13465 results found

1. Signing in on 3rd Device Closes Acrobat without allowing saving of Documents
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2. interop.acropdflib.dll problems after windows 10 update from c# application

   Hello, we have a C # application in the company, this application is using interop.acropdflib.dll, everything was fine before Windows 10 updated from some days, now every time I press the print button nothing happens, no displays the window for setting up printing.

   Help, it is a problem not being able to print from the application because there are many documents a day that have to be reviewed and sent to print quickly to optimize times.

   References:
   Windows 10 64-bit operating system
   Windows desktop application with c # .net
   Adobe DC

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   1 comment  ·  Creating PDFs  ·  Delete…  ·  Admin →
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3. Replacement Text (AccSupp ActualText entry) Support

   We noticed that your PDF viewer doesn't have AccSupp ActualText support. This means that copy-pasting technical text such as shellscripts and programming code, does not work in your PDF viewer and this greatly restrains the use of your whole program.

   The replacement text is said to be supported, according to the file "Document management - Portable document format - Part 1: PDF 1.7" both on Table 323, page 559, and on section 14.9.4, page 615. Available here: https://www.adobe.com/content/dam/acom/en/devnet/pdf/PDF32000_2008.pdf.

   But according to the tests made using PDFs produced by pdflatex using the package accsupp, the replacement text support seems to be unreliable at the moment for copy and paste.

   The tests are shown here: https://github.com/ho-tex/accsupp/issues/2
   The tests generated various behaviors such as:
   - Correct copy and paste of the text, but incorrect copy and paste of leading spaces and empty lines (Test 1);
   - Unexpected insertions of spaces (Test 3 and Test 6), and;
   - Spaces turned into newlines (Test 4).

   We kindly request better support of the replacement text support, because the copy and paste directly from the PDF document is not reliable.

   Please also refer to these two pages for further discussion:

   https://tex.stackexchange.com/questions/563803/how-make-a-latex-document-that-generates-a-pdf-from-which-copy-paste-works-corre

   https://github.com/ho-tex/accsupp/issues/2

   We noticed that your PDF viewer doesn't have AccSupp ActualText support. This means that copy-pasting technical text such as shellscripts and programming code, does not work in your PDF viewer and this greatly restrains the use of your whole program.

   The replacement text is said to be supported, according to the file "Document management - Portable document format - Part 1: PDF 1.7" both on Table 323, page 559, and on section 14.9.4, page 615. Available here: https://www.adobe.com/content/dam/acom/en/devnet/pdf/PDF32000_2008.pdf.

   But according to the tests made using PDFs produced by pdflatex using the package accsupp, the replacement text support seems to… more

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   0 comments  ·  Accessibility  ·  Delete…  ·  Admin →
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   Resolved  ·  AdminRachit Jain (Software Engineer, Adobe) responded

   Hi,
   I understand your concern here. I have shared this with the higher management. We currently do not have any plan to implement it but we have kept it in our radar and will pick up in future,

   Check the latest features in Acrobat Pro DC by keeping the software on latest version.

   Thanks
   Rachit

4. I am not able to open the application (Acrobat DC and Acrobat)

   not able to open any acrobat, getting error "Sorry something went wrong"

   I am follow the instruction... launched it with my id it is loged in but still not able to open the acrobat...Please let me know other solution

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5. Adobe Acrobat Pro DC taskbar icon

   the taskbar icon color is black now and not easily visible. Please change it back to burgundy.

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   0 comments  ·  User Interface  ·  Edit…  ·  Delete…  ·  Admin →
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6. Tells me update failed to install, when it is installed

   Acrobat DC has become a royal pain in the behind. First of all, with this NUL license concept, it takes way, way too long to convert Word documents to .pdf. It sits there doing nothing for a long time, and finally wakes up and begins the process. Is it possible you people don't test these things? This always happens now, ever since your brainchild change. Secondly, it keeps telling me that it failed to install a version 2020.009.20063, when that version is already installed! What a nuisance of a system this has become.

