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Acrobat for Windows and Mac

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292 results found

  1. Hello- (Feature request) May I suggest the ability to add a custom email contact etc. signature? (The address & contact one, not the legal or digital one). Our user was trying to send PDFs, and while it opens her mail (Gmail) the signature part doesn't get added on. From what I gather, it is because the programming interface and user interface can't talk to each other, they are seperate streams, maybe? (see link to similar, below)

    Anyway, if they can't communicate, maybe add the possibility of a custom email address / contact one, in a future release?

    The closest I…

    1 vote

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  2. program stalls, won't close, and crashes repeatedly upon every use; already re-installed and have all current updates, protected view off -- this started about a month ago after using the same system for 2 years

    6 votes

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  3. Send & Track emails do not have aligned RFC5321.MailFrom and RFC5322.From fields, thus fail DMARC checking as per acrobat.com policy of "p=reject", which instructs receiving MTAs to reject or bounce misaligned messages.

    Proof attached.

    Please either:
    A) allow users to change the RFC5322.From field in the product UI
    B) or, create a separate subdomain for Send & Track messages with DMARC policy of "p=none"

    This will ensure better deliverability.

    2 votes

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  4. I use the Adobe Acrobat DC to secure it with password so I can prevent the document from being copied or edited. However, when I upload it to Google Drive, it can turn into an EDITABLE document on One single Click. What is the use of this type of encryption?

    Is there a way that I am missing out on that can help achieve secure the document from being copied or edited with such ease because I haven't found any.

    Thanks

    3 votes

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  5. Product manuals are often secured and one can print but not comment, hi-lite or otherwise mark up important info would be helpful. Such "edits" could be a different layer and not integral to the original document. Even disclaimer text or ownership of such edits could be water-marked into the file.

    2 votes

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  6. Hello, the signatures made on a PDF with the identification card of Spain (DNIe) the product does not manage to validate it correctly since the hierarchy that signs the OCSP response has been modified and instead of being signed by a subordinate the root itself does.

    The OCSP response is signed by the following certificate:

    https://www.dnie.es/descargas/certificados/Ocsp_Responder_AV_DNIE_FNMT_AC_RAIZ_DNIE_2_0320 18.zip

    This certificate is issued directly by the Root Authority:
    https://www.dnie.es/ZIP/ACRAIZ-DNIE2.zip

    Why does the PDF indicate "certificate not valid for use?

    There is a test set available to make a valid signature and another with certificate revoked at this link:
    https://www.dnie.es/descargas/certificados/Set_Certificados_Pruebas.rar

    Thank you very…

    2 votes

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  7. In order to disable the password encryption option within Adobe Acrobat Standard and Professional DC, the complete security suite under Protected Mode needs to be disabled. This means that Enterprises that don't want users to password encrypt PDF documents have to remove the built in Sandboxing solution for PDF documents, thus compromising their security controls.
    There should be a granular capability to disable the option to password encrypt PDF documents, without having to turn-off other security features.

    3 votes

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  8. In Switzerland, as in the EU and many other countries, appropriately digitally signed documents in PDF format are legally fully equivalent to paper-based original documents, signed in handwriting by (one or more) signatories in the presence of witnesses.

    STATUS QUO

    Country specific differences in national law applicable to establishing the legal adequacy of digitally signed documents with their paper-based equivalents require country specific validation of digitally signed documents against applicable sets of criteria.

    The following criteria need to be fulfilled, in order for a digitally signed PDF file to be considered VALID in the sense of LEGALLY COMPLIANT with the…

    3 votes

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  9. I somehow have put a password on acrobat where it automatically puts paswords on all of my documents and i cant remeber what the password is.... this means i and others can open documents but we cant edit them????

    2 votes

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  10. There should simply be an option when you click to sign form to add a digital signature. That was a feature that existed before, but now it's much more difficult to create digital signature boxes.

    3 votes

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  11. In Acrobat IX I could create a digital signature field where the user, when getting the form and entering their pertinent information, could simply click on the field to digitally sign the form using their certificates from the employee badge. Did this option disappear entirely now? I don't want customers to have to select window, preferences, signatures and draw a rectangle to sign the form. Allow users to set up a block so the customer just needs to click the field and select their stored credential to sign the form. This is a MUST have option.

