11927 results found

1. <?xml version="1.0"?> <!DOCTYPE AdobeCrashReport SYSTEM "AdobeCrashReporter.dtd"> <crashreport serviceVersion="3.0.2" clientVersion="3.0.2"

   Using Compare function

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2. Freezes for a few seconds on launch by non-admin user

   Running Adobe Acrobat DC 20.012.20048 on Windows 10 Pro 10.0.18363. Whenever a non-admin user launches the software, the software will freeze for 10-15 seconds, then start working normally again. When an admin user launches the software, it starts running fine without freezing. We assume this is a file permissions issue. Tried reinstalling, reverting to old version, and changing file permissions. Tried working with Adobe Support but they ultimately ran out of ideas.

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3. Team Collaboration - Adobe Sign and Send

   My team of 4 uses Adobe sign and send. The thing is that we all have our "own" page to track signatures. Is there a way where we can all SHARE a page to keep track of needed signatures as a team? As a team leader, having to follow up with everyone else individually adds an unnecessary layer of complexity to my job. If I could see our "team" page, it'd be so much easier.

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   0 comments  ·  Adobe Sign  ·  Edit…  ·  Delete…  ·  Admin →
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4. Think more about quality than bottom line profits.

   Rethinking a more ennobled business model.

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5. Program is using absurd ammounts of memory

   Using 2 gigs of memory when I am not touching the program is absurd. The longer I keep using it the slower is until I have to close and restart.

   MS Edge currently handles reading a PDF better than Acrobat Pro.

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6. Timestamp Required on Adobe Admin Console for accurate TRUE UP

   Timestamp Required on Adobe Admin Console for accurate TRUE UP count every financial Year for billing the licenses.

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7. My Adobe Acrobat Pro DC crashes when I export a PDF to JPEG.

   My Adobe Acrobat Pro DC crashes when I export a PDF to JPEG. I'm on version 20.006.20042.Windows 10.

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   Need Info  ·  4 comments  ·  Exporting PDFs  ·  Delete…  ·  Admin →
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8. f2

   Please change F2 functionality back to Rename, the same as most other Windows programs.

   Use Ctrl+F2 or Ctrl+F1 to launch Adobe User Guide

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   2 comments  ·  User Interface  ·  Delete…  ·  Admin →
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9. Comments shall not get auto-locked

   I am working with Linde Engineering India (Linde AG) as Engineering consultant. Our daily routine job is to review various suppliers' documentation to meet the client requirement. Supplier submits the document which we review in .pdf using commenting tool. Previously we were using Acrobat 9 for this in Windows7. Now we are using Windows 10 for last more than 1 year and in that, we are only allowed to use Acrobat standard DC Version 2015.006.30033. In this Adobe Acrobat version, we are not able to edit the comments made by our peers / sub-ordinates before sending it back to Supplier easily. For this, we need to unlock each and every comments everytime for editing as well as for moving it to proper place on the document so that the information behind the comment block can be read by the next reviewer clearly. This is consuming a *** lot of time of us which is tedious and not desirable in this digitalized world. We shall have flexibility for the same so that we can work easily. For example, if I have received one supplier document which I have to send it to 3 other engineers for their review. When first reviewer comments, he himself can not edit the comments after some time of commenting or after saving the document some time. Secondly, the second/third reviewer also can not review the complete document as the previous reviewer's comments were locked and not movable so that the information beneath/behind the comment box can not be reviewed. Finally, when that document comes to me after completing the review cycle, my task is to consolidate the comments, arrange the comments and place it appropriately, and rephrase the comments clearly so that Supplier can understand the query/intension of those comments to move faster and resolve the issues. For doing so, I have to unlock each and every comment box every time (our one document can have more that hundreds or some times thousands of the comments). Now, please imagine the amount of work increased at our end. We are very tight with the schedule and we can not used Adobe. We need immediate attention and support from Adobe/Acrobat so that we can use this tool without above explained problem. Your positive and urgent/timely response will be highly appreciated. ALSO PROVIDE THE REQUIRED PLUG_IN OR UPDATE to be run in the same version of pdf which is referred in this description above.

