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Acrobat Web

Help us improve Document Cloud on the Web by sharing your feedback. Follow the instructions below to submit a feature request or bug report.

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Please provide the following information. You can post a new idea or search for ideas already submitted.

For a new feature request:

  1. Brief title
  2. Description of desired feature
  3. Why the feature is needed

For a new bug:

  1. Brief title
  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

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UserVoice is a third-party platform for product feedback. The Adobe Acrobat DC team regularly reviews ideas and incorporates them into product planning discussions. We can’t guarantee specific features or development timelines, but we read every suggestion and respond where we can. Please note that feedback is voluntary, and if you provide feedback, you give Adobe the right to use it without restrictions.

For all other questions and discussions, visit the Document Cloud PDF Services Community. 


Acrobat Web

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5458 results found

  1. Unprofessional E-Documents

    This newest update is HORRIBLE. The fields move all over the document after you fill it. It is not acceptable as it looks unprofessional.

    1 vote
    0 comments  ·  Send for Signature  ·  Admin →
    How important is this to you?
    Need Info  ·  AdminMariana Guzmán (Admin, Adobe) responded

    Hello Mike,

    We are sorry you are having trouble with this feature. Could you provide the file that you used where you encounter this issue? and any other information that you might deem important for us to know.

    Thanks,

    Sign in Acrobat Web Team

  2. Licence vs Subscription Value

    This redirect is to an equivalent product that I already own and have a licence for - Adobe Acrobat Pro X.

    I do not regard the subscription as better value than the licence - Adobe may well disagree.

    Please allow me to re-register that licence on here - thanks D

    1 vote
    0 comments  ·  Subscription  ·  Admin →
    How important is this to you?

  3. Go back to classic 2022

    Make it more like the desktop version. I can't see some completed fields on my document.

    1 vote
    0 comments  ·  Send for Signature  ·  Admin →
    How important is this to you?
    Need Info  ·  AdminDavid Murillo (Admin, Adobe) responded

    Hi Raymond,

    We are sorry you're having troubles with our updates, and we will look into this. If it's possible, could you please provide more details on the problems you're experiencing? For example how long have you been seeing this issue, the files you're using

    Best regards

    Sign in Acrobat Web Team

  4. previously aready have....hum???

    I noticed that when I made a change in Chordastic, then printed to Microsoft PDF that there were small changes that did not transfer correctly. For example, in Chordastic i plasted a chord symbol over a specific area in the lyrics of the song but it did not line up exacty. Several chord symbols were off! Now why should I pay for something that cannot o any better than that?

    1 vote
    0 comments  ·  Other  ·  Admin →
    How important is this to you?

  5. Acrobat Pro download link keeps crashing

    The download link for acrobat pro keeps crashing in multiple browsers. My company is paying you for this product, it should not be this difficult to access it.

    1 vote
    0 comments  ·  Subscription  ·  Admin →
    How important is this to you?

  6. e-signature dashboard

    There really should be an option to sort by 'status' It is difficult to find unsigned agreements. I would love to see a filter also. Please see attached picture for details.

    1 vote
    Under review  ·  0 comments  ·  Fill & Sign  ·  Admin →
    How important is this to you?

  7. cancellation fee is BS

    Your cancellation policy is BS.

    1 vote
    0 comments  ·  Subscription  ·  Admin →
    How important is this to you?

  8. Repeat fields NOT available on Mac version; ONLY on web

    Advanced Field Actions like “Repeat field on all pages” are only available on the WEB VERSION of Adobe Sign. See attached.

    1 vote
    0 comments  ·  Send for Signature  ·  Admin →
    How important is this to you?

  9. lost work mid edit

    I lost everyting on page 3?

    1 vote
    Need Info  ·  1 comment  ·  Edit PDFs  ·  Admin →
    How important is this to you?

  10. No acces to upload my file ?/ No available space

    Hi, I have a plan with you and make my payments amount for $14,99 now I don't know why I can not download my documents to will be shared. Your app make an error "no available space" but I have only 4 pdf format Cann you help me to have a quickly answerd Pleas?

    1 vote
    0 comments  ·  Documents/Upload  ·  Admin →
    How important is this to you?

  11. Update messed up my stuff

    Not sure what the update did to all of my save templates, some of them are turning up blank even though I wrote stuff in it. Now the commas are turning into periods and it looks crazy. Please fix this weird new update!

    1 vote
    0 comments  ·  Fill & Sign  ·  Admin →
    How important is this to you?
    Need Info  ·  AdminDavid Murillo (Admin, Adobe) responded

    Hi Lori

    We're sorry you're having this issue, we will take this under review.

