4622 results found
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BUG WITH FREE TRIAL SIGNUP
Um I just signed up for a 7 day free trial, yet I cannot convert Jpg to pdf without the popup window demanding I start a free trial. When I go through the motions again, with the free trial signup, I am met by the same error and popup window in a endless loop. PLEASE FIX THIS BUG.
3 votes -
Ignored
Suggestions to fix the problem are always ignored by the team both online and by phone.
1 vote -
good
Gute Software !
1 vote -
Adobe Scan Desktop App
Offer a free desktop-app which directly loads the scanned documents in the destined folder.
1 vote -
not helpful at all, a waste of my time
I only show one activated device, yet Adobe tells me that I have too many activated devices? How do I fix this?
1 voteHi Geoffrey,
Thanks for reaching out. You can review and deactivate activated device list for your account. Go to https://account.adobe.com/activated-devices and login with same user with which you login on acrobat.adobe.com
Regards,
Shweta
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Glitches in Adobe Sign
We are continually discovering glitches in Adobe Sign, specifically referring to e-sign templates. Upon using a template we've previously edited, the signers will be reassigned or form fields repeated despite not being created to repeat. The only solution your tech support has is to obtain remote access to my entire system which is too extreme for a first step. We have been experiencing this on Macs and PCs and across several browsers. We will be looking for a new e-signature service if these issues continue.
1 vote -
Unable to read PDF files
I have an Adobe Acrobat account but all of a sudden all my PDF files are unreadable. The message is telling me it can't find the file and to check if I have the address correct.
As I use a lot of PDF files, I need to know what has happened and how to fix it quickly2 votesHi Tracey,
Thanks for reaching out to us and apology for inconvenience caused. It would be good if you can share the screen of error message you are seeing. Are you trying to view shared file?
Regards,
Acrobat web team
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Emerald card
I what my money
1 voteHi Orville,
Thanks for reaching out and apology for any inconvenience caused. Please let us know if you have any concerns using the application.
Regards,
Acrobat web team
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Koetilauksen peruuttaminen
Haluan peruuttaa kokeilutilaukseni, en vain löydä miten saan sen tehdyksi.
Pyydän teitä peruuttaamaan kokeilutilauksen ja vahvistamaan tämän peruutuksen.
Seppo Juurikko
1 voteHi Seppo,
Please check the services in your Adobe account here https://account.adobe.com/. Open the link and sign in with the same email address you used for the trial application.
If you were using the trial service with a different email address, please use the steps suggested in the following help document to cancel the plan: https://helpx.adobe.com/manage-account/using/cancel-subscription.html.
There are no charges for the free service. You get charged only when the trial period ends.
For the charges that occurred from your credit card, please get in touch with our billing team to get this checked. You may connect with the team via the following page: https://helpx.adobe.com/contact.html or may reach out via phone using the contact number provided for your region on this page: https://helpx.adobe.com/contact/phone.html.
For additional info, please refer to - https://helpx.adobe.com/manage-account/kb/billing-faq.html
Thanks,
Acrobat web team
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한글이 ##으로 표기
파일 명이 한글의 경우 서명된 최종감사 보거서 문서의 헤더 정보가 ###으로 표기가 됩니다.
2 votes -
Rebecca Rodriguez
Need to sign documents found it at adobe,what do I do next
1 voteHi Rebecca,
Have you been able to get what you needed? You can sign up for a free account to try out from https://acrobat.adobe.com. Please let us know if you have questions.
Thanks,
Adobe Sign Team
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Fail
On-line version of Acrobat does not have the function I require (redaction).
Desktop version of Acrobat does not install (and takes forever to not install because of requiring prior installation of Creative Cloud app).
Fail.
1 voteHi,
Thanks for reaching out to us. Acrobat web dies not support Redact yet but it is in our roadmap for future. But I can surely guide on how you can install Acrobat desktop without installing creative cloud. You can directly download Acrobat desktop from CC web - https://www.adobe.com/creativecloud/plans.html?promoid=9MZL48D3&mv=other
Please let us know in case you face any difficulty.
Thanks,
Shweta
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Not working when searching for an agreement
Get the product to search agreements!
1 vote -
Subscription refund request
I asked for this account to be closed over 12 months ago. Can you please organise a fee refund for the last 18 months. Thanks Sam
1 voteHi,
For cancelling the subscription, please follow below steps:
Please check the services in your Adobe account here https://account.adobe.com/. Open the link and sign in with the same email address you used for the trial application.
If you were using the trial service with a different email address, please use the steps suggested in the following help document to cancel the plan: https://helpx.adobe.com/manage-account/using/cancel-subscription.html.
There are no charges for the free service. You get charged only when the trial period ends.
For the charges that occurred from your credit card, please get in touch with our billing team to get this checked. You may connect with the team via the following page: https://helpx.adobe.com/contact.html or may reach out via phone using the contact number provided for your region on this page: https://helpx.adobe.com/contact/phone.html.
For additional info, please refer to - https://helpx.adobe.com/manage-account/kb/billing-faq.html
Thanks,
Acrobat web team
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Help with deleted docment
I delete a important document, but I cant find the trash. How can I this document recover?
1 vote -
difficulty to access documents
We have been trying to access documents signed in May. Unfortunately Adobe fails to upload them. Would appreciate if you can check it out.
1 vote -
Two scan files shows same name
"Sometimes two files show the same name or title."
Due to this issue I accidently deleted a important scan, which i did not have any backup.
So, please fix this issue.
Also, There should be a Trash Bin or Recycle Bin for deleted files, where they get auto deleted after 30 or 60 days.1 vote -
1 vote
Hi Isaac,
Thank you for contacting us! We would be happy to help.
Would you be able to elaborate on what it is you are trying to do?
Regards,
Acrobat web team
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Automatické ztržení peněz
Aplikaci jsme chtěla pouze na zkoušku!!!
Po zkušební době došlo automaticky ke stržení peněz, aniž bych platbu potvrdila.
Účet chci obratem zrušit.
Předpokládám, že peníze zpět za automatickou platbu již zpět neuvidím.2 votesHi Lucie,
Thanks for reaching out. For cancelling subscription, please follow below steps -
Please check the services in your Adobe account here https://account.adobe.com/. Open the link and sign in with the same email address you used for the trial application.
If you were using the trial service with a different email address, please use the steps suggested in the following help document to cancel the plan: https://helpx.adobe.com/manage-account/using/cancel-subscription.html.
There are no charges for the free service. You get charged only when the trial period ends.
For the charges that occurred from your credit card, please get in touch with our billing team to get this checked. You may connect with the team via the following page: https://helpx.adobe.com/contact.html or may reach out via phone using the contact number provided for your region on this page: https://helpx.adobe.com/contact/phone.html.
For additional info, please refer to - https://helpx.adobe.com/manage-account/kb/billing-faq.html
Regards,
Acrobat web team
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Accessibility checker error (missing grade A failure when no headings are marked up in the document)
Accessibility Checker in Adobe Acrobat does not find issues of missing headings in a pdf.
1 vote
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