364 results found
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issues with table editor and tagging cells
table editor does not cover all of the content in the table. It also misses a few cells so i cannot tag them, This needs to be done for ADA compliance/accessibility
1 voteHi,
Since I haven’t heard from you, I believe the issue is resolved on your side.Feel free to contact us if you need any assistance.
Thanks
Rachit -
BUG REPORT: 18.011.20038 update breaks Zoom preferences in both Page Display AND Accessibility
18.011.20038 completely ignores Zoom preferences in Page Display AND Accessibility. PDF opens full width of the window.
1 voteHi,
Since we haven’t heard from you I believe the issue is resolved.
Feel free to contact us if you have any issue.Thanks
Rachit -
Tagging table cell contents, attribute inherited
When remediating a document created from Word, we had a group of tables (actually embedded Excel sheets) that auto-tagged as Figures. When the cells in these Figures were manually tagged using the Reading Order Tool they inherited the Bounding Box and Placement attributes of the Figure tag they were within. If the Figure tag was deleted and then the content was tagged this problem did not occur, but who knew this would happen? This caused unexpected issues using several remediation Tools -- Commonlook Validator would not open the file and Axes PDF Quick Fix showed a large bounding box around…
2 votesHi,
Since I haven’t heard from you, I believe the issue is resolved on your side.
Feel free to contact us anytime.Thanks
Rachit -
More Options for Accessibility Tables
Create 508 compliant PDF documents frequently that need to be passed. These documents more than not have several lengthy tables. These documents also come from different people using different software and versions. And more than not these tables need to be rebuilt. Would love to have the option to create tables in the Tags sidebar from scratch where you can at the same time specify how many TR, TH, and TD and in a certain order. Right now I can only add them one at a time. Also, if there is a way to remove the hard setup of tables.…
13 votes -
Cannot use Page Up/Page Down Keys or Jump to Other Open Document
I cannot get the Page Up/Down keys to work. I'm viewing a multi-page PDF in full page to flip through them and spot changes. I can't see an option to reset tools or select this as a transition option.
Also, in all other Adobe products, you can hit Command+` to jump between open documents, but not in Acrobat.2 votesHi,
Since I haven’t heard from you, I believe the issue is resolved. Feel free to contact us in future.Thanks
Rachit -
/Actual Text () /Alt Text () BUG
Fix the bug that leaves a remnant of deleted Alt or Actual text in the Tag Element. See attachment.
1 voteHi,
The issue has been fixed from our side. You may see it in our next release.Thanks
Rachit -
Autotag Document Assigns Failed Character Encoding
Steps to reproduce
PDF files generated by Microsoft SQL Server Reporting Services 2008R2
Process with 'Accessibility tools, Autotag Document'Environment (OS, version)
Windows 10, Acrobat Pro DC
2015 Release (Classic) Version 2015.006.30392Note that files were OK with Windows 10, Acrobat Pro XI (currently on the same workstation)
Note that files had previously been OK with Windows 7, Acrobat Pro DC (prior workstation, no longer available)Expected Result
Text recognized and assigned text characters
Bullets recognized and assigned 'bullet' character
Accessibility Checker passes contentObserved Result
Bullets assigned text character ('w', 'n', etc. - possibly the different values were based…2 votesHi,
As discussed over the mail, the issue is is in the source file itself.
Feel free to contact us in case you have any concerns.Thanks
Rachit -
Bullets voiced twice
Product Adobe Acrobat DC
Build Beta Release (Beta M44)| Version 2018.011.10005
Platform Windows 10 Pro 64 bit
Locale English
State Needs Review
Status Open
Component AccessibilityThis report references InDesign Bug ID – ID-4204915 Bullets are voiced twice – posted by Bevi Chagnon on September 22, 2017, 6:53 AM.
Problem Description:
When a different bullet is used in In Design other than the 3 default bullets (round, asterisk, and lozenge), the tag tree in the exported accessible PDF has two span tags, one empty and the other with the bullet character.The double span tags cause screen readers to voice…
1 voteHi,
I believe the issue is fixed for you since it needs to be fixed from source file.Feel free to contact us if you have any issue.
Thanks
Rachit -
Creating table summary removes accessible table tags
Using the latest Acrobat DC on MacOS Sierra, the only way to add a summary to a table also removes correct, accessible tags.
The only way to access the table summary is to open the Touch Up Reading Order panel, highlight the table in question, and mark it as a table in the TURO panel--even though the table was already correctly tagged and in the correct reading order. After this is done, the user can right click on the table and add a table summary.
However, doing this changes the <table> tag to two nested <sect> tags and removes any…
2 votesHi,
We sent you a mail regarding the issue. We haven’t heard back from you since.
I believe the issue has been resolved for you.
Please share your concerns if you face any issue in future,Thanks
Rachit -
Neutral Screen Colour so reading is easier on eyes
Ability to change from a bright white screen to a neutral clour so it can be easier on the eyes when readign documents/ ebooks/ etc.
