357 results found
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BUG: Acrobat PDFMaker 17 for Word: ignores "conversion settings" choice - fully documented
There seems to be a bug in "Acrobat PDFMaker 17 for Word" (which does not exist in "Acrobat PDFMaker 17 for PowerPoint). The chosen "Conversion Settings" doesn't work when working in Word as shown in the attached file (and I also show that things work properly when working in PowerPoint).
I found that copying my *.joboptions file to:
C:\Program Files (x86)\Adobe\Acrobat 2017\Acrobat\Settings\Standard.joboptions" was a workaround, but obviously there is a bug that needs to be fixed.1 vote -
1 vote
Hi
Can you share the steps and the error you are facing?
Also, share Acrobat and Office version.Thanks
Tanvi -
Accessibility Problems with Images/Figures
I have a Microsoft Word file that has a number of images. I need to make an accessible PDF. I have entered alternate text for each image in MS Word. When I convert the Word file to PDF, the alternate text I had entered in MS Word is carried over to the PDF, which is what I want. The problem is that it puts all images/figures at the beginning of the tag tree no matter where the image comes in the document. When I look at the Reading Order for each page, it puts all images as the last item…
6 votesHi,
I have reported the issue to the Engineering Team and you may see it fixed in future releases.Thanks
Rachit -
Document title transfer from MS Word plug-in
In the PDF Maker plug-in for MS Office, add additional controls in the PDF Preference settings to make accessible PDFs:
Set the Display Title options to a drop-down menu with the choices of Document Title or File Name.
21 votesThanks for your feature request. We have added it in our backlog which will be prioritized based on other items. We will keep you posted with the progress.
Thanks
Tanvi -
Creating PDF from Office 365 Mac MS Word Results in a Network Error Unrelated
Case ADB-7492668-J6J4 -Word file is uploaded with embedded fonts as per Preferences (see attached) to the document cloud and then PDF converting Acrobat provides following error (see attached) "Acrobat PDF Conversion could not be completed. This could be due to a network error or if there is no valid Acrobat online service membership." If you go through the same process except NOT embedding fonts the same document will convert to PDF without error. However, the fonts in the PDF file are now different in the Word file as they are no longer embedded. When using a MS OS and upload…
5 votesHi
Is your file size exceeding 100MB after embedding fonts?
Thanks
Tanvi -
Combine feature
There should be a way that you can drag/drop an email into Adobe so that it converts the email (Outlook) into a PDF, and ALSO converts and combines the attachments onto the PDF. The way I know to do this is extremely clunky and includes having to download each attachment separately to later have to use the combine feature to add each one.
2 votesThanks for your feature request. We have added it in our backlog which will be prioritized based on other items. We will keep you posted with the progress.
Thanks
Tanvi -
Acrobat for Mac won't do High-Quality PDF with bookmarks and links
Making a PDF from a Word (2016 or 2019) document on the Mac, I can't select job options AND get bookmarks and links. I use the ribbon tool, which offers two options: High Quality and Online (which, ominously, tells me it uses Microsoft servers... why??). High Quality (using, I guess, Distiller) won't make bookmarks or preserve links. Online makes bookmarks and preserves links, but resamples. I end up making both and copy/pasting graphics from the HQ PDF into the Online PDF. Ridiculous workaround.
1 voteHi
It seems you are using Acrobat Pro DC. We have taken your feedback for our online service to create PDF on Mac and have added it to our backlog. We will keep you posted on its status.
Thanks
Tanvi -
PDF Maker for Acad 2017 and higher
When is PDF Maker going to be available for Autocad 2017 and higher?
1 voteHi
PDFMaker support is present for AutoCad 2018 and 2019 64bit applications.
For more details, please referhttps://helpx.adobe.com/in/acrobat/kb/compatible-web-browsers-pdfmaker-applications.html
Thanks
Tanvi -
Merge Png do not work correctly
The output file is super small.It is like 1/100th of the original size. Not useable at all.
1 vote -
Adobe prompting "Are you sure this file is from a trustworthy source" every time you print to PDF from Outlook
Ever since the latest update Adobe is prompting "Are you sure this file is from a trustworthy source" every time you print to PDF from Outlook
4 votesHi
Please check with latest Acrobat update. This issue must be resolved now.
Thanks
Tanvi -
Show Number of Pages in pdfs when combining multiple documents
Acrobat 11 had a feature that showed the number of pages in each document being combined. Acrobat DC has it but you must hover over the document to see it.
I often combine 100 pdfs together to make one document. I need each file to have even pages so that they print correctly and each section starts on a left hand page. In Acrobat 11 I could read at a glance which sections needed an extra page. It now takes 15 to 20 minutes to hover over each pdf (there are 100 of them) to see if they have even…
3 votesThanks for your feature request. We have added it in our backlog which will be prioritized based on other items. We will keep you posted with the progress.
Thanks
Tanvi -
Export animation from InDesign to interactive PDF please!
We are an enterprise customer with over 1,000 Adobe users.
I would like our users to be able to create animated presentations using InDesign rather than PowerPoint and export the content as an interactive PDF. Currently this can't be done, you can output the animation using Publish Online, which outputs a URL, which isn't secure or in a format we would want, not everyone wants to view presentations on the web, most of our presentations our confidential!I can't express enough how useful it would be to be able to export the animation to interactive PDF. We could move the…
4 votesHi
Thanks for your feature request. This would be more applicable for InDesign team so would request you to log it under InDesign forum.
