374 results found
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BUG Acrobat Pro DC Version 2020.006.20042
Hello,
Since the last update, when I go to "Create a PDF" "Multiple Files" and "Combine Files" in the latest try some photos, I end up with a Portfolio and NOT a single PDF you can scoll. It is a portfolio of individual PDFs and the title is "Portfolio" even though I did not select the Portfolio option. In addition, it is erasing the original files. ALL the original PNG photo files have been erased and no longer on the harddrive. This has now happened twice.
I would like to combine PDFs into a single scrollable document and not have…1 vote -
Please fix linkCreation.dotm
Acrobat Pro (for the last several versions) continues to install linkCreation.com into MS Word directories, even though it is known to cause Word either to crash or to throw VBA errors. Please either fix the template or stop installing it.
13 votesHi
Can you try updating your Office and Acrobat?
Let us know if that fixes the issue else, please share the screenshot of the errors or crash dump.Thanks
Tanvi -
page count on combine files view
Display number of files (and number of pages total) about to be combined.
I can find out the page count after I've combined, but that is less useful because the deed is done.1 vote -
PDF Merge for Free
Please just let us merge PDFs, that is not worth 20$/month if that is all we do with it, once in a while! (I don't own a mac and cant use preview)
1 vote -
Auto retention of hyperlinks from an excel do to a PDF
hello,
I would like to make PDF docs from excel docs that contain hyperlinks in which the hyperlinks are automatically maintained within the PDF instead of having to manually add then back in after making the PDF.
thank you, Jason1 voteHi
Please update your Office and Acrobat to latest version. We have given this feature in latest Acrobat DC where you can convert the excel sheet via Adobe cloud service. It will preserve all links.
Thanks
Tanvi -
Metadata (document properties) from Microsoft documents
When I used to create PDFs from Word documents in Windows 7, the PDF would automatically inherit the Title, Subject, and Author properties.
In Windows 10/Acrobat Pro 17 this is no longer the case. All of these fields are blank.
I don't know if this is a change in Acrobat or Word (Office 365), but it's a major pain to set these properties manually every time.
1 voteHi
Yes. File > Save As > PDF workflow invokes Microsoft’s converter.
Great to hear that your problem is now solved using Acrobat’s Save as Adobe PDF.Thanks
Tanvi -
White Margins
When converting, printing, or saving a document to PDF, Adobe Acrobat creates "white margins" on each conversion. To remove the extra margins you have to follow these steps for every document:
- Open PDF in Acrobat
- Select More Tools
- Select Print Production
- Select Set Page Boxes
- Check Remove White Margins
This will remove the white margins created by Adobe and use the margins of the original document. I'm told from Adobe Support there isn't a way to permanently set a user preference to prevent adding white margins. Please enable this function as it is currently a pain to have to change…
4 votesHi
How are you creating the PDFs?
What format documents are you converting?Thanks
Tanvi -
Adobe Acrobat 2015 Hang Outlook 2016 Saving sent email as PDF with large BCC
Adobe Acrobat 2015 screen Hangs when Saving Outlook 2016 email as PDF when a large BCC list with DL's and Names is present.
Issues is on Windows 10 it works fine with Windows 7.
All other saving PDF working fine on outlook emails its only with sent mail with large list of BCC Adobe acrobat window hangs.
Not sure if this relates to https://support.office.com/en-gb/article/print-emails-showing-bcc-recipients-a80e4965-3b8d-41bf-ba22-722f3b19f95c
Want to be able to save sent email with large BCC list as PDF like Windows 7.
1 vote -
PDF Maker (PowerPoint) crashes with long path to file
PDF Maker seems to crash for PowerPoint when the path name is long. I tested converting with a PPTX file in OneDrive, and it crashed when the path and filename length were 250.
1 voteHi
Thanks for reporting the issue. We are able to reproduce this and added it to our bug database. We will keep you posted on the progress.
Thanks
Tanvi -
Combine files page 1 lost and no bookmarks
When I combine 2 or more PDF's with a specific file that file loses the first page. I added a blank page to compensate for this.
