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Acrobat Web

Help us improve Document Cloud on the Web by sharing your feedback. Follow the instructions below to submit a feature request or bug report.

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Please provide the following information. You can post a new idea or search for ideas already submitted.

For a new feature request:

  1. Brief title
  2. Description of desired feature
  3. Why the feature is needed

For a new bug:

  1. Brief title
  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

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Acrobat Web

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5465 results found

  1. New esignature module is bad

    The new e-signature design is missing some essential features, such as: the ability to add a second file/document after adding the first, and to sign something BEFORE it gets sent to the recipient. Why would you make all these unnecessary changes to a module that worked perfectly well.

    1 vote
    0 comments  ·  Send for Signature  ·  Admin →
    How important is this to you?
    Gathering Feedback  ·  AdminHector Luna (Admin, Adobe) responded

    Hi Emma Therrien, 

    We're sorry your having issues with the new e-signature. In order to add multiple documents you can use "Send in Bulk" it's under E-Sign > Get others to sign > Send in bulk.

    And in order to sign before it gets sent, you could enable Sign in order and add yourself as recipient, or just add yourself as recipient (but in this case the signing could be parallel).

    Let us know if the information provided helps you.

    Thanks,

    Sign in Acrobat Web

  2. https://acrobat.adobe.com/link/track?uri=urn:aaid:scds:US:026d0a71-0c06-3fd5-85aa-a7e772fdace9

    very importentb

    1 vote
    0 comments  ·  Create PDF  ·  Admin →
    How important is this to you?

  3. Pessima esperienza d'uso

    L'interfaccia fa schifo
    Non si capisce come mettere un testo davanti all'altro, non ci sono i livelli, gli strumenti sono disposti male e i menù a scomparsa non sono per niente intuitivi.
    Fa schifo

    1 vote
    Need Info  ·  1 comment  ·  Edit PDFs  ·  Admin →
    How important is this to you?

  4. Disappointing - Can't share link not uploading

    Sending links to customers has been a very unreliable method on Adobe - I was excited not to use my dropbox as I thought Adobe would be more professional.
    Disappointed! It either won't give me the link - or I get the link and then it says unavailable. So it's not uploading them - can't use it when it's unreliable.

    1 vote
    0 comments  ·  Share files  ·  Admin →
    How important is this to you?
    Need Info  ·  AdminAmit (Engineering Manager, Adobe) responded

    Dear Evie Seifu,

    Thank you for providing your feedback. We sincerely apologize for any inconvenience you may have encountered while using Acrobat Web. Please be assured that our team is actively addressing this issue with the highest priority.

    Could you kindly confirm whether you are creating the shared link from the Acrobat Desktop app or from the Acrobat Web? Additionally, we would greatly appreciate it if you could unshare the file and attempt to create the share link again to see if the issue persists. Your input will play a crucial role in expeditiously resolving this matter.

    Best Regards,

    Amit Gupta

  5. Adobe Sign 100 Page Limitation

    So we moved our organization from DocuSign to Acrobat Sign via Acrobat Pro subscription. Our users start encountering a 100 page limitation. Support says you need an enterprise plan to move up to 500 pages. Looked at the enterprise plan, for some reason it has a 150 transaction limit, but the cheaper option is unlimited? Who is making these decisions? So you have to pay more to get less? This is an incredibly strange decision. Imagine if Microsoft told its customers they could only send 150 emails on 365 unless they move to a cheaper plan.

    https://helpx.adobe.com/ca/sign/using/transaction-limits.html

    1 vote
    0 comments  ·  Send for Signature  ·  Admin →
    How important is this to you?

  6. Birdnok6667@gmail.com​

    ช่วยหน่อยครับ

    1 vote
    0 comments  ·  Combine files  ·  Admin →
    How important is this to you?

  7. No space for writing name while sending to bulk users

    I want to share same documents to multiple users but there is no option to write name while sending bulk documents. How can we organize documents using an email address. There should be area to add names as well while sending bulk documents.

    1 vote
    0 comments  ·  Fill & Sign  ·  Admin →
    How important is this to you?
    Gathering Feedback  ·  AdminHector Luna (Admin, Adobe) responded

    Hello Sheridan Price,

    We are sorry you are having trouble with this feature. The following steps might help you:

    1. On Home > E-Sign
    2. Click E-Sign (on top menu)
    3. Click on Send in Bulk
    4. Select or Drag and drop multiple files
    5. Under "Add Recipients" section
    6. Type email and click enter
    7. Repeat step 6 until all recipients are added
    8. Proceed to prepare document

    Please, let us know if this information helps you.

    Thanks,

    Sign in Acrobat Web Team

  8. Adobe Documents Going to Spam

    Hi there, I use your program to send over contracts for our law firm services and I am getting a lot of complaints that the people I am sending the contracts to are not receiving them. The documents seem to go to their spam folder each time. I have colleagues who are sending the same documents and haven't had these types of complaints. Is there anything I can do or could someone please assist me with this issue?

