5266 results found

1. Faulty Products

   Hello,

   Whenever I use a product it goes through successfully but if I would like to use a second time I get an error that my request is unable to be processed. It has happened multiple times and takes 45 minutes with customer service to regain access.

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2. Software

   M1 Chip Appel when i can use the software

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3. Hybrid Routing

   Hi, pls advise how to use hybrid routing for Adobe Sign. This setting is not activated.

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   1 comment  ·  Send for Signature  ·  Delete…  ·  Admin →
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4. Dauernder Programmausfall

   Irgendwie kann es doch nicht nein, dass alle zwei Tage irgendwelche Funktionen nicht verfügbar sind!! Man bezahlt ja schließlich nicht wenig Geld um dieses Programm nutzen zu können... Es wäre super, wenn Sie dies mal in den Griff bekommen könnten!!!!

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5. CANNOT OPEN ADOBE ACROBAT PRO DESKTOP

   Please help, I just enrolled to Adobe Acrobat this month but I cannot use it because it is crashing even before it opens fully

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6. Option to bulk tag fields

   When preparing to send forms for completion and signatures, it would be extremely helpful and a time-savor to have the option of bulk tagging form fields. For example "selected fields are designated for recipient 1" or "all fields on this form are designated for recipient 1"

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   0 comments  ·  Fill & Sign  ·  Delete…  ·  Admin →
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   Under review  ·  AdminRobert Kagramanov (Admin, Adobe) responded

   Hello Ivan,

   Thanks for your feedback. We will look into this.

   Thanks,
   Robert

7. Edit restrictions

   I signed up for free trials to see how I can delete pages from an existing PDF file. My file is more than 100 pages so I get an error message that edit or split or anything else is not possible. What is the point of an application to edit PDF files if you cannot reduce the size of a 100+ page document? Is that because it's a free trial and the full access would address my need?? If so, this is not obvious.

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   0 comments  ·  Organize Pages  ·  Edit…  ·  Delete…  ·  Admin →
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8. continual error messages

   I continue to get this error:

   Updated account settings
   Draft is not accessible due to updated account settings. Click OK to compose a new one
   and this one:

   Server error
   We encountered an error while processing your request. We apologize for the inconvenience. Please reload the page and try again.

   If you continue to encounter this error contact our customer support.
   I am contacting you for help

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   0 comments  ·  Fill & Sign  ·  Delete…  ·  Admin →
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   Resolved  ·  AdminWanda (Admin, Adobe) responded

   Carol confirmed the issue was resolved after clearing browser cookies.

   Adobe Sign Team

9. Cancel

   Cancel I do not want
   Showed up in my email
   Downloaded in error

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   0 comments  ·  Combine files  ·  Edit…  ·  Delete…  ·  Admin →
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10. see previous scans

    make it so I can see previous scans

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    0 comments  ·  Upload and Organize files  ·  Edit…  ·  Delete…  ·  Admin →
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11. Location

    What is the post

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    1 vote

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    0 comments  ·  Share files  ·  Edit…  ·  Delete…  ·  Admin →
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12. Ability to search for text inside the pdf

    Search should find the text inside the pdf similar to google.

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    1 comment  ·  Search  ·  Delete…  ·  Admin →
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13. Access App Useless

    Trying to use the Adobe Account Access App (Android phone), and the access code, which is at the bottom of the screen is obscured by the phone’s back and home buttons, making the app fairly useless.....

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14. Share feature is even worse now!

    I still can't believe Adobe messed up a good thing and am displeased with the fact that they don't care enough about customer feedback enough the re-implement useful features that have been taken away. I'm talking about features that were there for years!

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    0 comments  ·  Share files  ·  Delete…  ·  Admin →
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15. You can stick your subscription licenses right up your document cloud

    So now I can't even combine 2 PDFs into 1 online without signing up for a subscription?

    Looks like now I'm just not going to use any Adobe PDF products.

    Thanks for nothing.

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    0 comments  ·  Combine files  ·  Edit…  ·  Delete…  ·  Admin →
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16. Adobe Sign not loading

    I have been unable to open Adobe Sign. The loading wheel keeps spinning and never connects.

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    0 comments  ·  Fill & Sign  ·  Delete…  ·  Admin →
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    Need Info  ·  AdminRobert Kagramanov (Admin, Adobe) responded

    Hello Kelly,

    Thank you for your feedback. Can you please share more details if you are still seeing an issue.

    Thanks,
    Robert

17. Terrible Support Experience

    Adobe can improve my experience by training your staff better. I was transferred to 6 different people and my issue still wasn't resolved. Agents 1-3 offered no help. The 4th person told me that he found my school's subscripton and would transfer me to someone to help me. The 5th person joined the chat just to say he was transferring me to someone else. The 6th person said my account and my school's account was free and there was nothing he could do. I know this is not the case because our technology coordinator wouldn't be able to assign us accounts if it was free. Even after I copied and pasted the message from the 4th agent, the 6th agent told me there was nothing he could do. I asked to speak to somone above him and he stated that there was nothing they could do, it was out of their scope, and I needed to contact the reseller.

    Adobe can improve my experience by training your staff better. I was transferred to 6 different people and my issue still wasn't resolved. Agents 1-3 offered no help. The 4th person told me that he found my school's subscripton and would transfer me to someone to help me. The 5th person joined the chat just to say he was transferring me to someone else. The 6th person said my account and my school's account was free and there was nothing he could do. I know this is not the case because our technology coordinator wouldn't be able to assign us… more

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    Need Info  ·  1 comment  ·  Send for Signature  ·  Delete…  ·  Admin →
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18. EDITOR DE VIDEO

    TER UM COMPRESSOR DE VIDEO

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    0 comments  ·  Notifications  ·  Edit…  ·  Delete…  ·  Admin →
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19. Inability to use

    Hi, I don't get why I can't use some free tools. "Combine files", for example. Whenever I click on it, it says "unable to process requests" and tell me to contact customer support for help!? Anyone having the same problem?

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    0 comments  ·  Combine files  ·  Edit…  ·  Delete…  ·  Admin →
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20. Fill and Sign

    Why is it that in the last few days I am getting a notice when I try to fill and sign a PDF, that I upload, say the file is not supported. These Are same type's of PDF's that I have using and filling and signing for years.

    9 votes

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    4 comments  ·  Fill & Sign  ·  Delete…  ·  Admin →
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    Need Info  ·  AdminAshu Mittal (Product Manager, Acrobat, Adobe) responded

    Hi,

    If possible could you please share a sample PDF file with which this issue is happening?

    Thanks,
    -ashu