    Can you help us providing more information that you found relevant? For example what where the steps you followed when you found this issue, what kind of files did you used.

    Best regards,

    Sign in Acrobat Web Team

  12. IRS Compliance on Signature Documents

    The IRS requires that we password protect documents that are sent for signature. If this is no longer a feature that is going to be offered, please let us know as we will have to look for another company that can comply with this requirement.

    1 vote
    0 comments  ·  Send for Signature  ·  Admin →
    How important is this to you?
    Need Info  ·  AdminDavid Murillo (Admin, Adobe) responded

    Hi Kimberly,

    Thank you for letting us know your concern on this topic. However, current version of the app does support password protection for documents sent for signing.

    In a normal "Send for signature" workflow, user can add password verification for any recipient involved in the agreement by following next steps:

    1. Select the file which will be sent for signature and start "Request e-signatures" workflow as usual.
    2. Once in "Request e-signatures" view, add any fields required
    3. Click on "Review and Send"
    4. Once in the "Review and Send" view, on the right side, you will see the list of recipients and a three-dot button for each of them.
    5. Click the three-dot button and you will see the "Add password verification" option displayed
    6. If you click on it, an input field would appear, allowing you to add a password to that specific recipient.

    Please let us know if this information was useful…

  13. Does not work on whole document

    Second page not loading in editor. Page coming up blank. Cannot functionally edit. If product is not functional, why would we get the paid version?

    1 vote
    Need Info  ·  1 comment  ·  Edit PDFs  ·  Admin →
    How important is this to you?

  14. Export PDF obliges me to take Acrobat PRO

    I have just acquired Adobe Acrobat EXPORT PDF. Now, each time I open a PDF, the system direct me to upgrade to Acrobat PRO and does not allow me to see my PDFs. I do not want Acrobat PRO and pay for it. What shold I do?

    1 vote
    0 comments  ·  Export PDF  ·  Admin →
    How important is this to you?

  15. Simple PDF can't be processed for AI

    This is a simple PDF but got "The file couldn't be processed"

    1 vote
    0 comments  ·  Other  ·  Admin →
    How important is this to you?

  16. ADOBE ONLINE SUCKS SO BAD

    I HATE HATE HATE ADOBE ACROBATE ONLINE...IT SUCKS AND IS IMPOSSIBLE TO OPERATE. I HAVE USED ADOBE FOR YEARS. YEARS! AND I HAVE NEVER NOT BEEN ABLE TO EDIT A DOCUMENT OR PULL IT FROM MY DESKTOP. YOU ARE IDIOTS!!! IF THERE WAS ANOTHER PDF PROGRAM, I WOULD USE IT JUST BECAUSE YOU HAD THE STUPIDTY TO CREATE THIS ADODE ONLINE THAT SUCKS ASSSSSSSSS!!!~!~

    1 vote
    Need Info  ·  1 comment  ·  Edit PDFs  ·  Admin →
    How important is this to you?

  17. Errores en funcionamiento. Descontento total

    Es imposible trabajar, me da error todo el tiempo, me dice que me suscriba cuando tengo una suscripción PRO. Hace semanas que no consigo hacer nada de aquello apra lo que lo contraté o lo hace de forma deficiente y no puedo darme de baja sin penalización. Me siento estafada.

    1 vote
    0 comments  ·  Subscription  ·  Admin →
    How important is this to you?

  18. E-sign individual documents

    Please bring back the ability to retain individual documents with e-sign agreements

    1 vote
    0 comments  ·  Send for Signature  ·  Admin →
    How important is this to you?
    Need Info  ·  AdminDavid Murillo (Admin, Adobe) responded

    Hi Gayle,

    Thank you for your feedback, we really appreciate it. In order to provide you with valuable assistance, could you please give us more details on the feature that needs to be implemented? For example, how it used to work in previous versions.

    Best regards,

    Sign in Acrobat Web Team

  19. Simple PDF can't be processed for AI

    I have uploaded the attached file, and in here converted to PDF. But after loading the pdf version of the file, it get "The file couldn't be processed"

    1 vote
    0 comments  ·  Other  ·  Admin →
    How important is this to you?

  20. attached file can't be processed for AI

    When I uploaded the attached file, which contains formFields and dropdown box, It indicated the file can't be processed and ask to load another file.
    There are couple of issues:
    1. why is the file can't be processed? Is it Formfield/dropdown not supported? We should handle it better in a more user friendly way, either indicating why it can't be processed, or better yet process the portion that can be process and indicates "Not supported" for the portion can't be processed.
    2. I click all around and can't find any place to load a different file. We should have a…

    1 vote
    0 comments  ·  Other  ·  Admin →
    How important is this to you?
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