374 results found
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Can't make PDF from .tif file BUG REPORT
I receive .ai and .pdf files via email from customers. I convert these files to .tif in Photoshop. Until sometime around the end of October, I would create multi page PDFs with Acrobat, as proofs. The .tifs are used as print files. Now I get this error box. "Adobe Acrobat could not open 'WFFTBRAB2019WineSignage11x17batch1Page01.tiff' because it is either not a supported file type or because the file has been damaged (for example, it was sent as an email attachment and wasn't correctly decoded)."
Here is my case number: ADB-9772660-R1Y52 votes -
merge files binder
When creating a binder using the > Combine Files function, all batch imported files should be clearly checked by default, with the option to uncheck individual files.
Alternatively: When clicking > Combine, the user could be notified:
"It seems you have imported more files than are currently being combined. Is this right? (Tip: If you like to use all your imported files in this binder, please check all your imported files by doing X.) >Y/N1 voteHi
Can you please elaborate on your request?
Where exactly are you facing problems in current Combine workflow?Thanks
Tanvi -
File default zoom option when creating pdf from Word file
When creating a pdf from a Word file, it would be useful to be able to set the default zoom of the file.
From posts on other platforms, it appears that some get random default zooms on their files.2 votesThanks for your feature request. We have added it in our backlog which will be prioritized based on other items. We will keep you posted with the progress.
Thanks
Tanvi -
Problem with merged documents
When I merge several documents into a single PDF, recipients are telling me they are getting an error message that a file is corrupt. The merged documents consist of 3 MS Word documents, a single PowerPoint presentation, and 5 PDFs. We recently were upgraded to Adobe Acrobat Pro DC, Version 2019.012.20040. I didn't have this problem before. I've re-created the MS Word and PowerPoint documents and still no fix to the issue. Any suggestions?
1 voteHi
Please ensure that your Acrobat and Office are updated to latest version.
Can you view the combined PDF correctly or are you also getting an error message?
Please share the error message screenshot with us.Thanks
Tanvi -
Convert html to pdf on Mac
Please allow html to be created as clickable pdfs on a Mac. The documentation you provide says it can be done on Firefox but that is false. Wasted hours with your support folks before they said it can't be done.
4 votesHi Valeria,
Thanks for reaching out. We are really sorry for the inconvenience you are facing.
As much as I understand from your post, you want to convert an HTML document to PDF from browser. It is unclear if the document is a locally saved HTML file or an online URL.Unfortunately, local HTML files cannot be converted from browser as Acrobat browser extensions only work for online URLs. So you will have to use Acrobat Create PDF tool to convert the file.
1. Launch Acrobat.
2. Go to File→Create→PDF from Web Page.
3. Click on “Browse” button and select the HTML file to be converted.
4. Click Create.
If the converted document is not proper (as mentioned by you), please share a sample HTML file with us so that we can check the issue.If you want to convert an online URL, you can use Acrobat…
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Snipping Tool / Screen Shot Tool or Add-on in Adobe DC
It would be hugely beneficial to have seamless integration of the Snipping Tool and Adobe DC with one-click creation of a PDF from a screen shot or screen selection. For the purpose of this request I am using a Windows laptop with the full suite of Adobe Creative Cloud. I can already create PDFs with one-click from most other Microsoft products such as Word, Excel, PPT and Outlook, but having Adobe be able to handle screen shots and even combine/edit them without going through file/save/rename/export/save will be a great enhancement to Adobe DC which is already a great product.
2 votesHi
Have you tried using Create from clipboard option?
It is available in File > Create, Tools > Create PDF and Tools > Combine by clicking on the Add Files dropdown.Thanks
Tanvi -
make Acrobat Pro compatible with IBM Notes version 10
Adobe Acrobat has been compatible with the major business application like MS Outlook or Lotus/IBM Notes since a long time.
With the version 10 of IBM Notes (that was October 2018) Adobe Acrobat 2017 is no longer compatible with this email suite.
The PDFMaker Addin did a great job in creating PDFs from Mail.
Unlike just "printing to PDF" the right border has not been cut when the text was too long and the PDFMaker did include all attachments from the mail into the final PDF.So the Adobe Acrobat was a perfect companion for documenting approvals and other buisiness…
11 votesThanks for your feature request. We have added it in our backlog which will be prioritized based on other items. We will keep you posted with the progress.
Thanks
Tanvi -
Bug: Acrobat Pro DC add-on in Firefox does not convert to PDF
Windows 10 Enterprise 1803, Acrobat Pro DC 2019.012.20040, Firefox 69.0, Acrobat Add-on 18.0.10
Hi, when I try to convert a web page with the Acrobat Add-on in the upper right corner of my Firefox browser, I get an error message in Acrobat: There was an error opening this document. This file cannot be found. I cannot do anything else.
In Chrome I can convert to PDF without any problems.
Thank you very much for your help!1 vote -
Drag MS Word documents into an existing PDF - no longer works
We used to be able to drag MS Word documents into existing PDFs (in the thumbnail view), and the Word document would automatically be PDFed and combined with the existing PDF. This no longer works, and is causing certain tasks to take much longer than they used to.
