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Acrobat for Windows and Mac

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374 results found

  1. Create multiple pdfs crashes

    Acrobat Pro DC latest version on Windows 10 (latest). after creating about 20 pdfs it catches out simply closing acrobat. Have same problem on multiple PCs. Has been happening for 6 months or so. Before that I could create 100s without a problem.

    2 votes

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    3 comments  ·  Creating PDFs  ·  Admin →
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    Need Info  ·  AdminTanvi Rastogi (Lead Software Engineer, Adobe) responded

    Hi

    Thanks for sharing the steps. We are aware of a similar issue with OneDrive files and are working on fixing it.
    Can you check if you can convert Office files kept in OneDrive by right-click menu and the PDF gets created. Does the Office app remain open or does it get closed?

    Thanks
    Tanvi

  2. PDF Maker (PowerPoint) crashes with long path to file

    PDF Maker seems to crash for PowerPoint when the path name is long. I tested converting with a PPTX file in OneDrive, and it crashed when the path and filename length were 250.

    1 vote

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    0 comments  ·  Creating PDFs  ·  Admin →
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  3. Combine files page 1 lost and no bookmarks

    When I combine 2 or more PDF's with a specific file that file loses the first page. I added a blank page to compensate for this.

    All files have bookmarks. Once combined I can use all the bookmarks except for the specific file. It appears as 1 bookmark. I cannot send you the file because it contains confidential information. Any suggestions? Thanks

    1 vote

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    0 comments  ·  Creating PDFs  ·  Admin →
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  4. Graphics on the Excellist are not appeared on the converted PDF properly.

    Excellist version: microsoft office Home and Business 2019 Ver. 1911
    Adobe Acrobat DC 2019.021.20061
    OS: Windows 10

    1 vote

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    0 comments  ·  Creating PDFs  ·  Admin →
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  5. Creating PDF from Office 365 Mac MS Word Results in a Network Error Unrelated

    Case ADB-7492668-J6J4 -Word file is uploaded with embedded fonts as per Preferences (see attached) to the document cloud and then PDF converting Acrobat provides following error (see attached) "Acrobat PDF Conversion could not be completed. This could be due to a network error or if there is no valid Acrobat online service membership." If you go through the same process except NOT embedding fonts the same document will convert to PDF without error. However, the fonts in the PDF file are now different in the Word file as they are no longer embedded. When using a MS OS and upload…

    5 votes

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    2 comments  ·  Creating PDFs  ·  Admin →
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  6. File default zoom option when creating pdf from Word file

    When creating a pdf from a Word file, it would be useful to be able to set the default zoom of the file.
    From posts on other platforms, it appears that some get random default zooms on their files.

    2 votes

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    0 comments  ·  Creating PDFs  ·  Admin →
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  7. Combining word documents into PDF

    My ACrobat Pro no longer supports combining word documents into a PDF. When I can go to a file to select the word docs it only brings up "supported file types".

    1 vote

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    0 comments  ·  Creating PDFs  ·  Admin →
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  8. Bug: Images corrupted on converting to PDF from PowerPoint

    See attached for the screen grab of corrupted image.
    PowerPoint version 1902 / Office 365 / Windows 7
    I cancelled the Acrobat subscription due to this bug, so recreating the problem on my side will be difficult.

    1 vote

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    0 comments  ·  Creating PDFs  ·  Admin →
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  9. Snipping Tool / Screen Shot Tool or Add-on in Adobe DC

    It would be hugely beneficial to have seamless integration of the Snipping Tool and Adobe DC with one-click creation of a PDF from a screen shot or screen selection. For the purpose of this request I am using a Windows laptop with the full suite of Adobe Creative Cloud. I can already create PDFs with one-click from most other Microsoft products such as Word, Excel, PPT and Outlook, but having Adobe be able to handle screen shots and even combine/edit them without going through file/save/rename/export/save will be a great enhancement to Adobe DC which is already a great product.

    2 votes

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    0 comments  ·  Creating PDFs  ·  Admin →
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  10. Adobe prompting "Are you sure this file is from a trustworthy source" every time you print to PDF from Outlook

    Ever since the latest update Adobe is prompting "Are you sure this file is from a trustworthy source" every time you print to PDF from Outlook

    4 votes

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    5 comments  ·  Creating PDFs  ·  Admin →
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  11. Has the PDFMaker Crashing MS 2016 and MS Office 365 Issue Been Fixed?

