11946 results found

1. Extract attachments and place them behind the parent email in a flowing documen

   Extract attachments and place them behind the parent email
   When converting Outlook email all the attachment to be converted as a full blown document so it can be reviewed and redacted if necessary. I've attached two files to show you what I mean. I have to use a third party software to do this and it would be very helpful for Adobe to do it, especially for the legal community who need to review and redact documents.

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2. Acrobat DC can not sign document.. stuck in retrieving information

   how about being able to sign documents without connecting to a cloud service or being completely disconnected from the internet.. heck I can't sign it when i am fully connected..

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   8 comments  ·  Fill & Sign  ·  Delete…  ·  Admin →
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   Resolved  ·  Adminsagrover (Admin, Adobe) responded

   Marking the issue as resolved due to no further communication from the user. Please do let us know in case you face any issues in the future.

   Regards,
   Sandeep

3. how do I add new fonts to Adobe Acrobat Pro DC?? - required for consistent document editing.

   Is it possible to load new fonts into Adobe Acrobat Pro DC. I have some documents that require editing however the required fonts are not currently in the system

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   Resolved  ·  29 comments  ·  Editing PDFs  ·  Delete…  ·  Admin →
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4. how to hide layer permenenently in pdf, can you provide option to permenently hide Layer in pdf.

   I use latest adobe acrobat dc pro version 2018,when i open some pdf document, layer gets open from side bar pane everytime , while i never use that layer popup from side bar pane for any pdf document, so can you please help to permanently hide layer popup from side navigation pane? i open 1000 different drawings from where i get layer pop from left end side everytime, i can not hide it temperaroy with right click on navigation pane, so can you help to deploy update to hide layer permenently for that 1000 or more new drawings? permenently so whenever i open new drawing, layer get off everytime and pop up does not come from left end side. as its of no use in seeing every new drawings everytime. can you disable layer pop from left end side permenently with any tick option in your adobe acrobat dc pro?

   I use latest adobe acrobat dc pro version 2018,when i open some pdf document, layer gets open from side bar pane everytime , while i never use that layer popup from side bar pane for any pdf document, so can you please help to permanently hide layer popup from side navigation pane? i open 1000 different drawings from where i get layer pop from left end side everytime, i can not hide it temperaroy with right click on navigation pane, so can you help to deploy update to hide layer permenently for that 1000 or more new drawings? permenently so… more

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   1 comment  ·  User Interface  ·  Delete…  ·  Admin →
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5. permanently hide menu bar (File,edit,view,window,help) permanently

   How to permanently hide menu bar (File,edit,view,window,help) permanently (presently, when i press F9, it disappear, but when i re-open that document or any other pdf document, again that menu bar (File,edit,view,window,help) appears on screen and i never use it mostly, so can you please help me to hide menu bar (File,edit,view,window,help) permanently ? beacause my monitor screen is shorter and in that foxit pdf reader has best option to customize user interface. but i want to use adobe acrobat dc only so can you please help to give any option selection in adobe acrobat dc pro where i can permenently hide menu bar ((File,edit,view,window,help) raw line completely?
   benefit of this is user will get more space on document visibility, as this menu bar usage never happen mostly being reader work in adobe acrobat dc. if you see foxit reader, then it has customize option to give more visibility on document view by hiding tab, customizing tool ribbon shift on upper side. if above option implemented then, menu bar ((File,edit,view,window,help) raw horizontal line will be removed and home, tool horizontal pane will shift to upper side inplace of menu bar((File,edit,view,window,help)).can you please help on this?

   How to permanently hide menu bar (File,edit,view,window,help) permanently (presently, when i press F9, it disappear, but when i re-open that document or any other pdf document, again that menu bar (File,edit,view,window,help) appears on screen and i never use it mostly, so can you please help me to hide menu bar (File,edit,view,window,help) permanently ? beacause my monitor screen is shorter and in that foxit pdf reader has best option to customize user interface. but i want to use adobe acrobat dc only so can you please help to give any option selection in adobe acrobat dc pro where i can permenently… more

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   1 comment  ·  User Interface  ·  Delete…  ·  Admin →
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   Resolved  ·  AdminAyush Jain (Lead Software Engineer, Adobe) responded

   Hi,

   Since we haven’t heard back from you for so long, We are closing this thread.

