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Acrobat Web

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5203 results found

  1. I use the browser version because the Desktop version doesn't seem to cope with fonts, but on my browser version, after editing a document, I have no idea how to 'save' or 'close' the document. Please help.

    1 vote

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  2. Why do you keep changing the way this program works? I feel like it has been changed 3 or 4 times now in the past few years. Why are you making your users constantly re-learn how to set up documents? This is contrary to every principle of UX design, it puts too great a burden on users to have to constantly figure out how to set up documents because you ******* decided to **** with the layout and process to set up a simple ******* document. If this happens again I am cancelling my subscription, I'll just use Docu-sign. I'm…

    1 vote

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  3. There is a glitch in Adobe sign. Approvers are able to hit start and it activates the click to approve button without initialing the document.

    1 vote

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    0 comments  ·  Fill & Sign  ·  Admin →
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    Hi Alex Ramirez,

    Thanks for asking and give as the opportunity to help you. The Approver would be able to "Approve" the document when all the required fields are filled, if there's no required field, the user can click to approve without filling any field. To make a field required, after adding the field to the document, there's two ways to find the "required" checkbox, one is by double clicking on the desired field, on left hand panel the option would be available. The other way is by using left click over the field, this would display a context menu, which has the option.

    If you have any other doubt, we will be happy to resolve it. 

    Thanks,

    Sign in Acrobat Web Team

  4. I would like to comment on your latest update 20 Jan 2024) on the apps. First, the signature field size cannot be adjusted to the user needs. Second, the signature field is sometimes misplaced upon being received by the recipient. Third, the signature field has name and initial in its box that confuses the user when using it for the first time, suspecting whether once signed later on, recipient signature is going to appear with their name and initial or only the signature itself. Fourth, when using the update for the first time, I couldn't find the send button and…

    2 votes

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    Hi,

    We are sorry you are experiencing trouble with the new feature . We are triaging your issue and are gathering more information to understand the problem better. Meanwhile, you can switch to earlier version by following the steps below,

    1. Open the agreement draft experiencing the issue.
    2. On the left panel, scroll down and click "View more".
    3. Click the "Switch to legacy version" link.

    This will switch you to the earlier version for this specific draft only. We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us.

    Thanks,

    Sign in Acrobat Web Team

  5. I had issues when Sending the document to signature, I could not delete any of the text in the message body.

    2 votes

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    Hi,

    We are sorry you are experiencing trouble with the new feature . We are triaging your issue and are gathering more information to understand the problem better. Meanwhile, you can switch to earlier version by following the steps below,

    1. Open the agreement draft experiencing the issue.
    2. On the left panel, scroll down and click "View more".
    3. Click the "Switch to legacy version" link.

    This will switch you to the earlier version for this specific draft only. We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us.

    Thanks,

    Sign in Acrobat Web Team

  6. Leider lässt sich das synchronisieren von Einstellungen nicht aktivieren. Wenn man den Haken setzt und auf OK geht, wird die Einstellung nicht gespeichert.

    1 vote

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    Resolved  ·  1 comment  ·  Other  ·  Admin →
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  7. Very disappointed with support, closed my chat before resolving anything, said they will transfer to a supervisor... total failure

    1 vote

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  8. Creative Movement T/Th song is You’ve Got A Friend in Me
    Thank you :)

    1 vote

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    0 comments  ·  Documents/Upload  ·  Admin →
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  9. The people that are in support at Adobe are the worst support I've ever encountered. None of them know anything about the product they are supporting.

    1 vote

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  10. Why am I constantly getting this pop up? How do I make it go away?

    1 vote

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  11. WHY IS THERE NO DOWNLOAD PDF BUTTON HERE?

    1 vote

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  12. Why is it saying I can merge files into one and everytime I try it asks me to choose a plan. IT'S FREE, I DON'T WANT TO CHOOSE A PLAN! PLEASE HELP

    1 vote

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  13. 1 vote

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    Need Info  ·  0 comments  ·  Edit PDFs  ·  Admin →
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  14. I mean it's great you have this site because Acrobat compression literally does nothing, but why does it offer me a much smaller file size to download and then say "The file is already compressed"?

    1 vote

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  15. Each time I save, download and covert files and combine my document. My document doesn't save or inserts. corrupting my documents. somewhere theirs a big and it's not fully operations.

    1 vote

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    Hello Tiawana,

    We are sorry you are experiencing trouble with this feature. We are currently working on triaging your issue and are gathering more information to understand the problem better.

    We appreciate your patience!

    If you have any further questions or concerns, please do not hesitate to contact us.

    Thanks,

    Sign in Acrobat Web Team

  16. The updates to adobe sign are causing issues with block placement. The signature blocks look fine in the "review" but when they are saved and sent, the block move to different areas of the document and shift places. PLEASE FIX ASAP!

    3 votes

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    Hello Rebekah

    We are sorry you are experiencing trouble with the new feature . We are triaging your issue and are gathering more information to understand the problem better. Meanwhile, you can switch to earlier version by following the steps below,

    1. Open the agreement draft experiencing the issue.
    2. On the left panel, scroll down and click "View more".
    3. Click the "Switch to legacy version" link.

    This will switch you to the earlier version for this specific draft only. We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us.

    Thanks,

    Sign in Acrobat Web Team

  17. Editing PDF's is impossible. why am I paying for that feature but unable to use it.... unable select text and when typing replacement it is not a font but symbols. I hate this updated version

    1 vote

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    0 comments  ·  Edit PDFs  ·  Admin →
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  18. Adobe, would you stop trying to sell me your ****. We already pay for some of your services. I have no control over purchasing your products. Every time I log in to adobe, use the help or google something. I'm looking for help using your products and all I can find are ads trying to sell me on another (or the same) adobe program.

    1 vote

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  19. Sehr geehrte Damen und Herren.
    Leider habe ich keinen anderen Weg zur Kontaktaufnahme gefunden und bin darauf angewiesen, daß Sie hierauf reagieren.
    Bei mir tauchen "*.nef.$.jpg" Dateien in allen Ordnern auf, die Nikon-Rohdateien = nef-Dateien enthalten.
    Wenn Sie die angehängte Datei mit einem Texteditor öffnen, können Sie im header der Datei erkennen, daß Sie sich mehrfach mit "adobe.com" eingetragen haben.
    Können Sie bitte mitteilen, welches meiner vielen adobe-Programme diese Dateien erzeugt, damit ich dieses deinstallieren kann. Beziehungsweise mir mitteilen in welchem Programm mit welchem Parameter diese Dateien nicht mehr erzeugt werden?
    Vielen Dank für eine Rückmeldung an:
    testmeinpostfach@gmail.com

    1 vote

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  20. This is scenario 2 correct? Dance studio cycle room and babysitting room all made into one. That would be DT? What about other side that is highlighted.

    1 vote

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