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Acrobat Web

Help us improve Document Cloud on the Web by sharing your feedback. Follow the instructions below to submit a feature request or bug report.

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For a new feature request:

  1. Brief title
  2. Description of desired feature
  3. Why the feature is needed

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  1. Brief title
  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

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Acrobat Web

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Feedback for Document Cloud Web

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5448 results found

  1. would switch to another application if available as Acrobat Pro has become inefficient

    I use the Acrobat Pro application infrequently for mission critical purposes. Used to simply launch the application and run it on my local machine. Now I spend 15 minutes each time trying to remember how to launch something in the cloud. Inefficient. Do not like to store my data in the cloud on some other company's file server so I spend more time moving the file from cloud storage to local storage and deleting the file from cloud storage. not impressed or happy in any manner.

    1 vote
    0 comments  ·  Other  ·  Admin →
    How important is this to you?

  2. wiederholt frustran

    "Bookmark not defined" wiederholt nach Konvertierung verschiedener Dateien.

    1 vote
    0 comments  ·  Create PDF  ·  Admin →
    How important is this to you?

  3. convert to pdf not working

    Maybe it's the weekend rush or something, but converting my files to pdf, haven't been working. I have already checked if it was on my end and unfortunately or fortunately, it wasn't.

    1 vote
    1 comment  ·  Create PDF  ·  Admin →
    How important is this to you?

  4. Send As email addresses for Adobe Sign

    We need the ability to change the “reply to” or “send as” parameters for outgoing Adobe Sign agreements. Like many modern businesses, we have many separate shared mailboxes for each client or project. Users access those shared mailboxes to send and receive all communications. When sending agreements with Adobe Sign, customers receive our user email instead of the project email. As a result, customers will email the person who sent the agreement instead of the shared mailbox where communications should be sent. Ideally, this could be done on setup by requiring that “send as” is enabled only if a parameter…

    1 vote
    0 comments  ·  Send for Signature  ·  Admin →
    How important is this to you?

  5. Store agreements in folders or add a category column

    We desperately need the ability to sort agreements into folders otherwise categorize agreement so that we can sort/filer by client, project, or other groupings. The current design with ZERO sorting strongly encourages us and other consumers to purchase DocuSign instead. In fact, MOST of my team has refused to switch to Adobe sign because DocuSign can organize agreements and Adobe Sign cannot. There is no good reason for them to switch.

    1 vote
    0 comments  ·  Send for Signature  ·  Admin →
    How important is this to you?

  6. Utterly User Unfriendly

    I will be dropping Adobe Pro as soon as I finish the class I'm taking at UCLA. Your product is entirely user unfriendly. I am trying to do very simple edits on a script. Like strike text and add comments. EVERY SINGLE TIME I had to go up to the search function and type in STRIKE TEXT and ADD COMMENT. These very basic tools needed to edit were not readily available. I spent about 45 minutes just trying to figure it out and decided it wasn't worth the effort so I kept having to type in the search menu. WHY?…

    1 vote
    0 comments  ·  Commenting  ·  Admin →
    How important is this to you?
    Need Info  ·  AdminAmit (Engineering Manager, Adobe) responded

    Dear Marilynn Loveless,

    Thank you for your feedback. We apologize for any inconvenience you may have experienced while using Acrobat Web.

    On Acrobat Web, you can highlight, underline, or strikethrough text by using the Quick Tools options. In the top right corner, you can select the highlight, underline, or strikethrough tool and then choose any text to apply the desired formatting.

    Additionally, whenever you select any text within the document, a context menu will appear. This context menu will provide an option to highlight, underline, or strikethrough the selected text.

    I have included a video with this message to assist you in understanding the workflow better.

    Please don't hesitate to reach out if you have any further questions.

    Regards,

    Amit.

  7. a.stona.a105@gmail.com

    LIEN

    1 vote
    0 comments  ·  Export PDF  ·  Admin →
    How important is this to you?

  8. error in subscriptions

    I had some issues but they were efficiently fixed up first by Bot, but then by chat specialist. thank you Adobe for your help

    1 vote
    0 comments  ·  Subscription  ·  Admin →
    How important is this to you?

  9. pdf sıkıştırma dosya boyutu tahmini sorunu

    pdf sıkıştırmada tahmini pdf boyutu ve sıkıştırılan pdf boyutu uyuşmuyor arasında çok fazla fark çıkıyor, 26mb tahmin edilen dosya sıkıştırma sonrası 55 mb oldu

    1 vote
    0 comments  ·  Other  ·  Admin →
    How important is this to you?

  10. subscribe

    I have canceled my account but It charged my account $20. I need a refund could you please assist me with this?

