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Acrobat Web

Help us improve Document Cloud on the Web by sharing your feedback. Follow the instructions below to submit a feature request or bug report.

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Please provide the following information. You can post a new idea or search for ideas already submitted.

For a new feature request:

  1. Brief title
  2. Description of desired feature
  3. Why the feature is needed

For a new bug:

  1. Brief title
  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

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UserVoice is a third-party platform for product feedback. The Adobe Acrobat DC team regularly reviews ideas and incorporates them into product planning discussions. We can’t guarantee specific features or development timelines, but we read every suggestion and respond where we can. Please note that feedback is voluntary, and if you provide feedback, you give Adobe the right to use it without restrictions.

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Acrobat Web

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5498 results found

  1. Editing PDFs with web app not working

    PDF files will not open for editing using the Acrobat web app. I get a message "preparing file for editing..." which holds (presumably) forever.

    1 vote
    Need Info  ·  1 comment  ·  Edit PDFs  ·  Admin →
    How important is this to you?

  2. karmaşık dokümanların çevriminde hata

    ekli dosyayı word dokümanına çevirmek için online dönüştürücünüzü satın aldım. Fakat dönüştürme işlemini yapamadı. Karma doküman/farklı karakterli dokümanların çevrilmesinde sorun yaşadım. Aslında ürünü satın almama rağmen işime pek yaramadı. Bilginiz olsun.

    1 vote
    0 comments  ·  Export PDF  ·  Admin →
    How important is this to you?

  3. Stop tweaking the program!

    Seems like every couple of weeks you change the e-sign program! So frustrating! This particular version creates fields that are too big for my document -- it worked just fine before.

    1 vote
    0 comments  ·  Fill & Sign  ·  Admin →
    How important is this to you?
    Need Info  ·  AdminDavid Murillo (Admin, Adobe) responded

    Hi Mike,


    We are sorry you are experiencing troubles with the current version of our app. Could you please provide some additional information?

    • Steps to Reproduce: A video or detailed description of the steps you take to encounter the issue.
    • Specific File: If the issue relates to a particular file.
    • Additional Details: Any other information you believe might be relevant, such as error messages or unexpected behavior.

    Please note that some features are not yet available in the newest version. You can find more information about it here: learn more.
    If you continue to encounter this issue, you have the option to revert to the previous version:
    1.    Click on your profile icon.
    2.    Select "Settings".
    3.    In "E-signing settings", uncheck the box next to "Use the latest version of Request e-signatures".
    4.    Click "Save" and wait for the confirmation message.

    We appreciate your patience and cooperation in resolving…

  4. Hostile Pricing

    I was filling in a pdf job application online using acrobat.adobe.com. Now I would like to change some of my answers but my text is no longer editable after closing and reopening the browser.

    1 vote
    0 comments  ·  Fill & Sign  ·  Admin →
    How important is this to you?

  5. E-signature change is TERRIBLE!!!!!

    OMG this new version I used today for E-signatures is TERRIBLE!!! It takes forever and is not easy to use at all! It wouldn't send automatically send to me for signature. I had to go and find out how to start the process. VERY un-user friendly. Why change something that isn't broken? How can I use the previous version (from last week!!!)?

    1 vote
    0 comments  ·  Fill & Sign  ·  Admin →
    How important is this to you?
    Need Info  ·  AdminDavid Murillo (Admin, Adobe) responded

    Hi Rebecca Richardson,

    We are sorry you are experiencing trouble with the new feature. Could you please provide some additional information?

    • Steps to Reproduce: A video or detailed description of the steps you take to encounter the issue.
    • Specific File: If the issue relates to a particular file.
    • Additional Details: Any other information you believe might be relevant, such as error messages or unexpected behavior.

    Please note that some features are not yet available in the newest version. You can find more information about it here: learn more.
    If you continue to encounter this issue, you have the option to revert to the previous version:
    1.    Click on your profile icon.
    2.    Select "Settings".
    3.    In "E-signing settings", uncheck the box next to "Use the latest version of Request e-signatures".
    4.    Click "Save" and wait for the confirmation message.
    This change will only affect new drafts created after making…

  6. AdobeSign Feedback

    1. I use AdobeSignature alot.
      The limit on the size of the file is very inconvinient because most of my files are over 8MB. With other esiganture apps like docsSign there is no limit on the size.
      I would really appreciate it if we can increase the limit

    2. When I select multiple documents and drag and drop to "Request e-signature" it combines all the documents. First I have to rearrange the order which is not very user friendly! i have more than 10 documents, and I can only change the order by clicking on the up/down icon and I cannot move…

    1 vote
    0 comments  ·  Fill & Sign  ·  Admin →
    How important is this to you?
    Need Info  ·  AdminDavid Murillo (Admin, Adobe) responded

    Hi Sina,
    We are sorry you are experiencing trouble with our app. Let's address the points you're mentioning

    1. File size limit is at the moment 8mb, we will analyze your request and consider it for future updates.

    2. We are aware of this problem and we are working on solving it as soon as possible, please expect this to be fixed in future updates.

