Document Cloud Web

Help us improve Document Cloud on the Web by sharing your feedback. Follow the instructions below to submit a feature request or bug report.

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Please provide the following information. You can post a new idea or search for ideas already submitted.

For a new feature request:

  1. Brief title
  2. Description of desired feature
  3. Why the feature is needed

For a new bug:

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  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

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UserVoice is a third-party platform for product feedback. The Adobe Acrobat DC team regularly reviews ideas and incorporates them into product planning discussions. We can’t guarantee specific features or development timelines, but we read every suggestion and respond where we can. Please note that feedback is voluntary, and if you provide feedback, you give Adobe the right to use it without restrictions.

For all other questions and discussions, visit the Document Cloud PDF Services Community


  • Hot ideas
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  • My feedback
  1. HATE this new version

    You can improve by giving us the older version back!! This new version is complicated and messy looking. How can I download the previous version????

    13 votes
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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  2. Previous version was way better

    Well to be honest I preferred previous version WAY better than this one. It's harder for me now to handle larger amount of files. :(

    6 votes
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    0 comments  ·  Upload and Organize files  ·  Flag idea as inappropriate…  ·  Admin →
  3. Terrible changes to Sign!!!!!!!!

    Adboe Sign is different. No notice to me....!
    My document library is gone. I've been on hold trying to reach customer service for ages!!!!!!!!!!!!!!!!!!!

    4 votes
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    1 comment  ·  Home  ·  Flag idea as inappropriate…  ·  Admin →
  4. Reminders

    Go back to the original homepage please. I cannot send out reminders nor can I see who has the document without opening each one.

    3 votes
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    1 comment  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  5. give power to your users, not to you

    pour le site, je ne sais pas, je ne vois pas l'intérêt du service. en général google drive ou one drive font mieux le travail.

    pour ce qui est du logiciel, c'est de pire en pire. j'aimerais vraiment faire un retour sur le sujet, mais l'utilisateur est bon qu'à payer non ?

    3 votes
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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  6. do not like this system now will change to another provider

    what on earth has happened to this system the new layout is hard to navigate and we will now consider changing to another system!

    4 votes
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    0 comments  ·  Home  ·  Flag idea as inappropriate…  ·  Admin →
  7. Awful Change

    You've dumbed down the "combine files" so I can't combine documents over 100 pages? Really? You've suckceeded in making your program absolutely useless to me. ********.

    How are you going to market this POS to professionals? Useless!

    Ray Springer
    503.805.3897

    24 votes
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    3 comments  ·  Combine files  ·  Flag idea as inappropriate…  ·  Admin →
  8. Prefer old view

    I DO NOT like the new view. It was much easier to manage when I had a section of signed, waiting to be signed, cancelled and template library. Can I get my old view back?

    28 votes
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    4 comments  ·  Upload and Organize files  ·  Flag idea as inappropriate…  ·  Admin →
  9. ファイル結合

    ファイル結合で洗濯したファイルが「ページが多すぎます」と表示され結合できない

    5 votes
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    0 comments  ·  Create PDF  ·  Flag idea as inappropriate…  ·  Admin →
  10. Horrible new design!

    This new website is horrible! I can't even send out reminders anymore. I can't believe this went out without notice and I can't switch back.

    5 votes
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    2 comments  ·  Home  ·  Flag idea as inappropriate…  ·  Admin →
  11. READY TO CANCEL - PLEASE CONTACT ME

    Interested in how to cancel service due to new layout. Want billing to be pro-rated and want credit for remainder of time left on plan. Do not want to pay for this service anymore, the new layout has ruined it for me. I have been using this since 2012 when it was still EchoSign. You have lost a once-loyal customer over this terrible terrible layout change. I do not feel like you will listen to customers and offer an option to revert to the old style. You ask for suggestions but Adobe will never undo what they already did. You…

    4 votes
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    3 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  12. TERRIBLE NEW LAYOUT - PLEASE REVERT

    TERRIBLE LAYOUT - CANNOT SEE EMAIL ADDRESS FOR WHAT FILE WAS SENT!! THIS IS CRITICAL!! I SHOULD NAME EVERY FILE BASED ON THE RECIPIENT FROM NOW ON?? WHY IS IT YOU CANNOT COMPREHEND THE NEEDS OF YOUR CUSTOMERS? Attractive layouts do nothing is work flow is impeded. This was a terrible terrible mistake on your part. Please fix ASAP.

    23 votes
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    3 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  13. Lost important access as email delegate. Can no longer use Adobe Sign

    New format is terrible. I like the Dashboard view. Do not like the new document view, hard to view by category (yes, I saw filter, I am speaking about that). Also, I can no longer sign from a delegated email address as I had on all previous documents for the last few years. That last bit is the most important part. I do not see how our company can continue with this product if I can no longer access links sent to an email address I am delegated to receive.

    1 vote
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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  14. can't see who I sent docs too.

    How can I see when clients view the documents? I also can't see who I sent things to with this new format. I'd have to open each one to see.... doesn't make sense. I don't like the new format!

    2 votes
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    1 comment  ·  Search  ·  Flag idea as inappropriate…  ·  Admin →
  15. new lay out is confusing and hard to navigate

    I no longer can see the clients I have sent contracts to. everything just gives the template name. Also I cant figure out how to finish prefilling a item I started. This is so confusing.

    4 votes
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    2 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  16. MINABLES LAMENTABLES

    Totalement débile votre nouvel affichage.
    C'est lamentable.
    Virez au chômage ceux qui ont changé l'ancienne formule. Qu'ils aillent ramasser le poubelles plutôt que d'emmerder les utilisateurs.

    1 vote
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    0 comments  ·  Home  ·  Flag idea as inappropriate…  ·  Admin →
  17. REVERT TO OLD LAYOUT

    I need the old format back asap. Whoever thought this was a good idea clearly should not have graduated high school.

    2 votes
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    1 comment  ·  Organize Pages  ·  Flag idea as inappropriate…  ·  Admin →
  18. nEW LAYOUT IS TERRIBLE

    I don't like this new look. Please go back to the old management page so I can easily find all my files in one place like I used to.

    Like how many are still out for signature??????

    I can't even find that. So utterly annoyed with this new view. Must we have a world of APPS for everything?

    This is business NOT SOCIAL MEDIA.

    4 votes
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    3 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  19. New update is terrible.

    This update is terrible.

    49 votes
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    7 comments  ·  Home  ·  Flag idea as inappropriate…  ·  Admin →
  20. Lost all templates & horrible user interface.

    All my templates are gone since the upgrade. I had spent HOURS creating these. How can I get them back without recreating all of them? This is extremely frustrating.

    Also, the new user interface is extremely difficult to navigate. Ex: If I'd like to find a document I've shared, it doesn't show me who it was sent to. I need to click on individual ones until I find the document sent to the right person. Please advise.

    24 votes
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    3 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
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