Acrobat Web

Help us improve Document Cloud on the Web by sharing your feedback. Follow the instructions below to submit a feature request or bug report.

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For a new feature request:

  1. Brief title
  2. Description of desired feature
  3. Why the feature is needed

For a new bug:

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  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

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UserVoice is a third-party platform for product feedback. The Adobe Acrobat DC team regularly reviews ideas and incorporates them into product planning discussions. We can’t guarantee specific features or development timelines, but we read every suggestion and respond where we can. Please note that feedback is voluntary, and if you provide feedback, you give Adobe the right to use it without restrictions.

For all other questions and discussions, visit the Document Cloud PDF Services Community


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  1. Advanced Commenting tools in Document cloud

    Please add advanced commenting tools such as the text box, callout, rev cloud, etc. They are very important for engineering drawing reviews.

    3 votes

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  2. Sign or Redline

    I am using Adobe Sign for drawings. I would like the reviewers to be able to redline the drawing if they don't approve, or sign if they do.

    3 votes

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    Under review  ·  1 comment  ·  Send for Signature  ·  Flag idea as inappropriate…  ·  Admin →

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  3. Adobe Sign loses access to document history whenever there is a license change

    Your Adobe Sign product is a mess. Any time there is a change of license, access is lost to the previous documents on the account. The only way to expect any reliability is to never make any changes, including any possible upgrades.

    3 votes

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    Under review  ·  4 comments  ·  Send for Signature  ·  Flag idea as inappropriate…  ·  Admin →

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  4. PDF shared cloud editing still doesn't work

    Why are PDF forms so awful? I have to remake PDF forms in Word or Google Docs so that I can have a shared for the form.
    10+ years of clouds services and Adobe still is miles behind everyone on shared doc editing. It's mind blowing.

    3 votes

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    Need Info  ·  1 comment  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →

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  5. Document Template Won't Load

    My document template won't load. I tried to open a few times and it keeps on loading. I already tried log out and login and even restarting my computer.

    Please help

    3 votes

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    0 comments  ·  Send for Signature  ·  Flag idea as inappropriate…  ·  Admin →

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  6. Copy a document

    Is there be a copy document option? i want to copy the document and repurpose it.

    3 votes

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  7. ****

    Your software and website is useless. Why do you have to constantly supply buggy software that looks like it is written by primary school children?

    3 votes

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    1 comment  ·  Send for Signature  ·  Flag idea as inappropriate…  ·  Admin →

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  8. uploading documents always gets stuck

    I hate acrobat online. It ALWAYS freezes when I am trying to upload a document to request a signature from a client. This has cost me so much time refreshing and it messing up each time until the 10th time is the charm. So annoying please fix.

    3 votes

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    2 comments  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →

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    Hello,

    Thanks for your feedback. Could you please provide some more details to help us understand the problem.

    How big is your file (size, number of pages, file format)?

    Is it possible for you to share the image file so we can investigate?

    Thanks in advance,

    Adobe Sign Team

  9. Keyboard shortcut for "add text comment"

    Please add a keyboard shortcut for the "add text comment" tool. I use this all the time and even with it in my quick tools it is cumbersome and slow to have to constantly mouse around.

    3 votes

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    1 comment  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →

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  10. Cancel subscription

    Cant reach the profile page. I wanted to cancel the trial subscription I opted in this week.

    I am not able to reach the profile/subscription change page. Can you please cancel the subscription from my account on your end?

    3 votes

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    1 comment  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →

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  11. Soooo user UNfriendly

    Although I appreciate that it is an option, the signing process pretty much sucks. Could you maybe try harder to make it even more user unfriendly??
    Examples:
    Being able to change the message that accompanies the request as you are specifying where to sign...
    Integration with Outlook address book?

    3 votes

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    1 comment  ·  Send for Signature  ·  Flag idea as inappropriate…  ·  Admin →

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    Hi Jimmy,

    You should be able to change the message accompanies the signature request before it’s sent out. There is a Back button in the right hand panel where you are specifying where to sign, which will take you back to the previous screen where you can change the message.

    Thanks,
    Adobe Sign Team

  12. Sign can't work, tech support can't fix it

    Sign doesn't work. You couldn't make it work so I have to pay for Authentsign. I should not have to also buy other subscriptions because sign doesn't work. It stopped working right when i bought creative cloud. The only think i actually needed is the Sign feature.

    3 votes

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    1 comment  ·  Send for Signature  ·  Flag idea as inappropriate…  ·  Admin →

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    Thank you for your feedback, Debra. Could you please share more information about an issue? More detailed steps will help to understand the problem.

    Thanks,
    Robert

  13. Missing agreement in the Adobe apps

    We are actively use Adobe Acrobat for the e-signature. We would like to highlight that the Adobe apps need to be improved. Sometime the agreement that we sent to the approver, and the approver's apps doesn't appear that agreement.

    3 votes

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    0 comments  ·  Send for Signature  ·  Flag idea as inappropriate…  ·  Admin →

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    Hello,

    Thank you for your feedback. Could you please share more information about an issue? More detailed steps will help to understand the problem.

    Thanks,
    Robert

  14. Pas de décompte du nombre de documents signés

    Bonjour,
    Il semble que le nombre de documents que nous pouvons signer soit limité à 150/an.
    Mais on ne trouve nulle part de décompte ou d'avertissement pour savoir à quel point nous nous approchons de cette limite.
    S'il vous plaît, affichez un décompte en haut de page, à hauteur du menu.
    Un grand merci.

    3 votes

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    Under review  ·  1 comment  ·  Send for Signature  ·  Flag idea as inappropriate…  ·  Admin →

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  15. darkmode

    Can you add the automatic dark mode feature to the pdf reader?

    3 votes

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  16. >kündigen

    Ich habe ein DC Abo und kann es nicht in meinem Benutzerkonto sehen und auch nicht mich an und abmelden
    Total dubios
    Zahle Geld für nix habe ich den Eindruck, aber kündigen geht auch nicht

    3 votes

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    Gathering Feedback  ·  1 comment  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →

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  17. Sign app doesn’t work on Iphone

    The Adobe sign app, keeps bringing me to the web version and won’t let me send out documents to sign from my IPhone 12 pro

    This is the main reason I got this subscription for almost $200 a year it should work this has been going on and off for months now it just off.

    The web version says get app. However the link in unclickable! and I am in the app

    3 votes

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    Need Info  ·  2 comments  ·  Send for Signature  ·  Flag idea as inappropriate…  ·  Admin →

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  18. Convert from PDF to Word

    Contact Centre is very frustrating. I cannot find any answer to my questions. I just aid for a year subscription and it still does not convert my PDF document into Word. It would have been faster to retype

    3 votes

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    0 comments  ·  Export PDF  ·  Flag idea as inappropriate…  ·  Admin →

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  19. File and Page limits

    Regards Sign and Fill: we have 100Gb of cloud storage with the account but limits of 10Mb and 100 pages for fill and sign. I can understand the file limit but am a little disappointed that there is a page limit. We have Pro DC to allow sign off of documents - as a business, even a small business, these limits are very prohibitive and defeat the reason for having it if we have to start splitting documents. This is not always possible with legal documents such as contracts or Patents. Regards, Simon

    3 votes

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    Under review  ·  1 comment  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →

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  20. "Something went wrong"

    In explorer, I keep getting this error message (attached) and in Chrome the wheel just spins and I cannot work w/in my account either. This has been happening for a very long time. Why?

    3 votes

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    Need Info  ·  1 comment  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →

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