Acrobat Web

Help us improve Document Cloud on the Web by sharing your feedback. Follow the instructions below to submit a feature request or bug report.

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Please provide the following information. You can post a new idea or search for ideas already submitted.

For a new feature request:

  1. Brief title
  2. Description of desired feature
  3. Why the feature is needed

For a new bug:

  1. Brief title
  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

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UserVoice is a third-party platform for product feedback. The Adobe Acrobat DC team regularly reviews ideas and incorporates them into product planning discussions. We can’t guarantee specific features or development timelines, but we read every suggestion and respond where we can. Please note that feedback is voluntary, and if you provide feedback, you give Adobe the right to use it without restrictions.

For all other questions and discussions, visit the Document Cloud PDF Services Community


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  1. READY TO CANCEL - PLEASE CONTACT ME

    Interested in how to cancel service due to new layout. Want billing to be pro-rated and want credit for remainder of time left on plan. Do not want to pay for this service anymore, the new layout has ruined it for me. I have been using this since 2012 when it was still EchoSign. You have lost a once-loyal customer over this terrible terrible layout change. I do not feel like you will listen to customers and offer an option to revert to the old style. You ask for suggestions but Adobe will never undo what they already did. You…

    4 votes

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    4 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  2. new lay out is confusing and hard to navigate

    I no longer can see the clients I have sent contracts to. everything just gives the template name. Also I cant figure out how to finish prefilling a item I started. This is so confusing.

    4 votes

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    2 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  3. Restrict access to invited users

    I met with a customer today who asked for an option when sharing a file for Viewing or Review to restrict access to only those users who are invited. They understood that that also requires each invited recipient to have a free Adobe ID and to sign in, but wanted to make sure that the document URL can not be shared with anyone who is not invited.

    4 votes

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    2 comments  ·  Share files  ·  Flag idea as inappropriate…  ·  Admin →
  4. web coverter https://cloud.acrobat.com/convertpdf won't work

    Work-around for not working pdf convert including INTERNAL links based on Excel "https://cloud.acrobat.com/convertpdf" won't work.
    Error: "Unable to fetch base_uris from files Tier"

    4 votes

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    0 comments  ·  Create PDF  ·  Flag idea as inappropriate…  ·  Admin →
  5. Combine Files in Browser - Order of Documents is not Alphabetical

    Using Adobe Acrobat DC and Adobe PDF Services online.

    I'm combining files with the same name with a number on the end, to indicate the order to combine the files.

    When I drop them into the desktop app, no problem - they order in the same way that they would when I sort the files by name (alphabetically) and they put the files in order 1,2,3,4 - duh!

    Drop them into the Combine PDF tool in Adobe PDF services in my internet browser (chrome), and it goes like this 2,3,4,1. Sometimes it's completely out of order like 3,2,4,1.

    Would be…

    4 votes

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    0 comments  ·  Combine files  ·  Flag idea as inappropriate…  ·  Admin →
  6. uploading documents always gets stuck

    I hate acrobat online. It ALWAYS freezes when I am trying to upload a document to request a signature from a client. This has cost me so much time refreshing and it messing up each time until the 10th time is the charm. So annoying please fix.

    3 votes

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    2 comments  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →

    Hello,

    Thanks for your feedback. Could you please provide some more details to help us understand the problem.

    How big is your file (size, number of pages, file format)?

    Is it possible for you to share the image file so we can investigate?

    Thanks in advance,

    Adobe Sign Team

  7. Sign app doesn’t work on Iphone

    The Adobe sign app, keeps bringing me to the web version and won’t let me send out documents to sign from my IPhone 12 pro

    This is the main reason I got this subscription for almost $200 a year it should work this has been going on and off for months now it just off.

