304 results found
-
Not able to access the adobe fill and sign says contact IT person thats me
I have the Adobe DC that I pay monthly for but it will not allow access to the adobe fill and sign and to contact IT person for access. I am the IT person and have not idea why this stopped working?
2 votes -
Invalid JSON
I am trying to use Acrobat Fill and Sign feature to send documents to clients for signature. I go to send them and I get "Invalid JSON" as an error message. It kills to progress to the Fill and Sign process and brings me back to a fresh document. I am using this file created in Acrobat.
I add two email addresses, add my own form language for the email description and body as I need to give info on other processes, and then click Continue and it gives the error message
4 votesHi Eric,
Thanks for reporting the issue and we are sorry for the inconvenience caused to you. I tired locally and was successfully able to send the file for Signature. Could you please confirm the following :
1. Do you see the same error with every PDF file or with this file only?
2. Do you observe the error with this file when you do not change the subject/body with your own language?
3. Also are you using English or some other language for Subject/Body? Did you use any special characters?Regards,
Sandeep Grover -
font changes
I start filling pdf and it uses one font. Then I use some of this letters (č,ć,š,ž,etc.) and it changes font to some other. I dont care what font i use, but i look like ****** sending filled pdfs with 2 fonts. I dont want to use 2 fonts. please help
6 votesHi,
Thanks for providing your valuable feedback. We are looking into it and inform you in case we have any updates.
Regards,
Sandeep Grover -
Annoying changes
Why do I have to sign in to forward a file to email? This is a new function and it's **** annoying. Please change it back or I will switch to Bluebeam
1 vote -
New Fill and Sign experience a total fail!
The new "Fill and Sign experience" being tested is a total fail. The Sign Yourself button is completely unresponsive and my saved signatures and initials are no longer available. The test has rendered Adobe Pro unusable for e-signing documents myself.
1 voteHi,
We are very sorry for the inconvenience caused to you. Can you please provide us the following details :
1. Does this issue happens with all PDF files or some specific PDF file. If possible can you please share a sample PDF with us.
2. Details of your OS.
3. Does Application goes to Not responding when you click on the Sign yourself button? You can follow the steps at : https://helpx.adobe.com/in/acrobat/kb/collect-logs-crash-freeze.html to generate the dump files.
4. Are you not able to create a new signature/initial from the sign yourself drop down?
5. It will be great if you can share a screenshot/video demonstrating the issue.Please feel free to write directly to me at sagrover@adobe.com
Regards,
Sandeep Grover -
Duplication thumbnails fiil and sign issue
When I have a heading that can be duplicated but a list of names that are different I run into an issue. The names I populate on the first page will automatically appear on the second page. Then when I change the names on the second page it will change the names on the first.
1 voteHi,
Thanks for reporting the issue. I tried and observed that the issue is happening when you perform a Save As operation and not on a direct Save operation. Also the issue seems specific to this file.
You can try this workaround if it helps. In the meanwhile we are looking into this issue and will inform you once we have new updates.
Regards,
Sandeep Grover -
Please create circle text boxes
I have created a PDF that has a circle in the middle for ideas. The user is to fill in their ideas and input text in the center of this circle. However, there is no circle text box option available in Acrobat. I have to lay a square text box over the circle which looks unattractive and odd. I'd love to be able to type text inside of a circle in Acrobat for more creative design of PDFs. Thank you!
4 votesThanks for providing your feedback. We will share it with the product management team and let you know once we have some updates.
Regards,
Sandeep Grover -
go back button
If you forgot to put 2nd signer email address, there's no go back options to add, you have start all over again. It will be good if such function is enable at the last stage so we can make necessary amendement/adds on needed.
1 vote -
Fill & Sign - Request Signature - Email Notification
Is it possible to allow "creator" to control the settings of email notification?
This is to minimise spamming of emails.For instances, someone that we put as "cc" should only receive 1 email which is the final/completed signed documents email.
For now, "cc" receive 2 emails (1st email when the doc is created and send out for signature, 2nd email when the doc is fully signed)Another example, someone we put as "signer" should only receive 1 email when he/she being asked to sign a document.
