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Acrobat Web

Help us improve Document Cloud on the Web by sharing your feedback. Follow the instructions below to submit a feature request or bug report.

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Please provide the following information. You can post a new idea or search for ideas already submitted.

For a new feature request:

  1. Brief title
  2. Description of desired feature
  3. Why the feature is needed

For a new bug:

  1. Brief title
  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

The UserVoice feedback pages are for feature requests and bug reports only. If your submission is not a product feature, suggestion or product question, it may be removed. Only upload content that you have permission to use and refrain from posting personal information (home address, phone number, email address, serial number, or credit card information). Spam, content that promotes illegal activity, vulgar or abusive language, or fraudulent or phishing links are not allowed on this platform.

UserVoice is a third-party platform for product feedback. The Adobe Acrobat DC team regularly reviews ideas and incorporates them into product planning discussions. We can’t guarantee specific features or development timelines, but we read every suggestion and respond where we can. Please note that feedback is voluntary, and if you provide feedback, you give Adobe the right to use it without restrictions.

For all other questions and discussions, visit the Document Cloud PDF Services Community. 


Acrobat Web

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Feedback for Document Cloud Web

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5448 results found

  1. Can't send an e-signature request due to issue.

    I tend to use the app as default. When trying to request an e-signature, I get as far as selecting what I want the recipient to sign and then the left-side box goes black. This is where you would ordinarily finalise and send the document - which I now can't due to the random black boxes appearing.

    Would much appreciate it if this was resolved.

    1 vote
    0 comments  ·  Fill & Sign  ·  Admin →
    How important is this to you?
    Under review  ·  AdminJose Carlos Lozano (Admin, Adobe) responded

    Hello Craig,

    We understand you are encountering some trouble with the feature Request e-signatures. We apologize for any inconvenience this may cause.

    We are triaging your issue and are gathering more information to understand the problem better. If the issue is still happening and in the meantime we resolve this specific problem please try to use earlier version of the feature by following these steps:

    1.   Click on your profile icon.

    2.   Select "Settings".

    3.   In "E-signing settings", uncheck the box next to "Use the latest version of Request e-signatures".

    This change will only affect new created after making this adjustment. We appreciate your patience and cooperation in resolving this issue.

    Could you please tell us if this issue you are facing happens every time and with all the documents you use?

    If you have any further questions or concerns, please do not hesitate to contact us.

    Thanks,

    Sign in Acrobat Web Team

  2. New version of esign is hard to use

    The new Request e-signatures function is hard to select the sign order. please fix this issue.

    1 vote
    0 comments  ·  Send for Signature  ·  Admin →
    How important is this to you?
    Gathering Feedback  ·  AdminJose Carlos Lozano (Admin, Adobe) responded

    Hi Opas,

    We understand you are encountering some trouble with the new feature in Request e-signatures. We apologize for any inconvenience this may cause.

    Please follow these steps to be able to add Sign in Order to your recipients:

    1. With your document opened in Request Signature click the "+" button on the Left Hand Panel under "ADD RECIPIENTS"
    2. Select a recipients or yourself
    3. Activate the option "Recipients must complete in order"
    4. Hover over your mouse to any recipient
    5. Click the "..." button that appears
    6. In the "Recipient details" windows that just pop up, go all the way to the last option called "Order"
    7. Click it and select the position you want the recipient to be in
    8. Do this process for any other recipient

    Please see the attached video as a reference.

    If you have any further questions or concerns, please do not hesitate to contact us.

    Thanks,

    Sign in Acrobat Web Team

  3. Compress a PDF function not working

    None of Adobe Acrobat is working for me. I use the 'Compress a PDF' for work and this function has been running an error message for the past day every time I try to use it. It says the task can't be completed. I've tried logging out and in again, restarting my computer and attempting different versions of my PDF to compress.

    1 vote
    0 comments  ·  Create PDF  ·  Admin →
    How important is this to you?

  4. testing for hackerone

    testings

    1 vote
    0 comments  ·  Other  ·  Admin →
    How important is this to you?

  5. Unable to delete pages

    I have tried for three days now to be able to edit/ delete pages from this document and it will not load into the edit software.

    1 vote
    0 comments  ·  Edit PDFs  ·  Admin →
    How important is this to you?
    Need Info  ·  AdminRavi Kumar (Admin, Adobe) responded

    Hi Kacy Rabbitt,


    Thank you for contacting us. Can you please apprise us with the following information to assist you better:

    1) Could you please share the workflow and the file in which you faced the issue?

    2) Does it happen for all files or with any specific document?


    Thanks,

    Acrobat Web Edit Team

  6. New Signature Panel Feature is not good.

    The new E Signature update is not easy as the old one.
    Email Id's not populating
    the Old one with advanced panel was good. Please bring back the old one, any update happening , should be more user friendly and easy to manage than the old one.

    1 vote
    0 comments  ·  Other  ·  Admin →
    How important is this to you?
    Under review  ·  AdminDavid Murillo (Admin, Adobe) responded

    Hi,

    We're sorry you're experiencing trouble with the latest update of our app. We're currently investigating the issues you've mentioned and would appreciate it if you could provide more details to help us understand the problem better. For example, does the issue with email IDs occur consistently? Any additional information you can provide will help us improve the app in future updates.

