Document Cloud Web

Help us improve Document Cloud on the Web by sharing your feedback. Follow the instructions below to submit a feature request or bug report.

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Please provide the following information. You can post a new idea or search for ideas already submitted.

For a new feature request:

  1. Brief title
  2. Description of desired feature
  3. Why the feature is needed

For a new bug:

  1. Brief title
  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

The UserVoice feedback pages are for feature requests and bug reports only. If your submission is not a product feature, suggestion or product question, it may be removed. Only upload content that you have permission to use and refrain from posting personal information (home address, phone number, email address, serial number, or credit card information). Spam, content that promotes illegal activity, vulgar or abusive language, or fraudulent or phishing links are not allowed on this platform.

UserVoice is a third-party platform for product feedback. The Adobe Acrobat DC team regularly reviews ideas and incorporates them into product planning discussions. We can’t guarantee specific features or development timelines, but we read every suggestion and respond where we can. Please note that feedback is voluntary, and if you provide feedback, you give Adobe the right to use it without restrictions.

For all other questions and discussions, visit the Document Cloud PDF Services Community


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  • My feedback
  1. HATE this and miss send and track

    I have no clue what has been shared or linked. The beauty of Send and track is gone - and missed. I will not fight this battle every day.

    4 votes
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    13 comments  ·  Share files  ·  Flag idea as inappropriate…  ·  Admin →
    cfrench responded

    Thank you for posting. If you click on Shared for Viewing on the left hand side you’ll see a list of all the files you’ve shared. Is there something in that view that you aren’t ale to do or find difficult to do?

  2. Changes to Adobe Sign are terrible

    Where is the Manage tab for Adobe Sign????? Adobe removed functionality. I am trying to close on a deal and cannot manage docs!!! This totally sucks.

    4 votes
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    1 comment  ·  Home  ·  Flag idea as inappropriate…  ·  Admin →
    cfrench responded

    You should see a toggle in the upper right corner of the interface, next to the filter, that says “Adobe Sign Manage”. Toggling that on, will display agreements in the traditional layout. Let us know if you don’t see that toggle or if that isn’t providing what you need.

  3. Incorrect PDF display?

    Why are the highlighting and comments I added on the iOS app not visible on the web page?

    4 votes
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    0 comments  ·  View PDF files  ·  Flag idea as inappropriate…  ·  Admin →
  4. Can't add files from Google Drive

    Trying to add files from Google Drive and get the following error: "Sign in with google temporarily disabled"
    It was working before the update of Adobe Document Cloud.

    4 votes
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    1 comment  ·  Upload and Organize files  ·  Flag idea as inappropriate…  ·  Admin →
  5. Adobe Sign

    In regards to the Adobe Sign: I do not have time to stop working on my business to go through this new signed agreements screen. Why can I not easily change or delete my templates? I'm not trying to see everything in this big format. Put it back to the way it was. This is not very professional, and none of us are teenagers who need to see this ridiculous big spaced out **** on our system. Get it together, all of your customers pay you for EFFICIENCY. Best!

    4 votes
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    0 comments  ·  Home  ·  Flag idea as inappropriate…  ·  Admin →
  6. Reminders are missing!

    WTF? Why does my echosign now redirect me to a "document cloud" and I cannot manage reminders anymore?

    4 votes
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    1 comment  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  7. New Adobe is impossible to find documents

    Where are the signed old documents to be managed?

    4 votes
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    1 comment  ·  Home  ·  Flag idea as inappropriate…  ·  Admin →
  8. CAN NO LONGER SEND FILES!!

    I CANT SEND FILES ANYMORE!!!!!!!!!!!! DUMMIES

    4 votes
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    0 comments  ·  Home  ·  Flag idea as inappropriate…  ·  Admin →
  9. Terrible changes to Sign!!!!!!!!

    Adboe Sign is different. No notice to me....!
    My document library is gone. I've been on hold trying to reach customer service for ages!!!!!!!!!!!!!!!!!!!

