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Acrobat for Windows and Mac

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UserVoice is a third-party platform for product feedback. The Adobe Acrobat DC team regularly reviews ideas and incorporates them into product planning discussions. We can’t guarantee specific features or development timelines, but we read every suggestion and respond where we can. Please note that feedback is voluntary, and if you provide feedback, you give Adobe the right to use it without restrictions.

For all other questions and discussions, visit the Support Community for Acrobat.

If you are still using Acrobat 11.x or other older versions, please note that those are no more supported by Adobe. Try out the latest, Acrobat DC.
In case your concern is not addressed in the latest version, please report the issue against Acrobat DC.

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For a new feature request:

  1. Brief title
  2. Description of desired feature
  3. Why the feature is needed

For a new bug:

  1. Brief title
  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

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Acrobat for Windows and Mac

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618 results found

  1. "This feature is not included in your current Acrobat license" message even though my license is Pro

    I just started getting "This feature is not included in your current Acrobat license" message even though my license is Pro. Not letting me combine files, organize pages, create PDFs, etc.

    3 votes
    Resolved  ·  4 comments  ·  Installation and Licensing  ·  Admin →
    How important is this to you?

  2. Why do I SIGN IN over and over and over and over again yet it still says to SIGN IN

    Why do I SIGN IN over and over and over and over again yet it still says to SIGN IN ????
    Seriously, WHY WHY WHY WHY WHY does this keep happening OVER AND OVER AND OVER AND OVER again?!?!?!?!?!?!?!?!??!?!?! TELL ME HOW TO FIX IT!!!!

    4 votes
    0 comments  ·  Installation and Licensing  ·  Admin →
    How important is this to you?

  3. Release the full version of Acrobat DC 18.011.20040 to Creative Cloud Packager

    Why hasn't the full version of Acrobat DC 18.011.20040 been released to Creative Cloud Packager yet? The update package was released on May 14th (over two weeks ago as of writing this) and it contains security updates but we're still waiting on the full version.

    1 vote
    0 comments  ·  Installation and Licensing  ·  Admin →
    How important is this to you?

  4. Problem activating.

    I never received my lic key after signing up through my creative cloud.

    2 votes
    2 comments  ·  Installation and Licensing  ·  Admin →
    How important is this to you?
    Need Info  ·  AdminTariq Ahmad Dar (Community Manager, Adobe) responded

    Hi Kevin,

    I checked your subscription status and it seems normal at our end. And I see you have two machines activate with this Adobe ID. Would you let us know the current status at your end?

    Thanks,
    Tariq

  5. Stop spamming me with stupid ads for upsell. This is the kind of **** that makes people uninstall your service

    Stop it. This is bad

    2 votes
    1 comment  ·  Installation and Licensing  ·  Admin →
    How important is this to you?

  6. Platform confusion

    I recently got a new machine and moved my DC pro account over. Turns out I somehow ended up with the classic version and spent a few hours trying to figure out why I was having a lack of features on this new install. I'm just really annoyed that something so simple as notifying me that I'm not installing the right variant of a purchased product has cost me so much time.

    1 vote
    Under review  ·  1 comment  ·  Installation and Licensing  ·  Admin →
    How important is this to you?

  7. I AM SICK AND TIRED OF ADOBE ACROBAT SIGNING ME OUT. WHEN I BOUGHT THE DISC AT THE STORE IT DIDN'T DO THIS. I JUST NOW TRIED TO SEND A DOC

    I USE THIS EVERY DAY. ADOBE ACROBAT. IT KEEPS SIGNING E OUT. TOLD ME TODAY THAT I HAVE ADOBE 11 & I NEED TO UPGRADE & I HAVE A HARD TIME FINDING THE PLACE TO SIGN IN AGAIN. I HAVE BEEN PAYING FOR THIS ONTHLY FOR A LONG TIME. I NEVER GOT SIGNED OUT WHEN MY PURCHASED ADOBE ACROBAT WAS ON MY COMPUTER. TODAY IT TOLD ME I HAD ADOBE 11 & I NEEDED TO UPGRADE. WRONG. I HAVE TO SIGN IN AGAIN TO SEND MY DOCUMENT. RIDICULOUS.

    1 vote
    0 comments  ·  Installation and Licensing  ·  Admin →
    How important is this to you?

  8. Bug - Acrobat no longer opening files with macOS High Sierra / Security Update

    Recently I updated to Security Update 2018-001 on macOS High Sierra 10.13.4 - since then, none of my Acrobat instances (DC Pro, X) works anymore: I can start Acrobat, but as soon a I try to open a file, Acrobat hangs (showing the "rolling ball") and I have to force quit. Deinstallation and re-installation did not solve the problem.

    1 vote
    0 comments  ·  Installation and Licensing  ·  Admin →
    How important is this to you?

  9. Adobe should credit and keep track of my licenses.

    I have purchased two perpetual and one subscription to the latest Adobe Acrobat Pro DC. But Adobe acts as if I only have a single license,

    When I go to my next computer, Adobe i forms me that I must unload the software from another computer to use the current one, even though I installed a separately purchased software on both computers.

