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Acrobat Web

Help us improve Document Cloud on the Web by sharing your feedback. Follow the instructions below to submit a feature request or bug report.

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Please provide the following information. You can post a new idea or search for ideas already submitted.

For a new feature request:

  1. Brief title
  2. Description of desired feature
  3. Why the feature is needed

For a new bug:

  1. Brief title
  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

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UserVoice is a third-party platform for product feedback. The Adobe Acrobat DC team regularly reviews ideas and incorporates them into product planning discussions. We can’t guarantee specific features or development timelines, but we read every suggestion and respond where we can. Please note that feedback is voluntary, and if you provide feedback, you give Adobe the right to use it without restrictions.

For all other questions and discussions, visit the Document Cloud PDF Services Community. 


Acrobat Web

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Feedback for Document Cloud Web

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5448 results found

  1. signing in constantly

    Why do I constantly have to sign in again and again? it is so annoying? It seems like every time I try to read a pdf it asks me to sign in all over again!

    1 vote
    Need Info  ·  0 comments  ·  Send for Signature  ·  Admin →
    How important is this to you?

  2. PDF to Word sucks. Shame on you.

    I don't understand how the maker of PDF can create such amazingly awful conversions of PDF to Word. Stunningly bad. Horrible. Worthless. You should be ashamed.

    1 vote
    0 comments  ·  Other  ·  Admin →
    How important is this to you?

  3. Failure to Save/No save function

    The online version is completely unusable. It would not save, and I could not find a way to save it even if I wanted to, which is just terrible design. It is very unintuitive and the top navigation buttons didn't work and when I clicked them it just cleared my work. When I downloaded the offline version it worked just fine.

    1 vote
    Need Info  ·  0 comments  ·  Fill & Sign  ·  Admin →
    How important is this to you?

  4. Adobe Crashing

    Adobe becomes extremely slow when opening documents and editing them for any more than 15 minutes. Is there a reason why?

    1 vote
    0 comments  ·  Edit PDFs  ·  Admin →
    How important is this to you?
    Need Info  ·  AdminIndu . (Admin, Adobe) responded

    Hi Kevin Huang,

    Thank you for contacting us. Can you please apprise us with the following information to assist you better:
    1) Is it happening for all files or with any specific document only?
    2) Could you please share the workflow and file on which you faced performance degradation post 15 min.

    Thanks,

    Indu

  5. I am a student at Gaziantep University in Turkey. Adobe does not have any student plan. Actually it has but it does not helpful. Prices are

    I am a student at Gaziantep University in Turkey. Adobe does not have any student plan. Actually it has but it does not helpful. Prices are too high. We are student. We are not reach person. Why are not apps free for students? Will Adobe get rich by taking money from students? Useless, unnecessary and cruel system. Thanks to Adobe for helping students. If I graduate at University, I will make free programs for students. You will be my rival. Thanks so much.

    1 vote
    0 comments  ·  Subscription  ·  Admin →
    How important is this to you?

  6. Disappointed in service

    I'm writing to protest your outrageous fee increase. The monthly subscription went up by 25%!

    I don't see how you justify this. If there is another option besides Adobe, I will gladly cancel my account.

    Thanks for your non-support of small businesses!!

    1 vote
    0 comments  ·  Subscription  ·  Admin →
    How important is this to you?

  7. totally **** support. can't access my files so at the moment I'm screwed and 0 support after paying for this product. why why why

    miserable support and it really is very frustrating. I've attempted to contact support several times who say we don't chat about this product when i say what am i to do its not working. look into community support well what the **** i've done that for 3 flipping days since you don't have support on weekends so now once again the transfer stopped the support chat. WTF!!! totally sucks.

    1 vote
    0 comments  ·  Other  ·  Admin →
    How important is this to you?

  8. lousy user interface - a child's design not tested

    I am canadian - us dollars .. Is Adobe new at doing business international

    I need a simple reader pdf editor

    I am computer expert and this should not take more than 5 min's of my time now I am here for 30 min's
    Lousy user interface .... upgrades upgrades simple solution

    1 vote
    0 comments  ·  Subscription  ·  Admin →
    How important is this to you?

  9. kzcommando@gmail.com

    kzcommando@gmail.com

    1 vote
    0 comments  ·  Documents/Upload  ·  Admin →
    How important is this to you?

  10. RIB ECI

    Informaticien

    1 vote
    0 comments  ·  Upload and Organize files  ·  Admin →
    How important is this to you?

