Document Cloud Web

Help us improve Document Cloud on the Web by sharing your feedback. Follow the instructions below to submit a feature request or bug report.

Need support? Please visit Learn and Support to get started, find quick answers, engage with our vibrant community, and connect with Adobe staff.

Please provide the following information. You can post a new idea or search for ideas already submitted.

For a new feature request:

  1. Brief title
  2. Description of desired feature
  3. Why the feature is needed

For a new bug:

  1. Brief title
  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

The UserVoice feedback pages are for feature requests and bug reports only. If your submission is not a product feature, suggestion or product question, it may be removed. Only upload content that you have permission to use and refrain from posting personal information (home address, phone number, email address, serial number, or credit card information). Spam, content that promotes illegal activity, vulgar or abusive language, or fraudulent or phishing links are not allowed on this platform.

UserVoice is a third-party platform for product feedback. The Adobe Acrobat DC team regularly reviews ideas and incorporates them into product planning discussions. We can’t guarantee specific features or development timelines, but we read every suggestion and respond where we can. Please note that feedback is voluntary, and if you provide feedback, you give Adobe the right to use it without restrictions.

For all other questions and discussions, visit the Document Cloud PDF Services Community


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  1. Trying to add a widget but it's stupid

    How do I extract pages without using this bloody rediculous cloud system?

    1 vote
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    0 comments  ·  Organize Pages  ·  Flag idea as inappropriate…  ·  Admin →
  2. Selecting, moving, downloading files is a joke (also i cant even see the category options in the bar below, had to click around and guess)

    The scanner is great but this website is a joke. Can't move more than 50 documents, cant download more than 50 documents, but there is no way to select just 50 or select a range of files by date. The only way seems to be clicking each individual document but guess what happens when you accidentally click a document??? It unselects all of the docs you have selected. You also can't create a folder while moving documents which should be an option (aka the first time any one goes to select and move documents but hasnt created the folder they…

    1 vote
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    0 comments  ·  Home  ·  Flag idea as inappropriate…  ·  Admin →
  3. Can I change my name for privacy

    How do I change my name to a alias for privacy?

    1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  4. Reinstallation of Acrobat DC & Bad Certificates

    Good Afternoon,

    I already have a Subscription. However, I was having problems with my Mac operating system (High Sierra). I downgraded to El Capitan to try and correct these problems. My data is backed up in Time Machine, but if I restore it, it will reinstall the High Sierra operating system, creating the same problems again. I would like to download another copy of Adobe Acrobat DC, but I'm not sure how to do this and not be charged like a new member. Also, I was examining my Key Chain to check for invalid certificates. I found 3 identified as…

    1 vote
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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  5. Kan inte importera WORD filer. Har fungerat förut...

    Hej. Jag har använt verktyget i flera år och kunnat plocka ihop word, pdf - filer oavsett format till ett nytt dokument i PDF.

    Nu ser jag en "ny" layout och får felmeddelanden när jag plockar in en wordfil...

    Vad har hänt?

    please advise.

    Michael

    1 vote
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    0 comments  ·  Combine files  ·  Flag idea as inappropriate…  ·  Admin →
  6. 1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  7. Search does not work

    The search function does not work well anymore. When I put in some email addresses I get a whole list of files that are not associated with it at all, so I cannot easily locate all files sent to one email any longer. Extremely inconvenient, please restore prior functionality.

    1 vote
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    0 comments  ·  Search  ·  Flag idea as inappropriate…  ·  Admin →
  8. Not too sure, but I recommend the old system

    I'm used to the old system, could it be restored.

    1 vote
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    0 comments  ·  Home  ·  Flag idea as inappropriate…  ·  Admin →
  9. .

    Adobe is useless for my use. How do I most quickly stop my free trialperiode? I do not want to risk paying for this.

