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Acrobat Web

Help us improve Document Cloud on the Web by sharing your feedback. Follow the instructions below to submit a feature request or bug report.

Need support? Please visit Learn and Support to get started, find quick answers, engage with our vibrant community, and connect with Adobe staff.

Please provide the following information. You can post a new idea or search for ideas already submitted.

For a new feature request:

  1. Brief title
  2. Description of desired feature
  3. Why the feature is needed

For a new bug:

  1. Brief title
  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

The UserVoice feedback pages are for feature requests and bug reports only. If your submission is not a product feature, suggestion or product question, it may be removed. Only upload content that you have permission to use and refrain from posting personal information (home address, phone number, email address, serial number, or credit card information). Spam, content that promotes illegal activity, vulgar or abusive language, or fraudulent or phishing links are not allowed on this platform.

UserVoice is a third-party platform for product feedback. The Adobe Acrobat DC team regularly reviews ideas and incorporates them into product planning discussions. We can’t guarantee specific features or development timelines, but we read every suggestion and respond where we can. Please note that feedback is voluntary, and if you provide feedback, you give Adobe the right to use it without restrictions.

For all other questions and discussions, visit the Document Cloud PDF Services Community. 


Acrobat Web

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Feedback for Document Cloud Web

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5448 results found

  1. lost work mid edit

    I lost everyting on page 3?

    1 vote
    Need Info  ·  1 comment  ·  Edit PDFs  ·  Admin →
    How important is this to you?

  2. No acces to upload my file ?/ No available space

    Hi, I have a plan with you and make my payments amount for $14,99 now I don't know why I can not download my documents to will be shared. Your app make an error "no available space" but I have only 4 pdf format Cann you help me to have a quickly answerd Pleas?

    1 vote
    0 comments  ·  Documents/Upload  ·  Admin →
    How important is this to you?

  3. Update messed up my stuff

    Not sure what the update did to all of my save templates, some of them are turning up blank even though I wrote stuff in it. Now the commas are turning into periods and it looks crazy. Please fix this weird new update!

    1 vote
    0 comments  ·  Fill & Sign  ·  Admin →
    How important is this to you?
    Need Info  ·  AdminDavid Murillo (Admin, Adobe) responded

    Hi Lori

    We're sorry you're having this issue, we will take this under review.

    Can you help us providing more information that you found relevant? For example what where the steps you followed when you found this issue, what kind of files did you used.

    Best regards,

    Sign in Acrobat Web Team

  4. IRS Compliance on Signature Documents

    The IRS requires that we password protect documents that are sent for signature. If this is no longer a feature that is going to be offered, please let us know as we will have to look for another company that can comply with this requirement.

    1 vote
    0 comments  ·  Send for Signature  ·  Admin →
    How important is this to you?
    Need Info  ·  AdminDavid Murillo (Admin, Adobe) responded

    Hi Kimberly,

    Thank you for letting us know your concern on this topic. However, current version of the app does support password protection for documents sent for signing.

    In a normal "Send for signature" workflow, user can add password verification for any recipient involved in the agreement by following next steps:

    1. Select the file which will be sent for signature and start "Request e-signatures" workflow as usual.
    2. Once in "Request e-signatures" view, add any fields required
    3. Click on "Review and Send"
    4. Once in the "Review and Send" view, on the right side, you will see the list of recipients and a three-dot button for each of them.
    5. Click the three-dot button and you will see the "Add password verification" option displayed
    6. If you click on it, an input field would appear, allowing you to add a password to that specific recipient.

    Please let us know if this information was useful…

  5. Does not work on whole document

    Second page not loading in editor. Page coming up blank. Cannot functionally edit. If product is not functional, why would we get the paid version?

    1 vote
    Need Info  ·  1 comment  ·  Edit PDFs  ·  Admin →
    How important is this to you?

  6. Export PDF obliges me to take Acrobat PRO

    I have just acquired Adobe Acrobat EXPORT PDF. Now, each time I open a PDF, the system direct me to upgrade to Acrobat PRO and does not allow me to see my PDFs. I do not want Acrobat PRO and pay for it. What shold I do?

    1 vote
    0 comments  ·  Export PDF  ·  Admin →
    How important is this to you?

  7. Simple PDF can't be processed for AI

    This is a simple PDF but got "The file couldn't be processed"

    1 vote
    0 comments  ·  Other  ·  Admin →
    How important is this to you?

  8. ADOBE ONLINE SUCKS SO BAD

    I HATE HATE HATE ADOBE ACROBATE ONLINE...IT SUCKS AND IS IMPOSSIBLE TO OPERATE. I HAVE USED ADOBE FOR YEARS. YEARS! AND I HAVE NEVER NOT BEEN ABLE TO EDIT A DOCUMENT OR PULL IT FROM MY DESKTOP. YOU ARE IDIOTS!!! IF THERE WAS ANOTHER PDF PROGRAM, I WOULD USE IT JUST BECAUSE YOU HAD THE STUPIDTY TO CREATE THIS ADODE ONLINE THAT SUCKS ASSSSSSSSS!!!~!~

    1 vote
    Need Info  ·  1 comment  ·  Edit PDFs  ·  Admin →
    How important is this to you?