   If you still face any issue, do let us know

   Thanks
   Ayush Jain

6. Constantly have to sign in , its making me mad.....

   lt would be nice if sign in happened once a month or longer. I have to sign in every dam day and even twice a day.

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   3 comments  ·  Installation and Licensing  ·  Delete…  ·  Admin →
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   Resolved  ·  Adminahusain (Software Engineer, Adobe) responded

   Marking this issue as resolved as there is no response from the user.

7. Georegistration tool - Renew the availablility of georegistration tools.

   Many softwares are geospatially aware and can operate on a GeoPDF. Unfortunately most PDF based maps don't typically inherit and/or include a geodetic coordinate reference system (CRS), as the source is often a scanned map or JPG, PNG or other non-spatially aware image format. The ability to easily create a GeoPDF is a valuable way to promote their use, and the previously included georegistration tools were very effective. Assuming that the CRS uses a standard WGS-84 GCS the process is straight forward and easily performed. An enhanced toolset could include standardized alternate coordinate systems with translatable codes - such as what is provided by EPSG, than can be used by softwares to perform on the fly coordinate transformations.

   Many softwares are geospatially aware and can operate on a GeoPDF. Unfortunately most PDF based maps don't typically inherit and/or include a geodetic coordinate reference system (CRS), as the source is often a scanned map or JPG, PNG or other non-spatially aware image format. The ability to easily create a GeoPDF is a valuable way to promote their use, and the previously included georegistration tools were very effective. Assuming that the CRS uses a standard WGS-84 GCS the process is straight forward and easily performed. An enhanced toolset could include standardized alternate coordinate systems with translatable codes - such as… more

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   0 comments  ·  Scanning and OCR  ·  Delete…  ·  Admin →
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8. Windows 10 Free Drawing with Pen

   I ordered a pen interface device for my PC (Huion 420), excited to be able to handwrite/draw notes on PDFs, in addition to typing notes on them. However, when I have the device plugged in, the free drawing tool stops working. I can click with the mouse or try to draw with the pen/pad device. Nothing shows up. The drawing tool does, however, work with my mouse when I unplug the device. This bug is one of the main features preventing me from using Adobe Acrobat as my primary note-taking software in medical school.

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   1 comment  ·  Editing PDFs  ·  Delete…  ·  Admin →
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9. changes are not saved

   after al long work with the fill&sign tool, didn't succeed to save the changes. I've received the message: "the operation failed because Adobe Acrobat encountered an unknown error"
   can't save any changes

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   Under review  ·  1 comment  ·  Fill & Sign  ·  Delete…  ·  Admin →
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10. Randomly closes for no reason shortly after opening.

    Randomly closes for no reason shortly after opening.

    6 votes

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    1 comment  ·  Other  ·  Delete…  ·  Admin →
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11. ADOBE failure queries OCSP with DNIe and the new ACRAIZDNIE2 hierarchy

    Hello, the signatures made on a PDF with the identification card of Spain (DNIe) the product does not manage to validate it correctly since the hierarchy that signs the OCSP response has been modified and instead of being signed by a subordinate the root itself does.

    The OCSP response is signed by the following certificate:

    https://www.dnie.es/descargas/certificados/Ocsp_Responder_AV_DNIE_FNMT_AC_RAIZ_DNIE_2_0320 18.zip

    This certificate is issued directly by the Root Authority:
    https://www.dnie.es/ZIP/ACRAIZ-DNIE2.zip

    Why does the PDF indicate "certificate not valid for use?

    There is a test set available to make a valid signature and another with certificate revoked at this link:
    https://www.dnie.es/descargas/certificados/Set_Certificados_Pruebas.rar

    Thank you very much

    Hello, the signatures made on a PDF with the identification card of Spain (DNIe) the product does not manage to validate it correctly since the hierarchy that signs the OCSP response has been modified and instead of being signed by a subordinate the root itself does.

