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Acrobat Web

Help us improve Document Cloud on the Web by sharing your feedback. Follow the instructions below to submit a feature request or bug report.

Need support? Please visit Learn and Support to get started, find quick answers, engage with our vibrant community, and connect with Adobe staff.

Please provide the following information. You can post a new idea or search for ideas already submitted.

For a new feature request:

  1. Brief title
  2. Description of desired feature
  3. Why the feature is needed

For a new bug:

  1. Brief title
  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

The UserVoice feedback pages are for feature requests and bug reports only. If your submission is not a product feature, suggestion or product question, it may be removed. Only upload content that you have permission to use and refrain from posting personal information (home address, phone number, email address, serial number, or credit card information). Spam, content that promotes illegal activity, vulgar or abusive language, or fraudulent or phishing links are not allowed on this platform.

UserVoice is a third-party platform for product feedback. The Adobe Acrobat DC team regularly reviews ideas and incorporates them into product planning discussions. We can’t guarantee specific features or development timelines, but we read every suggestion and respond where we can. Please note that feedback is voluntary, and if you provide feedback, you give Adobe the right to use it without restrictions.

For all other questions and discussions, visit the Document Cloud PDF Services Community. 


Acrobat Web

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Feedback for Document Cloud Web

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5448 results found

  1. FORMAT AND DISPLAY

    Some words not display properly after download.

    1 vote
    0 comments  ·  Fill & Sign  ·  Admin →
    How important is this to you?
    Need Info  ·  AdminMariana Guzmán (Admin, Adobe) responded

    Hello Yee Xuan,

    We are sorry that you are having trouble with this feature, could you provide more information about it? For example, the file that you are having problems, if you are converting the file or other information that you might deem important.

    Thanks,

    Adobe Acrobat Sign Team

  2. How do I convert a PST file to PDF?

    If you discover a tool to export PST files into the PDF file format, use the Datavare PST to PDF Converter Tool to convert many or single PST files into PDF. There is no chance of data loss once the converting procedure is started. With this program, any PST file of any size can be exported in PDF format. PST files can easily be converted to PDF without any technical expertise. It merely converts those encrypted PST files into PDF format without altering the underlying PST file.

    Read more: https://www.datavare.com/software/pst-to-pdf-converter-expert.html

    1 vote
    3 comments  ·  Other  ·  Admin →
    How important is this to you?

  3. Web Version Is Horrible and Frustrating

    This online version sucks! I hate it. I miss my old desktop version where I can batch import a bunch of PDF's. The interface is also horrible and non-intuitive. I'm going to request our IT look for a different tool to edit PDF's.

    1 vote
    Resolved  ·  1 comment  ·  Create PDF  ·  Admin →
    How important is this to you?

  4. Compress PDF STILL not working

    I just had to pay a different website in order to simply compress a PDF document because Adobe's PDF compressor couldn't upload my docs all the way. It always stopped exactly 5MB short on a single document, or 10MB short on two documents. It's pretty ridiculous that I pay over $50 a month and STILL have to pay someone else to do simple things because your tools aren't working when I need them. Just read another comment that this is a known issue. FIX IT.

    2 votes
    Need Info  ·  1 comment  ·  Create PDF  ·  Admin →
    How important is this to you?

  5. Frustrated about flashing lines on all pdf and highlight disfunction

    I am frustrated that my pdf have a flashing line which makes it super irritating to read. Second, I can not highlight documents I need to read for a doctoral program. Again, frustrating when I need to study.

    Please contact me to help me solve this problem. rgould842@gmail.com

    1 vote
    0 comments  ·  Commenting  ·  Admin →
    How important is this to you?
    Need Info  ·  AdminAmit (Engineering Manager, Adobe) responded

    Hi Rebecca Gould,

    We apologize for any inconvenience you may have experienced while using Acrobat Web. Can you share more details about the issue you're facing regarding Highlight, it will help us in resolving the issue quickly. A screenshot of the issue you are facing would be greatly appreciated.

    Regards,

    Amit Gupta

  6. Allow pasted password.

    I am being forced to sign into the desktop application but the sign in screen will not allow a copy and paste out of my password manager. This is very irritating given I use a password manager that generates a long string password. Please fix this and allow copy paste. Seriously it is insane to not allow paste.

    1 vote
    0 comments  ·  Other  ·  Admin →
    How important is this to you?

  7. Not being emailed when docs are signed

    I am no longer receiving emails when documents are e-signed. All my notifications settings are set to send emails, but as of recently those have stopped. I won't be able to keep using this service if I am not properly notified when docs are signed.

    1 vote
    0 comments  ·  Fill & Sign  ·  Admin →
    How important is this to you?
    Need Info  ·  AdminMariana Guzmán (Admin, Adobe) responded

    Hello Lindsay,

    We are sorry that you are having trouble with this feature, could you provide more information about your problem? Since when have you stop getting the emails?  if you don't have them in your junk email? and any other information you deem relevant.

    You can also check the status of your agreements in Acrobat web, in Documents under Agreements or you can search for it 

    Hope this helps,

    Adobe Acrobat Sign Team

  8. freedom is slavery

    why do you advertise that it is a free pdf editor online, if I have to pay?

    1 vote
    0 comments  ·  Subscription  ·  Admin →
    How important is this to you?

