Document Cloud Web

Help us improve Document Cloud on the Web by sharing your feedback. Follow the instructions below to submit a feature request or bug report.

Need support? Please visit Learn and Support to get started, find quick answers, engage with our vibrant community, and connect with Adobe staff.

Please provide the following information. You can post a new idea or search for ideas already submitted.

For a new feature request:

  1. Brief title
  2. Description of desired feature
  3. Why the feature is needed

For a new bug:

  1. Brief title
  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

The UserVoice feedback pages are for feature requests and bug reports only. If your submission is not a product feature, suggestion or product question, it may be removed. Only upload content that you have permission to use and refrain from posting personal information (home address, phone number, email address, serial number, or credit card information). Spam, content that promotes illegal activity, vulgar or abusive language, or fraudulent or phishing links are not allowed on this platform.

UserVoice is a third-party platform for product feedback. The Adobe Acrobat DC team regularly reviews ideas and incorporates them into product planning discussions. We can’t guarantee specific features or development timelines, but we read every suggestion and respond where we can. Please note that feedback is voluntary, and if you provide feedback, you give Adobe the right to use it without restrictions.

For all other questions and discussions, visit the Document Cloud PDF Services Community


  • Hot ideas
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  • My feedback
  1. I can't use it although I paid 24$ for it

    I can't use it although I paid 24$ for it

    4 votes
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    1 comment  ·  Export PDF  ·  Flag idea as inappropriate…  ·  Admin →
  2. Hard to find files in folders via search

    Previously, I was able to click on the box next to a document and see the path/folder that the document is currently in. Not only and I not able to do that anymore, which makes my job so difficult, the application is very user UN-friendly now. Please go back to how it used to be.

    2 votes
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    0 comments  ·  Search  ·  Flag idea as inappropriate…  ·  Admin →
  3. Open in Acrobat option for files sent for Viewing

    I spoke with a customer today who asked for an option when receiving a file for Viewing to open the file in Acrobat. There is an option to Download from the top toolbar, but the ask was to be more similar to the experience when receiving a file for Review. In that case, there is a link to open the file in Acrobat.

    2 votes
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    0 comments  ·  Share files  ·  Flag idea as inappropriate…  ·  Admin →
  4. PDF convert error

    I'm trying to create PDF file, but always show an error "Unable to process request"... What can I do?

    5 votes
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    0 comments  ·  Create PDF  ·  Flag idea as inappropriate…  ·  Admin →
  5. Draw rectangle and compare versions

    I would like to request two feature.

    • Draw rectangle - useful for callout a specific area in an image. The "Add sticky note" could over the area and at time be unclear.
    • Review previous and new version side by side. This help compare the edits between the two version.

    With this new proof tool I under why Adobe hasn't purchase or created it's own project management tool.

    1 vote
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    0 comments  ·  Reviews  ·  Flag idea as inappropriate…  ·  Admin →
  6. Need dashboard

    Bring back the Dashboard

    4 votes
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    1 comment  ·  Home  ·  Flag idea as inappropriate…  ·  Admin →
  7. Where can I log out?

    I can't find how to log out!

    1 vote
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    0 comments  ·  Home  ·  Flag idea as inappropriate…  ·  Admin →
  8. Dashboard is not showing in esign

    I'm looking for the dashboard to create the widget but all links available from adobe online do not work.

    1 vote
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    Under review  ·  1 comment  ·  Send for Signature  ·  Flag idea as inappropriate…  ·  Admin →
  9. blank pages

    when I convert pdf to doc I get blank pages.
    I want to cancel my new membership

    4 votes
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    0 comments  ·  Export PDF  ·  Flag idea as inappropriate…  ·  Admin →
  10. programa só dar erro

    Não consigo baixar o Adobe Pro DC...
    Preciso de ajuda por favor...

    2 votes
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    1 comment  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  11. EDIT does not work on Cloud Adobe

    A week ago I had the edit option on my cloud adobe. Now, I do not have it. We are going backwards with this product.

    3 votes
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    0 comments  ·  Create PDF  ·  Flag idea as inappropriate…  ·  Admin →
  12. can't find docx

    I converted a pdf to docx and can't find the docx

    3 votes
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    0 comments  ·  Create PDF  ·  Flag idea as inappropriate…  ·  Admin →
  13. adobe scan not working

    I repeatedly get the message "something went wrong. Please try again later." within adobe document cloud and adobe scan.

    2 votes
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    0 comments  ·  Upload and Organize files  ·  Flag idea as inappropriate…  ·  Admin →
  14. Cancel Account

    Order #ADB045496098
    I spent some time on your website yesterday trying to sign up for EchoSign. My company used it years ago and would like to again. I followed all the prompts and paid $318.62 for a year subscription. However, now that I am in it - I don't think I signed up for the right thing. I don't need storage and collaboration. When I try to get into Adobe Sign it looks like I can only have one user - even the program I purchased said 2-9 people.

    I just want echosign. and what I am seeing on my…

    2 votes
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    1 comment  ·  Home  ·  Flag idea as inappropriate…  ·  Admin →
  15. HATE this and miss send and track

    I have no clue what has been shared or linked. The beauty of Send and track is gone - and missed. I will not fight this battle every day.

    4 votes
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    13 comments  ·  Share files  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for posting. If you click on Shared for Viewing on the left hand side you’ll see a list of all the files you’ve shared. Is there something in that view that you aren’t ale to do or find difficult to do?

  16. Poor UI management; page crashes due to "plugin issues" if I leave it for more than 5 minutes. Can't delete templates or erroneous docs.

    I need to be able to delete both erroneously created templates, as well as documents. /link/home for document cloud is stacking up and it's becoming messy.

    Best!
    J

    Seller Labs

    1 vote
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    0 comments  ·  Home  ·  Flag idea as inappropriate…  ·  Admin →
  17. backwards Hebrew file names

    Hello.
    File names in Hebrew have a backwards character order. First few chars are ok, but the next ones are backwards.
    Thanks.

    1 vote
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    0 comments  ·  Upload and Organize files  ·  Flag idea as inappropriate…  ·  Admin →
  18. dfsgfgdfgfgd

    the converting tool from pdf to excel ist useless because the result is e.g. that dates are converted in characters an not in numbers!!!!

    3 votes
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    0 comments  ·  Export PDF  ·  Flag idea as inappropriate…  ·  Admin →
  19. 1 vote
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    0 comments  ·  Create PDF  ·  Flag idea as inappropriate…  ·  Admin →
  20. Unable to read pdf from documentcloud.adobe.com account

    I am unable to read the document on from my account on the documentcloud.abobe.com.

    I have a message o the following effect
    "Please wait...

    if this message is not eventually replace by the proper contents of the document, you PDF viewer...."

    (but I can read the same document from my laptop using adobe acrobat reader DC )

    6 votes
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    0 comments  ·  View PDF files  ·  Flag idea as inappropriate…  ·  Admin →
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