   I am working with Linde Engineering India (Linde AG) as Engineering consultant. Our daily routine job is to review various suppliers' documentation to meet the client requirement. Supplier submits the document which we review in .pdf using commenting tool. Previously we were using Acrobat 9 for this in Windows7. Now we are using Windows 10 for last more than 1 year and in that, we are only allowed to use Acrobat standard DC Version 2015.006.30033. In this Adobe Acrobat version, we are not able to edit the comments made by our peers / sub-ordinates before sending it back to Supplier… more

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   3 comments  ·  Commenting  ·  Delete…  ·  Admin →
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   Need Info  ·  AdminArvind Yadav (Admin, Adobe) responded

   Hi All,
   This is as per the current design, we will keep your feedback in mind.

   Could you please let us know if you are unlocking comments one by one.
   Kindly take a note that you can unlock many/all comments in one go after selecting them in RHP.

   Regards,
   Arvind

10. Fillable PDF does now show completed or signed fields

    If a fillable PDF is created from a Word document (perhaps even if created natively in Acrobat Pro), and it is filled in or signed by a 3rd party tool (e.g. Preview in macOS, iOS, iPadOS), the PDF is no longer rendered correctly in Adobe Reader, Adobe Acrobat Standard, or Adobe Acrobat Pro. HOWEVER it is faithfully rendered in Acrobat for iOS or Acrobat for iPadOS, or in a web browser (e.g. Chrome) or a built-in viewer like OneDrive. To fix Adobe Reader or Adobe Acrobat, you have to turn off the "Show border hover color for fields" but this makes the form not appear fillable (a huge user experience change). This is a bug - if other tools can render the PDF faithfully (including Adobe's own iOS/iPadOS app) then Adobe must fix Reader and Acrobat to do so as well.

    If a fillable PDF is created from a Word document (perhaps even if created natively in Acrobat Pro), and it is filled in or signed by a 3rd party tool (e.g. Preview in macOS, iOS, iPadOS), the PDF is no longer rendered correctly in Adobe Reader, Adobe Acrobat Standard, or Adobe Acrobat Pro. HOWEVER it is faithfully rendered in Acrobat for iOS or Acrobat for iPadOS, or in a web browser (e.g. Chrome) or a built-in viewer like OneDrive. To fix Adobe Reader or Adobe Acrobat, you have to turn off the "Show border hover color for fields" but this… more

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    0 comments  ·  PDF Forms  ·  Edit…  ·  Delete…  ·  Admin →
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11. unable to open properties on printer options

    I have a DesignJet printer for printing architectual drawings, everything was acting fine until today, all of the sudden I cannot access the "properties" button after choosing to print as I usually would to select which size document to print.

    I reinstalled printer drivers for T930. Still unable to enter properties menu.

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    0 comments  ·  Printing  ·  Edit…  ·  Delete…  ·  Admin →
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12. Scan PDF For Missing Artifacts

    Checking PDF file for missing headers, duplicate address/name fields, missing footers etc...

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    0 comments  ·  Editing PDFs  ·  Edit…  ·  Delete…  ·  Admin →
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13. Some colums are merged when exporting a PDF into XLSX (Excel)

    Tried converting several PDF files with the same format into Excel, two colums get incorrectly combined on all of them, this doesn't happen when using a different, free, online service.

    Case ID: ADB-14769668-X1X4

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    Need Info  ·  1 comment  ·  Exporting PDFs  ·  Delete…  ·  Admin →
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14. Adobe program will not do off edit so I can save the document
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15. Adobe Compare Should have toggle for displaying Text Attributes. Definitely for hiding them in the flattened printed version.

    I am using Adobe compare to analyze differences in contracts that are hundreds of pages long. There are thousands of lines changed. Every single one also lists the text attributes that changed, font size, font style, color, etc. This is not important information for analyzing laws or legal agreements. This means the generated report has thousands of lines of differences listed that are making the report unusable.

    Please create a toggle button that allows the user to ignore changes in Text Attributes when print is clicked for a document comparison. The final report should only list the deletions, insertions, or replacements and should not include any information about formatting or style. This is for clients working in legal, or contract negotiation.

