4497 results found
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Link Loading Problem
The page has not loaded in two hours. Is there a way to fix this? All other tabs and websites are opening just fine. This one will not open.
1 vote -
comments sorting for web version
please provide the ability to sort comments in the web version just like the way it is possible on the desktop app version
3 votesHi Faisal,
Thanks for reaching out. This feature is not supported yet on Acrobat Web. We would be reviewing your request internally.
Regards,
Amit
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Cancel Trial
I am sorry,
I do not have time to try to get Adobe working on my system.
I wish to cancel the trial started an hour ago.
Thank you
Robert Jensen1 vote -
Can't request e-signatures
I'm not able to request e-signatures, although I had been able to in the past. Has something changed with my account?
3 votes -
why am I paying for this?
previous versions were more user friendly.
difficult and time consuming to edit PDF.examples.
Having to restart edit page over and over when attempting to change font size or color.highlight won't always work.
or Doesn't allow me to edit PDF at all.
1 voteHi A K gaetz,
Thank you for contacting us. Can you please apprise us with the following information to assist you better:
1) Could you please share the workflow and file on which you faced the issue.
2) Is it happening for all files or with any specific document only?
Hoping to hear from you soon.
Thanks,
Indu
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Not convenient.
It does not make sense that I can not change the recipient back to someone who was previously a recipient on the agreements.
1 voteHello,
Could you provide more information about your concern so we can help you? We appreciate your feedback and will take it into account.
Thanks,
Adobe Acrobat Sign Team
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Worst Customer Support I've Ever Experienced
Worst customer experience EVER!
Tried to subscribe to the trial because my access to my existing account was not working. Site signed me up for a new subscription and then that didn't work (every time I tried to use a function (in this case Combine Files) a pop-up appeared asking me to sign up for a new subscription.
Tried to get support via Chat and after many questions was finally sent to a Live Agent. I waited for 2 hours pinging them every 5-10 minutes w/ no response.
When I tried Chat support again this morning the system informed me…
1 vote -
Frustrating
I have had multiple problems with Adobe Acrobat Pro. Can't find a phone # to call for support. Since I'm paying for this every month would like some support. But this is not worth the hassle!
1 vote -
Comments Disappeared
I added comments and they all disappeared! Now I have to start over.
2 votesHi Kylie,
Thanks for your feedback. We apologise for any inconvenience you faced when using Acrobat Web. Could you please share the steps you followed so we can help you further in fixing this issue?
Regards
Amit
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.Edit a pdf on the web instead of the app
'Hi Adobe,
I would like to edit my pdf from the web instead of downloading the app. Is there a way to edit my pdf on the web by signing into my premium account with out downloading the app?1 voteHi Amy Flower,
Thanks for your question. Fortunately, we already provide edit PDF functionalities in Acrobat web. Please follow below mentioned steps to use it:
- Log on to https://acrobat.adobe.com
- Open any PDF that you want to edit.
- Click Edit on the topbar
You can perform text and image editing operation in web itself. Please try it out and share your feedback.
Thanks,
Indu
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dark mode doesn't work
Your dark mode leaves the document white- you are missing the point of dark mode. It reduces eye fatigue by reducing white backgrounds, including documents. Also, I cannot put my name/initial on my comments. It auto selected "A" which is not relevent to anything. This is dumb. Gdocs is more user friendly, and has smarter auto options, which isn't saying much.
1 voteHi Stephanie Brehe,
We apologize for any inconvenience you may have experienced while using Acrobat Web. Currently, Acrobat Web does not support dark mode in the document area. Thank you for providing us with your valuable feedback. We will discuss this suggestion internally to determine how we can incorporate it into our future plans.
Regarding the issue with names/initials in the comments, could you please share the steps you followed? This will allow us to better assist you in resolving the problem. A screenshot of the issue you are facing would be greatly appreciated.
Best regards,
Amit
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Free Trial not allowing access
I started a free trial purchased from Google Play, and when I log in, it doesn't recognize that I have the upgraded version and still insists on me upgrading. It won't let me edit, etc. I am beyond frustrated because I need this upgrade NOW in order to work
1 vote -
FORMAT AND DISPLAY
Some words not display properly after download.
1 voteHello Yee Xuan,
We are sorry that you are having trouble with this feature, could you provide more information about it? For example, the file that you are having problems, if you are converting the file or other information that you might deem important.
Thanks,
Adobe Acrobat Sign Team
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Frustrated about flashing lines on all pdf and highlight disfunction
I am frustrated that my pdf have a flashing line which makes it super irritating to read. Second, I can not highlight documents I need to read for a doctoral program. Again, frustrating when I need to study.
Please contact me to help me solve this problem. rgould842@gmail.com
1 voteHi Rebecca Gould,
We apologize for any inconvenience you may have experienced while using Acrobat Web. Can you share more details about the issue you're facing regarding Highlight, it will help us in resolving the issue quickly. A screenshot of the issue you are facing would be greatly appreciated.
Regards,
Amit Gupta
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Allow pasted password.
I am being forced to sign into the desktop application but the sign in screen will not allow a copy and paste out of my password manager. This is very irritating given I use a password manager that generates a long string password. Please fix this and allow copy paste. Seriously it is insane to not allow paste.
1 vote -
Not being emailed when docs are signed
I am no longer receiving emails when documents are e-signed. All my notifications settings are set to send emails, but as of recently those have stopped. I won't be able to keep using this service if I am not properly notified when docs are signed.
1 voteHello Lindsay,
We are sorry that you are having trouble with this feature, could you provide more information about your problem? Since when have you stop getting the emails? if you don't have them in your junk email? and any other information you deem relevant.
You can also check the status of your agreements in Acrobat web, in Documents under Agreements or you can search for it
Hope this helps,
Adobe Acrobat Sign Team
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freedom is slavery
why do you advertise that it is a free pdf editor online, if I have to pay?
1 vote -
kbhgqcsjsqbkldnyudv
bakwas because headline is free and when i creat my account then show me subscribe for more convert files . this is bad site
i thought site is real but all fake .0000000000 ratings for your site1 vote -
test feedback
heyyy
1 vote -
Your product is very disappointing.
Hi the product is working awful with anything that is not english. Moving and editing lines is simply impossible, you add something and after applying all kinds of right to left tricks (like adding the dot in the beginning of the line to view it at the end) - when I hit save - It does not show on the changed document!! if there's another step needed to show changed on print you should mention this.
Your product is not better than any of the pdf converter tools that are available online, yours is over priced and given the fact…1 voteHi Dan Iluz,
Thank you for contacting us. We are investigating this internally. We will let you know once this is resolved.
Thanks,
Indu
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