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Acrobat for Windows and Mac

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283 results found

  1. I have a document with 3 pages. Two pages have landscape orientation and the last one has portrait orientation. It is not possible to sign the last page on the bottom of the page. The signature (with a picture) vanishes after closing the fill&sign tool. It reappears after opening the tool again, but anyway it is not visible in the resulting pdf-file. No matter if I use the PDF-Export of Excel or if I use the PDF Add-In of Acrobat in MS Office to create the PDF.

    1 vote

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    4 comments  ·  Fill & Sign  ·  Admin →
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  2. every time i use fill and sign the program crashes.
    have had online adobe team fix multiple times (which takes hours)
    the problem will go away and then come back a month later . i have asked multiple times what the issue is with no explanation.
    i am using a brand new HP Pavillion Core i7 desk top.
    i will be cancelling my subscription and finding another means of completing my work documents.

    1 vote

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    Resolved  ·  0 comments  ·  Fill & Sign  ·  Admin →
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  3. It MUST - absolutely MUST (!!!) be possible to use a version of 'Fill and Sign' that allows your form to be edited (maybe by you and only you) after you've saved it. For Adobe to keep saying 'it's not editable after you've saved it is pointless. For things like applications and long forms etc., you don't get things right first time, you have to go back and change figures etc, so either Adobe decide to make an editable version, or people use something else.

    At the moment, a pencil and a rubber is a better alternative. Please don't just…

    2 votes

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    4 comments  ·  Fill & Sign  ·  Admin →
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    Hi,

    The changes you made inside Fill and Sign app becomes non-editable when you save the PDF after placing an Signature/Initial on the PDF. This is by design since placing the signature/initial is generally the last step in filling a form.

    You can always edit your changes before you place the signature/initial.

    Regards,
    Sandeep Grover

  4. When I start using the "Fill and Sign" function, it shuts down. Nothing gets saved either. It keeps happening. I tried to download my document, re-download the document, printed and scanned the document, and it is still doing it. I tried all of the fixes that were listed on the website and then restarted the computer and nothing was fixed.

    2 votes

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    0 comments  ·  Fill & Sign  ·  Admin →
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    Hi,

    We recently made some fixes in Fill and Sign area. I request you to please update your application to the latest version by going to Help > Check for Updates.

    Please let us know if you are still able to observe the crash on the latest build.

    Regards,
    Sandeep Grover

  5. I was previously able to sign documents using a saved image via the fill and sign feature. I have now installed DC and when i open the fill and sign feature, I am able to add text to a PDF document but when i click the 'Sign' button, my saved signature images do not load. The box which is supposed to contain the signature images shows up but there is no content in it.

    This is happening with multiple docs. I was able to use this feature without any trouble until a few days back.

    4 votes

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    0 comments  ·  Fill & Sign  ·  Admin →
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    Hi,

    Thanks for reporting the issue. Can you please provide us some more details :

    1. Please make sure you are on the latest version of Acrobat. To check go to Help > Check for Updates.
    2. Are you observing a blank Sign drop down in Fill and Sign app?
    3. Are you able to use the Adobe Sign application?
    4. Can you please try signing out and then signing in to Acrobat?
    5. Are you under some network/firewall restrictions? If yes, can you please disable them and try again.

    Regards,
    Sandeep Grover

  6. fill & sign option not able to open, please give some solution

    1 vote

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    0 comments  ·  Fill & Sign  ·  Admin →
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    Hi,

    Thanks for reporting the issue and we are sorry for the inconvenience caused to you.

    Can you please try signing out from your application. Go to Help > Sign out.

    Sign in again to the application and try to use Fill and Sign.

    Please let us know if the issue persists.

    Regards,
    Sandeep Grover

  7. fill and sign entries (text inputs into forms) are initially editable but then lose editability for unknown reasons. When filling in a large form I need to be able to go back and change entries. Why do my entries stop being editable??

    1 vote

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    0 comments  ·  Fill & Sign  ·  Admin →
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    Entries in Fill and Sign will stop being editable once you apply a signature/initial to document and then save it.

    Regards,
    Sandeep

  8. I don't understand what I'm doing to make this happen, but when I am typing using fill and sign the page starts zooming out when I type certain keys. It didn't do this before the last update. I've noticed it happens when I type 1 or 2. Is there some shortcut I'm calling without noticing? How can I make this stop?

    1 vote

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    0 comments  ·  Fill & Sign  ·  Admin →
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    Hi,

    We have made some fixes around this area. Can you please update to the latest version : Go to Help > Check for updates.