    Please see attached files. The old labor agreement, the new labor agreement, and the flattened PDF report. Note the thousands of lines that say "Text Attribute" in the printed report and also note that they are totally worthless to the user in this context.

    These documents are publicly available contracts on the City of Los Angeles Website so they are not confidential.

    Thanks.

    I am using Adobe compare to analyze differences in contracts that are hundreds of pages long. There are thousands of lines changed. Every single one also lists the text attributes that changed, font size, font style, color, etc. This is not important information for analyzing laws or legal agreements. This means the generated report has thousands of lines of differences listed that are making the report unusable.

    Please create a toggle button that allows the user to ignore changes in Text Attributes when print is clicked for a document comparison. The final report should only list the deletions, insertions, or… more

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16. "Fill & Sign - Add Checkmark"

    Please make it possible to change the fill color of the checkmark under > Fill & Sign > Add Checkmark. There is a box for color, but I cannot tell what color it is changing. The outline? I would like to be able to change the fill color of the check mark to anything besides grey.

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    0 comments  ·  Fill & Sign  ·  Delete…  ·  Admin →
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17. Edit Custom Stamp Text Fields

    Description of desired feature & Why the feature is needed

    Dear Mr./Mrs.

    I and my collegues created a custom stamp on Excel and this stamp has text fields and a text field for the signature. Kindly look attached file. We would like to work with our custom stamp on our invoices and on our delivery notes within our workflow. However we couldn't insert texts into the text fields and couldn't add a signature when we add this stamp on one of the invoice using Acrobat DC. Kindly note that we don't want to use "Form" on tools page of the Acrobat DC. It would be one of good experience in order to further development of custom stamp.

    We look forward to hearing from you.

    Kind Regards,
    Sezgin Tabak

    Description of desired feature & Why the feature is needed

    Dear Mr./Mrs.

    I and my collegues created a custom stamp on Excel and this stamp has text fields and a text field for the signature. Kindly look attached file. We would like to work with our custom stamp on our invoices and on our delivery notes within our workflow. However we couldn't insert texts into the text fields and couldn't add a signature when we add this stamp on one of the invoice using Acrobat DC. Kindly note that we don't want to use "Form" on tools page of the… more

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18. Error when exporting PDF

    When attempting to export a pdf to a jpg, png, or tiff an error stating that the image is too wide to output occurs. This only happens with some files, but not all.

    We were able to convert the pdf using your online tool.

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    Need Info  ·  0 comments  ·  Exporting PDFs  ·  Delete…  ·  Admin →
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19. Acrobat DC doesn't allow to Ask for signatures for a document previously digitally signed

    Steps to reproduce:
    1. First I will make a PDF doc from a word doc.
    2. So I now have a PDF file and I will sign it digitally using a digital certificate starting from the Certificates button from the right tool bar.
    3. After the PDF document is signed I will push the Adobe Sign/Request Signatures button and instead of opening the screen where to input the e-mail address of the person I ask the signature from it displays the message in the attached picture.

    If I use the web version of Adobe DC for the same document digitally signed, everything is working fine.

    I used this functionality hundreds of times before on version 2020.012.20043 and it was working fine.

    I reproduced this scenario twice with two of your colleagues from support watching my screen from distance. Each of them promissed to come back in 48 hours but none of them did. And I must say that I am kind of surprised to see that now I have to submit this bug report myself again.

    Tx,
    Romulus

    Steps to reproduce:
    1. First I will make a PDF doc from a word doc.
    2. So I now have a PDF file and I will sign it digitally using a digital certificate starting from the Certificates button from the right tool bar.
    3. After the PDF document is signed I will push the Adobe Sign/Request Signatures button and instead of opening the screen where to input the e-mail address of the person I ask the signature from it displays the message in the attached picture.

    If I use the web version of Adobe DC for the same document digitally… more

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    0 comments  ·  Adobe Sign  ·  Edit…  ·  Delete…  ·  Admin →
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20. Previous and Next Page Buttons

    The previous and next page buttons shift as you change pages. Please make these stationary so that scrolling through a document is not a pain.

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    1 comment  ·  User Interface  ·  Delete…  ·  Admin →
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