6053 results found

1. Complaint

   Do not describe PDF to Word converter as "Free" when you in actuality require a subscription. This is why adobe is trash.

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2. cancellation ability is hidden from consumers. This is sneaky and unethical.

   There is nowhere to cancel my monthly plan. That's why more people don't subscribe. There needs to be a place where one can cancel their plan.

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3. E sig feature doesnt work on my work subscription

   why does adobe online freeze when i try to use the send e sig feature?

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   0 comments  ·  Send for Signature  ·  Delete…  ·  Admin →
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   Need Info  ·  AdminJose Carlos Lozano (Admin, Adobe) responded

   Hello Jan,

   We are sorry you are experiencing trouble with the new feature. Would you be so kind to send us the document you are having issues with? And if possible, please tell us the steps you took before the frozen screen.

   If you have any further questions or concerns, please do not hesitate to contact us.

   Thanks,

   Sign in Acrobat Web Team

4. Customer service chat is horrible

   I have contact adobe support multiple times today and after I finally get to chat with someone I ask my question and they leave the chat. This is unacceptable as this has happened 3x today.. If I were to do this with the company I work for I would be reprimanded

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5. ürün düzgün çalışmıyor

   ürün düzgün çalışmıyor ancak internet kaynaklı değil kontrol ettim

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   Need Info  ·  AdminJose Carlos Lozano (Admin, Adobe) responded

   Hello DNS İNVESTMENT,

   We are sorry you are experiencing trouble with our product. Would you be so kind to please tell us what is the specific issue you are facing? That'd be really helpful.

   If you have any further questions or concerns, please do not hesitate to contact us.

   Thanks!

   Sign in Acrobat Web Team

6. so annoying and it keeps saying I dont have an account

   I'm finding Adobe really difficult
   I can apply for a convert from pdf into docs but after its has been completed its imposssible to fdownload into a file to work on.

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7. Editing PDFs on device is needed, not just viewing, for Chrome OS

   On Chrome OS, we need to just be able to edit the individual file. Some of us like to use our Files app to open our things in Google Drive, meaning the only way we can edit files via Acrobat is to replace the file, and that is not ideal. Just give us the ability to edit them on-device. It's possible, you just need to enable the proper protocols. Then, we'd be able to open our files without directly signing into Google Drive. On Mobile, this isn't a problem, since on my phone I can edit Drive files if I open it from Google Drive, and the changes sync. Make it happen, so I can do the same, and also edit files on the device so I don't need to download and replace the file, please.

   On Chrome OS, we need to just be able to edit the individual file. Some of us like to use our Files app to open our things in Google Drive, meaning the only way we can edit files via Acrobat is to replace the file, and that is not ideal. Just give us the ability to edit them on-device. It's possible, you just need to enable the proper protocols. Then, we'd be able to open our files without directly signing into Google Drive. On Mobile, this isn't a problem, since on my phone I can edit Drive files if I… more

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   Under review  ·  1 comment  ·  Edit PDFs  ·  Delete…  ·  Admin →
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8. Tallennus ei toimi

   Miksi Adoben dokumentin tallennus ei onnistu? Kun dokumentin avaa, tallenusta osoittava symboli ei reagoi.
   hannu.salmi@benetech.fi

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9. Search function not taking me to the document

   When using the search field to find a document, the result won't take me to the document. it says, "Yes, it's here somewhere" but won't allow me to select it and take me to it. Must be a bug! Please fix because we have hundreds of documents to search for!

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10. Doesnt load

    Good day please help .
    i have been trying to convert a pdf to word .
    The application says downloading the whole time and doesnt completethe down load.
    What should i do?

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    0 comments  ·  Documents/Upload  ·  Edit…  ·  Delete…  ·  Admin →
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11. WORST Customer service

    had the WORST, SLOWEST time with chatbot. TERRIBLE tool. TERRIBLE customer service. Where is the phone number? Buried so deep it doesn't even exist? Very unhappy customer.

