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Acrobat Web

Help us improve Document Cloud on the Web by sharing your feedback. Follow the instructions below to submit a feature request or bug report.

Need support? Please visit Learn and Support to get started, find quick answers, engage with our vibrant community, and connect with Adobe staff.

Please provide the following information. You can post a new idea or search for ideas already submitted.

For a new feature request:

  1. Brief title
  2. Description of desired feature
  3. Why the feature is needed

For a new bug:

  1. Brief title
  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

The UserVoice feedback pages are for feature requests and bug reports only. If your submission is not a product feature, suggestion or product question, it may be removed. Only upload content that you have permission to use and refrain from posting personal information (home address, phone number, email address, serial number, or credit card information). Spam, content that promotes illegal activity, vulgar or abusive language, or fraudulent or phishing links are not allowed on this platform.

UserVoice is a third-party platform for product feedback. The Adobe Acrobat DC team regularly reviews ideas and incorporates them into product planning discussions. We can’t guarantee specific features or development timelines, but we read every suggestion and respond where we can. Please note that feedback is voluntary, and if you provide feedback, you give Adobe the right to use it without restrictions.

For all other questions and discussions, visit the Document Cloud PDF Services Community. 


Acrobat Web

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Feedback for Document Cloud Web

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6352 results found

  1. Signatures not in the correct place

    I placed boxes for signatures. The document is coming back with separate signature areas nowhere near where the boxes are placed. How can this happen?

    3 votes

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    Need Info  ·  3 comments  ·  Send for Signature  ·  Admin →
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  2. horrible product... would select multiple categories if that were an option

    My product experience could be improved by having any of the programs I am needing to use work consistently. 75% of the time, nothing works... I get a blank screen when I use a product. This morning, I attempted to combine 12 single PDF files into one... BLANK SCREEN. Yesterday, I tried to convert a PDF file into a Word document... BLANK SCREEN.

    3 votes

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    Need Info  ·  1 comment  ·  Combine files  ·  Admin →
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  3. List Documents on E-Sign panel

    Why is there no Document List/List of Agreements on the E-Sign panel?
    That would maintain the topical assignment and pre-filter associated documents.

    3 votes

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    Under review  ·  2 comments  ·  Send for Signature  ·  Admin →
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  4. Essay

    Who can help me write my essay?

    3 votes

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    8 comments  ·  Other  ·  Admin →
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  5. Cancel & Refund Subscription

    I am not sure why there is a subscription fee charged to my AMEX card. Kindly verify is this a legitimated transaction from Adobe as I do not recall any subscription I have undertaken with Adobe.

    Kindly advise and cancel my subscription if any.

    3 votes

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    0 comments  ·  Subscription  ·  Admin →
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    Need Info  ·  AdminShweta Sharda (Admin, Adobe) responded

    Hi Ravindran,

    Thanks for reaching out to us. We can see active subscription on the user via which you added the post in User forum. If you would like to discontinue the subscription purchased, please follow below steps -

    Check the services in your Adobe account here https://account.adobe.com/. Open the link and sign in with the same email address you used for the trial application.

    If you were using the trial service with a different email address, please use the steps suggested in the following help document to cancel the plan: https://helpx.adobe.com/manage-account/using/cancel-subscription.html.

    There are no charges for the free service. You get charged only when the trial period ends.

    For the charges that occurred from your credit card, please get in touch with our billing team to get this checked. You may connect with the team via the following page: https://helpx.adobe.com/contact.html or may reach out via phone using…

  6. Activity list not complete

    When viewing an Activity for a document that is Out for Signature, the activity list does not show the Reminders that have also been sent. The activity list is misleading and incomplete.

    3 votes

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    2 comments  ·  Send for Signature  ·  Admin →
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  7. stop pop ups

    Please stop the auto pop ups, they keep locking the app and I cannot study for law school

    3 votes

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    0 comments  ·  Other  ·  Admin →
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    Need Info  ·  AdminShweta Sharda (Admin, Adobe) responded

    Hi Lalo,

    Thanks for reach out and apology for any inconvenience caused. Can you please share screenshot for pop-ups that you are seeing?

