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Acrobat Web

Help us improve Document Cloud on the Web by sharing your feedback. Follow the instructions below to submit a feature request or bug report.

Need support? Please visit Learn and Support to get started, find quick answers, engage with our vibrant community, and connect with Adobe staff.

Please provide the following information. You can post a new idea or search for ideas already submitted.

For a new feature request:

  1. Brief title
  2. Description of desired feature
  3. Why the feature is needed

For a new bug:

  1. Brief title
  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

The UserVoice feedback pages are for feature requests and bug reports only. If your submission is not a product feature, suggestion or product question, it may be removed. Only upload content that you have permission to use and refrain from posting personal information (home address, phone number, email address, serial number, or credit card information). Spam, content that promotes illegal activity, vulgar or abusive language, or fraudulent or phishing links are not allowed on this platform.

UserVoice is a third-party platform for product feedback. The Adobe Acrobat DC team regularly reviews ideas and incorporates them into product planning discussions. We can’t guarantee specific features or development timelines, but we read every suggestion and respond where we can. Please note that feedback is voluntary, and if you provide feedback, you give Adobe the right to use it without restrictions.

For all other questions and discussions, visit the Document Cloud PDF Services Community. 


Acrobat Web

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Feedback for Document Cloud Web

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5457 results found

  1. Frustrating

    I have had multiple problems with Adobe Acrobat Pro. Can't find a phone # to call for support. Since I'm paying for this every month would like some support. But this is not worth the hassle!

    1 vote
    0 comments  ·  Other  ·  Admin →
    How important is this to you?

  2. Text not copying and pasting

    You coul make the text boxes actually copy and paste, this is supposed to be a premium, industry leading service. PDF is your bread and butter, and editing text is a nightmare

    2 votes
    0 comments  ·  Edit PDFs  ·  Admin →
    How important is this to you?
    Need Info  ·  AdminIndu . (Admin, Adobe) responded

    Hi Thomas Tickner,


    Thank you for contacting us. Can you please apprise us with the following information to assist you better:

    1) Could you please share the workflow and file on which you faced the issue.

    2) Is it happening for all files or with any specific document only?

    Hoping to hear from you soon.


    Thanks,

    Indu

  3. Empty list in Documents page.

    The documents list is always empty, actually I've some files in it.
    The Space Usage Bar show NaN%.

    1 vote
    1 comment  ·  Documents/Upload  ·  Admin →
    How important is this to you?

  4. bug with free trial

    started free trial. EVerytime I go to try an adobe function eg compress it takes me bak to the start a free trial page. Tried multiple times. SO disappointing.

    2 votes
    1 comment  ·  Subscription  ·  Admin →
    How important is this to you?

  5. .Edit a pdf on the web instead of the app

    'Hi Adobe,
    I would like to edit my pdf from the web instead of downloading the app. Is there a way to edit my pdf on the web by signing into my premium account with out downloading the app?

    1 vote
    0 comments  ·  Edit PDFs  ·  Admin →
    How important is this to you?
    Need Info  ·  AdminIndu . (Admin, Adobe) responded

    Hi Amy Flower,


    Thanks for your question. Fortunately, we already provide edit PDF functionalities in Acrobat web. Please follow below mentioned steps to use it:

    1. Log on to https://acrobat.adobe.com
    2. Open any PDF that you want to edit.
    3. Click Edit on the topbar

    You can perform text and image editing operation in web itself. Please try it out and share your feedback.


    Thanks,

    Indu

  6. Stamp for my signature

    We would like there to be a date/time stamp under our signature as well. Same as signer's signature.

    2 votes
    0 comments  ·  Send for Signature  ·  Admin →
    How important is this to you?

  7. dark mode doesn't work

    Your dark mode leaves the document white- you are missing the point of dark mode. It reduces eye fatigue by reducing white backgrounds, including documents. Also, I cannot put my name/initial on my comments. It auto selected "A" which is not relevent to anything. This is dumb. Gdocs is more user friendly, and has smarter auto options, which isn't saying much.

    1 vote
    0 comments  ·  Commenting  ·  Admin →
    How important is this to you?
    Need Info  ·  AdminAmit (Engineering Manager, Adobe) responded

    Hi Stephanie Brehe,

    We apologize for any inconvenience you may have experienced while using Acrobat Web. Currently, Acrobat Web does not support dark mode in the document area. Thank you for providing us with your valuable feedback. We will discuss this suggestion internally to determine how we can incorporate it into our future plans.

    Regarding the issue with names/initials in the comments, could you please share the steps you followed? This will allow us to better assist you in resolving the problem. A screenshot of the issue you are facing would be greatly appreciated.

    Best regards,

    Amit

  8. ALWAYS CRASHES

    It always crashes when I compress a pdf file. I don't know it always crashes even though my internet is perfectly fine or it is one your tricks to let your consumers to buy the subscription. You are all words saying this application is free with the free version you can COMPRESS, edit, and organize files but it always crashes when it reach 100%. You are all greedy for money without considering those who can't afford the premium version of this. You aren't the man of your words. Thank you and may God bless you always

    1 vote
    Need Info  ·  1 comment  ·  Other  ·  Admin →
    How important is this to you?

