5300 results found

1. space letters removed when copying

   When I copy a piece of text from the PDF using the PDF viewer Chrome plugin, all the space letters are removed.

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   Need Info  ·  AdminHarshpreet Kaur (Admin, Adobe) responded

   Hi Troy Trien Tran,

   Thank you for your valuable feedback. Is this issue only happening for one single document or also reproducible to other documents? If possible, could you please share the document to look into the issue further?

   Regards,

   Acrobat Web Team

2. Unable to find a fix to signature issues

   I can't find an explanation on why some of my signed AdobeSign documents are returned with "null" in front of the client name. Please advise with a fix.

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   0 comments  ·  Send for Signature  ·  Delete…  ·  Admin →
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   Need Info  ·  AdminHector Luna (Admin, Adobe) responded

   Hello Annette, 

   We're sorry to hear that you're having issues, could you provide us the steps that you used to reproduce this issues and document used? or any other information that could be relevant to solve this problem (ex. browser, version, etc.).

   
   

   Best regards, Sign in Acrobat Web team

3. ou et mon compte PDF gratuit

   pourquoi je n"est pas droit PDF gratuit adobe accrobat ?

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4. Signs Mobile is Broken

   Your adobe signs app is broken. Takes you to the online adobe. Can’t send out agreements from mobile anymore. Please fix asap

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   0 comments  ·  Fill & Sign  ·  Delete…  ·  Admin →
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   Need Info  ·  AdminMariana Guzmán (Admin, Adobe) responded

   Hello Paige,

   We are sorry you are having trouble with this feature, could you provide more information, such as steps or any error that you see will help us.

   Thanks,

   Sign in Acrobat Web Team

5. Digital Signature with Image Needs Improvement

   Please do the following things to improve using digital signatures with an image file. 1.) Give the signer control over the font size. By the time I have the image the right size I end up with about an 18 point font. It looks stupid! 2.) Give the signer control over the text location. Engineering seals, for instance, usually place the signature and date beneath the seal, not to the right side of it. 3.) Allow digital signatures to be of a preset size if that is what the user wants to do. Dragging a box on a page is so imprecise! If I want a 1.5" or 1.625" seal on the page, then I should be able to create that design and place it onto documents with one click after it has been created. I know these things are possible because I have used four different third party vendors that created software that can do these things. Unfortunately, they keep going out of business, which leaves me with your software that needs improvement in this area. I know these things take time, but I would be very happy if you implemented the three items above, and I suspect a lot of other engineers would be as well.

   Please do the following things to improve using digital signatures with an image file. 1.) Give the signer control over the font size. By the time I have the image the right size I end up with about an 18 point font. It looks stupid! 2.) Give the signer control over the text location. Engineering seals, for instance, usually place the signature and date beneath the seal, not to the right side of it. 3.) Allow digital signatures to be of a preset size if that is what the user wants to do. Dragging a box on a page is… more

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6. COMPLAINT

   I was happily sending my PDFs from smartphone camera scanner to my desktop PC until Adobe muscled in to ***** it up and make it difficult. I managed to figure out how to work with it, but with all your advertising junk I cannot easily find my PDF files that were sent. I don't intend to pay for anything; I'm not going to purchase anything. If you don't make it easier for me to use the app that Adobe muscled into my system, then I think I'll go looking for something else. I don't mind using free Adobe app but I'm sick and tired of your ads and I'm sick an tired of having to always hunt around on my desktop to find out where my files are located so that I can delete those that are no longer needed.

   I was happily sending my PDFs from smartphone camera scanner to my desktop PC until Adobe muscled in to ***** it up and make it difficult. I managed to figure out how to work with it, but with all your advertising junk I cannot easily find my PDF files that were sent. I don't intend to pay for anything; I'm not going to purchase anything. If you don't make it easier for me to use the app that Adobe muscled into my system, then I think I'll go looking for something else. I don't mind using free Adobe app but… more

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7. not available

   this is not letting me use e-signature any longer?