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   0 comments  ·  Creating PDFs  ·  Edit…  ·  Delete…  ·  Admin →
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7. ability to change page orientation when exporting from pdf to powerpoint
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   0 comments  ·  Exporting PDFs  ·  Edit…  ·  Delete…  ·  Admin →
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8. bugs

   In some cases the system gets struct due to this app, there may be some bugs in it so try to solve .

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9. why would you change the name of the tool from Adobe Sign to Request signature?

   My ADobe Sign tool button disappeared - I had to chat online with tech support - she had me sign out and back in - still no Adobe Sign button but I saw a new button Request Signature (which is now Adobe Sign) but now every time I close out of a PDF I can't see either tool anymore - I have to sign out and back in again to see the Request for Signature. what is going on?

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   0 comments  ·  Adobe Sign  ·  Edit…  ·  Delete…  ·  Admin →
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10. Conditional logic.

    Would be fantastic if text or signature fields can only be completed if certain other fields are completed or boxes checked. I know DocuSign offers this functionality in their commercial license, which is very expensive.

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    0 comments  ·  Adobe Sign  ·  Edit…  ·  Delete…  ·  Admin →
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11. Bug: OCR Correct Recognized Text changes "•" to "€" upon save

    There is an issue with the "Review recognized text" feature. It fails to properly update the OCR text when a correction is made. It erroneously replaces the special character "•" with "€" upon clicking Accept. So for example, the slogan "Cleaner Air • Safer Roads" will be saved incorrectly as "Cleaner Air € Safer Roads". I'll happily provide the example document via email if requested.

    I'm running MacOS MacOS Big Sur Version 11.0 Beta (20A5384c) and Acrobat Pro DC Version 2020.012.20048

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    0 comments  ·  Scanning and OCR  ·  Edit…  ·  Delete…  ·  Admin →
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12. Create PDF for Javascript-powered web pages

    I like the ability to capture HTML pages together with images into one PDF document.

    Unfortunately the web has changed and many web pages use Javascript to fill out the DOM tree, as a result content is missing from pages like:

    https://ropercenter.cornell.edu/ipoll/search?q=dreams

    which makes a blank page PDF. There are tools out there that can make a capture of modern web pages using Chromium, PhantomJS, or HTMLUnit to run the Javascript. One can be found here:

    https://conifer.rhizome.org/

    sometimes these work, but the WARC file and the WARC file players are awful. It reminds me of the times that you go to the wayback machine and give up looking for something because the pages take too long to load and are always missing something.

    It's a tricky problem for a few reasons, not least that you're never 100% sure that the important Javascript on a page is done running.

    That's what makes it a problem for Adobe and why it should be supported by the #1 document conversion tool.

    To be specific I'm rejecting the WARC "archive-the-conversation" approach and wanting something that makes an HTML DOM tree and then turns that DOM tree into a good-looking PDF -- I don't want interactive features preserved in the PDF

    I like the ability to capture HTML pages together with images into one PDF document.

    Unfortunately the web has changed and many web pages use Javascript to fill out the DOM tree, as a result content is missing from pages like:

    https://ropercenter.cornell.edu/ipoll/search?q=dreams

    which makes a blank page PDF. There are tools out there that can make a capture of modern web pages using Chromium, PhantomJS, or HTMLUnit to run the Javascript. One can be found here:

    https://conifer.rhizome.org/

    sometimes these work, but the WARC file and the WARC file players are awful. It reminds me of the times that you go… more

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13. Re-send signable agreement with corrected fill fields

    When an error is made in an Adobe Sign template, but the error is not realized until after the document is sent for signature (or worse yet, already signed), it is nearly impossible to correct the issue and re-send the form. It should be the case that, a document pending signature or already signed, can be re-sent and everything is already filled out except for the field which was modified. For example, I realized that I accidentally assigned one field at the end of a document (among dozens of fillable fields) to the wrong person...the person got all the way to the end of the document and then realize the error. I should be able to adjust the document, and re-send for signature quickly, and all of their form data is preserved so they can just pick up where they left off.

