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Acrobat for Windows and Mac

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Acrobat for Windows and Mac

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386 results found

  1. PDF Maker seems to crash for PowerPoint when the path name is long. I tested converting with a PPTX file in OneDrive, and it crashed when the path and filename length were 250.

    1 vote

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  2. When I combine 2 or more PDF's with a specific file that file loses the first page. I added a blank page to compensate for this.

    All files have bookmarks. Once combined I can use all the bookmarks except for the specific file. It appears as 1 bookmark. I cannot send you the file because it contains confidential information. Any suggestions? Thanks

    1 vote

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    0 comments  ·  Creating PDFs  ·  Admin →
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  3. Watermark will not add to documents. Been like this for a few weeks. Maybe y'all could come up with a fix.

    1 vote

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    Resolved  ·  2 comments  ·  Creating PDFs  ·  Admin →
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  4. Excellist version: microsoft office Home and Business 2019 Ver. 1911
    Adobe Acrobat DC 2019.021.20061
    OS: Windows 10

    1 vote

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  5. What I’m looking for is a way to imbed the originating file name somewhere in the Meta data of the pdf for future reference. It would have nothing to do with the file name used for the PDF when exporting the original file. Use case: Often a client will rename a pdf and down the road I have to find the original Indesign file used to create that pdf.

    2 votes

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  6. I find myself unable to convert a word document file to pdf with proper hyperlinks for the table of contents. Please either increase the size limit for conversion of the files on Document Cloud and/or enable preferences option in Microsoft application for better conversion of files including attaining the hyperlinks in the documents and other features.

    3 votes

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  7. My ACrobat Pro no longer supports combining word documents into a PDF. When I can go to a file to select the word docs it only brings up "supported file types".

    1 vote

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    0 comments  ·  Creating PDFs  ·  Admin →
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  8. See attached for the screen grab of corrupted image.
    PowerPoint version 1902 / Office 365 / Windows 7
    I cancelled the Acrobat subscription due to this bug, so recreating the problem on my side will be difficult.

    1 vote

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  9. In Acrobat DC when attempting to combine files into single PDF and trying to select Illustrator files they are grayed out and cannot be selected. I have to drag them from the finder into Acrobat. This is a major pain and waste of time. Before the upgrade I could always select an AI file to add to a PDF. Now I never can, even when trying to replace a page with a new file. Illustrator and Acrobat are not talking to each other.

    2 votes

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    Hi

    Acrobat does not support conversion of AI files to PDF via the Combine functionality.
    Can you confirm that you are combining AI files or PDF files created from Illustrator?
    Also, do you have Illustrator installed on your system?

    Thanks
    Tanvi

  10. Create a right click utility option to be able to batch convert files to PDF without prompting for each document save. Your competitors have this feature and Adobe Acrobat should be able to do this without "actions" or other workarounds.

    Complete the following use case.

    1. Highlight multiple Office/Document files (even 50-100 is possible) 1A. Right click the documents
    2. Click "Batch Convert to PDF"
    3. A dialog opens, lists all selected files, has the ability to add new or remove files, asks where to save all PDFs and what settings such as PDF/A, quality, etc
    4. Have multiple conversion options such as "Convert…
    2 votes

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  11. I am in Outlook 2016 on Windows 10 and I access an office 365 group. I highlight multiple emails and right click and select convert to pdf, however I get the error "Invalid Selection. Please select one or more emails in the explorer and try again." This works perfectly fine in the inbox and all folders, just not within an Office 365 group. We need to do this because we need to export emails from groups just like we do in our regular inbox.