    Please credit me with having purchased what I paid for, instead to treating me as if I only have a single license.

    1 vote
    Resolved  ·  1 comment  ·  Installation and Licensing  ·  Admin →
    How important is this to you?

  10. Adobe Acrobat Pro DC subscription expried

    My company has a license for Adobe Acrobat for its employee's. My account has a problem where it will tell me the subscription for my Adobe Acrobat service has expired. This does not happen to any of the other accounts on our company's license yet it has happened on my account for the 4th time now. My IT person has contacted Adobe to fix the problem but it has yet to be resolved. Have other people had this problem and is there an easy solution? So far we have checked the company's admin account to ensure my account was still…

    1 vote
    1 comment  ·  Installation and Licensing  ·  Admin →
    How important is this to you?

  11. Bug Report - Acrobat DC opens, but nothing shows.

    When opening Acrobat DC on Mac OS (High Sierra 10.13.3) the icon 'bounces' in the dock, shows that it's open, then is unusable. If I click the icon in the dock, nothing happens. If I control-click, and select 'Show All Windows', a blue halo appears where an application screen should be, but there's nothing there. When selecting a PDF to open, if Acrobat is 'open' nothing happens. If it is not, it goes through the normal startup with the bouncing icon in the dock, then nothing happens. I have uninstalled and reinstalled the app a few different times now, as…

    2 votes
    1 comment  ·  Installation and Licensing  ·  Admin →
    How important is this to you?

  12. Your designs are ****

    Your entire user experience is complete ****. When trying to uninstall an app it opens Creative Cloud and it forces you to update and then it has to use CC to uninstall it.

    To remove subscriptions I had to ******* call to get something removed as there was no button to do so.

    You guys are a huge company and don't give a **** about the way users actually want things done and just make it really hard to get rid of your ********* products.

    Sincerely ********

    1 vote
    0 comments  ·  Installation and Licensing  ·  Admin →
    How important is this to you?

  13. French version vs english

    I bought Acrobat Standard DC but unfortunately I did not see that I could download it in French. It is therefore in English. Can I just change the language in the software or do I have to uninstall it to reinstall it in French?

    2 votes
    1 comment  ·  Installation and Licensing  ·  Admin →
    How important is this to you?

  14. instalation error

    Comprei ontem por €475,00 o adobe Dc Pro MAC e não consigo instalar, interrompe sempre com erro pela conta dayaj@mac.com. Tenho 2 contas adobe, 1 dayaj@mac.com e 1 dayaj@netcabo.pt e gostava de juntar as 2 para dayaj@mac.com

    2 votes
    0 comments  ·  Installation and Licensing  ·  Admin →
    How important is this to you?

  15. Your Free Trial is not inspiring

    Just wasted over an hour of my life trying to check out the free trial. It just freezes up and I wasn't able to actually try anything out. Doesn't inspire me to purchase the product.

    2 votes
    0 comments  ·  Installation and Licensing  ·  Admin →
    How important is this to you?

  16. Support for Microsoft SCUP

    We have invested very large in SCCM infrastructure to support Global distribution of client applications. To speed up distriution of Adobe product versions we have analysed Adobe Update Server solution.
    Based on our global environment that would require an enourmous investment create a Adobe Update Server at every site location.

    We would like Adobe to add support for Microsoft SCUM, that would speed up product distribution without very large investment.

    1 vote
    0 comments  ·  Installation and Licensing  ·  Admin →
    How important is this to you?

  17. StatusCheck2 plug-in crashing Acrobat... daily

    Well, the idea is to stop the friggin' crashing of Acrobat! Just about the time that I upgraded to macOS High Sierra (currently 10.13.3), the Acrobat plug-in StatusCheck2 began crashing. Now, it crashes numerous times a day. I have found nothing to stop it.
    I also have Enfocus PitStop Pro, if that makes a diff.

    1 vote
    0 comments  ·  Installation and Licensing  ·  Admin →
    How important is this to you?

  18. I updated to the latest version and now cannot scroll from one page to another using my keyboard scroll (arrow) key.

    1 vote
    0 comments  ·  Installation and Licensing  ·  Admin →
    How important is this to you?

  19. Acrobat Reader

    Installer Initialization failure. Tried every method, no success.

    1 vote
    0 comments  ·  Installation and Licensing  ·  Admin →
    How important is this to you?

  20. Network License Management Tool

    Hello Adobe Company,

    We've been your customer for 10 years. We have about 400 users that have a lot PDF requirement of use but not frequently. So, we worked with Adobe supporter to deploy Acrobat to our server for user working with PDF in order.
    However, Adobe suppoter confirmed that Adobe company hasn't had any solution for license management which control users using license at a point time or kick someone who forget exiting Acrobat after using.
    So i hope Adobe company can develop this solution it's very very important with a company has >400 users like us that the…

    1 vote
    0 comments  ·  Installation and Licensing  ·  Admin →
    How important is this to you?
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