4553 results found

1. BUG WITH FREE TRIAL SIGNUP

   Um I just signed up for a 7 day free trial, yet I cannot convert Jpg to pdf without the popup window demanding I start a free trial. When I go through the motions again, with the free trial signup, I am met by the same error and popup window in a endless loop. PLEASE FIX THIS BUG.

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   0 comments  ·  Create PDF  ·  Delete…  ·  Admin →
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2. Signatures not in the correct place

   I placed boxes for signatures. The document is coming back with separate signature areas nowhere near where the boxes are placed. How can this happen?

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   Need Info  ·  3 comments  ·  Send for Signature  ·  Delete…  ·  Admin →
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3. horrible product... would select multiple categories if that were an option

   My product experience could be improved by having any of the programs I am needing to use work consistently. 75% of the time, nothing works... I get a blank screen when I use a product. This morning, I attempted to combine 12 single PDF files into one... BLANK SCREEN. Yesterday, I tried to convert a PDF file into a Word document... BLANK SCREEN.

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   Need Info  ·  1 comment  ·  Combine files  ·  Delete…  ·  Admin →
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4. Help to cancel free 7 day trial

   I tried to cancel my subscription on Plans page, but there is no plan. However the Adobe Acrobat Pro DC application shows : 2 days left in trial.

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   1 comment  ·  Subscription  ·  Delete…  ·  Admin →
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5. List Documents on E-Sign panel

   Why is there no Document List/List of Agreements on the E-Sign panel?
   That would maintain the topical assignment and pre-filter associated documents.

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   Under review  ·  2 comments  ·  Send for Signature  ·  Delete…  ·  Admin →
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6. Essay

   Who can help me write my essay?

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   7 comments  ·  Other  ·  Delete…  ·  Admin →
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   Need Info  ·  AdminSusan Flynn (Admin, Adobe) responded

   Hello, thank you for your feedback.

   Do you have any question about our products or services on Acrobat Web?

7. Cancel & Refund Subscription

   I am not sure why there is a subscription fee charged to my AMEX card. Kindly verify is this a legitimated transaction from Adobe as I do not recall any subscription I have undertaken with Adobe.

   Kindly advise and cancel my subscription if any.

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   0 comments  ·  Subscription  ·  Delete…  ·  Admin →
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   Need Info  ·  AdminShweta Sharda (Admin, Adobe) responded

   Hi Ravindran,

   
   

   Thanks for reaching out to us. We can see active subscription on the user via which you added the post in User forum. If you would like to discontinue the subscription purchased, please follow below steps -

   
   

   Check the services in your Adobe account here https://account.adobe.com/. Open the link and sign in with the same email address you used for the trial application.

   If you were using the trial service with a different email address, please use the steps suggested in the following help document to cancel the plan: https://helpx.adobe.com/manage-account/using/cancel-subscription.html.

   There are no charges for the free service. You get charged only when the trial period ends.

   For the charges that occurred from your credit card, please get in touch with our billing team to get this checked. You may connect with the team via the following page: https://helpx.adobe.com/contact.html or may reach out via phone using the contact number provided for your region on this page: https://helpx.adobe.com/contact/phone.html.

   For additional info, please refer to - https://helpx.adobe.com/manage-account/kb/billing-faq.html

   
   

   Thanks,

   Acrobat web team

   Hi Ravindran,

   
   

   Thanks for reaching out to us. We can see active subscription on the user via which you added the post in User forum. If you would like to discontinue the subscription purchased, please follow below steps -

   
   

   Check the services in your Adobe account here https://account.adobe.com/. Open the link and sign in with the same email address you used for the trial application.

   If you were using the trial service with a different email address, please use the steps suggested in the following help document to cancel the plan: https://helpx.adobe.com/manage-account/using/cancel-subscription.html.

   There are no charges for the free service. You get charged only when the trial period ends.

   For the charges that occurred from your credit card, please get in touch with our billing team to get this checked. You may connect with the team via the following page: https://helpx.adobe.com/contact.html or may reach out via phone using… more

8. Activity list not complete

   When viewing an Activity for a document that is Out for Signature, the activity list does not show the Reminders that have also been sent. The activity list is misleading and incomplete.

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   2 comments  ·  Send for Signature  ·  Delete…  ·  Admin →
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9. stop pop ups

   Please stop the auto pop ups, they keep locking the app and I cannot study for law school

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   0 comments  ·  Other  ·  Delete…  ·  Admin →
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   Need Info  ·  AdminShweta Sharda (Admin, Adobe) responded

   Hi Lalo,

   
   

   Thanks for reach out and apology for any inconvenience caused. Can you please share screenshot for pop-ups that you are seeing?

