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Acrobat Web

Help us improve Document Cloud on the Web by sharing your feedback. Follow the instructions below to submit a feature request or bug report.

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Please provide the following information. You can post a new idea or search for ideas already submitted.

For a new feature request:

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  2. Description of desired feature
  3. Why the feature is needed

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  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

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UserVoice is a third-party platform for product feedback. The Adobe Acrobat DC team regularly reviews ideas and incorporates them into product planning discussions. We can’t guarantee specific features or development timelines, but we read every suggestion and respond where we can. Please note that feedback is voluntary, and if you provide feedback, you give Adobe the right to use it without restrictions.

For all other questions and discussions, visit the Document Cloud PDF Services Community. 


Acrobat Web

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6352 results found

  1. can't find how to download Acrobat pro

    you make it IMPOSSIBLE to simply download Adobe Acrobat Pro. IMPOSSIBLE!!!! I have spent over 15 min searching this site and GOOGLING how to simply get a program I pay for onto my computer. It should be immediately accessible.

    4 votes

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    0 comments  ·  Organize Pages  ·  Admin →
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  2. Adobe Acrobat Pro server problems!

    I pay a monthly $14.99 to use Adobe Acrobat Pro subscription. I use the sign document feature daily with our Service Ticket agreements for my clients. However, the last few weeks I cannot get any work done in a timely manner. Adobe Acrobat Pro locks up while logging in, opening documents, sending templates to clients for signing, editing templates, etc., etc. It has become a minute by minute nightmare. I thought it might be my wifi or computer but no matter which computer I use, iPad, iPhone, wifi, etc. Adobe Acrobat Pro is problematic. I am ready to through it…

    4 votes

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    1 comment  ·  Send for Signature  ·  Admin →
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  3. Adobe Acrobat Crashers with Fill & Sign, Online only Uses Black Color Only

    Give option for different colors on Fill & Sign on Adobe Acrobat Online, all documents only showing in black and white

    4 votes

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    0 comments  ·  Fill & Sign  ·  Admin →
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    Need Info  ·  AdminWanda (Admin, Adobe) responded

    Hi Julie,

    Are you requesting different colors for data you're filling in the form fields? When you said "all documents only showing in black and white" do you mean the entire document is in black and white or just the form fields? Documents with different text colors should be rendered with the colors on Fill & Sign. Please provide a screenshot (and a test document if possible), if documents with text in colors are not displayed correctly.

    Thanks,

    Adobe Sign Team

  4. Comments disappeared from shared PDF

    I made comments before sharing this document and now the comments have disappeared. I can still see the highlights in the page thumbnails on the left, but they're not showing up on the actual pages.

    4 votes

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    0 comments  ·  Share files  ·  Admin →
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  5. I'm paying for literally nothing usable

    I hate your online portal. I have an Adobe Acrobat Pro subscription and I can't do anything I want to do. I need to Prepare a form, there's no option to do this. I need to be able to enter text into a PDF, then download for someone to sign and I can't do that. I tried to set up a Template, that allows me to pre-fill some fields and when I try to use it, it also wants me to sign as Participant 1. I just want to use the Adobe Acrobat desktop software and I can't do that…

    4 votes

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    0 comments  ·  Fill & Sign  ·  Admin →
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    Need Info  ·  AdminWanda (Admin, Adobe) responded

    Hi Jennifer, 

    Thanks for your feedback. Fill & Sign has a toolbar where you and drog and drop text fields. There are also PDF tools available for editing PDF. You will find them in Edit flyout or the tools page. Have you tried it? 

    As for Template, it shouldn't require you to sign if it doesn't have a signature field assigned to you (Sender). You can change the recipient (assignee) of any field by right clicking on the field and select Edit. 

    Also when you send it out for signature, make sure you do NOT add your self as a Recipient since all recipients will be required to sign. If you have any non-signature fields assigned to Sender in the document, you will be asked to prefill before it's sent out.

