5458 results found
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Files in Cloud
Non riesco ad accedere ai miei file in cloud.
Mi dite che ho 19,4 GB su 5 GB - e mi chiedo come sia possibile.
Credo di aver cancellato tutto e non ho più rinnovato l'abbonamento.
Vi chiedo pertanto di cancellare qualsiasi file sia ancora, per qualche motivo, riferito al mio account.
Grazie
Allego screenshot precisando che NON ho alcun firewall attivo.
Grazie
Moira Nazzari1 vote -
Conversão PDF para TIF
Estou com problemas para converter um arquivo PDF que esta em formato A1 para TIF usando o programa Adobe Acrobat o qual tenho licença , após a conversão o arquivo TIF fica pequeno não obedecendo o formato A1, como corrigir este problema ?
1 vote -
multi paging
Bring back multi page orientation we use documents in both portrait & landscape and it is currently impossible to set up signing :-(
1 voteHi Lloyd Payne,
Thank you for your suggestion! We appreciate your interest in helping us improve our product. We are always looking for ways to improve our product and will definitely consider your request.
Sign in Acrobat Web Team
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Can't combine PDF from desktop
I buy the Adobe Acrobat PDF Pack but why I can't use directly from my desktop?
1 vote -
words run together no spaces
The text in the converted PDF to Docx file looks fine on the website but when I download it and open it in Word the words are all run together with no spaces between them.
1 vote -
Compression of pdf file fails repeatdly
Error compressing
Compression failed2 votes -
HORRIBLE CHAT SERVICE
The CHAT feature is PURE TRASH!
Stop charging all this money if you wont provide legitimate support.
1 vote -
Slow
Hi since the update, preparing to send a doc has become very slow and sluggish and I get a "wait" popup. I have had our IT and have been told it is not my internet connection or our system and they cannot help
1 voteHi LaToya Kaipo,
We understand you are encountering some trouble with the new feature in Request e-signatures. We apologize for any inconvenience this may cause. With Modernized experience, you now get simplified document authoring experience, leverage AI-assisted form field detection and ability to revise, organize & save document edits in-progress, add/ remove recipients during agreement creation step. Here’s more information.
If you still prefer to use the earlier version you can revert back by following these steps:
1. Click on your profile icon.
2. Select "Settings".
3. In "E-signing settings", uncheck the box next to "Use the latest version of Request e-signatures".This change will only affect new created after making this adjustment. We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us.
Thanks,
Sign in Acrobat Web Team
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peruutus
Yritystoiminta on päättynyt konkurssiin joten tilin voi lopettaa.
1 vote -
Upgrade is NOT User Friendly
The new request for signature changes are no longer user friendly. It's bulky and adds excessive time.
1. I used to be able to just sign the form without having to wait for the email to come across.
2. I used to be able to change the "subject" title of the email going out, now i need to make sure the document is titled what I want the subject to be. Wasted steps
3. The toggling to change from signature, text, or whatever field desired for the recipient to fill in is cumbersome and now overly clunky.
Please correct or…1 voteHi Lindsey Walker,
We understand you are encountering some trouble with the new feature in Request e-signatures. We apologize for any inconvenience this may cause. With Modernized experience, you now get simplified document authoring experience, leverage AI-assisted form field detection and ability to revise, organize & save document edits in-progress, add/ remove recipients during agreement creation step. Here’s more information.
If you still prefer to use the earlier version you can revert back by following these steps:
1. Click on your profile icon.
2. Select "Settings".
3. In "E-signing settings", uncheck the box next to "Use the latest version of Request e-signatures".This change will only affect new created after making this adjustment. We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us.
Thanks,
Sign in Acrobat Web Team
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Glitch in comments section covers up interface navigation buttons/scroll bar
I'm having a new issue with the comment bar over the past several days. Sometimes, it glitches so that the comments are on top of the interface buttons, making some features hard to access. What's more, it actually looks like the scrolling bar for the comments section completely disappears when this happens, making it extremely difficult to navigate through a long list of comments.
1 voteHi Jessica Drennon,
Thank you for your feedback. We appreciate your taking out the time to make us better. We have released a version of Acrobat Web that will address this issue. Please try out the experience and let us know if it resolves your concern.
Regards,
Amit Gupta
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Mobile synchronisation should be there
The world is moving towards mobile use and so the services are more mobile friendly. Unfortunately you have taken away mobile app from subscription. Its not a good as per my personal opinion.