    1 vote
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    0 comments  ·  Organize Pages  ·  Flag idea as inappropriate…  ·  Admin →
  10. Bug in web app if accessed from mozilla

    I am accessing document cloud from latest firefox but menu after clicking action button is hiding in case of mouse hover event

    1 vote
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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
    Gathering Feedback  ·  cfrench responded

    Can you tell us what version of FireFox you’re using and whether you’re on Windows or Mac?

    Also try hovering over the item and checking the box to the left of the file icon. Then let us know if you can access the function you need from the pane that opens on the right.

  11. Assembling many into 1 won't work

    Your product is extremely cumbersome! I wouldn't use it to assemble multiple documents into a single .pdf if I didn't have to. I see why Apple/Mac doesn't like your products and I'd try to convince them, but its not useful and won't function for me anyway. People expect better than this

    1 vote
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    0 comments  ·  Combine files  ·  Flag idea as inappropriate…  ·  Admin →
  12. Unable to process your request?

    I am unable to open my uploaded file. Popup say contact Customer Support.

    1 vote
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    0 comments  ·  Organize Pages  ·  Flag idea as inappropriate…  ·  Admin →
  13. Overpriced notifications

    Stop bugging me about Acrobad DC. I won't purchase your OVERPRICED software.

    1 vote
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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  14. Color is totally off

    When I open up the link and view the pdf file, all of the photos have this God awful green tinge to them. That discoloration goes away once you download the PDF but now I can't use this function to share my clients pictures with them. I will get SO many complaints if they see these.

    1 vote
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    0 comments  ·  View PDF files  ·  Flag idea as inappropriate…  ·  Admin →
  15. Accounts merge

    Is there an simple way to merge to different accounts? Rather not download then upload all necessary files, curreny have two different email address associated with two different accounts paying for two separate licenses/ accounts.

    1 vote
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  16. Send for signature available by link

    You should be able to send forms to be signed via link, not just e-mail. Ideally, you could have people fill out the document online after following a link and have the results sent automatically to an e-mail.

    1 vote
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    Under review  ·  1 comment  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →
  17. Change back to previous layout

    I Absolutely hate this layout... We have been using it but it is such a time consumer. Software is supposed to allow you to access your information in the fastest and most intuitive way possible this is not it. Let me prove it. When you log in what do you customers want... First they want to see everything they sent off , anything that is waiting for them, and all of their templates so they don't have to go clicking around to find it. Do you know I have been on here for 15 minutes and I cannot find my…

    1 vote
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    0 comments  ·  Home  ·  Flag idea as inappropriate…  ·  Admin →
  18. Not helpful to download entire issue

    I wanted to send the recipe for Butternut squash on page 18 of the Sunday USA today - instead I got the entire 22 pages and it is a pain to get to the recipe as 1) you had to know the page and 2) if you did know the page, you couldn't fill it in in the down arrow box. It made you page and page and page. This is NOT useful for sharing.

    1 vote
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    0 comments  ·  Create PDF  ·  Flag idea as inappropriate…  ·  Admin →
    Need Info  ·  cfrench responded

    Thank you for the feedback. It sounds like you’re looking for a way to quickly find a page in a long document. We do have a thumbnail option on the far left side of window as you’re looking at the document. When you click that icon, you’ll see a list of thumbnails that you can scroll through. When you select one, your view will jump to show that page.

    Let us know if that meets the need you were describing.

  19. Frustrated

    we are trying to drag and drop files under the combine and organise option, and when we try to upload it goes grey and nothing happens. Or it ignores the file.

    1 vote
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    0 comments  ·  Combine files  ·  Flag idea as inappropriate…  ·  Admin →
  20. design piorou

    Está muito ruim. Era muito melhor antes. Não acho opção de apagar, não acho opção de criar modelo de campos para assinatura... tentaram deixar mais simples - ficou - mas retiraram (ou esconderam) funcionalidades básicas que deixam a experiência horrível. é uma pena, vou ter que achar outro.

    1 vote
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    0 comments  ·  Home  ·  Flag idea as inappropriate…  ·  Admin →
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