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Acrobat Web

Help us improve Document Cloud on the Web by sharing your feedback. Follow the instructions below to submit a feature request or bug report.

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  2. Description of desired feature
  3. Why the feature is needed

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  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

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Acrobat Web

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5100 results found

  1. make it easier to find things in the home page and with PDF's mine are all running slowly once I highlight more than 2 things. Everything runs slowly, my scrolling, highlighting, changing colors and making comments. This needs to be fixed asap

    1 vote

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  2. make this **** free

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  3. This new esignature is horrible. It's slow, with constant issues pertaining to loading the screen. I"ve been trying to get one signature on one page uploaded to be sent out to a client for 10 minutes now and I can't even get it to the point where I can ask for the signature. HELP.

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    Hello Alexei,

    We understand you are encountering some trouble with the new feature in Request e-signatures. We apologize for any inconvenience this may cause.

    Please bear with us while we triage your issue and gather more information to understand the problem better.

    Meanwhile, you can switch to earlier version by following the steps below, 

    1.   Click on your profile icon.

    2.   Select "Settings".

    3.   In "E-signing settings", uncheck the box next to "Use the latest version of Request e-signatures".

    Thanks,

    Sign in Acrobat Web Team

  4. Adobe is repeatedly deleting random text. I spent 5 hours yesterday repairing my book, only to wake up this morning to find new errors in different places throughout the document.

    I am extremely frustrated that there is not a clear solution to this issue online.

    1 vote

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    0 comments  ·  Edit PDFs  ·  Admin →
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    Hi Tiffany Robinson,


    Thank you for contacting us. Can you please apprise us with the following information to assist you better:

    1) Could you please share the workflow and the file in which you faced the issue?

    2) Does it happen for all files or with any specific document?


    Thanks,

    Acrobat Web Edit Team

  5. It won't load - The pinwheel just keeps going round and round and it won't load. Very annoying.

    1 vote

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  6. Every time I sign in, I have to reset my cookie preferences. And you don't even have a "don't enable" option button. Get with the 21st century, please.

    1 vote

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  7. Adobe clearly states their online editor allows users to edit text for free. Only after you log in and sign up do you realize that's a lie, and all you can do is comment, highlight etc. Editing text requires the trial. The way people are tricked into thinking they can edit text is atrocious. Adobe can do better instead of tricking users and lying to them. At least be clear about what's actually included. I am now using Canva as it allows free PDF editing.

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  8. literally the cloud version of adobe is the WORST version of your product. nothing that i used before works. I have always loved adobe products but this online version literally makes me want to rip my hair out. please make this user friendly like it used to be. I hate this version of the product.

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    0 comments  ·  Edit PDFs  ·  Admin →
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  9. 1 vote

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  10. Make it so that I can actually use this feature rather than having to wait for an eternity

    1 vote

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    0 comments  ·  Organize Pages  ·  Admin →
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  11. In Combine tool, the files selected from the PC are added to the document in random order - really guys?

    1 vote

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    0 comments  ·  Create PDF  ·  Admin →
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  12. You should be able to copy and paste an image to a doc in Adobe, without having to save a snippet as a Photo to a computer. It's 2024, not 2008. The fact you can't simply copy and paste a snippet into a doc while editing a doc in Adobe doesn't make any sense. Also, Adobe does this irritating thing I can't fix where I go to print a document and afterwards Adobe changes the orientation of my documents. I hate this feature, and despite googling how to fix it, I can't fix it. I don't like editing docs in…

    1 vote

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  13. Request e-signatures not working

    1 vote

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    Hi Maya,

    We are sorry you are experiencing trouble with Request e- Signatures . Could you help us describe the issues that you are experiencing? So we can track it down and find the source.

    Thanks,

    Sign in Acrobat Web Team

  14. Hello
    I am not happy that with my plan I could only compress one document, which I needed to redo and it was not possible because everytime, I got the note that I needed to upgrade my plan!
    Most disappointed!
    Most dissapointed!

    1 vote

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  15. I do not want to send people links for files that I share. I simply want to attach the pdfs to my email. How do I turn off your stupid Cloud Sharing?

    By the way, I am a CPA and know all about document security - I have my own secure file sharing service!

    1 vote

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    0 comments  ·  Share files  ·  Admin →
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  16. This interface is awful, it is always crashing and never can put me pack at the point where it crashed. It's confusing and cumbersome.

    1 vote

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  17. Acrobat kann meine Konvertierte Excel Datei nicht anzeigen. Letzte Woche ging es noch.

    1 vote

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  18. Dear Adobe Team,

    I have been a loyal customer of Adobe for the past 25 years, consistently recommending your services to my clients as the leading solution in the creative and digital industry. However, I must express my deep disappointment with the direction your services have taken in recent times.

    While I appreciated the addition of the AI assistant in Acrobat PDF, a tool that greatly enhanced my workflow, I was shocked to discover that it is now locked behind an additional paywall. I had recommended Adobe's PDF subscription to other students and friends with the understanding that this feature…

    1 vote

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    0 comments  ·  AI Assistant  ·  Admin →
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  19. 1 vote

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    0 comments  ·  Fill & Sign  ·  Admin →
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    Hello Andrea,

    Thank you for sharing your feedback with us, and we apologize for the frustration you have experienced with our e-sign feature. In the meantime, could you help us providing more details, to troubleshoot this issue.

    Thank you for your patience,

    Sign in Acrobat Web Team

  20. Test feedback

    1 vote

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