    Has the issue with PDFMaker crashing with Office 2016 and Office 365 on Windows been fixed? The workaround provided in your article acknowledging this issue (see link below) did not suffice, and we had to remove the Acrobat plugin from our MS Office 365. In so doing, we lost the added bookmarking features available via your plug in. The rules for California Court Filings require bookmarking, which that plug in helps automate.

    https://helpx.adobe.com/acrobat/kb/troubleshoot-acrobat-pdfmaker-problems-office.html#temp_problem

    1 vote

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    11 comments  ·  Creating PDFs  ·  Admin →
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  12. More file/folder options for combine files tool

    I've used this tool for years and have turned to 3rd party vendors for better options. Adobe should step in and revamp this tool.

    For me the issue with this tool is the processing features. I cannot add multiple folders containing multiple files and output aggregate PDF's that correspond to each folder. The same is true with more complex file/folder structures where I may wish to add and combine specific sub-folders from specific directories into aggregated PDF's.

    Moreover, the file naming features could benefit from an upgrade in features. I'd like to have the option of renaming a new aggregate…

    3 votes

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    1 comment  ·  Creating PDFs  ·  Admin →
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  13. Drag MS Word documents into an existing PDF - no longer works

    We used to be able to drag MS Word documents into existing PDFs (in the thumbnail view), and the Word document would automatically be PDFed and combined with the existing PDF. This no longer works, and is causing certain tasks to take much longer than they used to.

    1 vote

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    1 comment  ·  Creating PDFs  ·  Admin →
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  14. Acrobat Pro

    I wish the application can convert outlook email with attachments into a single pdf with attachments immediately following the email. It will be ideal if a whole folder of emails can be converted with same format of file names that can be chosen by the user

    2 votes

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    0 comments  ·  Creating PDFs  ·  Admin →
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  15. merge files binder

    When creating a binder using the > Combine Files function, all batch imported files should be clearly checked by default, with the option to uncheck individual files.

    Alternatively: When clicking > Combine, the user could be notified:
    "It seems you have imported more files than are currently being combined. Is this right? (Tip: If you like to use all your imported files in this binder, please check all your imported files by doing X.) >Y/N

    1 vote

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    0 comments  ·  Creating PDFs  ·  Admin →
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  16. When trying to convert a web page in Firefox, using the .

    When I try to convert a web page in Firefox to pdf using the icon on top right corner, it often does not work. If I try the convert to pdf using the print command on the right dropdown list, the optionto print, then adobe pdf will convert the same page to a perfect pdf. What is wrong?

    1 vote

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    Need Info  ·  1 comment  ·  Creating PDFs  ·  Admin →
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  17. Add Page Number Column in Combine Files workflow.

    We have a functionality till Acrobat DC October 2018 release which shows the page number when combining the PDF files on Page thumbnail. This feature was enhanced in such a way that now the users have to rollover the mouse to the document to see the number of pages. It would be great if we can have a separate column which shows the page numbers in such a way we can have both complete view of the document in Page thumbnail and the page number as well without rolling over the mouse cursor to PDF.

    2 votes

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    0 comments  ·  Creating PDFs  ·  Admin →
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  18. Firefox addon failing to convert

    Hello, I recently installed the Acrobat Firefox add on. Here are the issues:

    1. it takes an enormous amount of time for the conversion process to complete

    2. As you will see in the attached screencast, the "open pdf in acrobat" option is turned off, yet acrobat application opens anyway. either way, you will see that i'm logged into the account and logged in to the document icloud.

    1 vote

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    Need Info  ·  1 comment  ·  Creating PDFs  ·  Admin →
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  19. Problem with merged documents

    When I merge several documents into a single PDF, recipients are telling me they are getting an error message that a file is corrupt. The merged documents consist of 3 MS Word documents, a single PowerPoint presentation, and 5 PDFs. We recently were upgraded to Adobe Acrobat Pro DC, Version 2019.012.20040. I didn't have this problem before. I've re-created the MS Word and PowerPoint documents and still no fix to the issue. Any suggestions?

    1 vote

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    0 comments  ·  Creating PDFs  ·  Admin →
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    Need Info  ·  AdminTanvi Rastogi (Lead Software Engineer, Adobe) responded

    Hi

    Please ensure that your Acrobat and Office are updated to latest version.
    Can you view the combined PDF correctly or are you also getting an error message?
    Please share the error message screenshot with us.

    Thanks
    Tanvi

  20. Please add the .msg file type as an option for converting email messages that are saved on a network drive to PDF Portfolio format.

    We need the ability to convert folders/subfolders containing .msg files to a PDF Portfolio file. But the .msg extension is not a supported extension for conducting this conversion. The only way to do it is to create a folder in Outlook and drag all of the .msg files into the folder, which isn't practical and is an extra step. All of the other Microsoft file types seem to be supported (docx, xlsx, pptx, etc.), so I'm not sure why the .msg file type isn't supported.

    I have spent a couple support sessions with Tanvi Bhalla of Adobe trying to solve…

    16 votes

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    2 comments  ·  Creating PDFs  ·  Admin →
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