   
   

   Regards,

   Shweta

10. Too hard to cancel

    I need to cancel my plan immediately

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    0 comments  ·  Other  ·  Delete…  ·  Admin →
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11. Convert PDF to Excel

    Convert it to excel, the data is messy

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    0 comments  ·  Other  ·  Delete…  ·  Admin →
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    Gathering Feedback  ·  AdminJennifer Vu (Admin, Adobe) responded

    Thank you for reaching out. Have you tried the "Open in Excel" feature after converting your PDF to Excel file format for better viewing experience? 

    Please see attached screen captures.

    
    

     Regards, 

    Jennifer 

    Acrobat Web Team

12. can't find how to download Acrobat pro

    you make it IMPOSSIBLE to simply download Adobe Acrobat Pro. IMPOSSIBLE!!!! I have spent over 15 min searching this site and GOOGLING how to simply get a program I pay for onto my computer. It should be immediately accessible.

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    0 comments  ·  Organize Pages  ·  Delete…  ·  Admin →
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13. I am not happy. I am blocked from using the program by subscription pop up.

    Using the free version of Adobe software is frustrating due to the pop up to suscribe to the paid subscription not allowing me to use the program 😕.

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    0 comments  ·  Create PDF  ·  Delete…  ·  Admin →
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14. Very ANGRY about Adobe requiring my birthday

    Not happy about you wanting my birth date !!!!!!!!!!!!!!!!!!!!!!!!!!!

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    0 comments  ·  View/Edit MS Office files  ·  Delete…  ·  Admin →
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15. Adobe sent my document to the wrong recipient

    Hi, I sent a confidential document for signature to one person through the E-Signature option. I then received an email back from a different person with an almost identical email address - who had received the agreement from Adobe, although I had entered the intended recipient's email accurately. I do not understand how this happened, and it is is significant breach of privacy. Can you please contact me to explain?

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    Need Info  ·  1 comment  ·  Send for Signature  ·  Delete…  ·  Admin →
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16. Adobe Pro stops working and has to be reinstalled

    Why does Adobe Pro DC just stop working on my PC? It is very frustrating and wastes my precious time. This is not the first time this has happened. WHY?

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    0 comments  ·  Create PDF  ·  Delete…  ·  Admin →
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17. am trying to convert files from tif to pdf but your acrobat system is telling me to contact customer support,why?

    am trying your acrobat to creat tif files to pdf but its saying contact cutomer support?

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    0 comments  ·  Create PDF  ·  Delete…  ·  Admin →
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18. Unable to sign PDF. I have looked up how to but it doesn't work

    I am unable to sign certain PDFs. How can I fix it?

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    0 comments  ·  Fill & Sign  ·  Delete…  ·  Admin →
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    Need Info  ·  AdminWanda (Admin, Adobe) responded

    Hi Terri,

    Thanks for your feedback.  Could you please provide more details or a sample PDF so we can investigate? 

    Is it a PDF someone else sent to you to sign or are you trying to fill & sign your PDF? 

    Adobe Sign Team

19. How to Ship PST Email File in PDF?

    Searching for a tool to convert PST email files in PDF for a long period of time but was unable to find the right solution to solve my issue of PST email file migration in PDF file format. Even tested some manual processes to extract PST data in PDF but accomplishes not finding the solution useful. If you know any helpful information about PST file transformation into PDF then please let me know.

    There are various users out there who also faces matching problems while exporting PST email file in PDF. In this blog post, we are moving to explain ways to convert PST to PDF format. If you are examining for a quick solution then you ought to read is this blog post for batch converting PST data in PDF format.

    Visit at : https://www.osttopstapp.com/pst-to-pdf.html

    Searching for a tool to convert PST email files in PDF for a long period of time but was unable to find the right solution to solve my issue of PST email file migration in PDF file format. Even tested some manual processes to extract PST data in PDF but accomplishes not finding the solution useful. If you know any helpful information about PST file transformation into PDF then please let me know.

    There are various users out there who also faces matching problems while exporting PST email file in PDF. In this blog post, we are moving to explain… more

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    13 comments  ·  Combine files  ·  Delete…  ·  Admin →
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20. Signatures on forwarded documents really small

    Really really frustrating....Bizarrely when sent by others, my signature and initials are showing up in documents in really small image. It is not my signature which fills the signature so some bug in the formatting. Wish I could contact someone but seems that it is almost impossible to find a chat....

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    0 comments  ·  Fill & Sign  ·  Delete…  ·  Admin →
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    Need Info  ·  AdminRobert Kagramanov (Admin, Adobe) responded

    Hello Stephen,  Thanks for your feedback. Could you please provide some more details to help us understand the problem. For example, how the agreement was authored? 

    Thanks in advance,  

    Adobe Sign Team