  11. Adobe Icon view seen as blank page on attachment in outlook since MacOS 13 Ventura update

    Adobe icon preview shows as blank thumbnail page when sent in outlook since MacOS Ventura update. Is there a fix for this?

    1 vote
    0 comments  ·  View PDF files  ·  Admin →
    How important is this to you?
    Need Info  ·  AdminHarshpreet Kaur (Admin, Adobe) responded

    Hi Juanita Brownlee, 

    Thank you for reaching out to us. To assist you better, Can you please apprise us with below information ?

    • Are you using Acrobat Desktop or Acrobat Web ?
    • Is it happening for all files or any specific file ?
    • Workflow that you are trying

    Regards,

    Harshpreet 

  12. Portfolio

    Die Funktion "Dateien zusammenführen" funktioniert nicht. Die Sammelmappe enthält immer nur ein einzelnes PDF, aber nicht alle. Zur optimalen Anzeige dieses PDF-Portfolios soll es in Acrobat oder Adobe Reader ab Version X geöffnet werden. Warum abonniere ich dann 2pro"ß

    1 vote
    0 comments  ·  Combine files  ·  Admin →
    How important is this to you?

  13. CMYK preview needed!

    The PDF proof I have on my hard drive appears to be in CMYK mode, whether it is or not - that's how it looks in Acrobat DC on my Mac. But I tested the Share function in the app by sending to my own email, so now I'm in my browser, looking at the proof I sent myself. And it all looks great, except completely wrong! That is, the colors are wrong. I'm looking at what looks like photos in RGB, but this should be CMYK. Isn't there a way to approximate CMYK in this web app where proofs…

    1 vote
    0 comments  ·  Share files  ·  Admin →
    How important is this to you?

  14. PDF to Image converter not working

    PDF to Image converter not working

    1 vote
    0 comments  ·  Other  ·  Admin →
    How important is this to you?

  15. Otimização de visualização

    Deixar a plataforma web do Adobe Acrobat Reader mais otimizada.

    1 vote
    0 comments  ·  View PDF files  ·  Admin →
    How important is this to you?
    Need Info  ·  AdminHarshpreet Kaur (Admin, Adobe) responded

    Hi Lucas Gabriel,

    Thank you for contacting us. To assist you better, Can you please help to share the exact issue that you are facing ?

    Regards,

    Acrobat Web Team

  16. Strong PDF compressor

    Really strong PDF compressor. Saved my day. Thank you very much!

    1 vote
    0 comments  ·  Create PDF  ·  Admin →
    How important is this to you?

  17. File menu doesn't appear so no option to manipulate files in any way

    I have no options to preview pdf documents anymore, also, there is no options menu, just a indefinitely spinning wheel after clicking on 3 dots icon for more document options.

    1 vote
    0 comments  ·  View PDF files  ·  Admin →
    How important is this to you?
    Resolved  ·  AdminHarshpreet Kaur (Admin, Adobe) responded

    Hi Marin Knezevic,

    Thanks for your patience. We are glad to let you know that the issue reported by you has been addressed. We request you to please try out the experience again and let us know if issue is fixed for you.

    It would be great if you can try on incognito mode or any other browser, where you have not used Acrobat earlier.


    Thanks,

    Harshpreet

  18. Access to details impossible

    Hello,
    I can't get to the details of my scanned documents. For ex, when I click on the ... button, it doesn't open.
    This problem seems to exist since yesterday.
    I use Brave as a browser and tried on Firefox but got the same problem.Can you help me please ?
    Thank you by advance

    1 vote
    0 comments  ·  Documents/Upload  ·  Admin →
    How important is this to you?

  19. Files do not upload

    I cannot upload any document for a signature!
    Your app is always a problem!
    Are you Adobe or what?

    1 vote
    0 comments  ·  Documents/Upload  ·  Admin →
    How important is this to you?

  20. wrong cancel

    Dear as an old client accepted terms but please note that and check from your system and chat records seeing that I got a discount and 3Months free but only I applied for an additional discount since I can't use main all features on my ChromeOS but after only online limited feature so asked an extra discount only, not cancelling, so please recover/restart my subscription with a extra discount since of non-able to use it on pc (chromeOS), please help me for my low budget and limited usage up to Adobe start giving full service to ChromeOS too, regards, azat…

    1 vote
    0 comments  ·  Subscription  ·  Admin →
    How important is this to you?
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