Document Cloud Web
Help us improve Document Cloud on the Web by sharing your feedback. Follow the instructions below to submit a feature request or bug report.
Need support? Please visit Learn and Support to get started, find quick answers, engage with our vibrant community, and connect with Adobe staff.
Please provide the following information. You can post a new idea or search for ideas already submitted.
For a new feature request:
- Brief title
- Description of desired feature
- Why the feature is needed
For a new bug:
- Brief title
- Steps to reproduce the issue
- Environment (OS, other related application versions, etc.)
- Expected result
- Observed result
The UserVoice feedback pages are for feature requests and bug reports only. If your submission is not a product feature, suggestion or product question, it may be removed. Only upload content that you have permission to use and refrain from posting personal information (home address, phone number, email address, serial number, or credit card information). Spam, content that promotes illegal activity, vulgar or abusive language, or fraudulent or phishing links are not allowed on this platform.
UserVoice is a third-party platform for product feedback. The Adobe Acrobat DC team regularly reviews ideas and incorporates them into product planning discussions. We can’t guarantee specific features or development timelines, but we read every suggestion and respond where we can. Please note that feedback is voluntary, and if you provide feedback, you give Adobe the right to use it without restrictions.
For all other questions and discussions, visit the Document Cloud PDF Services Community.
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Converts to wrong format in Word
I converted a .pdf document to Word and the format it created, Government Legal. I desired US Letter. There is NO WAY of changing it.
1 vote -
Excel Workbook Bug
New update no longer supports excel workbooks with multiple sheets in "Combine Files" option. Only inserts first sheet of workbook instead of all sheets.
1 vote -
Can't use keyboard to delete files or folders.
Don't like having to use the mouse to delete files and folders, but the new interface forces me to do so.
1 vote -
Dil seçeneği fakirliği
Dil seçeneğiniz çok sınırlı ve zayıf. Dilerim en kısa zamanda Türkçe dil seçeneği koyabilecek kadar gelişirsiniz...
1 vote -
dissallow download and printing of proofs
important i need to be able to not allow download or printing
these are ment for proofs and some of my projects are proofed before payment and i need my clients to pay before the can print anything . also i would like to know if there is viewers and visitor tracking that did not review. please email me or contact me brad@bluebrad.com i would like to make this my print production proof system. i like it so far just need to not allow downloads or printing. review only .... PS can we add an approve button ... explaining that…1 vote
cfrench
responded
Thank you for your feedback regarding controlling downloading, printing, and approval. It’s helpful to understand why you need that. Regarding your question about tracking whether people you shared with have reviewed or not, if you shared by Inviting People rather than simply generating the link, you’ll see a status for each of the people invited including who has not yet opened the file and who has added comments.
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Very irritated with the new interface!!
Very irritated with the new interface!! It adds extra time to my workflow because I can't see image details now without clicking on each one and it is killing me!
1 vote -
object to requesting my birthdate at login
I object to you collecting my birthdate as a requirement to log in. It's easily possible to use some other information to authenticate me. I do not trust Adobe to keep my information confidential, because frankly, you lack imagination for not using another shared secret. Adobe is not authorized to use my birthday for any other purpose.
1 vote -
******
this is super annoying - i only use this product to convert , when i try to do this it directs me to purhcase - but then points out that i have already done so - but it does not do that i want - please help me
1 vote -
Horrible
This was terrible and I want my money back.
1 vote -
Difficult to see Activity with new interface!
Difficult to see Activity with new interface! The old interface made is very easy to see activity. I could see who viewed files along with the files they downloaded. It would tell me if they downloaded a particular file or all of them in a nice clean easy to read window.
1 vote -
Changed layout
How can you change the entire layout without informing. I combine pdf and it took me over an hour before I found the app.
1 vote -
The PDF is not as The word file from Microsoft from Office 2010
Your product is not conserve the same fonts in PDF as in Word 2010 fromMicrosoft.
1 vote -
change.
This is wonderful. Honest.
1 vote -
Payment options for Jamaica
I am trying to purchase this application form Jamaica however it not giving me the option to do so.
I was trying with my VISA cards and Paypal, without success.
I need to be able to use the software. Is payment not an option for Jamaicans?
1 vote -
Download Function
Why has the 'download all' function been removed when combining files? I often have significant numbers to download and it seems that I now have to click each individual combined document where before I could select download all.
Thanks,
Vicki1 vote -
Atividade Lactário
Segue em anexo O trabalho!
1 vote -
Complicated Adobe services tree
As the Adobe website is very complicated, some CC features are complicated. There are so many Adobe services that with one account it's hard to understant where we're browsing, hard to find some features in sublevels… Today, I'dlike to tell you about one Acrobat / Adobe Scan feature: When I make new PDFs with Adobe Scan, they are sended in an online folder named "Adobe Document Cloud/Adobe Scan. Well, this is ok, but, as theses documents (PDF in this case) are on my Adobe account, why don't they appear in my Creative Cloud Files folder ? They are online, like…
1 vote -
pdf reading progress sync icon
in web version, pdf reading progress sometimes are not synced, I'd like to see a indicator(icon or something) when scroll mouse...
1 vote -
I have paid for something you are delivering on
I have purchased your service only to convert files from pdf to word and all I have received is this attempt to get me to purchase document cloud and subscribe to things I don want. I am wasting time I dont have ....
1 vote -
Name change
I cannot seem to change my last name (divorce) on my main screen. I have changed it on my profile, but it still shows up as my old last name. Sends files with my old name. Anyone have any ideas?
1 vote
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