    Do let us know if you still observe the crash after updating to the latest version (2019.010.20069).

    Regards,
    Sandeep Grover

  9. [BUG REPORT] When in Fill & Sign, Auto fill box make the document zoom out. Using Windows 10 Pro. All my programs are up to date. Please fix this!!! This makes it extremely hard to sign documents. I have to keep fixing the zoom multiple times on one page/ one document.

    3 votes

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    2 comments  ·  Fill & Sign  ·  Admin →
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    Hi,

    We have made some fixes around this area. Can you please update to the latest version : Go to Help > Check for updates.

    Do let us know if you still observe the crash after updating to the latest version (2019.010.20069).

    Regards,
    Sandeep Grover

  10. 1 vote

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    0 comments  ·  Fill & Sign  ·  Admin →
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    Hi,

    There is an option to increase the line spacing when you convert the text to a comb field. Follow the below steps :

    1. Place a text field.
    2.Convert it to a comb field by using the 4th option in the quick tools section (next to delete icon)
    3. Increase the line spacing by using the re-sizer on the right hand side of the comb field.

    Let us know if this works for you !!!

  11. I like that I can now scroll through the entire document and not just one page at a time but I can't scroll with my touchscreen because it always thinks I'm trying to "fill". It would help a lot if I could also scroll using touchscreen in my business.

    1 vote

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    0 comments  ·  Fill & Sign  ·  Admin →
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    Hi,

    Thanks for reaching out to us.

    We are investigating the issue at our end and will let you know in case of any updates.

    Regards,
    Sandeep Grover

  12. 1 vote

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    0 comments  ·  Fill & Sign  ·  Admin →
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  13. The older version seemed faster when I used fill & sign. Also, when I place the cursor in the field you want to fill, I used to be able to use my up and down arrows to adjust it to the field better. It seems slow and sluggish now.

    1 vote

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    1 comment  ·  Fill & Sign  ·  Admin →
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    Hi,

    We have made some fixes around this area. Can you please update to the latest version : Go to Help > Check for updates.

    Do let us know if you still observe the crash after updating to the latest version (2019.010.20069).

    Regards,
    Sandeep Grover

  14. The ability to add a date to my signature with Fill & Sign is a serious limitation (the document has active fields.) Blocking the "fill" may be "as designed", but the design is flawed because it prevents important functionality.

    2 votes

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    0 comments  ·  Fill & Sign  ·  Admin →
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    Hi,

    This is an As Designed feature. we have shared your feedback and will let you know in case we plan something for the future.

    Regards,
    Sandeep

  15. 1 vote

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    1 comment  ·  Fill & Sign  ·  Admin →
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  16. Until recently, I was able to click "fill & sign" and the document would immediately adjust to the proper screen. I was able to apply my saved signature, fill in appropriate forms and send with ease. Now, when I click "fill and sign" it takes me immediately to the attached screen. There is no (obvious) way to sign my document. I have had to open up my docs in "fill and sign" on my phone and send that way (which still works but is very inconvenient).

    Help!

    2 votes

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    0 comments  ·  Fill & Sign  ·  Admin →
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  17. I have been working with Acrobat for as long as it has existed, and this version is a nightmare. I have spent hours trying to sign a contract while my customer waits for a response. The sign icon at the top is greyed out. I am unable to edit, add text fields, add signature image. I may have to resort to printing the entire contract and rescanning it as I also cannot insert a page into this locked document. We do not need more features, we just need the ones we have to work.

    2 votes

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    Resolved  ·  1 comment  ·  Fill & Sign  ·  Admin →
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  18. Too many steps to complete a form, whereas before it was quicker

    2 votes

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  19. When I try to "sign" a document, I sometimes get that little circle that just goes round and round. I had no problem with the old version.

    1 vote

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    Resolved  ·  0 comments  ·  Fill & Sign  ·  Admin →
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  20. Auto Fill won't disable and just forces the same entries into multiple sections. Basically I can't fill out a form with out acrobat putting the same words in most of the sections. For example if i type my zip code in the zip code box it make every zip code, sate, city box whatever i type and i can't change any box without it automatically changing all of them.

    1 vote

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    0 comments  ·  Fill & Sign  ·  Admin →
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    Hi,

    Thanks for providing you feedback and we are sorry for the inconvenience caused to you.

    Can you please provide some detailed steps of the issue. It will be great if you could share a video of the issue.

    Regards,
    Sandeep Grover

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