Skip to content

Acrobat Web

Help us improve Document Cloud on the Web by sharing your feedback. Follow the instructions below to submit a feature request or bug report.

Need support? Please visit Learn and Support to get started, find quick answers, engage with our vibrant community, and connect with Adobe staff.

Please provide the following information. You can post a new idea or search for ideas already submitted.

For a new feature request:

  1. Brief title
  2. Description of desired feature
  3. Why the feature is needed

For a new bug:

  1. Brief title
  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

The UserVoice feedback pages are for feature requests and bug reports only. If your submission is not a product feature, suggestion or product question, it may be removed. Only upload content that you have permission to use and refrain from posting personal information (home address, phone number, email address, serial number, or credit card information). Spam, content that promotes illegal activity, vulgar or abusive language, or fraudulent or phishing links are not allowed on this platform.

UserVoice is a third-party platform for product feedback. The Adobe Acrobat DC team regularly reviews ideas and incorporates them into product planning discussions. We can’t guarantee specific features or development timelines, but we read every suggestion and respond where we can. Please note that feedback is voluntary, and if you provide feedback, you give Adobe the right to use it without restrictions.

For all other questions and discussions, visit the Document Cloud PDF Services Community


Acrobat Web

Categories

JUMP TO ANOTHER FORUM

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

4429 results found

  1. Useless charges everywhere saying free trial. Felt like I am scammed coz you guys charge useless fee as cancellation fee which should be dropped. Improve on this because we should always be able to cancel any subscription free of cost. People definitely will feel that you are scammning.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Subscription  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. My files are not sending

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Reviews  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Hi Juan,

    Thank you for using Acrobat Web. Can you please share a little more details about the issue? Also, was there an error or a message on UI that prevented you from completing your task? 

    This would help us debug the issue on our end.


    Regards,

    Acrobat Web Team 

  3. why do I have to have a subscription for acrobat for every device?

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Subscription  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. I am on the free plan because I am simply evaluating the app's features to determine if it will do what our company needs. However, when I am allowed only one try at a feature, like convert to excel, that is not enough for me to evaluate our different types of layouts.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Other  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Hi Randy,


    Thanks for reaching out. You can start 7 day trial using Upgrade Now option at top banner. It will not charge for initial 7 days and you can cancel the subscription if the product dont suffice your need.


    Regards,

    Acrobat web team

  5. After I do a search I can't remove the search from the search box. If I delete the search term the system still only shows me the search term. I can only hit the 'back' button on my browser, or go to the 'home' button to get out of this loop. Please can you look at this? Thanks

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Search  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. Back to Documents/Agreements list.
    After selecting a document to review, the document is displayed, but there is no in page navigation to get back to the document list.
    When working in the webapplication, the ideal is that the application provides all the control and navigation as in many webapps, using the browser's Back command confounds the links, search criteria or other issues.
    Please provide the appropriate navigation on the webpages.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. The only filter available is date?
    Need much better filtering capabilities to find specific agreements in progress or completed.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. 1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Export PDF  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Hi Peter,


    Thanks for reaching out to us and apology for any inconvenience caused. In order to investigate further, could you please provide more info like file or what exactly workflow you are running?


    Regards,

    Acrobat web team

  9. I've been using adobe products since the 1990's, and it seems the interface has gotten less intuitive and it SUCKS! Greatly disappointed with the products I mostly use; ID, AI, and especially Acrobat. The older versions were a lot easier to use and can readily find the actions I need. Its been frustrating.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Other  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. PDF to WORD converter is not working, easier to use a Knock off PDF converter than your official service,

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Export PDF  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Hi Arjun,


    Thanks for reaching out and apology for any inconvenience caused. It would be great if you can share PDF file with us which is not working for you. Can you please any error screen that you may be seeing?


    Regards,

    Acrobat web team

  11. I've setup Reminders for 2 documents and they both show the next Reminder day correctly, but there is no evidence of a reminder being sent prior to that date. Just wondering what the trick is to seeing what the reminder system is doing. Eg did it attempt to send at the required time and failed, was it successful or not?

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Notifications  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. actually just working - I am trying to save a document for a client and it just keeps saying an error has occurred - I have tried several different ways- your software needs to be more reliable considering how much I am paying. I will need to use something else instead because this just can't do the most simple tasks like combining a document.

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Need Info  ·  1 comment  ·  Combine files  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. 最近、圧縮中のエラーが多すぎます。

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Export PDF  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Hi,


    Thanks for reaching out and apology fir any inconvenience caused. Could you please share the file with us which is causing error while compressing?


    Regards,

    Acrobat Web team

  14. Acrobat Documents ONLINE - so if I have 200 PDF scanned and with no names, just dates, so I don't know what they are until I click each one, large previews would come in handy at that point, and then, I click on it to open the PDF, then go, oh I see, no, that's not the one, and I'm somewhere in the middle of 200, say around the 98th PDF, and close the opened PDF it takes me back... TO THE TOP. Now I have to look and scroll down to find my last position. That's bad. BAD.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Other  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. Acrobat Documents online - viewing as ICONS with PREVIEWS and RENAMING ABILITY underneath icon preview, resizable for better view of icon preview of PDF. This feature would ROCK.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Home  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. Online Adobe Acrobat Documents. Good improvements, but convoluted. How come I can't delete with an icon DIRECTLY visible? Why when making a edit of an Adobe Scan PDF does it save it in 'Your Documents'??? I don't want more DUPLICATES. Can be stressful when getting work DONE.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Edit PDFs  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Hi Gary,

    Thank you for contacting us. Can you please apprise us with the following information to assist you better:

    1) Is it happening for all files or with any specific document only?

    2) Could you please share the workflow in which you are facing the issue.

    Regards,

    Harshpreet

  17. why is merging documents showing unable to process request contact customer support for help

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. Adobe opens documents however then attempts to login to the site and glitches then closes the document. I have found the only way to open a document is to login then save the document then open it. Very disappointed that I paid a subscription for an extremely glitchy non effective product.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Need Info  ·  1 comment  ·  Fill & Sign  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. okay so there is basically no reason for me to have downloaded creative cloud or even have it to begin with. Because, well its a piecemeal marketing scheme to generate revenue, as I see you want me to buy photoshop and then down load it, sepaerately... Thank you for pushing a an uneccesarry product or add on through a click-bait/ bait and switch method. I will keep my adope acrobat and delete my creative cloud as it serves no function or purpose other than to show me potentially what i could do, for just a few dollars more. Thank you.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Other  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. I am so frustrated!!! I have an account and instead of taking me to what I already paid for-all I get are ads to upgrade me. Not easy to go to my account. I don't have time to sort through all your ad's right now.

    STOP IT!

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Other  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?