14123 results found

1. hang

   When I try to use the fill & sign in the Address field of my PDF template Acrobat hangs when typing in the number combination 170. If i use any other number combination I dont have the problem. I have attached the template being used if you want to test. Type in 170 in the address field.

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   0 comments  ·  Fill & Sign  ·  Delete…  ·  Admin →
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2. NVIDIA RTX Desktop Manager

   NVIDIA RTX Desktop Manager options (and many other options) will not properly work on Adobe Acrobat Pro (e.g., Hand tool does not work with NVIDIA RTX Desktop Manager installed and enabled). All other programs on computer work properly with NVIDIA graphics card driver / software options and features. Your attention to fixing this matter will be greatly appreciated! Thank you!

   Adobe Acrobat Pro
   Continuous Release - Version 2023.003.20244 - 64-bit

   HP EliteDesk 800 G4 TWR
   Processor Intel(R) Core(TM) i7-8700 CPU @ 3.20GHz 3.19 GHz
   RAM: 32 GB

   Operating System: Windows 11 Pro
   Version: 22H2
   OS build: 22621.525

   Graphics Card - NVIDIA Quadro P4000
   Driver version: 536.25
   Driver Type: DCH
   Direct 3D feature level: 12_1
   CUDA Cores: 1792
   Graphics clock: 1202 MHz
   Memory data rate: 7.60 Gbps
   Memory interface: 256-bit
   Memory bandwidth: 243.33 GB/s
   Total available graphics memory: 24463 MB
   Dedicated video memory: 8192 MB GDDR5
   System video memory: 0MB
   Shared system memory: 16271 MB
   Video BIOS version: 86.04.56.00.7B
   IRQ: Not used
   Bus: PCI Express x 16 Gen 3
   Device Id: 10DE 1BB1 11A3103C
   Part Number: G410 0501

   NVIDIA RTX Desktop Manager options (and many other options) will not properly work on Adobe Acrobat Pro (e.g., Hand tool does not work with NVIDIA RTX Desktop Manager installed and enabled). All other programs on computer work properly with NVIDIA graphics card driver / software options and features. Your attention to fixing this matter will be greatly appreciated! Thank you!

   Adobe Acrobat Pro
   Continuous Release - Version 2023.003.20244 - 64-bit

   HP EliteDesk 800 G4 TWR
   Processor Intel(R) Core(TM) i7-8700 CPU @ 3.20GHz 3.19 GHz
   RAM: 32 GB

   Operating System: Windows 11 Pro
   Version: 22H2
   OS build: 22621.525

   Graphics Card -… more

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3. AdobePro is not GCC High Tenant FedRamp Certified with SharePoint

   Adobe marketing web site is misleading when it comes to GCC tenant security. We spent over a month of our IT engineering time along with Adobe support and Microsoft support to integrate AdobePro into our SharePoint GCC high tenant. The root of the problem is how Adobe obtains its hash credentials from Microsoft GCC authorities. There are different credentialling authorities between business, GCC, and GCC High. The hashing is partially baked using credentialing authorities from the business .com domain as opposed to the government .us domain for credential verification within Adobes SharePoint integration. For example, SSO would work in AdobePro, but applying account credentials in order to edit a pdf file to be retained in SharePoint fails. In the end, Adobe has chosen not to support this and we (and perhaps others) cannot rely on Adobe to operate in a GCC high tenant environment for security reasons.

   I believe this is a huge, missed opportunity for Adobe. SharePoint is obviously used in GCC high tenant environments with integration to all the office tools. Adobe could likely sell their product into this space as well (at least Adobe should correctly advertise what it does and does not do in this space to not mislead other government contract entities down a path that will not work)

   Adobe marketing web site is misleading when it comes to GCC tenant security. We spent over a month of our IT engineering time along with Adobe support and Microsoft support to integrate AdobePro into our SharePoint GCC high tenant. The root of the problem is how Adobe obtains its hash credentials from Microsoft GCC authorities. There are different credentialling authorities between business, GCC, and GCC High. The hashing is partially baked using credentialing authorities from the business .com domain as opposed to the government .us domain for credential verification within Adobes SharePoint integration. For example, SSO would work in AdobePro,… more

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   0 comments  ·  Share & Collaboration  ·  Delete…  ·  Admin →
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4. Current TAB Gradient, 3 or more open files... viewing which document currently? Who Knows?