1 vote -
signaures more than required
The issue - signatures
The receiver are forced to sign the extra areas which the sender did not require to sign, it did not happen before until around two weeks ago, what we can do to fix the issue, otherwise the receiver need to sign more signatures than required1 voteHi Jimmy HE,
We are sorry you are experiencing trouble with the new feature . We are triaging your issue and are gathering more information to understand the problem better. Meanwhile, you can switch to earlier version by following the steps below,
- Open the agreement draft experiencing the issue.
- On the left panel, scroll down and click "View more".
- Click the "Switch to legacy version" link.
This will switch you to the earlier version for this specific draft only. We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us.
Thanks,
Sign in Acrobat Web Team
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Multiple esign documents
Why can't I selected multiple e-sign templates to be sent for e-signatures. I can only select one.
1 voteHi,
We are sorry you are experiencing trouble with the new feature . We are triaging your issue and are gathering more information to understand the problem better. Meanwhile, you can switch to earlier version by following the steps below,
1. Click on your profile icon.
2. Select "Settings".
3. In "E-signing settings", uncheck the box next to "Use the latest version of Request e-signatures".
This change will only affect new created after making this adjustment. We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us.
Thanks,
Sign in Acrobat Web Team
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Terrible
Very disappointed in the product since I've had it! It always crashes.
1 vote -
Error loading
Kept having errors while loading. Unable to format date. Changes not saved. Takes 30 minutes to get doc signed on 2 pages!
1 voteHi Phyllis Hwang,
We are sorry you are experiencing trouble with the new feature . We are triaging your issue and are gathering more information to understand the problem better. Meanwhile, you can switch to earlier version by following the steps below,
- Open the agreement draft experiencing the issue.
- On the left panel, scroll down and click "View more".
- Click the "Switch to legacy version" link.
This will switch you to the earlier version for this specific draft only. We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us.
Thanks,
Sign in Acrobat Web Team
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Signed agreement
After sending an agreement for signing when I download the PDF the file is completely blank and when I download the original file any spaces in the file name come through as "%20"
1 voteHi Cullan Fitzwater,
We are sorry you are experiencing trouble with the new feature . We are triaging your issue and are gathering more information to understand the problem better. We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us.
Thanks,
Sign in Acrobat Web Team
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Auto-populating signature lines as required after I send the doc.
I'm having issues with e-signature lines auto-populating where they shouldn't. I only required the customer to sign one line and it required them to sign all signature lines on the document that were intended for others. Is this some kind of feature or setting I need to shut off?
1 voteHi Ashley Berg,
We are sorry you are experiencing trouble with the new feature . We are triaging your issue and are gathering more information to understand the problem better. Meanwhile, you can switch to earlier version by following the steps below,
- Open the agreement draft experiencing the issue.
- On the left panel, scroll down and click "View more".
- Click the "Switch to legacy version" link.
This will switch you to the earlier version for this specific draft only. We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us.
Thanks,
Sign in Acrobat Web Team
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E-Sign New Version Issues
Will you restore some of the functionality of the Legacy E-Sign in the new version? I want to be able to drop word docs in, have then all sent in one batch, and then separately download the files with their same names and not have them combined into one PDF. The new E-Sign seems to combine all the documents before having them signed.
1 voteHi Joe Unger,
Thank you for your suggestion! We appreciate your interest in helping us improve our product. We are always looking for ways to improve our product and will definitely consider your request.
Sign in Acrobat Web Team
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AdobeSign Update Issues
- Multiple files need to be selected immediately in order to route multiple documents. If just one file is selected—even just to start—the system immediately kicks off the next page.
- The system combines all documents as it did before, but now there’s no way to separate the files. I can click the same buttons I used to to do this, but now ever routing package is just named “binder” regardless of what the file name is or what I named the routing package. I have to revert to just printing to PDF the pages I want, which doesn’t look as professional…
1 voteHi Kelsey Reybold,
We are working actively on giving you a better experience, so now you should be able to select multiple files, please, let us know your experience. Also, we are still working to enable the feature to download individual files.
To change the name of the the files, you can do it right after uploading multiple files by just clicking on the document's name, also, after preparing the document, while clicking on Review and Send, a window should appear. The name of the document should be displayed and can be changed.
We appreciate your patience and cooperation.
Thanks,
Sign in Acrobat Web Team
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