This update is the opposite of an upgrade.

What a big blunder!
Reminds me of Office 2007 when MS removed all of the menu shortcuts that had been in place for ages and help make using Word so much easier. MS backtracked soon after; let's hope Adobe do, too.

I defenetly prefer adobe

I was so relieved to find I could go back to "old" Acrobat, and while I was at it, to disable autoupdates for Acrobat. There are so many pertinent and good comments here, all of which I agree with. One thing that stood out to me that was particularly awful for my work flow is that the documents now all open as tabs, and even if you separate them, the name now has to fit in a tiny tab so it is truncated. Did your interface people ever stop to think that a user might have multiple iterations of a document that she needs to see at the same time, and that she is not helped by seeing only the first dozen or so letters of the file name? This is just one bad feature among many. I have never seen such a poorly thought-out and totally unnecessary "upgrade." People doing professional work with Acrobat are most likely doing it on a desktop (or laptop) computer, not a phone. Things that make sense on a phone do not make sense on a large screen. I get the feeling the update was put together by people with no experience or understanding of how Acrobat is used, and moreover, that they they (the "designers" of this update) are people enamored of staring at their phone and navigating with their thumbs on a tiny screen. The kind of work that I, and I think most of the people on this forum, do is not like making instagram posts on your phone. Please grow up!

The whole initiative to redesign the user interface is fundamentally out of touch with what other industries use software for. No we don't want new features, and a new look is not value added, it is an irritation, or worse, a waste of time.

The culture of software developers has the confused notion that it is acceptable to release unstable or half finished work, or require users adjust their workflow to accomodate the whimsy of interface designers. Imagine now that you work in aerospace, or law, and you find out that the product you rely on for work flow has suddenly become unpredictable.

Please dismiss which ever employee thought this was a good idea.

Get rid of the new interface. Keep the table of contents view on the left. Don't know what you guys were thinking...

Please again provide an option in Acrobat Reader DC and other "new UI" products to force separate windows, instead of tabs.

Microsoft Excel designers once decided to change to tabs instead of separate windows. After endless complaints, they had to go back to separate windows.

(Yes, I know that we can revert to the "Classic" interface, at least for now. And yes, I know that we can drag a tab to create a separate window, clumsily and at a waste of time. Neither "feature" is equivalent to having the original option to open a new window by default (i.e., except when a pdf is being dragged into an existing window).)

Absolutely hate the update. It is not intuitive - the icons are random and I have no idea what they mean. I miss the word "edit" for example. I am thankful for the "disable new adobe" option and hope this is never removed.

I have never written a review for anything ever...until now. I am so irritated by this change that I created an account just to add support. I am a finance professional and work with PDFs everyday. This new version/GUI is terrible and completely unproductive. I echo the all the comments posted thus far and won't repeat them but PLEASE do better Adobe.

The new interface does not fit the needs of the user reading texts from left to right. It would be OK, if you:
1. flip the toolbar (and its panes, like bookmarks) from right to left side of the window;
2. Allow the user to add/remove from the toolbar single commands, like Previous/Next View (in the new layout you left only the Previous/Next Page commands, ad disable any customizations)

The new interface severely restricted productivity, mainly because it is less flexible than the previous one, and does not take into account the user needs related to the tex directions (For example: bookmarks are usually used to reproduce parts/chapters structure of the books.I belive, that the readers of Arab or Hebrew books are OK with the bookmarks pane on the right. But not the readers of the Greek-originated alphabets!).

After grappling with the recent update of this software for a week, my frustration peaked until I stumbled upon this thread where a multitude of users expressed their discontent. I appreciate the helpful tip on reverting to the previous format – it was a lifesaver.

Like many others, I find the abrupt changes to the user interface perplexing and inconvenient. Users rely on familiarity, and altering the layout without apparent reason can be disorienting. Adobe's decision to overhaul the interface seemingly without any significant improvements has left many loyal customers, myself included, bewildered.

In a world where technological advancements should enable greater customization, it's disheartening to witness software becoming more rigid. The ability to arrange toolbars and menus according to individual preferences is a basic expectation, and the absence of such flexibility raises questions about the rationale behind these design choices.

Is it driven by laziness, an oversight, or perhaps a lack of understanding of users' needs? The software industry thrives on user feedback, and it's disconcerting to see changes made without apparent consideration for the user experience.

