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Acrobat Web

Help us improve Document Cloud on the Web by sharing your feedback. Follow the instructions below to submit a feature request or bug report.

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Please provide the following information. You can post a new idea or search for ideas already submitted.

For a new feature request:

  1. Brief title
  2. Description of desired feature
  3. Why the feature is needed

For a new bug:

  1. Brief title
  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

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UserVoice is a third-party platform for product feedback. The Adobe Acrobat DC team regularly reviews ideas and incorporates them into product planning discussions. We can’t guarantee specific features or development timelines, but we read every suggestion and respond where we can. Please note that feedback is voluntary, and if you provide feedback, you give Adobe the right to use it without restrictions.

For all other questions and discussions, visit the Document Cloud PDF Services Community. 


Acrobat Web

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Feedback for Document Cloud Web

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5498 results found

  1. Adriana Soares de Proença

    Experiência de arrebenta !!
    Muita emoção, top👏👏👏👏👏🥰

    2 votes
    Resolved  ·  1 comment  ·  Commenting  ·  Admin →
    How important is this to you?

  2. Unstable software!

    Just started using this and am getting fatal errors left and right

    1 vote
    0 comments  ·  Edit PDFs  ·  Admin →
    How important is this to you?
    Need Info  ·  AdminIndu . (Admin, Adobe) responded

    Hi Juro Mukai,

    Thank you for contacting us. Can you please apprise us with the following information to assist you better.

    1) Is it happening for all files or with any specific document only?

    2) Could you please share the workflow and file on which you faced the saving issue

    Hoping to hear from you soon.

    Regards,

    Indu

  3. too many steps for something simple

    Why has everything become so complicated. Why do I have to download a file I receive in my email just to rotate it?

    1 vote
    0 comments  ·  Organize Pages  ·  Admin →
    How important is this to you?

  4. Cancellation done too dfficult

    I want to cancel the order, and it is impossible to do it, as one cannot find the function anywhere in your page. I just changed the billing info, and want to cancel and get the payment back!

    1 vote
    0 comments  ·  Subscription  ·  Admin →
    How important is this to you?

  5. It was good when I had a helpful person on the line

    Hi there, I just called in to cancel a recurring adobe charge for a terminated employee; I called this #408-536-600. I had to call three different times before I could get someone able to help me. The first two times I called, Rhea was the one who answered and she was extremely careless and unhelpful. I have a recording of my experience and can share if you want. However, I really think it needs to be easier to cancel, rather than calling in and trying to communicate an email address over the phone - that's no longer active and no…

    1 vote
    0 comments  ·  Subscription  ·  Admin →
    How important is this to you?

  6. Adobe DC & CCH PDFlyer conflict

    Adobe Pro DC conflict with CCH Prosystems fx tax software PDFlyer

    1 vote
    0 comments  ·  Home  ·  Admin →
    How important is this to you?

  7. ******** scammers at Adobe

    Your website is full of *! First PDF you let me combine without signing in, for the second one you required me to sign up "for free", third one you want me to buy a subscription. Why not be upfront?? Such **** ********.

    1 vote
    0 comments  ·  Combine files  ·  Admin →
    How important is this to you?

  8. PDF to Word converter not working. Website problem, not file

    Convert PDF to Word is not working. It worked once yesterday, then I have been trying again since, and nothing happens. When I click on the option for PDF to Word, either from the top option bar, or from below, the page dims and I see at the bottom a notification for "Waiting for Adobe". The text disappears quickly and the page remains dim and unchanged. Nothing changes or pops up. I tried refreshing, I tried again holding the Ctrl key to see if a window was being blocked. I turned off adblockers, but no progress.

    1 vote
    0 comments  ·  Other  ·  Admin →
    How important is this to you?

  9. annulation

    J'aimerais annuler mon essai gratuit car le coût est trop élevé pour moi... mais je ne vois pas comment le faire sur le site. Merci de clarifier comment le faire.
    Estelle

    1 vote
    0 comments  ·  Other  ·  Admin →
    How important is this to you?

  10. Das Speichern von PDFs in Photoshop ist kaputt / fehlerhaft und funktioniert nicht mehr!

    Ich kann in Photoshop keine nichts mehr als PDF speichern, warum ?

