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Acrobat Web

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5265 results found

  1. This "product" is a truckload of ****!

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    0 comments  ·  Fill & Sign  ·  Admin →
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  2. E-sign is unusable when trying to sign your own documents. the process has changed several times in the last few weeks and each update has made the process so much worse.

    and why can't we sign our own documents from within adobe desktop? so stupid.

    my ability to edit, combine/organize docs has been lost on adobe desktop. the tools are just gone. the apps online suck to use and constantly glitch. the experience must improve.

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    0 comments  ·  Fill & Sign  ·  Admin →
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    Hi Justin,

    We are sorry you are experiencing trouble with the new feature. We are triaging your issue and are gathering more information to understand the problem better. We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us.

    Thanks,

  3. Doc. Is not clear all the written things cannot be seen clear.

    1 vote

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    Need Info  ·  1 comment  ·  Export PDF  ·  Admin →
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  4. the page is unresponsive when I use the web version to request e-signatures through adobe sign. I'm using a chrome browser on macOS

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    Hi Afolabi,

    We are sorry you are experiencing trouble with the new feature . We are triaging your issue and are gathering more information to understand the problem better. Meanwhile, you can switch to earlier version by following the steps below,

    1. Open the agreement draft experiencing the issue.
    2. On the left panel, scroll down and click "View more".
    3. Click the "Switch to legacy version" link.

    This will switch you to the earlier version for this specific draft only. We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us.

    Thanks,

    Sign in Acrobat Web Team

  5. je veux enlever mon nom dans les commentaires

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    0 comments  ·  Commenting  ·  Admin →
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    Hello Charlotte Arnauld,

    In Acrobat Web, the name in the comment is linked to the user account name. Currently, Acrobat Web does not support removing the name from the comment heading.

    Our team is currently reviewing your feedback to determine how we can incorporate it into our future plans.

    Regards,

    Sahil Kapoor

  6. When an email comes through requesting signature, it looks like a scam email and is regularly immediately deleted and ignored. I was actually reprimanded for using your platform because of the appearance of the emails received. Not a single person who has received them thought it was a valid email and request. I am very disappointed and feel like there should be a way to make them look more valid so the tool can be useful. Thank you.

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    Hi Grant,

    We understand you are encountering some trouble with the new feature in Request e-signatures. We apologize for any inconvenience this may cause. 

    Thanks,

    Sign in Acrobat Web Team

  7. I want the previous e-signature version ASAP. The new version is horrible! The signature field should be a default, not a text where I have to scroll and change it to the signature field for every person. And the date field should be a calendar drop off, so I do not have to type the date. I am surprised that the established Acrobat team can make those mistakes. Please install for me the old version ASAP before your customers walk away!

    1 vote

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    Hi Galina,

    We understand you are encountering some trouble with the new feature in Request e-signatures. We apologize for any inconvenience this may cause. With Modernized experience, you now get simplified document authoring experience, leverage AI-assisted form field detection and ability to revise, organize & save document edits in-progress, add/ remove recipients during agreement creation step. Here’s more information.

    If you still prefer to use the earlier version you can revert back by following these steps:
    1.    Click on your profile icon.
    2.    Select "Settings".
    3.    In "E-signing settings", uncheck the box next to "Use the latest version of Request e-signatures".

    This change will only affect new created after making this adjustment. We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us.

    Thanks,

    Sign in Acrobat Web Team

  8. Can you install me the previous version of the collecting e-signatures? The new version is too cumbersome to complete. Thank you!

    1 vote

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    Hi Galina,

    We understand you are encountering some trouble with the new feature in Request e-signatures. We apologize for any inconvenience this may cause. With Modernized experience, you now get simplified document authoring experience, leverage AI-assisted form field detection and ability to revise, organize & save document edits in-progress, add/ remove recipients during agreement creation step. Here’s more information.

    If you still prefer to use the earlier version you can revert back by following these steps:
    1.    Click on your profile icon.
    2.    Select "Settings".
    3.    In "E-signing settings", uncheck the box next to "Use the latest version of Request e-signatures".

    This change will only affect new created after making this adjustment. We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us.

    Thanks,

    Sign in Acrobat Web Team

  9. The recent changes have made this application very user unfriendly. Having to manually type the name every time without your system remembering names is riducously tedious. Having to click 'Add' to put a CC address in is equally ridiculous, as is having to remember to have items signed in order. Why the sudden backwards steps?

    1 vote

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    Hi Tom,

    We are sorry you are experiencing trouble with the new feature . We are triaging your issue and are gathering more information to understand the problem better. Meanwhile, you can switch to earlier version by following the steps below,

    1. Open the agreement draft experiencing the issue.
    2. On the left panel, scroll down and click "View more".
    3. Click the "Switch to legacy version" link.

    This will switch you to the earlier version for this specific draft only. We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us.

    Thanks,

    Sign in Acrobat Web Team

  10. 1 vote

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    0 comments  ·  Commenting  ·  Admin →
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    Hi Nick Grossman,

    Thank you for providing the feedback. Our team is currently looking into this issue on priority. I will update the thread once the problem is resolved.

