3602 results found
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Close a review
I met with a customer who asked to be able to prevent reviewers from adding more comments but allow them to have access to view or download the file. Currently, the only options available to end a review are to Unshare (revoke access) or Delete the review.
6 votes -
Review - Enable me to "filter on" both Resolved and Unresolved comments
In a DC Web review, I have 4 comments unresolved and 15 comments resolved. However, the Review Filter does not allow me to display all 19 comments. I can only display 4 OR 15, not all.
There should always be an option in a filter to "clear the filter" and view everything. I don't see that option in the Review filter.6 votes -
Allow users to organize and delete files
FEATURE REQUEST: Allow users to create folders to organize files.
FEATURE REQUEST: Allow users to delete files.
PROBLEM: I cannot organize my files in any way, nor can I delete files that are irrelevant. This has rendered the experience almost unusable, as I cannot distinguish useful files from ones I don't need.
6 votes
cfrench
responded
Thank you for your feedback. Can you tell us more about what you’re trying to do? If you click on the Files tab, you’ll find that you can delete files that you’ve uploaded and create folders to organize them. Is it that those capabilities are not easy to find?
You’ll also find files that you’ve shared for Viewing, for Review or for Signature in lists under “Shared”. Are you trying to organize those files?
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Please bring back Manage section of Adobe Sign ASAP!
The new Adobe Sign interface is very difficult to use--especially the For Signature list where you are supposed to view/manage all of your signatures/status.
The old Adobe Sign Manage section was WONDERFUL--easily could view what was happening with the different sections:
Waiting for Me to Sign
Out for Signature
Signed
Canceled
Archived
Library TemplatesThe new format is hard to view, I can't delete excessive drafts to clean things up and it doesn't even show the name of the other party in the list--you have to click on it and read through the info at the right.
Please, please, please…
6 votes -
Connect to Creative Cloud
Hello!
How can I connect Document Cloud to Creative cloud? And why are they separated in the first place..Or alternatively, Adobe Scan app should have an option to save the pdf in the creative cloud instead.
Cheers,
Jouko6 votes -
Terrible Sign update
The new manage for Sign is terrible. Before you had access to everything on one screen so that you didn't have to click back and forth to get an overview of what was going on. The old view was also much clearer with everything in its own section, now everything is lumped together and much more confusing.
6 votes -
Update is horrible!
This new website is terrible. Not user friendly at all. We send out a large batch of contracts to our clients twice per year and have enjoyed the simplicity of using Adobe Sign. I especially liked how easy it was to send reminder emails. This new layout makes it difficult to find a specific client (I have to click through each document), and I haven't been able to find the reminder option anywhere. Yes, it has a more modern look, but when you're sending out 75+ contracts at a time, you don't care how it looks, you want it to…
6 votes -
New Update is appauling
This new update is impossible to use and none of the user guides have been updated. We cannot do any of the previous features and cannot get in contact with support.
6 votes -
**** design
Dear Adobe, you suck!
Seriously there is no way to send reminders and I have to click 3 times to see what is still to be signed. Way less information available at a glance.
We will seriously consider changing provider and we cannot be alone in this. This designed is UTTER ****.
6 votes -
Need more customer information on the screen
Up to this morning I was able to sign into Adobe Sign and see a list of documents sent that haven't been signed yet, as well as those that were waiting for me to sign and also old documents that have already been signed. Now I'm unable to see any of those things.
Using the link https://adobeid-na1.services.adobe.com/renga-idprovider/pages/login?callback=https%3A%2F%2Fims-na1.adobelogin.com%2Fims%2Fadobeid%2FEchoSign2%2FAdobeID%2Fcode%3Fredirect_uri%3Dhttps%253A%252F%252Fgps.echosign.com%252Fpublic%252FadobeIDLogin%253Fserver%253Dna1.documents.adobe.com%2526port%253D443&client_id=EchoSign2&scope=openid%2CAdobeID%2Cadditional_info.account_type%2Cskybox%2Cupdate_profile.first_name%2Cupdate_profile.last_name&display=web_v2&denied_callback=https%3A%2F%2Fims-na1.adobelogin.com%2Fims%2Fdenied%2FEchoSign2%3Fredirect_uri%3Dhttps%253A%252F%252Fgps.echosign.com%252Fpublic%252FadobeIDLogin%253Fserver%253Dna1.documents.adobe.com%2526port%253D443%26response_type%3Dcode&relay=c233e027-b08c-4797-965e-b4ecf8ad5518&locale=en&flow_type=code&dc=false&eu=false&client_redirect=https%3A%2F%2Fims-na1.adobelogin.com%2Fims%2Fredirect%2FEchoSign2%3Fclient_redirect%3Dhttps%253A%252F%252Fgps.echosign.com%252Fpublic%252FadobeIDLogin%253Fserver%253Dna1.documents.adobe.com%2526port%253D443&ctx_id=adobe_document_cloud&idp_flow_type=login
takes me to https://documentcloud.adobe.com/link/home/
I see that I can filter, waiting for others, etc., but it doesn't give me enough information to quickly see who the recipient is which is very helpful when looking over the results6 votes -
formatting changes?
Hello,
Has the format changed for Adobe Docusign? I am not able to see the Manage Documents page or regular formatting today.
Thank you,
Carmen Bronston6 votes -
oppsigelse
Jeg har sagt opp mitt kundeforhold for lenge siden! Dere fortsetter å trekke penger, noe som jeg ser på som ulovlig. Jeg har hatt store problemer med Adobe, og vil ikke ha mer med dere å gjøre!
5 votes -
Adobe made this product too expensive and more complicated than necessary
Thank you (sarcasm intended) for what used to be a very simple and efficient pdf product and making it expensive and difficult to use. I purchased an annual subscription in 2019. I find it almost useless for simple tasks like reading a pdf document and adding a signature. When I find an alternative product, you can be sure I will drop Adobe Creative Cloud.
5 votes -
Coversion of PDF to Microsoft *.docx file
Hi, I am trying to convert my PDF file to Microsoft Word (*.docx) file but unable to. Every time a window is showing "An error occurred while trying to access the service." Could you please guide me.
5 votes -
Not good product or support
Your online support is not good. It will not let me contact anyone. It keeps going back to my old support conversation. I have been on hold on the phone for over ten minutes as well. I think I may want to go back to DocuSign. I thought Adobe was a big company.
5 votes -
Downloading Acrobat DC Pro
Hi, I can't seem to download Adobe Acrobat DC Pro. The installer package starts to run, but only downloads to 9.2 percent, and then stops, repeatedly. Please let me know how I can download DC Pro without this problem. Thank you.
5 votes -
Can't delete document from document cloud
1) Let users add multiple signatures so that for instance husband and wife could sign a document without needing to send it to themselves via document cloud also because some of us would not want documents with personal signatures on the cloud to begin with
2) Allow users to delete (securely and for good) any of the documents that had to be uploaded to the document cloud. So far I see no option to accomplish that and that's a terrible UX... had to reach out to assistant in chat! Thanks.5 votes -
does not convert to word properly
just bought the package to convert pdf to word. of the several pages in the document, some pages converted, some did not, when its all text. frustrating!
5 votes -
changing word doc to pdf not maintaining original arrangement
Changing word document to pdf messes up original arrangement acrobat pro. I signed up to adobe pdf pack because I thought it would be better but it is doing the same thing.
5 votes -
Acrobat Pro DC will not download - displays error message
Acrobat Pro DC will not download. I keep getting an error message - see attached.
5 votes
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