    The OCSP response is signed by the following certificate:

    https://www.dnie.es/descargas/certificados/Ocsp_Responder_AV_DNIE_FNMT_AC_RAIZ_DNIE_2_0320 18.zip

    This certificate is issued directly by the Root Authority:
    https://www.dnie.es/ZIP/ACRAIZ-DNIE2.zip

    Why does the PDF indicate "certificate not valid for use?

    There is a test set available to make a valid signature and another with certificate revoked at this link:
    https://www.dnie.es/descargas/certificados/Set_Certificados_Pruebas.rar

    Thank you very… more

    2 votes

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    0 comments  ·  Security & Digital signatures  ·  Delete…  ·  Admin →
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12. Group/Lock text and corresponding form field together so they can be moved together

    I create many forms and every time I create a text field and corresponding form field (whether text box, check box or radio button) I have to move them around separately. the text fields end up grouping together with other unrelated text fields and adjusts line spacing randomly which makes it double-triple work to move around and adjust when laying out the form. Text fields should be left individual with option to merge with other text fields if desired. It takes me way longer to create a form than necessary because i have to constantly readjust the line spacing and ungroup text fields by recreating them.

    I create many forms and every time I create a text field and corresponding form field (whether text box, check box or radio button) I have to move them around separately. the text fields end up grouping together with other unrelated text fields and adjusts line spacing randomly which makes it double-triple work to move around and adjust when laying out the form. Text fields should be left individual with option to merge with other text fields if desired. It takes me way longer to create a form than necessary because i have to constantly readjust the line spacing and… more

    11 votes

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    0 comments  ·  PDF Forms  ·  Delete…  ·  Admin →
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    Under review  ·  Bilal Ansari responded

    Thank you for report your concern. I have forwarded your request to the engineering team. We will reach out to you if we need more information.

13. copy field to new document

    Copy & Paste of a field - Within a document works as expected - the formatting, naming of the field is consistent. However if you copy paste into a different document, the field properties seem to reset (if this was correct, why would you copy/paste & not just insert a new field) - expected behaviour would be to keep same size/format/code/name & position(if possible, if not centred on screen).

    Only noted work-around, is to copy existing page into new document, copy/paste field from one page to another & then deleted the inserted page. - Comment elsewhere requests a MS Office style 'format painter' - this too would be a good alternative (or like the eyedropper tool in Illustrator)

    Copy & Paste of a field - Within a document works as expected - the formatting, naming of the field is consistent. However if you copy paste into a different document, the field properties seem to reset (if this was correct, why would you copy/paste & not just insert a new field) - expected behaviour would be to keep same size/format/code/name & position(if possible, if not centred on screen).

    Only noted work-around, is to copy existing page into new document, copy/paste field from one page to another & then deleted the inserted page. - Comment elsewhere requests a MS Office… more

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    0 comments  ·  PDF Forms  ·  Delete…  ·  Admin →
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14. When, if ever, will we see Acrobat thumbnail previews in Windows Explorer?

    Select Acrobat DC Preferences>General>Enable PDF thumbnail previews in Windows Explorer. Tick the box to choose this option, close preferences, then reopen it to discover Acrobat DC has unchecked it. Must generate hours of laughs around Adobe's watercooler. Using Windows 10.

    Much has been written many many forums a fountain of sorrow from other users feeling the same pain. Please, guys. Fix it?

    Your response team gives us a non-working solution, telling us to increase the size of thumbnails in Explorer to a point where content can be seen, but those thumbs are already being displayed at maximum size in Windows — a size that displays PSD thumbnails perfectly.

    Select Acrobat DC Preferences>General>Enable PDF thumbnail previews in Windows Explorer. Tick the box to choose this option, close preferences, then reopen it to discover Acrobat DC has unchecked it. Must generate hours of laughs around Adobe's watercooler. Using Windows 10.

    Much has been written many many forums a fountain of sorrow from other users feeling the same pain. Please, guys. Fix it?