    Adobe Sign Team

  6. still charged me even I had unsubstantiated Acrobat 1 yr ago

    I had unsubstantiated Acrobat since 1 year ago, but it still charged fee every month till Mar even though I had feedback via chat few times
    . please help to check. i would like to request for refund

    4 votes

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    0 comments  ·  Other  ·  Admin →
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  7. unable to connect to auth.services.adobe.com for request signatures page

    I'm unable to pull up a doc within the Request Signatures section - it's saying "auth.services.adobe.com refused to connect" currently. Please help. Thanks.

    4 votes

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    Resolved  ·  2 comments  ·  Send for Signature  ·  Admin →
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  8. je veux annuler avant la fin de l'essai gratuit

    pas capable d'installer le produit et lorsque je veux de l'aide, le service n'est pas offert en français. Je veux annuler mon essai gratuit de 7 jours mais je ne trouve pas l'endroit.

    4 votes

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    0 comments  ·  Commenting  ·  Admin →
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  9. Advanced Commenting tools in Document cloud

    Please add advanced commenting tools such as the text box, callout, rev cloud, etc. They are very important for engineering drawing reviews.

    4 votes

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    0 comments  ·  Commenting  ·  Admin →
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  10. Error message when trying to protect a pdf

    Hi, I keep getting an error message whenever I try to password protect a pdf

    4 votes

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    0 comments  ·  Share files  ·  Admin →
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  11. Document Template Won't Load

    My document template won't load. I tried to open a few times and it keeps on loading. I already tried log out and login and even restarting my computer.

    Please help

    4 votes

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    0 comments  ·  Send for Signature  ·  Admin →
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  12. Copy a document

    Is there be a copy document option? i want to copy the document and repurpose it.

    4 votes

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    0 comments  ·  Create PDF  ·  Admin →
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  13. Adobe Sign app not working at all

    Adobe Sign app doesn’t show any docs out for signature and when go to Sign section it’s still got link for Get App even though I am in the Adobe sign app!

    4 votes

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    Need Info  ·  1 comment  ·  Send for Signature  ·  Admin →
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  14. Keyboard shortcut for "add text comment"

    Please add a keyboard shortcut for the "add text comment" tool. I use this all the time and even with it in my quick tools it is cumbersome and slow to have to constantly mouse around.

    4 votes

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    1 comment  ·  Other  ·  Admin →
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  15. Cannot save PDF files when editing

    I am not able to save PDF files after editing them using this service. Gives me an error number of 105. Says the file cannot be read when saving. Really need this solved since I am working from home.

    4 votes

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    0 comments  ·  Edit PDFs  ·  Admin →
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  16. Pls add dark mode

    Please add dark mode

    4 votes

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    0 comments  ·  View PDF files  ·  Admin →
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  17. my account charges

    I did not realize until now that 16.45 per MONTH has been automatically deducted from my account. There is NO way this amount is justified for the occasional PDF conversions during home use. If there are NO other cost options for these services PLEASE discontinue my account.

    4 votes

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    0 comments  ·  Commenting  ·  Admin →
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  18. Unable to Assign and request signatures

    I am unable to Request signatures from our Corporate account. I can add email addresses but it will not allow me to proceed to the next screen to indicate where signatures are to sit.

    4 votes

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    Need Info  ·  0 comments  ·  Send for Signature  ·  Admin →
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  19. attach file vs sharing

    why can't I share the file as an attachment instead of sharing it?

    thanks,
    demia allen
    demia.allen@bmc.org

    4 votes

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    0 comments  ·  Share files  ·  Admin →
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  20. Convert from PDF to Word

    Contact Centre is very frustrating. I cannot find any answer to my questions. I just aid for a year subscription and it still does not convert my PDF document into Word. It would have been faster to retype

    4 votes

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    0 comments  ·  Export PDF  ·  Admin →
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