For now, "signer" received 2 emails (1st email is when he/she being asked to…1 vote -
Need to be able to save a prepared Adobe Sign, and PREVIEW for QC, after completing Step 2 prior to sending
Need to be able to save a prepared Adobe Sign, and PREVIEW for quality control, after completing Step 2 of adding signature blocks prior to sending. Example: I built out the signature piece and wanted to SAVE it for Review with my client of where to sign BEFORE I sent it to client for signatures. I was unable to do either of these. As a result, I felt nervous sending the document out to client because I was forced to send it directly after my first pass of prepping for signatures. I tried to create a template and that was…
1 vote -
If email signature is entered incorrectly (typo) for an Adobe Sign, it will require the entire piece to be cancelled. of
Adobe needs to to a better job of making sure people enter email signatures without typos before proceeding with an Adobe Sign document. Either double entry of email recipients or warning that if email is incorrect, the transaction will not go through.
2 votes -
Disabling Adobe Sign
Is it possible to disable Acrobat Pro from allowing a user to leverage Adobe Sign? It seems when users purchase Acrobat Pro they automatically get the ability to use Adobe Sign but if that is not officially sanctioned for use, is there a way to disable it?
2 votes -
Fill and Sign Auto Detection Encumbrance
Based on a documents layout, the Fill & Sign tool automatically detects where the user may want 'Add Text' in order to fill in static forms, as indicated by a blue highlighted box.
This can be burdensome as sometimes you don't want to add text to those automatically detected "fields", however you are forced to.
Unchecking 'Automatically detect Form Fields' in Preferences>Forms doesn't do anything.
Could there be a way to disable this?1 vote -
Change Fill & Sign feature
I need help with changing the signature in the Fill & Sign feature. All suggested changes are not working. The minus button in the field is grayed out and you cannot change the signature.
I have many licensed users that need to update their signature and we are not able to.
PLEASE HELP!1 voteHi,
Can you please try the following :
1. Once you enter the Fill and Sign app, wait for around 10 seconds.
2. Now try to delete the signature.Let me know if that works.
Regards,
Sandeep Grover -
add the checkmark under fill and sign to quick tools
Add the checkmark under fill and sign to quick tools
5 votesHi,
Thanks for the feedback. We have shared this with the stakeholders and will let you know in case of any feedback.
Regards,
Sandeep -
FILL AND SIGN FREEZING
Fill and sign has recently started freezing the whole application. Gets worse when adding text in the fill and sign tool.
5 votesHi,
Can you please provide the following details :
1. Does the app freezes when you try Fill and Sign with all PDF files or specific PDF files. If possible can you please share a sample PDF.
2. Did you try using Comments/Edit after opening the PDF?
3. Once the application freezes, open task manager and go to Acrobat.exe process, right click and create a process dump. Kindly share that with us.Regards,
Sandeep -
UNABLE TO FIND IN DETAIL SIGNED AGREEMENTS
WHEN SIGNED FILES ARE SEARCH UNDER MANAGE WE ARE UNABLE TO FIND THEM. WE ACTUALLY HAVE TO FIND THEM MANUALLY WITH THE DATE IF SIGNATURE
3 votes -
I can't place my signature in my document using fill and sign. It seems trying to open the signature pic
This is a bug or a malfunction, not an idea.
I can't place a signature in my document4 votesHi,
Can you please provide the following details :
1. Please ensure you are on the latest version of Acrobat. Go to Help > Check for Updates.
2. Is the issue reproducible for all PDF’s or some specific PDF. If possible can you please share a sample file.
3. Are you shown any error? can you provide a snapshot of the same.Regards,
Sandeep -
Adobe Sign Recipient e-mail feature
In Adobe Sign, the process to send a signature could be more efficient after adding yourself as a signer in the first recipient field. After doing so, Adobe Sign could have instant suggestions on who to send the document to based on how often this recipient's signature is requested.
1 voteHi,
Thanks for providing your feedback. We have shared this with the engineering team and will keep you posted once we have some update.
Regards,
Sandeep -
Option to change signature color in Fill & Sign feature of Adobe Acrobat Pro 2017.
We are using Adobe Acrobat Pro 2017. Our management uses Fill & Sign feature frequently for signing various documents.The default color of signature is black and Acrobat Pro 2017 does not allow to change the color of drawn signature. We would request to please introduce this feature in Acrobat Pro 2017 as is available in Adobe Acrobat DC,
7 votesHi,
Thanks for providing your feedback. We have shared this with the engineering team and will let you know in case of any updates.
Regards,
Sandeep
- Don't see your idea?