    3. For this problem, with the current version of the app is possible to add a file to the agreement before sending it. Please follow below steps:

    1. After starting Request e-signatures workflow, you should land on "Add Recipient" modal. Fill in recipient information and click on "Continue"
    2. On the next view, on the left side of the screen (above the left hand panel) you should find the "Edit" button. Click on it
    3. Here you can find the "Organize Pages" option. Click on it
    4. Use the…

  7. Not supported country

    This is the worst service I've ever seen, you allow me to create an account and do everything, and finally you prevent me from adding or editing my PDF, and even if I want to pay you, you say that it is not supported in my country, then why allowing me to connect to your stupid dashboard, and waste my time, since you do not care for our country, I will ensure that all users in my network never use your services

    1 vote
    0 comments  ·  Home  ·  Admin →
    How important is this to you?
    Resolved  ·  AdminShweta Sharda (Admin, Adobe) responded

    Hi Khalil,


    Thanks for reaching out to us and apology for inconvenience caused. Unfortunately, we dont support our service for now in your country but we will revert back once we will enable our service in your region.


    Regards,

    Acrobat web team

  8. lau

    1 vote
    0 comments  ·  View PDF files  ·  Admin →
    How important is this to you?

  9. Free trial scam

    Adobe is a scam. When I gave my gmail account it said that I can edit online without giving my credit card, but when I went to edit after giving my gmail it asked for my credit card to allow me to edit. This file format is the biggest scam and I wish the world gets out of this format.

    1 vote
    0 comments  ·  Other  ·  Admin →
    How important is this to you?

  10. Annoyed

    I wanted to cancel my membership because whenever i open a document to sue any of the tools i get a notification they are downloading. But sometimes they work - most of the time they are downloading. I dont understand how they can only sometimes be accessed it i am paying for them.

    1 vote
    0 comments  ·  View PDF files  ·  Admin →
    How important is this to you?

  11. Issues saving and redacting

    0 votes
    0 comments  ·  Admin →
    How important is this to you?

  12. What does the term "team upskilling" mean?

    Team Upskilling is the process of giving current employees better skill sets so they may grow in their positions and take on new responsibilities within the organization.
    web: https://www.edforce.co/team-upskilling/

    1 vote
    0 comments  ·  Other  ·  Admin →
    How important is this to you?

  13. New Program not working

    Go back to old Adobe E-signature Request. New program has too many errors and doesn't function.

    1 vote
    0 comments  ·  Send for Signature  ·  Admin →
    How important is this to you?
    Need Info  ·  AdminMariana Guzmán (Admin, Adobe) responded

    Hello,

    We are sorry you are having trouble with the new update. Could you provide more information about the issue? For example:

    • Steps where you encounter issues
    • Files that doesn't work well with the feature
    • A video showing the actual error
    • Screenshot of the errors

    And any other information will be really helpful to us.

    Thanks,

    Sign in Acrobat Web Team

  14. Lie

    This program is a full lie. No credit card needed and now i have to add mine to use this beautiful creation.....

    1 vote
    0 comments  ·  Subscription  ·  Admin →
    How important is this to you?

  15. Issues saving and redacting

    I cannot redact text and i`m having issues saving my pdf work, needs help asap. Thanks.

    1 vote
    Need Info  ·  1 comment  ·  Edit PDFs  ·  Admin →
    How important is this to you?

  16. Pitoyable

    Merci pour le temps precieux que vous me faites gagner avec vos telechargements publicitaires a la con ! Je viens d acheter un module pour convertir des factures pdf en xls cela semble marcher selon vos dires mais a ce jour je n'arrrive meme pas a ouvrir mon application de bureau sans etre emmerder par une de vos offres de merde adobe acrobat pro comme si le fait que je vous ai payer 20 € ne vous convenait et que vous tentiez de m enculer avec vos propositions de migration a une offre a 20 € par mois ! je…

    1 vote
    0 comments  ·  Subscription  ·  Admin →
    How important is this to you?

  17. download button

    it was difficult to find the button to download my products.

    2 votes
    0 comments  ·  Subscription  ·  Admin →
    How important is this to you?

  18. branco, sem artes e outra fonte

    Não gostei da cor da folha amarela e nem da fonte utilizada.
    Gostaria que a página fosse em branco e a fonte fosse mais delicada.
    Sobre as artes, prefiro que a página não tenha nada além das informações escritas.
    obrigado.

    1 vote
    Need Info  ·  1 comment  ·  Edit PDFs  ·  Admin →
    How important is this to you?

  19. crashes frequently

    Adobe keeps crashing, i have a plan that's paid for why do i keep having issues so frustrating fix asap!

    1 vote
    0 comments  ·  Other  ·  Admin →
    How important is this to you?

  20. Je kan geen 2 aparte documenten meer versturen zonder dat deze automatisch gecombineerd worden

    Sinds de nieuwe upgrade voor elektonische ondertekening kan ik geen 2 aparte documenten meer doorsturen zonder dat deze automatisch gecombineerd worden. Wat is hier de oplossing?

    1 vote
    0 comments  ·  Fill & Sign  ·  Admin →
    How important is this to you?
    Gathering Feedback  ·  AdminMariana Guzmán (Admin, Adobe) responded

    Hello,

    We are sorry you are having trouble with the new update. You can revert to the previous version of Request signature by following this steps:

    1. Click on your profile
    2. Select Settings
    3. In E-signing settings, uncheck the box for "Use the latest version of Request e-signatures"
    4. Click Save and wait for the confirmation toast

    This will apply only to NEW drafts created after changing this setting, please let us know if this resolve the issue.

    Thanks,

    Sign in Acrobat Web Team

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