2297 results found

1. Bug: Color detection not possible in zoom 6400%

   Color detection not possible in zoom 6400% if I move the curser/crosslines upon a color in a PDF-document. See attached

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2. You are billing my checking account and now you want me to sign up and pay again forsomething you already are billing me for? WTF???????????

   you are billing my checking account already and now you want me to pay again WTF?????????????????????????????

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3. Android pdfs

   Access all clouds for all pdgs and screenshots copy.

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4. I lost opportunity to use Send & Truck. What to do? My tool is Adobe Acrobat Pro DC.

   I lost opportunity to use Send & Truck. What to do? My tool is Adobe Acrobat Pro DC.

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5. Searching Converted Emails

   After converting an Outlook email folder it does it correctly with all emails and any subfolders, however, I am unable to search any of it. Please add a way to search through each folder.

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6. Bug: PDF Portfolio Date Column Does Not Show Correct Date and Time of Outlook Emails

   The dates and times shown in the Date column of a PDF portfolio of Outlook emails are not correct – in the PDF portfolio Date column the email dates and times are seven hours behind the actual dates and times of the emails in the portfolio. Example: Email date and time: March 24, 2018 7:59:26 PM; date and time of email shown in the portfolio Date column: 3/24/2018 12:59:26 PM. This seven-hour difference is the same for sent emails and received emails, i.e., the email date and time of sent emails and the email date and time of received emails as shown in the PDF portfolio Date column is always seven hours earlier than the date and time shown on the emails in the portfolio. If it matters, my computer is located in the Pacific time zone ((UTC-07:00) Pacific Time (US & Canada)). Is there a Preference or other setting that I can change in Acrobat Pro DC to correct this problem?

   The dates and times shown in the Date column of a PDF portfolio of Outlook emails are not correct – in the PDF portfolio Date column the email dates and times are seven hours behind the actual dates and times of the emails in the portfolio. Example: Email date and time: March 24, 2018 7:59:26 PM; date and time of email shown in the portfolio Date column: 3/24/2018 12:59:26 PM. This seven-hour difference is the same for sent emails and received emails, i.e., the email date and time of sent emails and the email date and time of received emails… more

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7. DC Performance Unsatisfactory when I "Sign in"

   Performance:
   DC performance is unsatisfactory. It seems to be tied to being logged in. When the app is not "signed in", it works fine, but then it won't always start up without requiring that I sign in.
   When I sign in, the app routinely freezes whenever opening, annotating, or otherwise working with documents. It becomes infuriating. This has been going on for years now and apparently hasn't been addressed or even acknowledged to be an issue.

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8. Adobe Acrobat Pro DC for iPad

   I would like to see a version of Adobe Acrobat Pro DC for the iPad. Thank you.

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9. Send email without crashing

   It would be great if Adobe Acrobat DC for Mac could send emails without crashing. I can no longer use this feature. Support has given me changes to my system, I have updated the app and tried everything myself. Quite a handy feature to have in almost any application.

   I use Outlook for Mac 2016 for email.

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10. Adobe Reader, DC, InDesign - Linux

    I'm hate Windows, am migrating to Linux, and need Adobe tools for my employment.

    7 votes

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11. Email Drag and Drop

    The Create Adobe PDF from selected Outlook messages in Adobe Acrobat DC is a wonderful tool and I use it every 10 minuts. Before getting this tool I and my colleagues just dragged each message to a folder and created by that an Outlook.msg file for each message.

    To have these old msg files moved into the new PDF file I have to copy the msg files back into Outlook and then create or append the messages to the PDF.

    It would be helpful if the outlook.msg record could be appended to the PDF by drag and drop to the PDF file.

    The Create Adobe PDF from selected Outlook messages in Adobe Acrobat DC is a wonderful tool and I use it every 10 minuts. Before getting this tool I and my colleagues just dragged each message to a folder and created by that an Outlook.msg file for each message.

    To have these old msg files moved into the new PDF file I have to copy the msg files back into Outlook and then create or append the messages to the PDF.