  9. Free Trial not allowing access

    I started a free trial purchased from Google Play, and when I log in, it doesn't recognize that I have the upgraded version and still insists on me upgrading. It won't let me edit, etc. I am beyond frustrated because I need this upgrade NOW in order to work

    1 vote
    0 comments  ·  Subscription  ·  Admin →
    How important is this to you?

  10. FORMAT AND DISPLAY

    Some words not display properly after download.

    1 vote
    0 comments  ·  Fill & Sign  ·  Admin →
    How important is this to you?
    Need Info  ·  AdminMariana Guzmán (Admin, Adobe) responded

    Hello Yee Xuan,

    We are sorry that you are having trouble with this feature, could you provide more information about it? For example, the file that you are having problems, if you are converting the file or other information that you might deem important.

    Thanks,

    Adobe Acrobat Sign Team

  11. How do I convert a PST file to PDF?

    If you discover a tool to export PST files into the PDF file format, use the Datavare PST to PDF Converter Tool to convert many or single PST files into PDF. There is no chance of data loss once the converting procedure is started. With this program, any PST file of any size can be exported in PDF format. PST files can easily be converted to PDF without any technical expertise. It merely converts those encrypted PST files into PDF format without altering the underlying PST file.

    Read more: https://www.datavare.com/software/pst-to-pdf-converter-expert.html

    1 vote
    3 comments  ·  Other  ·  Admin →
    How important is this to you?

  12. Web Version Is Horrible and Frustrating

    This online version sucks! I hate it. I miss my old desktop version where I can batch import a bunch of PDF's. The interface is also horrible and non-intuitive. I'm going to request our IT look for a different tool to edit PDF's.

    1 vote
    Resolved  ·  1 comment  ·  Create PDF  ·  Admin →
    How important is this to you?

  13. Compress PDF STILL not working

    I just had to pay a different website in order to simply compress a PDF document because Adobe's PDF compressor couldn't upload my docs all the way. It always stopped exactly 5MB short on a single document, or 10MB short on two documents. It's pretty ridiculous that I pay over $50 a month and STILL have to pay someone else to do simple things because your tools aren't working when I need them. Just read another comment that this is a known issue. FIX IT.

    2 votes
    Need Info  ·  1 comment  ·  Create PDF  ·  Admin →
    How important is this to you?

  14. Frustrated about flashing lines on all pdf and highlight disfunction

    I am frustrated that my pdf have a flashing line which makes it super irritating to read. Second, I can not highlight documents I need to read for a doctoral program. Again, frustrating when I need to study.

    Please contact me to help me solve this problem. rgould842@gmail.com

    1 vote
    0 comments  ·  Commenting  ·  Admin →
    How important is this to you?
    Need Info  ·  AdminAmit (Engineering Manager, Adobe) responded

    Hi Rebecca Gould,

    We apologize for any inconvenience you may have experienced while using Acrobat Web. Can you share more details about the issue you're facing regarding Highlight, it will help us in resolving the issue quickly. A screenshot of the issue you are facing would be greatly appreciated.

    Regards,

    Amit Gupta

  15. Allow pasted password.

    I am being forced to sign into the desktop application but the sign in screen will not allow a copy and paste out of my password manager. This is very irritating given I use a password manager that generates a long string password. Please fix this and allow copy paste. Seriously it is insane to not allow paste.

    1 vote
    0 comments  ·  Other  ·  Admin →
    How important is this to you?

  16. Not being emailed when docs are signed

    I am no longer receiving emails when documents are e-signed. All my notifications settings are set to send emails, but as of recently those have stopped. I won't be able to keep using this service if I am not properly notified when docs are signed.

    1 vote
    0 comments  ·  Fill & Sign  ·  Admin →
    How important is this to you?
    Need Info  ·  AdminMariana Guzmán (Admin, Adobe) responded

    Hello Lindsay,

    We are sorry that you are having trouble with this feature, could you provide more information about your problem? Since when have you stop getting the emails?  if you don't have them in your junk email? and any other information you deem relevant.

    You can also check the status of your agreements in Acrobat web, in Documents under Agreements or you can search for it 

    Hope this helps,

    Adobe Acrobat Sign Team

  17. freedom is slavery

    why do you advertise that it is a free pdf editor online, if I have to pay?

    1 vote
    0 comments  ·  Subscription  ·  Admin →
    How important is this to you?

  18. kbhgqcsjsqbkldnyudv

    bakwas because headline is free and when i creat my account then show me subscribe for more convert files . this is bad site

    i thought site is real but all fake .0000000000 ratings for your site

    1 vote
    0 comments  ·  Home  ·  Admin →
    How important is this to you?

  19. test feedback

    heyyy

    1 vote
    0 comments  ·  Create Template  ·  Admin →
    How important is this to you?

  20. Your product is very disappointing.

    Hi the product is working awful with anything that is not english. Moving and editing lines is simply impossible, you add something and after applying all kinds of right to left tricks (like adding the dot in the beginning of the line to view it at the end) - when I hit save - It does not show on the changed document!! if there's another step needed to show changed on print you should mention this.
    Your product is not better than any of the pdf converter tools that are available online, yours is over priced and given the fact…

    1 vote
    0 comments  ·  Edit PDFs  ·  Admin →
    How important is this to you?
    Under review  ·  AdminIndu . (Admin, Adobe) responded

    Hi Dan Iluz,


    Thank you for contacting us. We are investigating this internally. We will let you know once this is resolved.


    Thanks,

    Indu

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