    1 vote
    0 comments  ·  Create PDF  ·  Admin →
    How important is this to you?

  11. Cloud storage issue

    I keep getting an error saying I don't have any storage space left. I should have 100G cloud storage and I am no where near that limit. Please help.

    1 vote
    0 comments  ·  Documents/Upload  ·  Admin →
    How important is this to you?

  12. Terrible support from A Saba

    i seeked help and the assigned support person abruptlly cut the conversation and left the support without even giveing me a solution

    The support person name is A Saba

    this is an unacceptable support from a reputed service provide like Adobe

    Thanks,
    Ann

    1 vote
    0 comments  ·  Create PDF  ·  Admin →
    How important is this to you?

  13. Lot of issues, very slow, unable to download.

    I've had a horrible experience with PDF compressor. The page is loading slow and I have trouble downloading files because it keeps loading. It's not internet speed issue cos all the other websites work perfectly, it's only Adobe that has problems. Also, letting me compress only few files for free is ridiculous when there are so many other websites offering same services for free. I will obviously never use Adobe for that again and I won't recommend it to anyone.

    2 votes
    0 comments  ·  Combine files  ·  Admin →
    How important is this to you?

  14. Lost all work. Awful

    I lost 3 hours worth of work because your page went unresponsive and would not let me save my work. I am absolutely livid and will not using your service anymore. Completely wasted my time

    2 votes
    0 comments  ·  Commenting  ·  Admin →
    How important is this to you?
    Need Info  ·  AdminHarshpreet Kaur (Admin, Adobe) responded

    Hi Bryan Smith, 

    Sorry to see you are having an issue with your files on Acrobat. To assist you better, Can you please apprise us with below information ?

    • Is it happening on any specific files or all files ?
    • Is it possible to share file with us ?

    Regards,

    Acrobat Web Team

  15. e-signature search

    I cant search for e signature templates on the new version. I have to scroll instead of entering the first letters to pull up desired template

    2 votes
    1 comment  ·  Search  ·  Admin →
    How important is this to you?

  16. Word to PDF has odd font

    When I convert to PDF from Word the font is distorted on the output PDF. So I've been uploading it for conversion online, and it looks great. Can you help me to be able to convert without going online? I wasn't able to upload samples from here.
    James

    1 vote
    0 comments  ·  Create PDF  ·  Admin →
    How important is this to you?
    Need Info  ·  AdminJennifer Vu (Admin, Adobe) responded

    Thank you for reaching out and reporting the issue. If possible, could you please share the original word test file and output for team to investigate?


    Acrobat Web Team

  17. Searching for a name

    What would be really good is if I could search by a particular word/name through the signature request documents - I find myself searching by eye for an agreement between x and x, would be great if there was a way to just search for it

    1 vote
    0 comments  ·  Fill & Sign  ·  Admin →
    How important is this to you?
    Need Info  ·  AdminWanda (Admin, Adobe) responded

    Hi Susan,

    Thank you for your feedback. Could you please share a screenshot of where you try to search to help us understand your request?

    Thanks,

    Adobe Sign Team

  18. a glitch with right-to-left signatures

    Hi, I noticed that when a customer chooses to sign his name in Hebrew- the signature showen the opposite way- from left to right instead of right to left like it should be in Hebrew

    1 vote
    0 comments  ·  Send for Signature  ·  Admin →
    How important is this to you?

  19. Ruim

    O app é péssimo, PÉSSIMO.
    graças a Deus estou na fase de testes, já fechou meus trabalhos 4 vezes.
    é muito lento, a editação é horrível.

    2 votes
    0 comments  ·  Edit PDFs  ·  Admin →
    How important is this to you?
    Need Info  ·  AdminIndu . (Admin, Adobe) responded

    Hi Adriele Rocha,


    Thank you for contacting us. Can you please apprise us with the following information to assist you better:
    1) Is it happening for all files or with any specific document only?
    2) Could you please share the workflow and file on which you faced the issue?


    Thanks,

    Indu

  20. Herramienta Comparar

    Sería ideal que en la versión online se pueda incluir la herramienta de comparar archivos PDF

    2 votes
    0 comments  ·  Other  ·  Admin →
    How important is this to you?
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