Acrobat Web

Help us improve Document Cloud on the Web by sharing your feedback. Follow the instructions below to submit a feature request or bug report.

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Please provide the following information. You can post a new idea or search for ideas already submitted.

For a new feature request:

  1. Brief title
  2. Description of desired feature
  3. Why the feature is needed

For a new bug:

  1. Brief title
  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

The UserVoice feedback pages are for feature requests and bug reports only. If your submission is not a product feature, suggestion or product question, it may be removed. Only upload content that you have permission to use and refrain from posting personal information (home address, phone number, email address, serial number, or credit card information). Spam, content that promotes illegal activity, vulgar or abusive language, or fraudulent or phishing links are not allowed on this platform.

UserVoice is a third-party platform for product feedback. The Adobe Acrobat DC team regularly reviews ideas and incorporates them into product planning discussions. We can’t guarantee specific features or development timelines, but we read every suggestion and respond where we can. Please note that feedback is voluntary, and if you provide feedback, you give Adobe the right to use it without restrictions.

For all other questions and discussions, visit the Document Cloud PDF Services Community


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  1. 1 vote

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    Need Info  ·  1 comment  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →

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  2. PDF convert to excel

    Hi
    How come my Convert service (function) does not work yesterday and today?

    1 vote

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    1 comment  ·  Export PDF  ·  Flag idea as inappropriate…  ·  Admin →

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  3. Wo ist mein gewohntes Suchfeld???

    Ihre neue Website nervt mich jetzt ziemlich. Ich will ganz einfach wie immer ein Bild zu einem Thema suchen und finde das Suchfeld nicht mehr. ????

    0 votes

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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →

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  4. FILTRO NAO FUNCIONA

    o filtro nao funciona, nao filtra o item que se faz a pesquisa

    1 vote

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    0 comments  ·  Search  ·  Flag idea as inappropriate…  ·  Admin →

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  5. Keyboard input/actions are ignored

    When reviewing and commenting a PDF file in the Acrobat web version, it does not recognise the "Delete" button, or simple keyboard input as is the case in the desktop version.

    2 votes

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    0 comments  ·  Commenting  ·  Flag idea as inappropriate…  ·  Admin →

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    Hi Armin,

    Thank you for your feedback. We appreciate your taking out the time to make us better. We are able to reproduce the issue and reviewing the same internally. 

    Regards,

    Harshpreet

  6. Bad signature image quality after saving document

    When using image as a signature, after saving the document (Using "Download this document"), the signature get downscaled to some quite bad and unusable quality.

    1 vote

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    1 comment  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →

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  7. Your updates have ruined Adobe.

    Stop requiring multiple sign-ins and ridiculous, unnecessary "security" theater.

    1 vote

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    0 comments  ·  Commenting  ·  Flag idea as inappropriate…  ·  Admin →

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  8. Adobe crashes online and on desktop repeatedly freezing, closing, issues.

    Adobe online account and desktop account keeps crashing. I've done everything I needed to do to uninstall restart clean and fix it. Paying for pro DC and nothing works online or on desktop application.

    1 vote

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    0 comments  ·  Subscription  ·  Flag idea as inappropriate…  ·  Admin →

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    Hi Elizabeth,


    Thanks for reaching out and apology for any inconvenience caused. Please let us know what issues you are facing accessing acrobat web.


    Regards,

    Acrobat web team 

  9. Cancel & Refund Subscription

    I am not sure why there is a subscription fee charged to my AMEX card. Kindly verify is this a legitimated transaction from Adobe as I do not recall any subscription I have undertaken with Adobe.

    Kindly advise and cancel my subscription if any.

    1 vote

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    0 comments  ·  Subscription  ·  Flag idea as inappropriate…  ·  Admin →

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    Hi Ravindran,


    Thanks for reaching out to us. We can see active subscription on the user via which you added the post in User forum. If you would like to discontinue the subscription purchased, please follow below steps -


    Check the services in your Adobe account here https://account.adobe.com/. Open the link and sign in with the same email address you used for the trial application.

    If you were using the trial service with a different email address, please use the steps suggested in the following help document to cancel the plan: https://helpx.adobe.com/manage-account/using/cancel-subscription.html.