All files have bookmarks. Once combined I can use all the bookmarks except for the specific file. It appears as 1 bookmark. I cannot send you the file because it contains confidential information. Any suggestions? Thanks1 vote -
watermark is still not working, IDK maybe fix it?
Watermark will not add to documents. Been like this for a few weeks. Maybe y'all could come up with a fix.
1 vote -
Graphics on the Excellist are not appeared on the converted PDF properly.
Excellist version: microsoft office Home and Business 2019 Ver. 1911
Adobe Acrobat DC 2019.021.20061
OS: Windows 101 voteGreat to hear that!
We are closing this request.Cheers!
Tanvi -
Original file name in PDF metadata
What I’m looking for is a way to imbed the originating file name somewhere in the Meta data of the pdf for future reference. It would have nothing to do with the file name used for the PDF when exporting the original file. Use case: Often a client will rename a pdf and down the road I have to find the original Indesign file used to create that pdf.
2 votesHi
Are you creating the PDF from Acrobat or from some other software?
Thanks
Tanvi -
Increase document size on cloud conversion
I find myself unable to convert a word document file to pdf with proper hyperlinks for the table of contents. Please either increase the size limit for conversion of the files on Document Cloud and/or enable preferences option in Microsoft application for better conversion of files including attaining the hyperlinks in the documents and other features.
3 votesThanks for your feature request. We have added it to our backlog and will be prioritized as per other items.
Thanks
Tanvi -
Combining word documents into PDF
My ACrobat Pro no longer supports combining word documents into a PDF. When I can go to a file to select the word docs it only brings up "supported file types".
1 vote -
Bug: Images corrupted on converting to PDF from PowerPoint
See attached for the screen grab of corrupted image.
PowerPoint version 1902 / Office 365 / Windows 7
I cancelled the Acrobat subscription due to this bug, so recreating the problem on my side will be difficult.1 voteHi
Can you share a sample PowerPoint file where this issue is reproducible with us?
Thanks
Tanvi -
Acrobat DC compile files into single PDF, Illustrator files grayed out
In Acrobat DC when attempting to combine files into single PDF and trying to select Illustrator files they are grayed out and cannot be selected. I have to drag them from the finder into Acrobat. This is a major pain and waste of time. Before the upgrade I could always select an AI file to add to a PDF. Now I never can, even when trying to replace a page with a new file. Illustrator and Acrobat are not talking to each other.
2 votesHi
Acrobat does not support conversion of AI files to PDF via the Combine functionality.
Can you confirm that you are combining AI files or PDF files created from Illustrator?
Also, do you have Illustrator installed on your system?Thanks
Tanvi -
Dialog Utility for Batch PDF Conversion from Office/Docs to PDF
Create a right click utility option to be able to batch convert files to PDF without prompting for each document save. Your competitors have this feature and Adobe Acrobat should be able to do this without "actions" or other workarounds.
Complete the following use case.
- Highlight multiple Office/Document files (even 50-100 is possible) 1A. Right click the documents
- Click "Batch Convert to PDF"
- A dialog opens, lists all selected files, has the ability to add new or remove files, asks where to save all PDFs and what settings such as PDF/A, quality, etc
- Have multiple conversion options such as "Convert…
2 votesHi
There is an option to Batch create PDFs from Acrobat.
You can do so via File > Create > Create Multiple PDF Files.Thanks
Tanvi -
Cannot convert Emails to PDF in Office 365 group
I am in Outlook 2016 on Windows 10 and I access an office 365 group. I highlight multiple emails and right click and select convert to pdf, however I get the error "Invalid Selection. Please select one or more emails in the explorer and try again." This works perfectly fine in the inbox and all folders, just not within an Office 365 group. We need to do this because we need to export emails from groups just like we do in our regular inbox.
1 vote -
I loose all active links when converting from Word Docs to Adobe PDFs
I use a Macbook Pro
3 votesHi
Can you try changing the extension to .pdf and then open it?
Thanks
Tanvi
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