    1 vote
    0 comments  ·  Other  ·  Admin →
    How important is this to you?

  9. Only works about 25% of the time.

    It keeps kicking me out. I am unable to save any of my work. As soon as it saysthat it's unable to save, all of my work disappears. This happens A LOT.

    1 vote
    0 comments  ·  Upload and Organize files  ·  Admin →
    How important is this to you?

  10. Mejorar la opción de mover

    Cuando quiero mover un archivo a una nueva carpeta, no lo puedo hacer. Me tengo que salir de la opción "Mover". Ir a mis archivos, crear una nueva carpeta, volver a la sección donde están todos los documentos y volver a mover el archivo.

    1 vote
    0 comments  ·  Upload and Organize files  ·  Admin →
    How important is this to you?

  11. garbage cant save or print

    garbage. docs don't print lut like they appear. orientation is changed, pages are truncated

    1 vote
    0 comments  ·  Create PDF  ·  Admin →
    How important is this to you?

  12. Garbage webservice

    No matter what I do no document will open there is something wrong with this program being used with a chromebook. This is the only way I can prepare documents for my volunteer work and I pay a monthly subscription that is inoperable.

    1 vote
    Need Info  ·  1 comment  ·  Organize Pages  ·  Admin →
    How important is this to you?

  13. Impossible to use

    PLEASE SIMPLE SIMPLE SIMPLIER

    1 vote
    0 comments  ·  Other  ·  Admin →
    How important is this to you?

  14. Cannot Add Attachments

    The new adobe sign is not good. I can no longer figure out how to add attachments to the signature page.

    1 vote
    0 comments  ·  Send for Signature  ·  Admin →
    How important is this to you?
    Under review  ·  AdminMariana Guzmán (Admin, Adobe) responded

    Hello Danielle,

    We are sorry you are having trouble with this feature. To add an attachment to an agreement you need to click the attachment field, then a file explorer should open where you can select the field. Please let us know if this resolves your issue.

    Thanks,

    Sign in Acrobat Web Team

  15. Fault within the product

    Please fix the serious problem of eSignatures feature not working. When I try to use the esign or signature tools to approve a document, Adobe Acrobat freezes up and stops working. I have to run task manager and forcefully close adobe acrobat.

    1 vote
    0 comments  ·  Send for Signature  ·  Admin →
    How important is this to you?

  16. Highlight

    Why won't it let me use the highlight???

    1 vote
    0 comments  ·  Other  ·  Admin →
    How important is this to you?

  17. UPDATE HORRIBLE PLEASE REVERT!!!

    How can you improve? REVERT TO LEGACY FOR THE ENTIRE PROGRAM.
    The update is horrible - it is no longer intuitive, and SEVERAL functions I used frequently are no longer available. The Help just flatly doesn't help at all. Some of the "improvements" (seriously? moving things from one side of the screen to the other?) were obviously poorly thought out.
    Have I made it clear enough that I don't like the new version? If not, on a scale of 1-10, it gets a big fat ZERO.
    PLEASE REVERT TO THE ORIGINAL VERSION, OR AT LEAST PROVIDE A WAY FOR USERS…

    1 vote
    0 comments  ·  Send for Signature  ·  Admin →
    How important is this to you?
    Need Info  ·  AdminMariana Guzmán (Admin, Adobe) responded

    Hello,

    We are sorry you are having trouble with this experiences. Could you provide more information about it? For example, the features that are missing and you frequently use or what about the new version is causing you trouble.

    Thanks,

    Sign in Acrobat Web

  18. font sizes don't fit in box

    The size of font cuts off no matter how small or big I make the box. PLEASE FIX

    1 vote
    0 comments  ·  Fill & Sign  ·  Admin →
    How important is this to you?
    Need Info  ·  AdminMariana Guzmán (Admin, Adobe) responded

    Hello Lori,

    We are sorry you are having trouble with this feature. Could you provide more information? For example:

    1. The type of box/field you are trying to add
    2. The steps you do

    And any other information that you deem important will be helpful to us.

    Thanks,

    Sign in Acrobat Web Team

  19. Reload Error

    Hello,

    Often when I go to sign something I get an error saying I need to reload the document and then when I do, all of the data is gone from not saving. This happens to me on 60% or more of the documents I sign and it's becoming quite frustrating.

    1 vote
    0 comments  ·  Fill & Sign  ·  Admin →
    How important is this to you?
    Need Info  ·  AdminMariana Guzmán (Admin, Adobe) responded

    Hello Danielle,

    We are sorry you are having trouble with this feature. Could you provide more information about? For example:

    1. Steps you usually do when triggering this error
    2. The documents that you use

    And any other information will be really helpful to us.

    Thanks,

    Sign in Acrobat Team Web

  20. FIx the error- extracting pages lock up

    I keep getting the same error when trying to extract pages or if I view my PDF too long- large white box that locks up my entire system

    1 vote
    Need Info  ·  1 comment  ·  Organize Pages  ·  Admin →
    How important is this to you?
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