1 voteHi
Can you share your Office and Acrobat version?
Also, share the exact steps you are doing and screenshot of the error that you are facing.Thanks
Tanvi -
Acrobat Pro
I wish the application can convert outlook email with attachments into a single pdf with attachments immediately following the email. It will be ideal if a whole folder of emails can be converted with same format of file names that can be chosen by the user
2 votesThanks for your feature request. We have added it in our backlog which will be prioritized based on other items. We will keep you posted with the progress.
Thanks
Tanvi -
Create multiple pdfs crashes
Acrobat Pro DC latest version on Windows 10 (latest). after creating about 20 pdfs it catches out simply closing acrobat. Have same problem on multiple PCs. Has been happening for 6 months or so. Before that I could create 100s without a problem.
2 votesHi
Thanks for sharing the steps. We are aware of a similar issue with OneDrive files and are working on fixing it.
Can you check if you can convert Office files kept in OneDrive by right-click menu and the PDF gets created. Does the Office app remain open or does it get closed?Thanks
Tanvi -
When trying to convert a web page in Firefox, using the .
When I try to convert a web page in Firefox to pdf using the icon on top right corner, it often does not work. If I try the convert to pdf using the print command on the right dropdown list, the optionto print, then adobe pdf will convert the same page to a perfect pdf. What is wrong?
1 vote -
Add Page Number Column in Combine Files workflow.
We have a functionality till Acrobat DC October 2018 release which shows the page number when combining the PDF files on Page thumbnail. This feature was enhanced in such a way that now the users have to rollover the mouse to the document to see the number of pages. It would be great if we can have a separate column which shows the page numbers in such a way we can have both complete view of the document in Page thumbnail and the page number as well without rolling over the mouse cursor to PDF.
2 votesThanks for your feature request. We have added it in our backlog which will be prioritized based on other items. We will keep you posted with the progress.
Thanks
Tanvi -
Firefox addon failing to convert
Hello, I recently installed the Acrobat Firefox add on. Here are the issues:
it takes an enormous amount of time for the conversion process to complete
As you will see in the attached screencast, the "open pdf in acrobat" option is turned off, yet acrobat application opens anyway. either way, you will see that i'm logged into the account and logged in to the document icloud.
1 vote -
HEIC Support
Provide support for HEIC files. This is apple's new standard and lots of clients send over these image files like jpegs that need to be inserted into my pdfs. PDF is intended to be the "universal" format so this seems like an obvious addition. Thanks!
6 votesThanks for your feature request. We have added it in our backlog which will be prioritized based on other items. We will keep you posted with the progress.
Thanks
Tanvi -
More file/folder options for combine files tool
I've used this tool for years and have turned to 3rd party vendors for better options. Adobe should step in and revamp this tool.
For me the issue with this tool is the processing features. I cannot add multiple folders containing multiple files and output aggregate PDF's that correspond to each folder. The same is true with more complex file/folder structures where I may wish to add and combine specific sub-folders from specific directories into aggregated PDF's.
Moreover, the file naming features could benefit from an upgrade in features. I'd like to have the option of renaming a new aggregate…
3 votesThanks for your feature request. We have added it in our backlog which will be prioritized based on other items. We will keep you posted with the progress.
Thanks
Tanvi -
Convert WORD files to PDF directly through Dropbox
I have Word files in the dropbox, which I need to generate a PDF. I would like to generate this PDF files directly in the dropbox .
1 voteHi
You can achieve the same by signing in with your Dropbox account in Acrobat and select the file to create PDF. Click on Create PDF button and the file would be converted to PDF.
Thanks
Tanvi -
BUG: Acrobat PDFMaker 17 for Word: ignores "conversion settings" choice - fully documented
There seems to be a bug in "Acrobat PDFMaker 17 for Word" (which does not exist in "Acrobat PDFMaker 17 for PowerPoint). The chosen "Conversion Settings" doesn't work when working in Word as shown in the attached file (and I also show that things work properly when working in PowerPoint).
I found that copying my *.joboptions file to:
C:\Program Files (x86)\Adobe\Acrobat 2017\Acrobat\Settings\Standard.joboptions" was a workaround, but obviously there is a bug that needs to be fixed.1 vote -
1 vote
Hi
Can you share the steps and the error you are facing?
Also, share Acrobat and Office version.Thanks
Tanvi -
Accessibility Problems with Images/Figures
I have a Microsoft Word file that has a number of images. I need to make an accessible PDF. I have entered alternate text for each image in MS Word. When I convert the Word file to PDF, the alternate text I had entered in MS Word is carried over to the PDF, which is what I want. The problem is that it puts all images/figures at the beginning of the tag tree no matter where the image comes in the document. When I look at the Reading Order for each page, it puts all images as the last item…
6 votesHi,
I have reported the issue to the Engineering Team and you may see it fixed in future releases.Thanks
Rachit
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