    It would be helpful if the outlook.msg record could be appended to the PDF by drag and drop to the… more

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12. crashed

    Acrobat just crashed due to file size, and could not be recovered, just lost everything.

    5 votes

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    Need Info  ·  digvijay singh bisht responded

    Sorry for the inconvenience caused to you. Kindly share with us your machine details and Acrobat version.
    Also are you facing this issue with a particular document or this is a generic issue.

13. Why?

    So I am trying to work on a audio spectrum in AE for youtube. The green bar keeps going away then it slows down I am super mad at AE right now.

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14. Stack crash when using Advanced Search on Windows 7

    When using Edit | Advanced Search… on Windows 7, Acrobat Professional DC consistently crashes with the following report:

    Problem signature:
    Problem Event Name: APPCRASH
    Application Name: Acrobat.exe
    Application Version: 15.16.20039.54196
    Application Timestamp: 5728a758
    Fault Module Name: StackHash_f1a3
    Fault Module Version: 6.1.7601.24094
    Fault Module Timestamp: 5abedfcd
    Exception Code: c0000374
    Exception Offset: 000ce9fb
    OS Version: 6.1.7601.2.1.0.256.48
    Locale ID: 3081
    Additional Information 1: f1a3
    Additional Information 2: f1a37b16ca1208762a0b8aa6cab1b014
    Additional Information 3: 491b
    Additional Information 4: 491bf36471b9991aef7b9c9cc09ecca7

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    Need Info  ·  AdminAakash Deep (Software Engineer, Adobe) responded

    Hi,

    Sorry to hear that you’re facing while using Find tool.
    In order to reproduce the issue in-house, can you please provide the following details :

    1. Please tell us the version of your Acrobat/Reader.
    2. Could you please share the workflow that you’re trying to perform using the Find tool?
    3. It will be great if you could share the crash dump with us.

    How to create crash logs on Windows environment?
    1. Retry the scenario where Acrobat crashes
    2. Do not close the pop-up when Acrobat crash
    3. Open Task manager
    4. Right-click on “Acrobat.exe *32” process and select ‘Create Dump file’
    5. It will create a log file in the temp folder. (Path will be displayed on pop-up comes when logs created). You can also check this under
    - Open Run process (Win+R)
    - Type temp
    - Logs file will be available here with name “Acrobat.DMP” or “Acrobat(n).DMP” if there are other Acrobat dumps exist.

    Please follow the steps to share the crash logs using Adobe send – https://cloud.acrobat.com/send
    – Open this link.
    – Click on “Select files to Send”.
    – Click link “Choose file from my computer” and select the file
    – Click on “Add Files”, if you have more files to add.
    – Click on Create Link.
    – Share this link with us.

    For getting the version of the application (Adobe Acrobat/Reader DC)
    1. Open the Adobe Acrobat/Reader DC application in your machine.
    2. Click on the ‘Help’ menu in the application.
    3. Click on ‘About Adobe Acrobat/Reader DC…’.

    Thanks,
    Adobe Acrobat DC Team

    Hi,

    Sorry to hear that you’re facing while using Find tool.
    In order to reproduce the issue in-house, can you please provide the following details :

    1. Please tell us the version of your Acrobat/Reader.
    2. Could you please share the workflow that you’re trying to perform using the Find tool?
    3. It will be great if you could share the crash dump with us.

    How to create crash logs on Windows environment?
    1. Retry the scenario where Acrobat crashes
    2. Do not close the pop-up when Acrobat crash
    3. Open Task manager
    4. Right-click on “Acrobat.exe *32” process and select ‘Create Dump file’
    5. It will create a log file in the temp folder. (Path will be displayed on pop-up comes when logs created). You can also check this under
    - Open Run process (Win+R)
    - Type temp
    - Logs file will be available here with name “Acrobat.DMP… more

15. adobe reader for smart tv samsung

    it would be great to have adobe reader in samsung smart tv

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16. Font rendering bug with Charter.ttc from Apple

    To reproduce:
    1. Create a PDF with an embedded version of Bitstream's Charter font included with macOS or OSX.