    There are no charges for the free service. You get charged only when the trial period ends.

    For the charges that occurred from your credit card, please get in touch with our billing team to get this checked. You may connect with the team via the following page: https://helpx.adobe.com/contact.html or may reach out via phone using…

  10. Time waste

    Really f u. I spent hour filling a form, when I press save, it went to login, and I lost the data. what a ****** UX. You wasted my f time.

    1 vote

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    0 comments  ·  Edit PDFs  ·  Flag idea as inappropriate…  ·  Admin →

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    Hi Hassan, 

    Thank you for contacting us. Can you please apprise us with the following information to assist you better:
    1) Is it happening for all files or with any specific document only?
    2) Could you please share the workflow and file on which you faced the saving issue ?

    Regards,

    Harshpreet

  11. Katastrof

    Hela upplägget är värdelöst.. är inloggad på vårat "adobe" men det fungerar inte att klicka på en PDF och få den öppnad, utan FÖRST öppnat programmet sedan skall jag leta efter filen... katastrof dåligt!

    0 votes

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    0 comments  ·  View PDF files  ·  Flag idea as inappropriate…  ·  Admin →

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    Hi, 

    Thank you for contacting us. To assist you better, can you please apprise with below information ?

    1. Are you using Acrobat on Web or Arobbat desktop?
    2. Steps of workflow, that you are trying to perform

    Regards,

    Harshpreet

  12. Absoloute ****

    This is easily the worst site on internet... you guys are so greedy you should be banned from the net for cheating and tricking innocent people... you should be ashamed of your services

    0 votes

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    0 comments  ·  Create PDF  ·  Flag idea as inappropriate…  ·  Admin →

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  13. I want to open and edit on the desk top not in the cloud

    I don't want to work in the cloud. I want documents to open locally to mt computer. I much prefer the old functionality. This takes way longer to navigate and edit documents. Please give me a choice and don't force me to work in the cloud

    1 vote

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    1 comment  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →

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  14. Search Tool is Broken

    The search bar is not effective. In the standard subscription for adobesign, when you search, it will give you the results of all the agreements for under each section separately (i.e. how many in "In Progress" or 'Completed") and then, when you go to that section, it will only show the result that is for that part. it won't combine it all into one under "All Agreements", making it confusing to separate the completed ones from the in progress ones. This gets even worst when also adding in the hidden agreements. i use the search function tools as it's an…

    1 vote

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  15. dashboard & notification improvements

    a) notifications that say that something was signed without the title of the document aren't very helpful
    b) your dashboard here of documents would be much improved with a column for signature status - fully signed, partially signed, not yet signed, etc.

    1 vote

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    0 comments  ·  Notifications  ·  Flag idea as inappropriate…  ·  Admin →

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  16. Suggestion for feature to vote or taking a poll

    It would be awesome to create a poll inside a review PDF so each individual reviewing the file could vote and the person executing would have clarity on what direction to proceed with.

    0 votes

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    0 comments  ·  Reviews  ·  Flag idea as inappropriate…  ·  Admin →

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  17. horrible service, adobe used to be great. Shame!

    It says it can convert bmp files. But it then says it cannot do it. This totally sucks.

    1 vote

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    1 comment  ·  Combine files  ·  Flag idea as inappropriate…  ·  Admin →

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  18. Wont save

    This is so shi*** app... half of a document is not filled, nothing change after download this suck

    1 vote

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    0 comments  ·  Edit PDFs  ·  Flag idea as inappropriate…  ·  Admin →

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  19. Pisssystem

    Er service är nog det sämsta jag upplevt i hela mitt liv

    1 vote

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    0 comments  ·  Create PDF  ·  Flag idea as inappropriate…  ·  Admin →

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  20. Für mich nicht sinnvoll

    Mies. Ich brauchte ein Programm um % Dateien umzuwandeln, 2 haben geklappt. jetzt soll ich ein Abo dafür abschließen. Da ich wahrscheinlich dieses Programm nicht weiter benötige, ich es für mich nicht sinnvoll ein Abo abzuschließen.
    Wie kann ich diesen Account löschen? Ich benötige ihn nicht. Danke

    1 vote

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    0 comments  ·  Home  ·  Flag idea as inappropriate…  ·  Admin →

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