0 comments  ·  View PDF files  ·  Flag idea as inappropriate…  ·  Admin →
  8. EDIT does not work on Cloud Adobe

    A week ago I had the edit option on my cloud adobe. Now, I do not have it. We are going backwards with this product.

    3 votes

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    0 comments  ·  Create PDF  ·  Flag idea as inappropriate…  ·  Admin →
  9. Change back to previous layout

    I Absolutely hate this layout... We have been using it but it is such a time consumer. Software is supposed to allow you to access your information in the fastest and most intuitive way possible this is not it. Let me prove it. When you log in what do you customers want... First they want to see everything they sent off , anything that is waiting for them, and all of their templates so they don't have to go clicking around to find it. Do you know I have been on here for 15 minutes and I cannot find my…

    1 vote

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    0 comments  ·  Home  ·  Flag idea as inappropriate…  ·  Admin →
  10. Not helpful to download entire issue

    I wanted to send the recipe for Butternut squash on page 18 of the Sunday USA today - instead I got the entire 22 pages and it is a pain to get to the recipe as 1) you had to know the page and 2) if you did know the page, you couldn't fill it in in the down arrow box. It made you page and page and page. This is NOT useful for sharing.

    1 vote

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    0 comments  ·  Create PDF  ·  Flag idea as inappropriate…  ·  Admin →
    Need Info  ·  cfrench responded

    Thank you for the feedback. It sounds like you’re looking for a way to quickly find a page in a long document. We do have a thumbnail option on the far left side of window as you’re looking at the document. When you click that icon, you’ll see a list of thumbnails that you can scroll through. When you select one, your view will jump to show that page.

    Let us know if that meets the need you were describing.

  11. can't find docx

    I converted a pdf to docx and can't find the docx

    3 votes

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    0 comments  ·  Create PDF  ·  Flag idea as inappropriate…  ·  Admin →
  12. Frustrated

    we are trying to drag and drop files under the combine and organise option, and when we try to upload it goes grey and nothing happens. Or it ignores the file.

    1 vote

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    0 comments  ·  Combine files  ·  Flag idea as inappropriate…  ·  Admin →
  13. design piorou

    Está muito ruim. Era muito melhor antes. Não acho opção de apagar, não acho opção de criar modelo de campos para assinatura... tentaram deixar mais simples - ficou - mas retiraram (ou esconderam) funcionalidades básicas que deixam a experiência horrível. é uma pena, vou ter que achar outro.

    1 vote

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    0 comments  ·  Home  ·  Flag idea as inappropriate…  ·  Admin →
  14. Cancel Account

    Order #ADB045496098
    I spent some time on your website yesterday trying to sign up for EchoSign. My company used it years ago and would like to again. I followed all the prompts and paid $318.62 for a year subscription. However, now that I am in it - I don't think I signed up for the right thing. I don't need storage and collaboration. When I try to get into Adobe Sign it looks like I can only have one user - even the program I purchased said 2-9 people.

    I just want echosign. and what I am seeing on my…

    2 votes

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    1 comment  ·  Home  ·  Flag idea as inappropriate…  ·  Admin →
  15. 使用できない

    A dobe Export PDF を購入して一週間経つがまだ使用できない。
    メールも送られてこないし、いまだに購入画面に移行するがどうなっているのか?
    早期回答を求めます。

    1 vote

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    0 comments  ·  Export PDF  ·  Flag idea as inappropriate…  ·  Admin →
  16. Do not print fields convert to jpeg.

    When I mark a form field to not print it does not print. That's good. Why is it that when I convert that pdf file to jpeg the same form field marked not to print appears in the pdf?

    1 vote

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    0 comments  ·  Export PDF  ·  Flag idea as inappropriate…  ·  Admin →
  17. awful

    Awful. upgraded to 1499 a month and STILL cant combine files. Terrible product

    1 vote

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    0 comments  ·  Combine files  ·  Flag idea as inappropriate…  ·  Admin →
  18. Errors

    HI,
    I purchased your product and it is not converting the pdf files to word. As such you may wish to cancel my subscription please.

    1 vote

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    0 comments  ·  Export PDF  ·  Flag idea as inappropriate…  ·  Admin →
  19. dfsgfgdfgfgd

    the converting tool from pdf to excel ist useless because the result is e.g. that dates are converted in characters an not in numbers!!!!

    3 votes

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    0 comments  ·  Export PDF  ·  Flag idea as inappropriate…  ·  Admin →
  20. can't even use it...

    i need some help here ...i can't even create the PDF and won't convert to PDF i hope you can fix it ...because i need it urgent ...

    3 votes

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    0 comments  ·  Create PDF  ·  Flag idea as inappropriate…  ·  Admin →
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