1 voteHello Sir,
Since we haven’t received from your end, we hope that the issue has been resolved. Please feel free to reach us if you have any concerns in future.Thanks
Rachit -
shortcut keys for touch up reading order tool
Shortcut keys already exist if you have a screen reader enabled. If you could put in tooltips giving us those keys, it would speed up manually tagging files tremendously.
2 votesHi,
We escalated the this request to the higher management. We don’t have a plan to provide this feature for now but We have kept it in our radar and would implement it in the near future.Thanks
Rachit -
read aloud
How can I turn off the Read out loud feature?? I do not use it at this point. I get a pop-up window that states the document is being prepared every time I make a change. Thank You!
1 voteHello Sir,
Since we haven’t received from your end, we hope that the issue has been resolved. Please feel free to reach us if you have any concerns in future.Thanks
Rachit -
Read Out Loud
Currently Acrobat Pro DC can not read slower than 150 words per minute (wpm). I chatted with support (January 30, 2018) and they confirmed that currently it can not be reduced. Therefore, I request that this be modified to any number that a subscriber wants. 150 WPM is ridiculously fast. The range is 150 to 650 wpm. I would hope that Adobe does not discriminate against persons with disabilities anywhere especially in the United States of America.
1 voteHello Sir,
Since we haven’t received from your end, we hope that the issue has been resolved. Please feel free to reach us if you have any concerns in future.Thanks
Rachit -
Remove Document Preparation Dialogue
Why would I need a dialogue box to tell me it's preparing and ready?? JUST DO IT! I don't need 15 dialogue boxes for each document open telling me about it. It's a background task; it should be in the background. This is so painfully obvious I can't understand why this dialogue box exists or why it doesn't disappear when ready instead of forcing itself on top and in the way.
8 votesHi,
Since I haven’t heard from anyone for the last few months, I believe the issue is resolved.
Feel free to contact us anytime.Thanks
Rachit -
How to modify or hide adobe acrobat DC properties
I would like to know how to delete or hide properties in Acrobat Pro DC? For example, the dates modified, the created, and the edit time. This would be great for documents that are reused over the course of time.
1 voteHello Greg,
Since I haven’t heard from you,I believe the issue has been resolved. Please feel free to share any issues in future if any.Thanks
Rachit -
Accessibility for Arabic PDFs
Although tagging Arabic content shows in Acrobat, however it doesn't display correctly in Tags panel, neither Content panel displays Arabic content properly, nor the Order panel.
"Read Out Loud" feature pronounce each Arabic character independently which drives a listener mad, I'm afraid.I posted my findings on Adobe Acrobat forums, I wish you have the time to view.
https://forums.adobe.com/message/10060292#100602924 votesGreat to know that Zaid. Let us know if you need any other help. :)
Regards
Vivek -
Make Accessible PDF's accessible.
The process to make a PDF accessible is overly complicated and buggy. Usually while doing this, something will go wrong and the only way to fix it is to close the document, open it again, do the same process and hope it works. This process should be as simplistic as possible so everything can be accessible.
45 votesHi Joel,
We are always working to make it a better of experience for our accessibility customers.
We’ll be adding the support of Undo/Redo in order panels and Reading Order Tool in our coming releases.
Can you please tell me why you need the Tags Panel and Reading Order to be merged.Thanks
Rachit. -
Headings are not being shown in the TURO tool after saving as a tagged PDF from Word
The document is being tagged, perhaps properly, but it is impossible to tell using the TURO tool when showing structure types. In the Tags pane, headings are shown as H1, H2, etc in the actual tags, but whether the TURO tool is on when the Order or Tags panel is active, these show up as text (P).
I've never seen this problem before and suspect it has to do with a recent update/release.3 votesHi,
I have shared your concerns to the Engineering team. We don’t have immediate plan for this but we have kept this in their radar and you may see it fixed in future releases.Thanks
Rachit -
Bug: General preferences > Use Single Key Accelerators To Access Tools: doesn't work
Both, Acrobat DC and Reader DC ignore the "General preferences > Use Single Key Accelerators To Access Tools" settings.
Although I checked this option, whenever I open a PDF document, acceleration keys (e.g. "H" or "D" for changing the selection mode) don't work.
Deselecting and selecting this option in General Preferences temporarily enables this feature, but both programs "forget" this setting the next time one of them is getting launched.
5 votesHI David,
We tried on our side on the latest build. It is fixed on our side. Please update on the latest build.
Although the issue faced by you may be because you have not turned off Protected View, Please turn it off and you won’t be facing the issue anymore.Thanks
Rachir -
Reading order list
It would be a HUGE improvement for the work I do if the reading order also could be changed by typing the order numbers in the order list. The reading order list can be very long sometimes, with endless, tedious drag and drops on each page as it is now.
It is also annoying that the list jumps back to the top each time you re-order the list.7 votes
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