Document Cloud Web
Help us improve Document Cloud on the Web by sharing your feedback. Follow the instructions below to submit a feature request or bug report.
Need support? Please visit Learn and Support to get started, find quick answers, engage with our vibrant community, and connect with Adobe staff.
Please provide the following information. You can post a new idea or search for ideas already submitted.
For a new feature request:
- Brief title
- Description of desired feature
- Why the feature is needed
For a new bug:
- Brief title
- Steps to reproduce the issue
- Environment (OS, other related application versions, etc.)
- Expected result
- Observed result
The UserVoice feedback pages are for feature requests and bug reports only. If your submission is not a product feature, suggestion or product question, it may be removed. Only upload content that you have permission to use and refrain from posting personal information (home address, phone number, email address, serial number, or credit card information). Spam, content that promotes illegal activity, vulgar or abusive language, or fraudulent or phishing links are not allowed on this platform.
UserVoice is a third-party platform for product feedback. The Adobe Acrobat DC team regularly reviews ideas and incorporates them into product planning discussions. We can’t guarantee specific features or development timelines, but we read every suggestion and respond where we can. Please note that feedback is voluntary, and if you provide feedback, you give Adobe the right to use it without restrictions.
For all other questions and discussions, visit the Document Cloud PDF Services Community.
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HATE this and miss send and track
I have no clue what has been shared or linked. The beauty of Send and track is gone - and missed. I will not fight this battle every day.
4 votes
cfrench
responded
Thank you for posting. If you click on Shared for Viewing on the left hand side you’ll see a list of all the files you’ve shared. Is there something in that view that you aren’t ale to do or find difficult to do?
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Changes to Adobe Sign are terrible
Where is the Manage tab for Adobe Sign????? Adobe removed functionality. I am trying to close on a deal and cannot manage docs!!! This totally sucks.
4 votescfrench
responded
You should see a toggle in the upper right corner of the interface, next to the filter, that says “Adobe Sign Manage”. Toggling that on, will display agreements in the traditional layout. Let us know if you don’t see that toggle or if that isn’t providing what you need.
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Incorrect PDF display?
Why are the highlighting and comments I added on the iOS app not visible on the web page?
4 votes -
Can't add files from Google Drive
Trying to add files from Google Drive and get the following error: "Sign in with google temporarily disabled"
It was working before the update of Adobe Document Cloud.4 votes -
Adobe Sign
In regards to the Adobe Sign: I do not have time to stop working on my business to go through this new signed agreements screen. Why can I not easily change or delete my templates? I'm not trying to see everything in this big format. Put it back to the way it was. This is not very professional, and none of us are teenagers who need to see this ridiculous big spaced out **** on our system. Get it together, all of your customers pay you for EFFICIENCY. Best!
4 votes -
Reminders are missing!
WTF? Why does my echosign now redirect me to a "document cloud" and I cannot manage reminders anymore?
4 votes -
New Adobe is impossible to find documents
Where are the signed old documents to be managed?
4 votes -
CAN NO LONGER SEND FILES!!
I CANT SEND FILES ANYMORE!!!!!!!!!!!! DUMMIES
4 votes -
Terrible changes to Sign!!!!!!!!
Adboe Sign is different. No notice to me....!
My document library is gone. I've been on hold trying to reach customer service for ages!!!!!!!!!!!!!!!!!!!4 votes -
READY TO CANCEL - PLEASE CONTACT ME
Interested in how to cancel service due to new layout. Want billing to be pro-rated and want credit for remainder of time left on plan. Do not want to pay for this service anymore, the new layout has ruined it for me. I have been using this since 2012 when it was still EchoSign. You have lost a once-loyal customer over this terrible terrible layout change. I do not feel like you will listen to customers and offer an option to revert to the old style. You ask for suggestions but Adobe will never undo what they already did. You…
4 votes -
new lay out is confusing and hard to navigate
I no longer can see the clients I have sent contracts to. everything just gives the template name. Also I cant figure out how to finish prefilling a item I started. This is so confusing.
4 votes -
Restrict access to invited users
I met with a customer today who asked for an option when sharing a file for Viewing or Review to restrict access to only those users who are invited. They understood that that also requires each invited recipient to have a free Adobe ID and to sign in, but wanted to make sure that the document URL can not be shared with anyone who is not invited.
4 votes -
web coverter https://cloud.acrobat.com/convertpdf won't work
Work-around for not working pdf convert including INTERNAL links based on Excel "https://cloud.acrobat.com/convertpdf" won't work.
Error: "Unable to fetch base_uris from files Tier"4 votes -
Combine Files in Browser - Order of Documents is not Alphabetical
Using Adobe Acrobat DC and Adobe PDF Services online.
I'm combining files with the same name with a number on the end, to indicate the order to combine the files.
When I drop them into the desktop app, no problem - they order in the same way that they would when I sort the files by name (alphabetically) and they put the files in order 1,2,3,4 - duh!
Drop them into the Combine PDF tool in Adobe PDF services in my internet browser (chrome), and it goes like this 2,3,4,1. Sometimes it's completely out of order like 3,2,4,1.
Would be…
4 votes -
combine files
Cant combine my files and no explanation
3 votesHi,
Could you please send over a couple of files that can help reproduce this issue?
Thanks,
-ashu -
Fill and Sign
Why is it that in the last few days I am getting a notice when I try to fill and sign a PDF, that I upload, say the file is not supported. These Are same type's of PDF's that I have using and filling and signing for years.
3 votesHi,
If possible could you please share a sample PDF file with which this issue is happening?
Thanks,
-ashu -
3 votes
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Your Adobe Fill and Sign SUCKS
Boy does this online experience SUCK. I just want to edit the fields of a PDF, and I used to be able to do that on my desktop. Now you make me upload the document and go to something called Adobe fill and sign. I wait 5+ minutes while a circle spins and the message is Loading Adobe Sign...
Forget it! This is just STUPID. Goodbye.
3 votes -
Enable Folder Permissions not only File permissions
Dear Adobe Team,
it would be a great idea if a user can enable folder permissions via Document Cloud to a different user so they can fill up these folders with needed documents. This feature would be highly appreciated from our executive users. It would make there life a lot easier. If you have any questions please contact me i am happy to help.3 votes -
Where art thou templates?
This platform is terrible. Where are my templates? Why does the "create template" keep disappearing in the menu? I am so disappointed in this Adobe product.
3 votes
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