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12. compress

    i tried to compress file but it is keep saying already compress .:(

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    Need Info  ·  1 comment  ·  Create PDF  ·  Delete…  ·  Admin →
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13. Lori Cobb

    Let me save my files to my server. I've always saved them to the server but now I can't. This won't work for me. It sucks, to put it plainly.

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14. Zahlungsbestätigung

    Ich habe am 3.3.24 per PayPal Abbuchung bezahlt. Wieso bekomme ich Zahlungsaufforderungen?

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15. Pro won't download

    I bought Adobe Acrobat Pro and it will not download from the link in the confirmation email. I get a error message.

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16. Combining pdfs is not working

    can not combine filed?

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    Need Info  ·  1 comment  ·  Combine files  ·  Delete…  ·  Admin →
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17. Unintuitive and Unresponsive AI Assistant

    Hi, I was compiling a document on the Adobe webapp and wanted to encrypt it. But I could not find a button to do so from the editing screen (I know we can go back to home then to edit and encrypt from there). But I thought it'd be more convenient to be able to do so from the editing screen too. So I asked the 'AI Assistant' how to encrypt the document. The loading circle spun for >12 minutes without any output. It's not very intelligent. Or intuitive. If it had a connection problem or didn't understand the question it could just ask the user to rephrase instead of 'ignoring' the request. Please make it more intuitive.

    Hi, I was compiling a document on the Adobe webapp and wanted to encrypt it. But I could not find a button to do so from the editing screen (I know we can go back to home then to edit and encrypt from there). But I thought it'd be more convenient to be able to do so from the editing screen too. So I asked the 'AI Assistant' how to encrypt the document. The loading circle spun for >12 minutes without any output. It's not very intelligent. Or intuitive. If it had a connection problem or didn't understand the question… more

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    0 comments  ·  Upload and Organize files  ·  Edit…  ·  Delete…  ·  Admin →
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18. Price sensitivity

    High confidence that I will not subscribe to Adobe AI in addition to the pro account. I use OpenAI and will continue to use that. Therefore, I will look for another PDF reader and use that.

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19. Reduce price, permanently

    Cancellation fees combined with an overpriced subscription...Adobe needs to lower their prices if they want more users. Think about it: Raising prices will only mean less people can buy it. You can't make the price of bread a million dollars and expect the poor to buy it. No. Make the prices low, PERMANENTLY, and you'll get more users. That will offset the cancellation fee, and will overall ensure a smooth ride with Adobe, so we can focus on what matters most, instead of worrying about how to pay this $30 a month subscription. If I'm paying $30 a month for the all apps plan, and everybody still calls it overpriced, you need to lower it to keep everybody happy. Adobe has been under fire for overpriced subscriptions even for students. This simply can't be ignored anymore Adobe, so fix your prices, and give us what we rightfully deserve!!!!

    Cancellation fees combined with an overpriced subscription...Adobe needs to lower their prices if they want more users. Think about it: Raising prices will only mean less people can buy it. You can't make the price of bread a million dollars and expect the poor to buy it. No. Make the prices low, PERMANENTLY, and you'll get more users. That will offset the cancellation fee, and will overall ensure a smooth ride with Adobe, so we can focus on what matters most, instead of worrying about how to pay this $30 a month subscription. If I'm paying $30 a month for… more

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    0 comments  ·  Subscription  ·  Edit…  ·  Delete…  ·  Admin →
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20. Too complicated to navigate

    I find doing simple things, like uploading my tax documents, and then emailing them to my accountant, too difficult to navigate.

    I don't use Adobe frequently so it takes me a long time to figure out a simple thing like sending documents

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    0 comments  ·  Share files  ·  Delete…  ·  Admin →
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    Resolved  ·  AdminAyushi (Admin, Adobe) responded

    Hi Robert Lunder,

    
    

    To share a file, please follow: https://helpx.adobe.com/in/acrobat/using/sharing-pdfs.html

    
    

    Thanks,

    Ayushi