    5 votes

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    Resolved  ·  cdas responded

    User has been guided to add certificate based digital signatures

  12. Why do i have to keep signing in to use it. Why does it continually crash? Why has it stuffed my computer so that it runs at a snail pace?. You really have over engineered, over done the security, and over complicated this product. I will never use Adobe products again!!!!!

    3 votes

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  13. My account is NOT EXPIRED. WHY DOES IT ALWAYS TELL ME EXPIRED?!

    2 votes

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  14. Several of our clients who use Adobe Acrobat Pro DC have complained of issues printing PDF's. After troubleshooting the issue we found the cause to be the Enhanced Security option located in Security (Enhanced) in the Preferences. If this option is enabled, disabling it allows our staff to print. We even came to a point where we had to enable it and then disable it to fix printing. This issue seems to have started several weeks ago.

    OS affected:
    Windows 10 Pro
    Windows 7 Pro

    7 votes

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  15. sorry if this already here. i want to search a file secured with permissions password. and add highlights too...

    3 votes

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    Need Info  ·  cdas responded

    Dear user,

    Please launch the file in Acrobat /Reader. Press CTRL+D and check Security tab in Document properties.
    Please check the Document Restrictions Summary to see the list of actions permitted.
    Please could you share a screenshot of the same.

  16. So i click on "remove restrictions on this document" and then it asks for a password. Me no HAVE a password, WHAT password? wtf are you talking about? WHERE do i find this golden password that i've never created? wtf am I paying for this for

    13 votes

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  17. Whenever a digital signature field is added, we do not get the option to duplicate it. This would be very helpful in cases where same person has to sign on multiple pages in a document.
    At present, it is giving the option to duplicate across pages, however, it is not working nor it is giving any error message.
    Please include this feature in Acrobat, or grey out the duplicate across pages option.

    6 votes

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    Need Info  ·  Amboo Srivastava responded

    Hi Ashutosh,

    Thanks for your feedback. Yes, this looks like a bug. Can you please let us know which Acrobat version you are on?

    Thanks,
    -Amboo

  18. Acrobat DC Pro hides the 'digital signature' field unless you follow a very convoluted series of steps to find it. Recommend ALWAYS having the digital signature option available. Also, recommend disambiguating between 'signature' 'initial' and 'digital signature' fields. Conceptually very similar. Functionally very different.

    4 votes

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    Resolved  ·  cdas responded

    To use Digital Signature on Acrobat/Reader, if you have a signature field present on the pdf, you still can click on the document field and it would initiate the digital signature workflow. This functionality is still present in Acrobat DC. If you want to draw a signature on the pdf outside a signature box, please go to Tools—Certificates—Digitally Sign. That would enable you to draw a box on the pdf for the signature.

  19. Our county's superior court system requires that we e-file all documents into the court; upon filing a document with the system ("LINX"), LINX timestamps it.

    This doesn't work with a certified e-signed document, because Adobe locks the document from future editing. If I try to e-file a certified copy, LINX immediately rejects the file, because of course LINX can't timestamp it.

    I'm forced to print out the file, physically scan it again, and e-file the document that I had e-signed in the first place! Am I missing a checkbox somewhere that I can check, to force Adobe to allow editing…

    2 votes

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    Need Info  ·  Amboo Srivastava responded

    Hi Molly, Kevin,

    Thanks for writing to us.

    From what I understand, you require your PDF to be digitally signed again, after you have shared it after certifying and digitally signing by your signature? Can you please try these steps and see if this is what you require:

    1. Open PDF in Acrobat DC. From Tools→ select ‘Prepare form’ app and click Start. Add (at least) 2 signature fields from top toolbar and save the document
    2. Right click on the first signature field and select ‘Certify with visible signature’. In the Certify Document dialog that comes up, under ‘Permitted Actions After Certifying’, select ‘Form fill-in and digital signatures’
    3. Now sign the document by adding your signature
    4. Send the document to LINX now

    Does this solve your problem? Please let us know.

    Thanks,
    -amboo

  20. It would be good to have some sort of solution/ patch/ workaround/ update to prevent Google DocHub from being able to edit locked forms. I've noticed that by dropping an adobe pdf into DocHub does a few things:
    1. Even if document password protected to prevent editing it is easily editable and doesnt seem to honor those security settings
    2. When document is locked after signing DocHub allows all the previously fillable fields to be edited while still retaining the original signature
    3. even if a fillable form is converted to flattened copy, once dropped into DocHub all the fillable…

    3 votes

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