In the future, I hope the developers prioritize user customization, allowing us to mold the interface to our preferences. Software should evolve with the user in mind, not force them to adapt to arbitrary changes that hinder productivity and frustrate loyal customers. Here's to hoping for a more user-centric approach in future updates.

Having a major change like this when you're trying to get critical work complete is beyond frustrating!

The fact that I couldn't find the Action Wizard (Is it even there?) was going to absolutely kill us.

This is simply change for the sake of change!

Thank god I was able to revert.

I truly detest that Adobe does not respect the opinions, wishes and UI configurations put in place by their paying users. Instead they demonstrate nothing but arrogance in their opinion that they know better what we need as users. They need to get a clue that a happy satisfied user base is an order of magnitude more important than is making changes just for the sake of making changes.

I am a book editor and review thousands of PDF pages per week. I use Acrobat Pro to annotate corrections for designers and authors. After reading the negative comments, I was determined to give the new UI a try. I have used it for two days now and gotten used to some of the quirks. I've even customized my toolbar as much as I can. I've also searched the Web for shortcuts to make things easier. (I love shortcuts.) However, there are still some things that I need and use every day that you seem to have gotten rid of or made more difficult.

1. I would like to be able to fully customize my tool bar to have only the things I use. Right now, for example, the highlight tool is there by default, which is great, but clicking on the highlighter icon doesn't give me the highlighter tool. It opens the option of three items under the highlighting tool, from which I then have to click highlight again. I tried to add just the highlighter tool to my toolbar, but it is grayed out and unavailable. This new way is an added step for me. When I have a hundred highlights in a single PDF, that's a lot of extra time and annoyance.
2. I would like to be able to dock that toolbar above my workspace. I hate the floating toolbar. It needs to be docked so it doesn't interfere with my work.
3. I really miss typing to insert text. In the old UI, I could place my cursor (as long as the Comments Tools were open) and just start typing to insert text. Now I have to place my cursor, click the icon for insert text, and then type my new text. You've again added an extra step for me, which is annoying and time consuming when you enter as much new text as I do.
4. Please stop blowing sunshine up our skirts and selling this as "more intuitive." It isn't. How is it intuitive to have highlight, underline, and strikethrough all under the same icon? From what I can see, you've changed the desktop version to match the online version. If that is really what you were going for, then say that. We aren't idiots. You can sell us that **** about it being intuitive and making our work easier all you want, but we, the end users, can see that isn't the case.

I really did try to make the new UI work for me since I know, eventually, you will force us all to use it, but I think I will be switching back to the other one for as long as possible. It just makes my job easier.

The new interface is awful! ditto no warning, no ads, thank goodness you can revert to the old - why change it!!!

The new interface is extremely frustrating, I can't even describe how much I hate it. Everything is in the way. Nothing is visually intuitive. Please do not make me use the new version.

Unbelievable. Just unbelievable, that in 2023, after some 70 years of the IT industry building experience in designing user interfaces, Adobe can implement a change like this, without any warning to users of their most widespread application.
No foreshadowing email: "We're about to make some changes to Acrobat...".
No consultation on first load: "Would you like to try the new interface?".
Just dump the user into an interface so unfamiliar that my first reaction was "bugger, Acrobat has crapped itself again and lost all my customisations" (which was fairly accurate, as it turned out).
Not even a pop-up: "We've updated the interface, here's how to go back to the old one if you don't know where the **** anything is...".
Well done Adobe for a momentous face plant of an update.

Ditto to all previous comments. The change from version 9 was frustrating enough but this new UI is a disaster! Adobe is broken for me unless I can figure out how to quickly access all the tools that I frequently use. Mind boggling! Is Adobe trying to drive us away?

Still no comments or apparent interest from Adobe employees. I think a sadist designed the new interface. I haven't heard from a single person that thinks the new interface is an improvement. All my coworkers were freaking out until we figured out how to get the old interface back. For now. We're stuck having to pay for the full CC licenses, but we probably won't be using Acrobat much longer (once the new interface becomes absolute), so I wonder if Adobe will give us a discount, seeing as how we'll have to go to a third party pdf authoring solution.

Car manufacturers don't sneak into my sedan in the middle of the night and move the gas pedal to a different place, then tell me they did me a favor.

The new interface makes the features I use most harder to use. More clicks. More sweeps of the mouse. I edit and share projects all the time, please don't tell me this is better. Don't tell me I need to try harder and learn.

I like the product I bought from you, that's why I bought it. Don't change the thing I bought without asking me, please.