    When an error is made in an Adobe Sign template, but the error is not realized until after the document is sent for signature (or worse yet, already signed), it is nearly impossible to correct the issue and re-send the form. It should be the case that, a document pending signature or already signed, can be re-sent and everything is already filled out except for the field which was modified. For example, I realized that I accidentally assigned one field at the end of a document (among dozens of fillable fields) to the wrong person...the person got all the way… more

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14. playback settings for rich media

    Why did playback settings and controls disappear? Now when i send a video my client can't stop rewind or forwar, they just can open and close... Why that?

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15. Adobe DC crashes when opening second pdf - reason: win 10 cumulative update

    When trying to open a second pdf in an new tab, Acrobat DC crashes after some seconds of freeze.

    I found the reason for this in the latest two Win 10 cumulative updates of 08 and 09/2020. Skipping the update in August and hoping, that the update in September works better didn't help. Deinstalling these updates solves the problem.

    Some other applications are affected as well (like the launcher from EA/Origin or the Samsung Magician).

    This is the message from the windows event viewer:
    Name der fehlerhaften Anwendung: Acrobat.exe, Version: 20.12.20048.6926, Zeitstempel: 0x5f5b9602
    Name des fehlerhaften Moduls: D3D9.DLL, Version: 10.0.19041.488, Zeitstempel: 0xb957591f
    Ausnahmecode: 0xc000041d
    Fehleroffset: 0x0004f5bb
    ID des fehlerhaften Prozesses: 0x3c6c
    Startzeit der fehlerhaften Anwendung: 0x01d69664ebd20c22
    Pfad der fehlerhaften Anwendung: C:\Program Files (x86)\Adobe\Acrobat DC\Acrobat\Acrobat.exe
    Pfad des fehlerhaften Moduls: C:\WINDOWS\system32\D3D9.DLL
    Berichtskennung: b74bd6c2-8a89-4832-a7e5-cccd0f9ab4bc
    Vollständiger Name des fehlerhaften Pakets:
    Anwendungs-ID, die relativ zum fehlerhaften Paket ist:

    The events of the other affected applications show the same reason (d3d9.dll).

    When trying to open a second pdf in an new tab, Acrobat DC crashes after some seconds of freeze.

    I found the reason for this in the latest two Win 10 cumulative updates of 08 and 09/2020. Skipping the update in August and hoping, that the update in September works better didn't help. Deinstalling these updates solves the problem.

    Some other applications are affected as well (like the launcher from EA/Origin or the Samsung Magician).

    This is the message from the windows event viewer:
    Name der fehlerhaften Anwendung: Acrobat.exe, Version: 20.12.20048.6926, Zeitstempel: 0x5f5b9602
    Name des fehlerhaften Moduls: D3D9.DLL, Version: 10.0.19041.488,… more

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16. Flatten transparency results into false handling of a smooth shade and damaged result

    When flattening the attached PDF with Acrobat DC, the shade (which is covered by a vector object and therefore only visible as some kind of a frame), becomes visible.
    This is clearly not the expected results and therefore a bug.

    • 

    • 

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17. Adobe Sign view field allocation after sending

    Creator should be able to see the allocation of fields after sending, i.e., make it visible which fields have been assigned to whom.

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    0 comments  ·  Adobe Sign  ·  Edit…  ·  Delete…  ·  Admin →
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18. Cannot combine emails into PDF

    Why in this day and age have you still not added any functionality to combine emails into a PDF directly?! Enormous amounts of global productivity is wasted each day on having to individually save thousands of emails individually into a PDF format in order to be able to then bind them into a PDF. You could actually just resolve the issue directly and make everyone's lives a little less ******.

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    0 comments  ·  Creating PDFs  ·  Edit…  ·  Delete…  ·  Admin →
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19. Use Outlook signature in emails sent from Acrobat

    I have my email signature (phone #, address, etc.) setup in Outlook. When I send an email from Acrobat, my signature is not on the email sent out.

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20. Acrobat hangs (freezes) IndDesign when creating PDF file in Indesign
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    Need Info  ·  amukherj responded

    Sorry for your inconvenience.
    It seems InDesign hangs for you. It is not clear how Acrobat is involved in the process. Can you please explain the workflow?