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   Need Info  ·  AdminMariana Guzmán (Admin, Adobe) responded

   Hello Greg,

   We are sorry that you are having trouble with this feature. Could you provide more information? For example:

   • Steps where you encounter the issues in Acrobat Web page
   • The file that you are trying to use
   • Any error that might pop up on screen

   Or any other information that you might deem important will really help us to resolve this issue.

   Thanks,

   Sign in Acrobat Web Team

8. APTALCA SATIŞ STRATEJİSİ

   APTAL GİBİ ÜCRETSİZ YAZIP SONRA PARA ÖDEMEMİ BEKLİYORSUNUZ. GERİZEKALICA BİR SATIŞ STRATEJİSİ OLMAKLA BERABER SİZDEN NEFRET ETMEMİ SAĞLADINIZ. ASLA AMA ASLA BU ŞİRKETE PARA VERMEYECEĞİM

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9. I DONT KNOW WITH WHO I SGARED THE FILES

   WITH WHOM I SHARED DOCUMENTS?

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   Need Info  ·  AdminAmit (Engineering Manager, Adobe) responded

   Hi Zhanna,

   To check with whom you have shared the document with. Please click the share button on the top bar.

   Once you click the share button, the share sheet will open and have the details of the people you have shared the document with.

   Let me know if you need any other help.

   Regards,

   Amit Gupta

10. Download multiple files at once

    Let users select and download multiple files at the same time. Why are you forcing users to download their own files to their own computers one at a freaking time?!?! You must hate your users.

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11. Double sign-in

    If I am downloading an app from my account, why do I have to re-sign in to my account?

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12. Crítica constructiva

    Este es un gran servicio, lástima que no hay manera de convertir un archivo PDF a PDF/X.

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13. Low quality disappointing support and case management

    Some pretty basic stuff please.
    Case email notifications need to include link to the actual case.
    Case email notifications need instructions for finding a case.
    Finding a case on the support platform needs to be well... possible. How on earth do I find it?
    Agent follow up needs to be a whole lot faster. I spent 21 minutes on a chat just to find my case and eventually I had to get on with my life. I still can't get to my case which will apparently close automatically in 1 day despite my having already responded.
    ADB-31478951-C0R5
    By all the gods Adobe, please do better.

    Some pretty basic stuff please.
    Case email notifications need to include link to the actual case.
    Case email notifications need instructions for finding a case.
    Finding a case on the support platform needs to be well... possible. How on earth do I find it?
    Agent follow up needs to be a whole lot faster. I spent 21 minutes on a chat just to find my case and eventually I had to get on with my life. I still can't get to my case which will apparently close automatically in 1 day despite my having already responded.
    ADB-31478951-C0R5
    By all the… more

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14. It's not free

    It's not free

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    0 comments  ·  Combine files  ·  Edit…  ·  Delete…  ·  Admin →
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15. share instructions

    How do I share my account, your ******* instructions are not current.

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16. poor pdf to excel conversion

    Vert poor conversion engine

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17. problem with subscription

    I bought a subscription to your program in the Apple Store, but it doesn’t work in the browser or on a Mac. what's the problem?

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18. Je ne veux pas aller sur le web pour modifier mes pdf

    J'aimerais profiter de tous les outils disponibles sur la version web mais sur ma version téléchargé. Pourquoi je ne peux pas réorganiser des pages ou bien supprimer / extraire des pages sur la version téléchargé?? Je trouve cela bien embêtant.

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    0 comments  ·  Organize Pages  ·  Delete…  ·  Admin →
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19. missing

    im missing literally all my other pages

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    0 comments  ·  Documents/Upload  ·  Edit…  ·  Delete…  ·  Admin →
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20. Please give my concerns in this complaint letter your immediate attention.

    Subject: Inquiry Regarding Misrepresentation of Adobe Acrobat Chrome Extension Pricing

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