    4 votes
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    1 comment  ·  Home  ·  Flag idea as inappropriate…  ·  Admin →
  10. READY TO CANCEL - PLEASE CONTACT ME

    Interested in how to cancel service due to new layout. Want billing to be pro-rated and want credit for remainder of time left on plan. Do not want to pay for this service anymore, the new layout has ruined it for me. I have been using this since 2012 when it was still EchoSign. You have lost a once-loyal customer over this terrible terrible layout change. I do not feel like you will listen to customers and offer an option to revert to the old style. You ask for suggestions but Adobe will never undo what they already did. You…

    4 votes
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    4 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  11. new lay out is confusing and hard to navigate

    I no longer can see the clients I have sent contracts to. everything just gives the template name. Also I cant figure out how to finish prefilling a item I started. This is so confusing.

    4 votes
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    2 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  12. Restrict access to invited users

    I met with a customer today who asked for an option when sharing a file for Viewing or Review to restrict access to only those users who are invited. They understood that that also requires each invited recipient to have a free Adobe ID and to sign in, but wanted to make sure that the document URL can not be shared with anyone who is not invited.

    4 votes
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    2 comments  ·  Share files  ·  Flag idea as inappropriate…  ·  Admin →
  13. web coverter https://cloud.acrobat.com/convertpdf won't work

    Work-around for not working pdf convert including INTERNAL links based on Excel "https://cloud.acrobat.com/convertpdf" won't work.
    Error: "Unable to fetch base_uris from files Tier"

    4 votes
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    0 comments  ·  Create PDF  ·  Flag idea as inappropriate…  ·  Admin →
  14. Combine Files in Browser - Order of Documents is not Alphabetical

    Using Adobe Acrobat DC and Adobe PDF Services online.

    I'm combining files with the same name with a number on the end, to indicate the order to combine the files.

    When I drop them into the desktop app, no problem - they order in the same way that they would when I sort the files by name (alphabetically) and they put the files in order 1,2,3,4 - duh!

    Drop them into the Combine PDF tool in Adobe PDF services in my internet browser (chrome), and it goes like this 2,3,4,1. Sometimes it's completely out of order like 3,2,4,1.

    Would be…

    4 votes
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    0 comments  ·  Combine files  ·  Flag idea as inappropriate…  ·  Admin →
  15. combine files

    Cant combine my files and no explanation

    3 votes
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    0 comments  ·  Combine files  ·  Flag idea as inappropriate…  ·  Admin →
  16. Fill and Sign

    Why is it that in the last few days I am getting a notice when I try to fill and sign a PDF, that I upload, say the file is not supported. These Are same type's of PDF's that I have using and filling and signing for years.

    3 votes
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    3 comments  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →
  17. 3 votes
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    0 comments  ·  Combine files  ·  Flag idea as inappropriate…  ·  Admin →
  18. Your Adobe Fill and Sign SUCKS

    Boy does this online experience SUCK. I just want to edit the fields of a PDF, and I used to be able to do that on my desktop. Now you make me upload the document and go to something called Adobe fill and sign. I wait 5+ minutes while a circle spins and the message is Loading Adobe Sign...

    Forget it! This is just STUPID. Goodbye.

    3 votes
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    0 comments  ·  Upload and Organize files  ·  Flag idea as inappropriate…  ·  Admin →
  19. Enable Folder Permissions not only File permissions

    Dear Adobe Team,
    it would be a great idea if a user can enable folder permissions via Document Cloud to a different user so they can fill up these folders with needed documents. This feature would be highly appreciated from our executive users. It would make there life a lot easier. If you have any questions please contact me i am happy to help.

    3 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  20. Where art thou templates?

    This platform is terrible. Where are my templates? Why does the "create template" keep disappearing in the menu? I am so disappointed in this Adobe product.

    3 votes
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    0 comments  ·  Upload and Organize files  ·  Flag idea as inappropriate…  ·  Admin →
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