   Updated today, had to contact support, had to revert. The TABS at the top do not indicate which TAB you are currently viewing. The Gradient, if it is there, is far too subtle for either of my monitors to differentiate. Which file am I looking at? I cannot tell ya!!
   EXTREMELY URGENT as a lot of businesses use this to view PO/SO/Invoices that all look the same. So which file did I need to move a page from? Who knows.

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5. Always open in seperate window

   When opening an existing .pdf, provide the option to "Always Open In New Window" instead of the existing one. We are filling information into one document, from a SERIES of other documents, and do not want them opening in the same window all the time. Also, it would GREATLY help, if the "All tools" sidebar would remain CLOSED during this.

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6. CRITICAL BUG: Link Alternative text is NOT accessible (07_11_23)

   Link Alternative text is not accessible -- the latest version of Acrobat is not creating an /Alt entry in the Tag Element when you add alternative text using the Link Alternative text box. Therefore, alternative text added with version 2023.003.20215 Acrobat DC Pro will not be read by a screen reader or other AT. Previous versions of Acrobat created an /Alt entry in the Tag Element when Alternative text was added to a Link Tag. This version does not.
   What is the purpose of providing an Alternate Description for Links field if it will not be accessible to AT? If there is a purpose then you should note to users that "this field will not be accessible to AT".

   Link Alternative text is not accessible -- the latest version of Acrobat is not creating an /Alt entry in the Tag Element when you add alternative text using the Link Alternative text box. Therefore, alternative text added with version 2023.003.20215 Acrobat DC Pro will not be read by a screen reader or other AT. Previous versions of Acrobat created an /Alt entry in the Tag Element when Alternative text was added to a Link Tag. This version does not.
   What is the purpose of providing an Alternate Description for Links field if it will not be accessible to AT? If… more

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   0 comments  ·  Accessibility  ·  Delete…  ·  Admin →
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   Resolved  ·  AdminRachit Jain (Software Engineer, Adobe) responded

   Hi,

   Thanks for reporting the issue. This is fixed in the latest update of Acrobat Pro DC. Please update to the latest version and check. 

   Incase you face any issue, please connect with us.

   Thanks

   Rachit

7. combine pdf files

   Occasionally there is an error when combining one or more pdf files as one. Always have to delete and upload again.

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   0 comments  ·  Editing PDFs  ·  Delete…  ·  Admin →
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8. Cannot upload images to create new pdf

   Ever since the new Adobe update I cannot combine 4-5 photos to create a single PDF. I used to do this all the time, but now it does not let me. Extremely frustrating as I am trying to get work done and I cannot do a basic function. Ive tried downloading the photos all sorts of ways, and even tried to work around the error through dropbox. Nothing works. I cannot upload the photos.

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   0 comments  ·  Creating PDFs  ·  Delete…  ·  Admin →
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9. Update/change shared review document server location

   Provide a way to change/update the server location or file path for shared reviews after they have been sent out for review. There is no way to reconfigure or repoint the network directory location for Adobe shared review files. Once the Shared Review is sent out, Adobe loses all the comments if the server location is ever renamed or if supporting comment files are moved from their original location.

   After a pdf file is sent out for shared review, if the xml and bin files containing the data that is needed to show the comments from the shared review are moved, an error message occurs: "Error: Could not get new comments. There was a problem accessing the review document location."