However, we have also added it in our backlog which will be prioritized based on other items.Thanks
Tanvi -
Add To, join or Merge
It should be possible, to have an ADD TO, JOIN TO or MERGE command to integrate a PDF file into another one, directly from the File Menu applications.
As an example
1. Attached on an email I receive a PDF file containing the instructions to pay my Car Insurance.
2. I save this PDF as “Car Insurance 2019.pdf”
3. A few day later I pay this insurance thru Online Banking
4. I save the proof of the payment as “Payment House Insurance 2019.pdf”
The new command
a. Besides the SAVE or SAVE AS - creating another PDF file, it should…1 voteHi
You can already achieve that by using Tools > Combine Files options in Acrobat that allows you to merge multiple PDFs and non-PDFs into single PDF file.
Thanks
Tanvi -
Word, Save as PDF, best for electronic distribution fails with error
New problem today, 3/7/19 I can no longer save a Word doc as a PDF optimized for electronic distribution. The Word doc itself doesn't seem to matter, happens with different fonts etc.
In Word, attempt to File -> Save As -> PDF with Best for Electronic Distribution option selected fails with the message Can't Export File. There are three workarounds: 1)Save As PDF with Best for Printing option, 2)Print -> Print to PDF, or 3)click the Acrobat tab in Word and Create PDF icon upper left.
my setup:
Mac OS 10.14.3
Word 16.16.7
Acrobat Pro DC 2019.010.200981 voteGlad to know that your issue is resolved!
Cheers!
Tanvi -
Has the PDFMaker Crashing MS 2016 and MS Office 365 Issue Been Fixed?
Has the issue with PDFMaker crashing with Office 2016 and Office 365 on Windows been fixed? The workaround provided in your article acknowledging this issue (see link below) did not suffice, and we had to remove the Acrobat plugin from our MS Office 365. In so doing, we lost the added bookmarking features available via your plug in. The rules for California Court Filings require bookmarking, which that plug in helps automate.
https://helpx.adobe.com/acrobat/kb/troubleshoot-acrobat-pdfmaker-problems-office.html#temp_problem
1 voteHi
This issue has long been resolved from Microsoft’e end. Please ensure that you are using the latest version of Acrobat and Office.
Thanks
Tanvi -
"Combing files in Acrobat..." is not combining .HEIC files
Working on Windows 10 Enterprise, Version 1803, OS Build 17134.523
Acrobat Pro DC, Version 2019.010.20069When combining a list of files, Acrobat will not actually combine the file type HEIC. Everything else is combined but there is no indication in Acrobat that it left the HEIC files out. When combining dozens of files, it is easy to miss this issue.The "Files" attachment shows two PDF's and an HEIC file that need to be combined. When I select all, right click, "Combine files in Acrobat...", I get the results in the "Results" attachment. All that appears is the two PDF's.
1 voteHi
Acrobat does not support .Heic files. In case, you want to combine it, you can print it to PDF from native application and then combine it.
Thanks
Tanvi -
Issue with pdf files coming from Nitro 9
When combining pdf files coming from Nitro 9, in some cases I have issues with some sentences. There are missing letters.
It doesn't appear each times, but when it appears it is always the same mistake1 voteWe are closing this case from our end as there had been no response from your side. Feel free to reopen a new case if you are still facing this issue.
Thanks
Tanvi -
Index page
I would like to have an index page created (from name of pdf's) or the possebility to type in one myself at the first page when adding mutliple Pdf's into one. with a link on the index page to the pages througout the new pdf.
3 votesThanks for your feature request. We have taken a note of it and it will be prioritized based on other backlog items.
Thanks
Tanvi -
Can't use MS Word "Create PDF" plugin to create PDFs that show tracked changes
Prior to the most recent Acrobat update, I was able to use the Acrobat "Create PDF" plugin to create PDFs showing tracked changes. However, now the plugin automatically puts the file in "No Markup" view when it PDFs. This is very frustrating! The only way to create a PDF showing tracked changes is to print to PDF. The Acrobat plugin is now useless. Please fix this! The "Create PDF" plugin needs to PDF the Word file in whatever view is currently enabled (e.g., Simple Markup, All Markup, No Markup, Original) instead of Defaulting to the "No Markup" view.
3 votesHi
Please uncheck the preference “Convert displayed comments to notes in Adobe PDF” in Preferences > Word from Acrobat ribbon in MS Word.
Hope this helps!Thanks
Tanvi -
Please add the .msg file type as an option for converting email messages that are saved on a network drive to PDF Portfolio format.
We need the ability to convert folders/subfolders containing .msg files to a PDF Portfolio file. But the .msg extension is not a supported extension for conducting this conversion. The only way to do it is to create a folder in Outlook and drag all of the .msg files into the folder, which isn't practical and is an extra step. All of the other Microsoft file types seem to be supported (docx, xlsx, pptx, etc.), so I'm not sure why the .msg file type isn't supported.
I have spent a couple support sessions with Tanvi Bhalla of Adobe trying to solve…
16 votesThanks for your feature request. We have added it in our backlog which will be prioritized based on other items. We will keep you posted with the progress.
Thanks
Tanvi
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