    Regards,

    Amit Gupta

  11. I pay for the Adobe Acrobat PDF Pack subscription annually and even when signed in, often can't use it. It's really clunky and difficult to find how to use it. I keep getting redirected to a page asking to join a free trial, when I've already paid. Awful service for what I pay each year - please sort.

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    0 comments  ·  Subscription  ·  Admin →
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  12. To whom it may concern,

    I work in legal and compliance for a medical device company in Ireland Europe. We heavily rely on adobe acrobat for collecting E-signatures over 3 locations, 1 in Ireland and 2 in the USA. Currently the date formats that can be automatically used and "customised" do not allow us to be complaint to our internal procedures. Even the custom date formats, if attempted to be used, the ones we need, are not allowed on your platform. Please allow us to use the date formats as follows DD MMM YYYY or DDMMMYYYY which would show as…

    1 vote

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    Hi Liam,

    We are sorry you are experiencing trouble with the new feature . We are triaging your issue and are gathering more information to understand the problem better. Meanwhile, you can switch to earlier version by following the steps below,

    1. Open the agreement draft experiencing the issue.
    2. On the left panel, scroll down and click "View more".
    3. Click the "Switch to legacy version" link.

    This will switch you to the earlier version for this specific draft only. We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us.

    Thanks,

    Sign in Acrobat Web Team

  13. Keep up the predatory pricing plans! Solid work fellas

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  14. i can no longer compare 2 pdf documents

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  15. i marked up a PDF of a large publication this morning with drawings (editorial marks) and comments. when i tried to share it, it seems my 48 comments show up, but the content for them is not all there & the drawings are missing. is there history or a way to find my 3 hours of work?! did it not save it automatically and i needed to?

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    0 comments  ·  Commenting  ·  Admin →
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    Hi Kathryn Hoffman,

    Thank you for providing the feedback. Our team is currently looking into this issue on priority. I will update the thread once the problem is resolved.

    Regards,

    Amit Gupta

  16. O texto original foi escrito com fontes não padrões, como Latin Modern Math, LM Roman e LM San. O arquivo final não embutiu essas fontes extras, gerando erro em vários subscritos e sobrescritos.

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  17. I don't like that it combines all the documents into one binder when I send a packet out to be e-signed. I can no longer download the completed documents as separate documents which is incredibly important because there is sensitive information on some of the documents so I don't want to save those with the other documents. By keeping them all as one "binder" I am forced to either save them all together OR print the pages I want and scan/save just those. That is a time-consuming and unnecessary step that also ends up costing money in supplies.

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    0 comments  ·  Fill & Sign  ·  Admin →
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    Hi,

    We are sorry you are experiencing trouble with the new feature . We are triaging your issue and are gathering more information to understand the problem better. Meanwhile, you can switch to earlier version by following the steps below,

    1. Open the agreement draft experiencing the issue.
    2. On the left panel, scroll down and click "View more".
    3. Click the "Switch to legacy version" link.

    This will switch you to the earlier version for this specific draft only. We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us.

    Thanks,

    Sign in Acrobat Web Team

  18. Hi, the new update is horrible. Can we please go back to the feature where we can download signed documents individually? Had we wanted a singular documents we would upload a singular document. Please advise.

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    0 comments  ·  Fill & Sign  ·  Admin →
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    Hi Joe,

    We are sorry you are experiencing trouble with the new feature . We are triaging your issue and are gathering more information to understand the problem better. Meanwhile, you can switch to earlier version by following the steps below,

    1. Open the agreement draft experiencing the issue.
    2. On the left panel, scroll down and click "View more".
    3. Click the "Switch to legacy version" link.

    This will switch you to the earlier version for this specific draft only. We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us.

    Thanks,

    Sign in Acrobat Web Team

  19. I've never been so frustrated with any product I've worked with. Even some of the limitations in Microsoft Word are 95% better that requesting esignatures through Adobe. The fact that you can't adjust the size of the fields or the font so that it matches the document font is ABSOLUTLEY RIDICULOUS. This is supposed to make things easier. I have to spend 30 minutes or more getting contracts prepared to send for signatures. The signatures are so small you can't even read them. How is this contract supposed to be binding if none of the signatures, text fields, or initials…

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    Hello Elaine,

    We are sorry you are experiencing trouble with the new feature . We are triaging your issue and are gathering more information to understand the problem better. Meanwhile, you can switch to earlier version by following the steps below,

    1. Open the agreement draft experiencing the issue.
    2. On the left panel, scroll down and click "View more".
    3. Click the "Switch to legacy version" link.

    This will switch you to the earlier version for this specific draft only. We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us.

    Thanks,

    Sign in Acrobat Web Team

  20. I have a PDF that's about 50MB. I wanted to compress it using the Low Compression option which estimated it would be about 24MB. I've tried it several times now and each time it outputs a 7MB file and breaks the design. It seems to disregard the Low Compression selection entirely.

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    Need Info  ·  1 comment  ·  Create PDF  ·  Admin →
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