   Thus, if the Adobe Share Review comment files are ever moved to another file share or directory, the comments are lost and the pdf is not able to locate them unless the xml and bin files are restored to the original path. Simply by changing the network location or the server name in the path where these xml and bin files are stored, the Adobe Shared Review files lose their comments because the Adobe files don’t know where the new location of the xml and bin files are.

   Provide a way to change/update the server location or file path for shared reviews after they have been sent out for review. There is no way to reconfigure or repoint the network directory location for Adobe shared review files. Once the Shared Review is sent out, Adobe loses all the comments if the server location is ever renamed or if supporting comment files are moved from their original location.

   After a pdf file is sent out for shared review, if the xml and bin files containing the data that is needed to show the comments from the shared review are… more

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   0 comments  ·  Share & Collaboration  ·  Delete…  ·  Admin →
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10. Shortcuts and Hotkeys

    The process of making an Adobe e-sign with the most current update (7-5-2023) has become at least twice as long. The new features are amazing, but with an update that includes as many features without customizability and optimization makes these features hinder some users instead of enabling them. My idea is to add shortcuts and hotkeys, with the availability to keymap these features in settings. For example, pressing (ctrl. i) for initial, (ctrl. s) for Signature, or (ctrl. t) for text. These are a few examples that would make this application excel among other products and become infinitely more user-friendly. Another idea I had in a similar vein would be to introduce presets. For example; if you make a click, you can have a default left click designated to a text portion of the document, and a right click makes a toolbar show up that could change the function of your left click. So if I right click it shows all of the features, and if I click on any of those my default left click changes from text to any of the other features like; signature, initial, text, etc... This would further optimize this application and save many people time on documents with 30 initial segments of their document, in contrary to 5 signatures, or vice versa. And maybe just further optimize this application by making initials and signatures always required when signing. Adding features like this will improve the quality of life among many users including myself so I hope you will consider implementing my ideas. Thanks!

    The process of making an Adobe e-sign with the most current update (7-5-2023) has become at least twice as long. The new features are amazing, but with an update that includes as many features without customizability and optimization makes these features hinder some users instead of enabling them. My idea is to add shortcuts and hotkeys, with the availability to keymap these features in settings. For example, pressing (ctrl. i) for initial, (ctrl. s) for Signature, or (ctrl. t) for text. These are a few examples that would make this application excel among other products and become infinitely more user-friendly.… more

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    0 comments  ·  Fill & Sign  ·  Delete…  ·  Admin →
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11. Layers!

    It would be great to have the Layers feature in Acrobat. That way a person could always have signatures visible and not hidden behind a form field!

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    2 comments  ·  PDF Forms  ·  Delete…  ·  Admin →
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12. Page Drag and Drop Between PDFs is Not Working in Acrobat v23.003.20215

    Just installed an update to Acrobat yesterday and noticed this morning that I'm not able to drag and drop pages between 2 PDFs. I have turned off protected mode at startup as well as enhanced security and still nothing. This was the single feature I used the most out of the entire Acrobat software. I don't know if I'm missing some new setting or not. If not, please fix this bug or bring it back if it was intentionally removed. It was already painful in that you had to go into each open PDF and go to organize pages in order to drag and drop. Now it's gone completely and I'll happily suggest to my IT team to seek other alternatives to Acrobat if this isn't resolved.

    Just installed an update to Acrobat yesterday and noticed this morning that I'm not able to drag and drop pages between 2 PDFs. I have turned off protected mode at startup as well as enhanced security and still nothing. This was the single feature I used the most out of the entire Acrobat software. I don't know if I'm missing some new setting or not. If not, please fix this bug or bring it back if it was intentionally removed. It was already painful in that you had to go into each open PDF and go to organize pages in… more

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13. Name of a File being opened in the Header instead of useless application name

    Name of the file being opened in the Header instead of useless application name

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14. eSign doesnt WORK!!!!