    Thanks,

    The Acrobat Web Team

  7. testing for hackerone

    just testing for hackerone

    1 vote
    0 comments  ·  Other  ·  Admin →
    How important is this to you?

  8. Adobe Error 300 really???? On the last page of a 100 page document that renders hours of work useless?

    I wish that Adobe would stop sending Error 300 messages on the last page of a 100 page document. That document then becomes a corrupt file and I have to start reformatting the entire document. This happens too many times for me to consider keeping my subscription. Can you please advise a fix for this ongoing issue???/ It is extremely frustrating and a realy time waster.

    1 vote
    0 comments  ·  Edit PDFs  ·  Admin →
    How important is this to you?
    Need Info  ·  AdminRavi Kumar (Admin, Adobe) responded

    Hi Valerie Balderson,


    Thank you for contacting us. Can you please apprise us with the following information to assist you better:

    1) Could you please share the workflow and the file in which you faced the issue?

    2) Does it happen for all files or with any specific document?


    Thanks,

    Acrobat Web Edit Team

  9. comment posting

    Stop requiring comments to be 'posted'

    1 vote
    0 comments  ·  Commenting  ·  Admin →
    How important is this to you?

  10. export conversation

    im not sure how to but a setting that would export your entire conversation for each documentation information genergated from AI assistant

    1 vote
    0 comments  ·  AI Assistant  ·  Admin →
    How important is this to you?

  11. Viewing editor activity in Adobe docs (have they looked at the PDF yet?)

    In a previous version of Adobe docs, you could see which editors had accessed the PDF. This was useful to help push review along. We could follow up with stakeholders who hadn't hopped in yet. It's now impossible to tell who's opened the document unless they comment (which they don't always do). Please consider reinstating this feature.

    1 vote
    1 comment  ·  Share files  ·  Admin →
    How important is this to you?

  12. brenda.ellis-general@fiscal.treasury.gov

    brenda.ellis-general@fiscal.treasury.gov

    1 vote
    0 comments  ·  Upload and Organize files  ·  Admin →
    How important is this to you?

  13. no pprior navigation skills not enough education which is definitely needed before the trial.

    ill camcel after my free trial
    You cant expect to sell a product when I needed prior training in order to properly evaluate the product.
    I couldnt run the help menu and got not much from the trial. Consider offering a low-cost or free trial training class first.

    1 vote
    0 comments  ·  Other  ·  Admin →
    How important is this to you?

  14. Functional Revision of Merchandise into Substance

    0000950172-01-500107.rtf (file://TABLET-BJIM61FD/Users/Melinda/Contacts/0000950172-01-500107.rtf)

    1 vote
    0 comments  ·  Notifications  ·  Admin →
    How important is this to you?

  15. Missing column

    Thank you for this awesome product. I tried to convert ESPN's top 300 PPR fantasy football ranking to an excel sheet to do some analysis. It prints as a PDF of 4 left to right columns of 80 (3 of 80 1 of 60). However, the converter only caught the 3 righthand columns, missing the lefthand 1-80 column. Just wanted to submit as a former product tester :)

    1 vote
    0 comments  ·  Export PDF  ·  Admin →
    How important is this to you?

  16. Tarvitsen vain Adobe Readerin, ei muuta

    Miten saan poistettua Adobe Expressin????

    1 vote
    0 comments  ·  Create PDF  ·  Admin →
    How important is this to you?

  17. AI file limit of 120 pages

    AI Assistant currently supports files with a maximum of 120 pages. Are there any plans to increase this page limit in the near future?

    1 vote
    0 comments  ·  AI Assistant  ·  Admin →
    How important is this to you?

  18. Great civil rights violations you got going on with the bait and switch

    You say free to edit, no credit card. Then ask for one anyway.

    No, words have meaning.

    Jesus, talk about barriers to access and ADA title 3 violations. complaints just like this and no redress. those are 502c violations

    1 vote
    0 comments  ·  Subscription  ·  Admin →
    How important is this to you?

  19. The online services are a Piece of S**T

    Gosh, please STOP this STOOPID online editing of PDFs

    I have wasted 1 hour of my morning time trying to edit PDFs and nothing is getting saved or uploaded. Seems the folks at Adobe have too much time & money to waste, but please spare a thought about your customers. We have real work to do. You have no right to mess with our work & you don't own our PDFs

    1 vote
    0 comments  ·  Reviews  ·  Admin →
    How important is this to you?

  20. Software is useless

    This software is extremely laggy to save changes, messes up fonts and text, formatting is janky, and is overall completely useless until these issues are resolved. Very disappointed.

    1 vote
    0 comments  ·  Edit PDFs  ·  Admin →
    How important is this to you?
    Need Info  ·  AdminRavi Kumar (Admin, Adobe) responded

    Hi Daniel Casillas,


    Thank you for contacting us. Can you please apprise us with the following information to assist you better:

    1) Could you please share the workflow and the file in which you faced the issue?

    2) Does it happen for all files or with any specific document?


    Thanks,

    Acrobat Web Edit Team

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