5364 results found
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Problems with Adobe Sign
The AdobeSign interface is terrible. I want to be able to star templates that I use often, because my colleagues some how keep creating templates by mistake every time they set up an agreement. It seems like there is something awry or poorly designed that makes it so easy to create a template even without trying to.
It's also confusing that when you open a template and add signers, the next page shows you the (blank) document with the button to proceed labeled "Send." Most of our contracts have fields that need to be prefilled, so I think a label…
1 vote -
Broken and unwilling to help without a financial commitment
I had problems signing up for a free trail, the signup process resulted in an verification loop, but Adobe/Echo sign support was unwilling to help, unless I was a full paying member. This seems like an incredibly short sighted move. I think as a business we may well be better off elsewhere.
1 vote -
Form cleared when clicking next
I lost all my work on a document I was filling out.
I started filling in the document 4 days ago. I left the document open in my browser teh whole time. i came back easilty added edits. Tried to go forward and after clicking next the form got cleared leaving me with the base pdf...
I went to the document cloud home page and I'm still logged in so I don't know why my form would have been cleared.1 vote -
Problems with Excel Export
Adobe Acrobat Export PDF does not work properly. The numbers are not matching the pdfs. Therefore I would like to cancel my subscription since I have to do anyway everything manually. Very dissapointed
1 vote -
Fill and Sign is not working
Fill and sign is still not working...can someone from support please reach out to me?
1 voteHi,
The team identified a couple of fixes that should address the Fill & Sign issues. Could you please re-try and let us know if you are still seeing any problems?
Thanks,
Ashu Mittal
Sr. Product Manager, Acrobat -
Need strikethrough and replace and insert text tools (among others).
Love this tool. It's a consistent issue for designers getting feedback from multiple people and all the file versions associated with that. However, we really need all the commenting tools like "strikethrough and replace" and "insert text". It's actually confusing for commenters who do not have see this option. Also, it makes it more difficult to import comments in InDesign for example. The ability to import comments is such a huge deal for long form documents! Adobe, you're so close to the finish line!!!!
13 votesHi Sarah,
Thanks for your request. We have made a note of the same and shall plan to support in future.
Thanks,
Harshpreet -
Adobe Sign Not Working
Adobe sign never loads on the website. All I see is the Loading Adobe Sign... with the spooling circle. This happens every time I try to log on and it doesn't change no matter how long I wait. Refreshing or logging out doesn't help. I have a very fast internet connection.
1 voteHi,
The team identified a couple of fixes that should address the sign related issues. Could you please re-try and let us know if you are still seeing any problems?
Thanks,
Ashu Mittal
Sr. Product Manager, Acrobat -
demande de resiliation canal .
commhttps://documentcloud.adobe.com/link/review?uri=urn:aaid:scds:US:efe932cc-17bf-4059-88f6-63ed56ea7f89ent imprimer le mail
1 vote -
Pls train your customer service better
For a better experience? You could train your customer service reps. Started trying to get someone to help me at 5:34 Eastern. Chatted until 9:58 Eastern. Problem not resolved.
1 vote -
Comments not downloading
The 200 comments in this PDF are not carrying over when I download it. Very frustrating.
Also, why can't I re-share a document once I unshare it?
3 votes -
Write code that works for a change!!!!!!!
WTF?!?!?!? Your software is TERRIBLE! Tired of seeing "Loading Adobe Sign" and a spinning circle. WTF gives with your garbage software????????????
1 voteHi,
The team identified a couple of fixes that should address the sign related issues. Could you please re-try and let us know if you are still seeing any problems?
Thanks,
Ashu Mittal
Sr. Product Manager, Acrobat -
combine files
Cant combine my files and no explanation
7 votesHi,
Could you please send over a couple of files that can help reproduce this issue?
Thanks,
-ashu -
Terrible format for invoicing.
What am I supposed to do with this document?
I cannot print it, and I cannot save it.1 vote -
Fill and Sign
Why is it that in the last few days I am getting a notice when I try to fill and sign a PDF, that I upload, say the file is not supported. These Are same type's of PDF's that I have using and filling and signing for years.
9 votesHi,
If possible could you please share a sample PDF file with which this issue is happening?
Thanks,
-ashu -
Unable to open developer account
I am unable to create an Adobe Sign developer account.
Every time I sign in, I get taken to this page
https://documentcloud.adobe.com/link/home/?authoringRequested=true&locale=en_US&client_id=69U26F6M6A4Z3U&isNativeFlow=trueand I am unable to go to the secure.echosign.io site.
Help!
Thank you,
-tomas vera1 vote -
Unable to print, don't like cloud storage
Return the capability to have Reader on a local PC without linking to some 'cloud' for file storage. Return the capability to print the PDF files on the local PC without using a web-browser account login.
I am using a MacBook Pro w/ iOS 10.14.6 and am unable to print any PDF documents using the Adobe Acrobat Reader app. Apple support spent over an hour trying to figure out why I couldn't print the files (or even select pages) but was unsuccessful.
My options now? Either screen shot the page(s) into Word or use the apple Preview app to open…2 votes -
1 vote
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Coversion of PDF to Microsoft *.docx file
Hi, I am trying to convert my PDF file to Microsoft Word (*.docx) file but unable to. Every time a window is showing "An error occurred while trying to access the service." Could you please guide me.
5 votes -
YOUR TECH SUPPORT SUCKS I BEEN WAITING 48 HOURSAN STILL NOTHING
it has already been improved acrobat-pro replaced by acrobat DC
THE ONLY ADOBE CC APP THAT WOULD INSTALL.ALL OTHER APPS WOULD NOT INSTALL ON WIN8.1 --- NOT COMPATIBLE.
2 votes -
Format conversion wrong from Word to PDF
Using Acrobat Pro DC to convert a Microsoft Word 2016 document (Mac) to a PDF, most of the document is covered except all the Paragraph Underlines associated with the Heading Style Levels and in Headers and Footers. The style and the look of the document is degraded by the PDF translation process. With a small Word template of this file Acrobat converts correctly. However the file that causes the problems is large 85 MB and is based on the same file template. Any reason for this issue?
1 vote
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