    Literally the only useful thing about Adobe Acrobat Pro is the hecking e-Sign. It used to be nice, now it doesn't work at all, neither with the desktop nor web application. Desktop doesn't react at all when pressing the e-Sign and web just shows the spinner forever.
    Why would anybody pay for this **** when the only useful feature doesnt even work...

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    1 comment  ·  Adobe Sign  ·  Delete…  ·  Admin →
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15. The document could not be saved. Bad parameter.

    Spent ages trying to Fill and Sign a document, then encountered an "The document could not be saved. Bad parameter." error. Trashed all my effort, because I now can't save, or export, or even push it to the cloud. All methods of saving, exporting, optimising, saving as images, etc., fail. I've wasted my time.

    Also, all thumbnails show up as white, as does the entire page if you scroll towards the top. Scroll down, and the pages look as normal... but the file won't save, under any circumstances. Terrible user experience, unprofessional, etc.

    Happened just by taking this file and filling in the form fields, plus signing.

    Spent ages trying to Fill and Sign a document, then encountered an "The document could not be saved. Bad parameter." error. Trashed all my effort, because I now can't save, or export, or even push it to the cloud. All methods of saving, exporting, optimising, saving as images, etc., fail. I've wasted my time.

    Also, all thumbnails show up as white, as does the entire page if you scroll towards the top. Scroll down, and the pages look as normal... but the file won't save, under any circumstances. Terrible user experience, unprofessional, etc.

    Happened just by taking this file and… more

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    0 comments  ·  Fill & Sign  ·  Delete…  ·  Admin →
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16. SIGN SUGGEST

    I want to suggest to insert new sign possibilities. Actually, i can manage only 2 signes and not anymore. I need to have almost 4-5 signes. Is it possible for you to add this feature in the next update? Thanks in advance.

    Best Regards

    GB

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    0 comments  ·  Fill & Sign  ·  Delete…  ·  Admin →
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17. Tags

    Hello, I am having issues with Adobe rearranging the tags when I click save, also some tags show its text multiple times. What do I do?

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    0 comments  ·  Accessibility  ·  Delete…  ·  Admin →
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18. Hello I have a problem converting a PDF file to WORD Very poor quality software and no Hebrew structure

    Hello I have a problem converting a PDF file to WORD Very poor quality software and no Hebrew structure

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19. Output Preview page rendering / zooms in when checking separations

    When using Output Preview to view separations, the document will zoom in to the upper left corner sporadically when clicking on and off different separation channels (ie. Black, Cyan, etc.) If you move to another scroll to another page or manually zoom in and out it might display correctly, but it might not. It's very random, but it happens consistently when you're in Output Preview. If you close the Output Preview window, the display goes back to normal.

    Architecture: arm64
    Processor: Apple M1 Max
    Build: 23.1.20177.0
    AGM: 7.04
    CoolType: 8.2.1
    JP2K: 4.0.0.52671

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    1 comment  ·  Other  ·  Delete…  ·  Admin →
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20. combine

    Using the Combine function does not work like it use to. Now when us the Combine function it does the following:
    1. Open Abode -> Combine function
    2. Move the documents that I would like to combine to be one PDF document
    3. Select the Combine button
    4. Adobe will start processing, but it will try to save the first document as a PDF and Word will try to print the document, not sure why.
    5. If I do nothing (waiting for the App to continue processing the other documents) Adobe will not get past the first document.
    6. I never end up with all of my documents in one PDF

    Using the Combine function does not work like it use to. Now when us the Combine function it does the following:
    1. Open Abode -> Combine function
    2. Move the documents that I would like to combine to be one PDF document
    3. Select the Combine button
    4. Adobe will start processing, but it will try to save the first document as a PDF and Word will try to print the document, not sure why.
    5. If I do nothing (waiting for the App to continue processing the other documents) Adobe will not get past the first document.
    6. I… more

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    0 comments  ·  PDF Forms  ·  Delete…  ·  Admin →
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