    Your response team gives us a non-working solution, telling us to increase the size of thumbnails in Explorer to a point where content can be seen, but those thumbs are already being displayed at maximum size in Windows… more

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    0 comments  ·  Other  ·  Delete…  ·  Admin →
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    Need Info  ·  digvijay singh bisht responded

    Sorry for the inconvenience caused to you.
    We tried the scenario and it is working fine at our end.

    Kindly share with us the acrobat version that you are using.

15. Wrong ICON - shows 3d paint instead of adobe ICON

    Bug - Hello I've uninstalled and installed adobe DC and the Icon that shows up when open in Windows 10 is for 3d paint how do i correct this?

    2 votes

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    0 comments  ·  Installation and Licensing  ·  Delete…  ·  Admin →
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16. Names of inserted files in Page Thumbnail sidebar

    The real case - the customer brought me 100 pdf files named "File 1", "File 1 Back", "File 2", "File 2 Back" and so on which I combined in new single pdf file in order to print "File 1" as one, "File 1 back" as other side of page and so on.
    In Page Thumbnails sidebar there is no way to see any information but page number and small content. As the content was meaningless for me to set right order of pages then the only possible way to do that was by file names. Yes there is an option to mark a bunch of files in Explorer and from popup select "Combine files in Acrobat..." but in result some pages got switched and finding right place to them wasn't fun at all.
    So the option to see the names of inserted files in Page Thumbnail sidebar would make workflow much simpler and offer better control over order of pages.

    Thanks!

    The real case - the customer brought me 100 pdf files named "File 1", "File 1 Back", "File 2", "File 2 Back" and so on which I combined in new single pdf file in order to print "File 1" as one, "File 1 back" as other side of page and so on.
    In Page Thumbnails sidebar there is no way to see any information but page number and small content. As the content was meaningless for me to set right order of pages then the only possible way to do that was by file names. Yes there is an option… more

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    1 comment  ·  Page Operations  ·  Delete…  ·  Admin →
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17. cannot print keep getting Plug-in Failure. No way to figure it out. This sucks.

    I cannot print my bank statements. I keep getting grey window "Plug-in Failure". No way to figure it out. Something to do with webkit64...keychain access, blah blah... I click on always accept, nada... and nothing I have tried works...This sucks, because I can print other PDFs just fine, even tho that annoying pop-up window always appears...(see image attached). I am running mac SIERRA OS X 10.12.4

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    1 comment  ·  Printing  ·  Delete…  ·  Admin →
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    Need Info  ·  AdminTanvi Rastogi (Lead Software Engineer, Adobe) responded

    Hi

    Can you tell us exact steps you are doing to print the PDFs?
    Are you printing from Acrobat or Reader?

    Thanks
    Tanvi

18. I would like to set page layout to default and navigation tab to bookmark panel and page as a default settings. can I , please suggest.

    I would like to set page layout to default and navigation tab to bookmark panel and page as a default settings. can I , please suggest.

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    Resolved  ·  digvijay singh bisht responded

    You can do the following steps to get the desired result.
    1) Open a pdf
    2) Right click and go to document properties.
    3) click on initial view tab
    4) Select desired values from the drop-down for ‘Page lyaout’ & ‘Navigation tab’.

19. Acrobat DC (Pro and Strandard) crashes because of memory usage

    When using large files, like the attached one, Acrobat crashes when it reaches a memory usage of more than aprox. 3.500 MB in Windows Task Manager.
    I could reproduce the issue, just by opening the page miniatures and a little scolling. It happens on different computers with 8 or 16GB RAM installed and with different Acrobat versions (DC Standard, DC Pro, XI Standard)
    The reason for the memory usage are probably the pictures in these files.

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    23 votes

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    6 comments  ·  Installation and Licensing  ·  Delete…  ·  Admin →
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    Under review  ·  Amboo Srivastava responded

    Thanks for reporting the crash. We are able to reproduce it with your files. We will work on a fix soon. Will let you know once available.

    -amboo

20. splitting documents

    the default number for splitting pdf documents should be 1, not 2. Who splits documents into 2s anyways?

    2 votes

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    0 comments  ·  Page Operations  ·  Delete…  ·  Admin →
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