    1 vote

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  12. 3 votes

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  13. I receive .ai and .pdf files via email from customers. I convert these files to .tif in Photoshop. Until sometime around the end of October, I would create multi page PDFs with Acrobat, as proofs. The .tifs are used as print files. Now I get this error box. "Adobe Acrobat could not open 'WFFTBRAB2019WineSignage11x17batch1Page01.tiff' because it is either not a supported file type or because the file has been damaged (for example, it was sent as an email attachment and wasn't correctly decoded)."
    Here is my case number: ADB-9772660-R1Y5 

    2 votes

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    Need Info  ·  2 comments  ·  Creating PDFs  ·  Admin →
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  14. When creating a binder using the > Combine Files function, all batch imported files should be clearly checked by default, with the option to uncheck individual files.

    Alternatively: When clicking > Combine, the user could be notified:
    "It seems you have imported more files than are currently being combined. Is this right? (Tip: If you like to use all your imported files in this binder, please check all your imported files by doing X.) >Y/N

    1 vote

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  15. When creating a pdf from a Word file, it would be useful to be able to set the default zoom of the file.
    From posts on other platforms, it appears that some get random default zooms on their files.

    2 votes

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  16. When I merge several documents into a single PDF, recipients are telling me they are getting an error message that a file is corrupt. The merged documents consist of 3 MS Word documents, a single PowerPoint presentation, and 5 PDFs. We recently were upgraded to Adobe Acrobat Pro DC, Version 2019.012.20040. I didn't have this problem before. I've re-created the MS Word and PowerPoint documents and still no fix to the issue. Any suggestions?

    1 vote

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    Hi

    Please ensure that your Acrobat and Office are updated to latest version.
    Can you view the combined PDF correctly or are you also getting an error message?
    Please share the error message screenshot with us.

    Thanks
    Tanvi

  17. Please allow html to be created as clickable pdfs on a Mac. The documentation you provide says it can be done on Firefox but that is false. Wasted hours with your support folks before they said it can't be done.

    4 votes

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    Hi Valeria,

    Thanks for reaching out. We are really sorry for the inconvenience you are facing.
    As much as I understand from your post, you want to convert an HTML document to PDF from browser. It is unclear if the document is a locally saved HTML file or an online URL.

    Unfortunately, local HTML files cannot be converted from browser as Acrobat browser extensions only work for online URLs. So you will have to use Acrobat Create PDF tool to convert the file.
    1. Launch Acrobat.
    2. Go to File→Create→PDF from Web Page.
    3. Click on “Browse” button and select the HTML file to be converted.
    4. Click Create.
    If the converted document is not proper (as mentioned by you), please share a sample HTML file with us so that we can check the issue.

    If you want to convert an online URL, you can use Acrobat…

  18. It would be hugely beneficial to have seamless integration of the Snipping Tool and Adobe DC with one-click creation of a PDF from a screen shot or screen selection. For the purpose of this request I am using a Windows laptop with the full suite of Adobe Creative Cloud. I can already create PDFs with one-click from most other Microsoft products such as Word, Excel, PPT and Outlook, but having Adobe be able to handle screen shots and even combine/edit them without going through file/save/rename/export/save will be a great enhancement to Adobe DC which is already a great product.

    2 votes

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  19. Adobe Acrobat has been compatible with the major business application like MS Outlook or Lotus/IBM Notes since a long time.

    With the version 10 of IBM Notes (that was October 2018) Adobe Acrobat 2017 is no longer compatible with this email suite.

    The PDFMaker Addin did a great job in creating PDFs from Mail.
    Unlike just "printing to PDF" the right border has not been cut when the text was too long and the PDFMaker did include all attachments from the mail into the final PDF.

    So the Adobe Acrobat was a perfect companion for documenting approvals and other buisiness…

    11 votes

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  20. Windows 10 Enterprise 1803, Acrobat Pro DC 2019.012.20040, Firefox 69.0, Acrobat Add-on 18.0.10

    Hi, when I try to convert a web page with the Acrobat Add-on in the upper right corner of my Firefox browser, I get an error message in Acrobat: There was an error opening this document. This file cannot be found. I cannot do anything else.
    In Chrome I can convert to PDF without any problems.
    Thank you very much for your help!

    1 vote

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