    1. Open the PDF in Acrobat.

    Expected result: normal display of the font. The PDF displays normally in Apple's Preview reader.

    Observed result: Many glyphs in italic and bold italic will be incomplete (missing terminals), smeared, or the strokes will be too thin. E.g., "B, F, Q, U, a–z, 4, ?," en dash, em dash, etc. Other glyphs may have problems, I have not tested them all.

    Tested on macOS Sierra 10.12.6 with Acrobat DC and Reader DC, both version 18.011.20038; with Charter versions 11.0d1e1 (from Yosemite) and 14.0d2e1 (from High Sierra 10.13.4). The bug presumably exists with other versions of the macOS Charter.

    PDF generated with Mac OS 10.12.6 Quartz PDFContext, PDF version 1.3 (Acrobat 4.x), from Apple Pages; and from Word 2011 via "save as Adobe PDF", Acrobat PDFMaker 15 for Word, PDF version 1.3 (Acrobat 4.x).

    Note that Charter (as a .ttc collection) is made available to users in Mavericks, Yosemite, and Sierra 10.12.0 and 10.12.1, and again in High Sierra 10.13.4.

    It is included on the system but hidden from certain apps on other OS versions from El Capitan up through High Sierra 10.13.3. If working on an OS where the file is hidden, instructions for accessing the .ttc can be found here:
    https://discussions.apple.com/thread/7827223
    http://www.jklstudios.com/misc/osxfonts.html
    Some have also reported those steps don't work, and the better solution is to copy the file from a Yosemite (or High Sierra?) installation/installer.

    Attached file shows correct rendering of italic and bold italic in Preview (top) and bugged rendering in Acrobat (bottom).

    To reproduce:
    1. Create a PDF with an embedded version of Bitstream's Charter font included with macOS or OSX.

    1. Open the PDF in Acrobat.

    Expected result: normal display of the font. The PDF displays normally in Apple's Preview reader.

    Observed result: Many glyphs in italic and bold italic will be incomplete (missing terminals), smeared, or the strokes will be too thin. E.g., "B, F, Q, U, a–z, 4, ?," en dash, em dash, etc. Other glyphs may have problems, I have not tested them all.

    Tested on macOS Sierra 10.12.6 with Acrobat DC and Reader DC, both version 18.011.20038; with… more

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17. Add old version of portfolio

    Could you put the old portfolio options back, and autogenerate the reader inside portfolio so it will open on any platform whether reader is installed or not

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18. Geospatial registration of PDF maps

    As referenced here:
    https://helpx.adobe.com/acrobat/using/geospatial-pdfs.html

    And in several forum threads like this one:
    https://forums.adobe.com/thread/1860275

    There is clearly some conflicting/incomplete info about the possibility to geospatially register PDF maps.

    This is a useful feature. Please consider bringing it back to Adobe Acrobat.

    Thank you!

    2 votes

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19. Adobe Acrobat DC - Program Not Responding. Every time I open the program it crashes. It is completely unusable

    Has anyone found a fix for this problem?

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    Need Info  ·  digvijay singh bisht responded

    Sorry for the inconvenience caused to you. Kindly share with us your machine details and Acrobat version.
    Also are you facing this issue with a particular document.

20. Won't remember magnification setting

    Adobe Acrobat Pro won't remember magnification setting (fit page) after save and close. If I reopen the file after quitting Acrobat it shows the previous default setting. If I force quit and reopen then the change shows. Seems its caching the old settings unless I force quit to clear.

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    Resolved  ·  digvijay singh bisht responded

    Sorry for the inconvenience caused to you.
    You can get your desired results by following the below steps:
    1) Open a pdf
    2) Right click and go to document properties.
    3) click on initial view tab
    4) Select desired ‘Window options’ & save

    After doing the above steps whenever you relaunch the pdf, you’ll get the desired page fit (you selected).