    It said that Access to your plan will end immediately. and I cancelled it. I dont know what is the problem

    1 vote
    0 comments  ·  Subscription  ·  Admin →
    How important is this to you?

  11. Font changing back

    when ever i try typing it sets the font to Adobe Pi Std even though i change it to the font i wont. it switches back for some reason. and is really really annoying

    1 vote
    Need Info  ·  1 comment  ·  Edit PDFs  ·  Admin →
    How important is this to you?

  12. Very difficult.

    Its way to hard to log in with texts and numbers and other verifications. Took me 15 minutes. Only to find Im on trial. Im not on trial I pay my fees and this happens every time. Its the worst software I have used.
    Then I cant fill out my document on time.

    1 vote
    0 comments  ·  Fill & Sign  ·  Admin →
    How important is this to you?
    Under review  ·  AdminHector Luna (Admin, Adobe) responded

    Hi Terry Rogers,

    We're sorry you're having this issue, we will take this under review.

    Can you help us providing more information that you found relevant? How long have you had this problem?

    Best regards,

    Sign in Acrobat Web Team

  13. cannnot send for signature

    エンタープライズアカウント？で「電子サインを依頼」をしても、永遠にアップロードが終わらず進めない。アプリでは、「電子サインを依頼」をクリックしても、反応がない

    1 vote
    0 comments  ·  Send for Signature  ·  Admin →
    How important is this to you?
    Need Info  ·  AdminMariana Guzmán (Admin, Adobe) responded

    Hello,

    We looked into your account and this issue might be related to your account not being verify, could you please look for the verification email and verify it? Please let us know when you do it.

    Thanks,

    Sign in Acrobat Web Team

  14. ファイル削除ができない

    「一部のファイルの削除に失敗しました」と表記され、ファイルが削除できません。

    1 vote
    0 comments  ·  Upload and Organize files  ·  Admin →
    How important is this to you?

  15. Inspection

    Januarymommy17@icloud.com

    1 vote
    0 comments  ·  Combine files  ·  Admin →
    How important is this to you?

  16. mauvais

    En arretant de changer la configuration - depuis quelques temps j ai beaucoup de difficulté car il semble que tout a changer et tres difficile d avoir des instructions convenable- tres facher et decue

    1 vote
    0 comments  ·  Fill & Sign  ·  Admin →
    How important is this to you?
    Need Info  ·  AdminHector Luna (Admin, Adobe) responded

    Hi Gregoire Allard,

    We are sorry that you are having trouble with this feature. Could you provide more information? For example:

    • How long have you been facing this issue?
    • Did information pop up on screen?

    Or any other information that you might deem important will really help us to resolve this issue.

    Thanks,

    Sign in Acrobat Web Team

  17. Program is not working

    The program is not working... spinner turns infinitely. Only option seems to be restart PC over and over again. This is totally unacceptable

    1 vote
    0 comments  ·  View PDF files  ·  Admin →
    How important is this to you?
    Need Info  ·  AdminHarshpreet Kaur (Admin, Adobe) responded

    Hi Dorothée Six, 

    Thanks for taking out time to provide the valuable feedback and Sorry for the inconvenience caused. Could you please help to elaborate more on the issue to help us understand the concern? Is this related with opening a document or while using some feature of the application?

    Regards,

    Acrobat Web Team

  18. Highlighting text impossible

    highlighting

    1 vote
    0 comments  ·  Commenting  ·  Admin →
    How important is this to you?
    Need Info  ·  AdminAmit (Engineering Manager, Adobe) responded

    Hi Shauna Bury,

    Thank you for your feedback. We apologize for any inconvenience you may have experienced while using Acrobat Web. Please describe the specific issue you are encountering when using the Highlight tool.

    Are you using the Highlight tool from the Quick Tools in the top left corner or the Context Menu that appears after selecting the text?

    Your input will greatly assist us in promptly resolving the problem you're facing. It would be greatly appreciated if you could also share a screenshot.

    Regards,

    Amit.

  19. Complaint

    I applied for a premium adobe Acrobat which I now have to pay for as every time I try to cancel it says I dont have an account. Why are you taking money from me if I dont have an account. I know have to report this as fraud

    1 vote
    0 comments  ·  Subscription  ·  Admin →
    How important is this to you?

  20. A "JACKED UP" version of once what was good

    Put it back to the way it was 6 months to a year ago. It's less user friendly & SLOW

    1 vote
    0 comments  ·  Send for Signature  ·  Admin →
    How important is this to you?
    Need Info  ·  AdminHector Luna (Admin, Adobe) responded

    Hi Rich Lewis,


    We're sorry to hear that you're having issues, could you provide us the steps that you used to reproduce this issues and document used? or any other information that could be relevant to solve this problem (ex. browser, version, etc.).


    Best regards, Sign in Acrobat Web team

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