  9. kbhgqcsjsqbkldnyudv

    bakwas because headline is free and when i creat my account then show me subscribe for more convert files . this is bad site

    i thought site is real but all fake .0000000000 ratings for your site

    1 vote
    0 comments  ·  Home  ·  Admin →
    How important is this to you?

  10. test feedback

    heyyy

    1 vote
    0 comments  ·  Create Template  ·  Admin →
    How important is this to you?

  11. Your product is very disappointing.

    Hi the product is working awful with anything that is not english. Moving and editing lines is simply impossible, you add something and after applying all kinds of right to left tricks (like adding the dot in the beginning of the line to view it at the end) - when I hit save - It does not show on the changed document!! if there's another step needed to show changed on print you should mention this.
    Your product is not better than any of the pdf converter tools that are available online, yours is over priced and given the fact…

    1 vote
    0 comments  ·  Edit PDFs  ·  Admin →
    How important is this to you?
    Under review  ·  AdminIndu . (Admin, Adobe) responded

    Hi Dan Iluz,


    Thank you for contacting us. We are investigating this internally. We will let you know once this is resolved.


    Thanks,

    Indu

  12. Fill a need rather than this useless thing

    This entire thing is useless. What is the actual point of this? I thought I would be able to edit the pdf and cannot. I should be able to edit text and images without needing to use other websites.

    1 vote
    0 comments  ·  Edit PDFs  ·  Admin →
    How important is this to you?
    Need Info  ·  AdminIndu . (Admin, Adobe) responded

    Hi Shenique Porteous,


    Thank you for contacting us. Can you please apprise us with the following information to assist you better:

    1) Share the screenshot and description of what exact issue you're facing in editing the PDF file.
    2) The device configuration that you're using (Platform/Browser)
    3) Subscription (Go to Profile > Account > Subscription Status)

    Hoping to hear from you soon.


    Thanks,

    Indu

  13. Good project

    It’s good

    1 vote
    0 comments  ·  Reviews  ·  Admin →
    How important is this to you?

  14. how is this even a thing

    SCAMMER ALERT https://www.etsy.com/listing/1512475950/adobe-acrobat-pro-dc-2023-with-life-time?ref=sold_out_ad-3&plkey=25071d29a059fb52ba52d15f394ee2a852d10209%3A1512475950

    1 vote
    0 comments  ·  Subscription  ·  Admin →
    How important is this to you?

  15. ********

    **** yo

    1 vote
    0 comments  ·  Combine files  ·  Admin →
    How important is this to you?

  16. Guardado Automatico

    Al editar un archivo, presenta errores con el guardado automatico,cuando se esta editando los cambios. la herramienta no puede guardar sobre el documento y pide guardarse como una copia o descartarse por cada cambio

    1 vote
    0 comments  ·  Commenting  ·  Admin →
    How important is this to you?
    Need Info  ·  AdminAmit (Engineering Manager, Adobe) responded

    Hi Israel Calva Ochoa,

    Thanks for your feedback. We apologize for any inconvenience you faced when using Acrobat Web. Could you please share the steps you followed so we can help you further in fixing this issue?

    Regards Amit

  17. Cant check privacy settings

    Why can't I find privacy seetings to protect my infomation

    1 vote
    0 comments  ·  Home  ·  Admin →
    How important is this to you?

  18. Kredi

    İtiraz

    1 vote
    Resolved  ·  0 comments  ·  Create PDF  ·  Admin →
    How important is this to you?

  19. Fill boxes moved in extension

    When I open files in the extension on Chrome, the boxes to fill in the forms are not where they should be. If I open the same file in firefox (no extension) the boxes are where they ought to be.
    It will only let me attach one file, so I've shown what it looks like with the extension in chrome.

    1 vote
    0 comments  ·  Fill & Sign  ·  Admin →
    How important is this to you?

  20. Features not working in web app but work in desktop

    1) Page labels in the web app does not work the same as the desktop app. I would even say it does not work at all.

    2) Bookmarks in the web app sometimes show and sometimes do not show. Sometimes Refreshing the page helps (the bookmarks appear), but then they dissappear again. I would say bookmarks are not being supported in the web app.

    3) I cannot change the color properties of the bookmarks in the web app. If I have changed the color properties of a PDF in the desktop add to red, and then upload the pdf in…

    1 vote
    0 comments  ·  View PDF files  ·  Admin →
    How important is this to you?
    Need Info  ·  AdminHarshpreet Kaur (Admin, Adobe) responded

    Hi Cynthia,

    Thank you for contacting us. Please find reply below

    1. Can you please help to elaborate the issue you faced while using Page Labels? Meanwhile please find the documentation for Page Labels(Numbered Pages) on Acrobat Web https://helpx.adobe.com/document-cloud/help/number-pages.html to assist you with the feature on the web.
    2. For bookmark issue, Is the issue happening only on one file or happening for others also? Is it possible to share the file with us to look into this further?
    3. Sorry to hear that, Colour properties are not available in Web yet, it is highly recommended to use desktop for properties feature on bookmarks.
    4. We looked into details and found out your Acrobat Pro subscription on Enterprise profile is not active anymore, Only Acrobat web free service is enabled with your personal account.


    Regards,

    Acrobat Web team

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