    Regards,

    Shweta

  8. PDF to Image quality terrible

    PDF to image export quality is horrendous, even on Max. This is the case on the cloud or within Acrobat DC itself on Windows 10.
    Using an online tool like smallpdf has extremely better export quality for images, and thats free! Please fix this.

    3 votes

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    0 comments  ·  Export PDF  ·  Admin →
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    Need Info  ·  AdminShweta Sharda (Admin, Adobe) responded

    Hi,

    Thanks for reaching out and apology for inconvenience caused. In order to look into this further, can you send the file and settings that you using while converting to jpg?

    Regards,

    Shweta

  9. PRINT OPTION SINGLE CLICK

    Place the PRINT option immediately available for a single click rather than having to select the 3 dots then select Print. 99% of the time all we want to do is print something so your goal should be to eliminate clicks to the absolute minimum for your customers. If I use something a lot as a percentage of times, it should be immediately visible and selectable with one click. Thanks.

    3 votes

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    1 comment  ·  Create PDF  ·  Admin →
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  10. Excellent support system thanks for sharing

    Thanks for sharing your services

    3 votes

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    0 comments  ·  Share files  ·  Admin →
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  11. I am not happy. I am blocked from using the program by subscription pop up.

    Using the free version of Adobe software is frustrating due to the pop up to suscribe to the paid subscription not allowing me to use the program 😕.

    3 votes

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    0 comments  ·  Create PDF  ·  Admin →
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  12. Michaelholy901@gmail.com

    Google cloud permission to watch over

    3 votes

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    0 comments  ·  Share files  ·  Admin →
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  13. How to backup Yahoo emails with all its attachments?

    Aryson Yahoo Backup Tool is one of the best available software for the Windows platform to backup Yahoo mail data. It lets the users save Yahoo emails into PST, MBOX, MSG, PDF, TXT, PDF, HTML, EML, EMLX, etc. file format. With the help of Yahoo Backup Software, user can easily convert the Yahoo mails and can directly upload them on Gmail, IMAP, Office 365, Outlook (Hotmail), OperaMail, Thunderbird, AOL Account, Live Exchange Server etc. email clients.

    read more:- https://www.arysontechnologies.com/yahoo-backup/

    3 votes

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    15 comments  ·  Other  ·  Admin →
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  14. Thanks

    Jjkjghuuj

    3 votes

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    0 comments  ·  Commenting  ·  Admin →
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  15. Very ANGRY about Adobe requiring my birthday

    Not happy about you wanting my birth date !!!!!!!!!!!!!!!!!!!!!!!!!!!

    3 votes

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    0 comments  ·  View/Edit MS Office files  ·  Admin →
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  16. I hope there is a dedicated button to Flatten the PDFs just like in Bluebeam.

    Current setup to flatten the pdf is complicated and hard to understand. I hope there is a dedicated button and a simple dialog box to flatten the pdf.

    3 votes

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    0 comments  ·  Edit PDFs  ·  Admin →
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  17. Adobe Acrobat does not work.

    I have subscribed to Adobe Acrobat for years and have the app on my desktop, but every time I try to open it , I receive a message that my subscription status cannot be verified. When I sign in and try again, there are no results. When I try to download the app again, I get your "Oops" message. In short, Adobe does not work for me; you just take my money and tell me to go jump.

    3 votes

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    Need Info  ·  1 comment  ·  Fill & Sign  ·  Admin →
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  18. Adobe sent my document to the wrong recipient

    Hi, I sent a confidential document for signature to one person through the E-Signature option. I then received an email back from a different person with an almost identical email address - who had received the agreement from Adobe, although I had entered the intended recipient's email accurately. I do not understand how this happened, and it is is significant breach of privacy. Can you please contact me to explain?

    3 votes

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    Need Info  ·  1 comment  ·  Send for Signature  ·  Admin →
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  19. Adobe Pro stops working and has to be reinstalled

    Why does Adobe Pro DC just stop working on my PC? It is very frustrating and wastes my precious time. This is not the first time this has happened. WHY?

    3 votes

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    0 comments  ·  Create PDF  ·  Admin →
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  20. am trying to convert files from tif to pdf but your acrobat system is telling me to contact customer support,why?

    am trying your acrobat to creat tif files to pdf but its saying contact cutomer support?

    3 votes

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    0 comments  ·  Create PDF  ·  Admin →
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