    The web version says get app. However the link in unclickable! and I am in the app

    3 votes

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    Need Info  ·  2 comments  ·  Send for Signature  ·  Flag idea as inappropriate…  ·  Admin →
  8. File and Page limits

    Regards Sign and Fill: we have 100Gb of cloud storage with the account but limits of 10Mb and 100 pages for fill and sign. I can understand the file limit but am a little disappointed that there is a page limit. We have Pro DC to allow sign off of documents - as a business, even a small business, these limits are very prohibitive and defeat the reason for having it if we have to start splitting documents. This is not always possible with legal documents such as contracts or Patents. Regards, Simon

    3 votes

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    Under review  ·  1 comment  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →
  9. "Something went wrong"

    In explorer, I keep getting this error message (attached) and in Chrome the wheel just spins and I cannot work w/in my account either. This has been happening for a very long time. Why?

    3 votes

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    Need Info  ·  1 comment  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →
  10. love is all you need

    I hate my techers work

    3 votes

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    Need Info  ·  1 comment  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →
  11. Immportant

    Dere kan forbedre ved at det IKKE må ventes med å signere av andre enn første jeg skriver på. Dette gjelder i mitt liv i dette tilfelle og har derfor skrevet testamente. De andre er klare til å underskrive, men får ikke mulighet og jeg synes at når jeg betaler som uføretrygdet og privat person burde få såpass ut av de pengene jeg betaler inn.

    3 votes

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    Gathering Feedback  ·  1 comment  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →
  12. Disappointed with Adobe

    I have been trying to edit a file that I downloaded which is NOT password protected but am having difficulty editing it. This is frustrating as I spent time downloading the added features of ADobe, started my 7-day free trial but unable to use any of the features! very frustrated!

    3 votes

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    Need Info  ·  1 comment  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →
  13. Combinar archivos me lo niega

    No me deja seleccionar la forma de combinar archivos..

    3 votes

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    0 comments  ·  Combine files  ·  Flag idea as inappropriate…  ·  Admin →
  14. Adobe made this product too expensive and more complicated than necessary

    Thank you (sarcasm intended) for what used to be a very simple and efficient pdf product and making it expensive and difficult to use. I purchased an annual subscription in 2019. I find it almost useless for simple tasks like reading a pdf document and adding a signature. When I find an alternative product, you can be sure I will drop Adobe Creative Cloud.

    3 votes

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    Need Info  ·  1 comment  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →
  15. 3 votes

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    2 comments  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →
  16. 3 votes

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    0 comments  ·  Combine files  ·  Flag idea as inappropriate…  ·  Admin →
  17. Your Adobe Fill and Sign SUCKS

    Boy does this online experience SUCK. I just want to edit the fields of a PDF, and I used to be able to do that on my desktop. Now you make me upload the document and go to something called Adobe fill and sign. I wait 5+ minutes while a circle spins and the message is Loading Adobe Sign...

    Forget it! This is just STUPID. Goodbye.

    3 votes

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    0 comments  ·  Upload and Organize files  ·  Flag idea as inappropriate…  ·  Admin →
  18. Enable Folder Permissions not only File permissions

    Dear Adobe Team,
    it would be a great idea if a user can enable folder permissions via Document Cloud to a different user so they can fill up these folders with needed documents. This feature would be highly appreciated from our executive users. It would make there life a lot easier. If you have any questions please contact me i am happy to help.

    3 votes

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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  19. Where art thou templates?

    This platform is terrible. Where are my templates? Why does the "create template" keep disappearing in the menu? I am so disappointed in this Adobe product.

    3 votes

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    0 comments  ·  Upload and Organize files  ·  Flag idea as inappropriate…  ·  Admin →
  20. I DID NOT GET ANANSWER TO MY QUESTION ABOU CONVERTING A NEWLY OPENED pdf to a "fill form

    I want to come through with easy converting a document sent me . When I open the document in Adobe there is something lacking: There is no way to fill in the form or document on my Mac 0X I can find the signing pencil, but I do not get to the other questions. And the whole document is lacking pages.

    3 votes

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    0 comments  ·  Combine files  ·  Flag idea as inappropriate…  ·  Admin →
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