  9. Errores en funcionamiento. Descontento total

    Es imposible trabajar, me da error todo el tiempo, me dice que me suscriba cuando tengo una suscripción PRO. Hace semanas que no consigo hacer nada de aquello apra lo que lo contraté o lo hace de forma deficiente y no puedo darme de baja sin penalización. Me siento estafada.

    1 vote
    0 comments  ·  Subscription  ·  Admin →
    How important is this to you?

  10. E-sign individual documents

    Please bring back the ability to retain individual documents with e-sign agreements

    1 vote
    0 comments  ·  Send for Signature  ·  Admin →
    How important is this to you?
    Need Info  ·  AdminDavid Murillo (Admin, Adobe) responded

    Hi Gayle,

    Thank you for your feedback, we really appreciate it. In order to provide you with valuable assistance, could you please give us more details on the feature that needs to be implemented? For example, how it used to work in previous versions.

    Best regards,

    Sign in Acrobat Web Team

  11. Simple PDF can't be processed for AI

    I have uploaded the attached file, and in here converted to PDF. But after loading the pdf version of the file, it get "The file couldn't be processed"

    1 vote
    0 comments  ·  Other  ·  Admin →
    How important is this to you?

  12. attached file can't be processed for AI

    When I uploaded the attached file, which contains formFields and dropdown box, It indicated the file can't be processed and ask to load another file.
    There are couple of issues:
    1. why is the file can't be processed? Is it Formfield/dropdown not supported? We should handle it better in a more user friendly way, either indicating why it can't be processed, or better yet process the portion that can be process and indicates "Not supported" for the portion can't be processed.
    2. I click all around and can't find any place to load a different file. We should have a…

    1 vote
    0 comments  ·  Other  ·  Admin →
    How important is this to you?

  13. Fill and sign function is terrible since update

    This new adobe online version is terrible!!!! Doesn't work. Laggy. Awful! It was fine before. If it doesn't improve/revert. We are moving to docusign.

    1 vote
    0 comments  ·  Fill & Sign  ·  Admin →
    How important is this to you?
    Need Info  ·  AdminDavid Murillo (Admin, Adobe) responded

    Hi,

    Thank you for taking the time to share your feedback. We apologize for any inconvenience you've experienced, and we understand the frustration this may have caused.

    Our team is actively working to address performance issues, lagginess, and other concerns you've raised.

    If you have specific details about the problems you're encountering, such as error messages or specific features that are not working as expected, please share them with us. This information will help us identify and resolve the issues more efficiently.

    Best regards,

    Sign in Acrobat Web Team

  14. Improvements?

    Do you ever take a poll of users before implementing your 'improvements' to see if your users actually want them?

    1 vote
    0 comments  ·  Other  ·  Admin →
    How important is this to you?

  15. Kein Login in PC-Application Acrobat Reader mehr möglich!

    Hallo, Seidem ich mein Adobe-Passwort geändert habe, kann ich mich nicht am PC in den Acrobat Reader einloggen. Es erscheint eine simple Meldung: "Fehler"!!!!

    1 vote
    0 comments  ·  Notifications  ·  Admin →
    How important is this to you?

  16. fiil asign stuck infite in desktop app

    desktop app broken and unusable
    google drive not integrated
    impossible towork all the time uploading files or every day reinstall ***** desktop app

    1 vote
    0 comments  ·  Fill & Sign  ·  Admin →
    How important is this to you?
    Need Info  ·  AdminDavid Murillo (Admin, Adobe) responded

    Hi Ayalla,

    We're sorry you're having this issue, we will take this under review.

    Can you help us providing more information that you found relevant? How long have you had this problem?

    Best regards,

    Sign in Acrobat Web Team

  17. HUGE BUG

    This is bogus. I have to keep coming back into the editor to change my pdfs because the font will change after a period of time and be wrongly formatted/unreadable. This is wild that I am paying for this service, from a company who seemingly has it together. Not to mention, this is being used for resumes, so it is INCREDIBLY frustrating to think I am sending around unreadable resumes in a time like this. PLEASE FIX YOUR APP AND ILL DO A CASE STUDY, SURVEY, ANYTHING.

    1 vote
    Need Info  ·  1 comment  ·  Edit PDFs  ·  Admin →
    How important is this to you?

  18. I already have one. Why do you keep asking me to subscribe?

    I already have a subscription. You keep telling me that I do not. How do I fix this?

    1 vote
    0 comments  ·  Subscription  ·  Admin →
    How important is this to you?

  19. Can't tell what tools my subscription contains.

    Yesterday I looked at your site about the tools I had available in my subscription prior to renewal. I checked and came to the conclusion that it had what I needed, the ability to turn a Microsoft doc to a pdf. Now I try to do it and the site wants me to upgrade. Why bother, I'll just send a jpeg! Wow, next screen, with options to cancel subscriptions, indicates you run into this problem frequently.

    1 vote
    0 comments  ·  Subscription  ·  Admin →
    How important is this to you?

  20. ANNULLARE ABBONAMENTO

    VOGLIO MODIFICARE INTESTAZIONE FATTURA

    1 vote
    0 comments  ·  Subscription  ·  Admin →
    How important is this to you?
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