5364 results found
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Want to delete e-mail addresses Adobe stores
Need to be able to delete e-mail addresses of recipients as we wish. How do I do this?
This is a privacy matter, and it mean lead us to use an out of date address.
1 voteHi Curt,
We appreciate that you reach out to us and we are glad to help. In order to clear recipient email suggestion, please follow below steps:
1. Log in to Acrobat Web
2. On the Home page, click on the User profile icon button on the top right corner of the screen
3. Click on Settings
4. On the Auto-Suggestions option, click on the Clear Suggestions button
5. This will open a confirmation modal, click on Clear all button
By doing this, the recipient email suggestions will be cleared out completely
Please feel free to reach out again if you have any further questions.
Thanks,
Sign in Acrobat Web Team
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ADOBE SIGN DOES NOT WORK 9 TIMES OUT OF 10 SINCE RECENT UPDATES
Adobe sign literally just does not work half the time now. It's useless and our company is going to change to another service instead as a result. All of your recent updates have caused a myriad of bugs and none of them have been addressed despite giving feedback multiple times. Maybe it would be smart to focus on ensuring that your core services continue to work as intended instead of offering me AI tools that I don't want or need and are frankly useless when your base services don't work anyway.
1 voteHello,
We are sorry that you are experiencing problems with our application. Could you please provide more information on these? This will help us address them as soon as possible.
We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us.
Thank you,
Sign in Acrobat Web Team
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Not clear
Doc. Is not clear all the written things cannot be seen clear.
1 vote -
Irreführung! Nix ist umsonst
Irreführung hoch 10!
Überall bei Google und beim öffnen der Seite wird "kostenfrei" beworben. Nach 2s nach öffnen der Seite öffnet sich das Bezahlfenster mit utopischen Abofallen...sorry Adobe ist für immer für mich gestorben...1 vote -
Sign in parallel
Would love for the sign in parallel option to come back!
1 voteHi Bethany,
We really appreciate your feedback and are working hard to improve the app with recurring updates. However, it is important to mention that parallel signing is available in the most recent version of the application. To enable this feature, you can use the following instructions:
1. Start Request E-Signature workflow with any valid file
2. On Add Recipient modal, uncheck the "Recipients must sign in order" checkbox. This will enable Parallel signing
Please let us know if you have any further questions or comments regarding this or any other feature of our app.
Thanks,
Sign in Acrobat Web Team
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epub
I am a 60 y.o. human, my eyesigh is deteriorating and it impossible to for me to read a pdf or word from in my phone and when I have to read the part that says that I read it. Every pdf and word for I have to conver to epub in order to read.
I do not get it why you keep insisting on the pdf format.1 vote -
VERY FRUSTRATING EXPERIENCE
I just signed a document and clicked on the "you can download..." Instead of the document, I am redirected to your "Hi Nora" page. VERY FRUSTRATING EXPERIENCE... This never happened to me with the other platforms that offer similar services such as DOCUSIGN... Hope you will be able to fix this asap.
1 vote -
Stop app hanging! PLEASE!
PLEASE stop Acrobat PRO DC and PhotoShop from hanging everytime I launch the programs. This never happened earlier. Now I have to launch, quit (before it hangs) and repeat several times (like a warm up) before I use either app.
1 vote -
Bitte um voherige Version
Ich möchte die alte Version zurück, die neue funktioniert nicht, Mann kann nicht kopieren usw. Es kann zwar laut Angabe auf die vorige Version umgestellt werden , das habe ich schon x-mal versucht, funktioniert nicht. Bitte auf vorige Version zurücksetzen
1 vote -
Yükleme Sorunu- 1,5 aydır
Creative Cloudu 2023 Aralık başında aldım, Adobe Acrobatı bile indiremedim. Sürekli hata alıyorum. Şöyle :
Exit Code: 7
Please see specific errors below for troubleshooting. For example, ERROR: DW003, DW071 ...-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 2 error(s)
----------- Payload: Adobe Acrobat 23.8.20470.0 Adobe Acrobat\Setup.exe_23.008.20470 -----------
ERROR: DW071:
ERROR: DW003: Third party payload installer Adobe Acrobat\Setup.exe failed with exit code: 1603
Ayrıca lisans bedellerini ödemiş olmama rağmen hala ürünü satın alın ibarelerinin çıkması da çok anlamsız. Bir müşteri olarak çok mutsuzum
2 votes -
marcador de página
Aquela opção de marcar a página não aparece nessa versão. Ela é muito importante quando estamos lendo e estudando em dispositivos diferentes
1 vote -
Bookmarks scrollbar does not appear
The scrollbar in the bookmarks panel is not appearing in a very long, well bookmarked document.
1 vote -
missing letters in filled up form through E-sign
Hi, why is it that every time I save the PDF file I E-signed, some of the info I input in the document have missing 1 or 2 letters? I already finished filling up a form but I can't make use of it because of the missing letters in some details.
1 vote -
Date formats improvements on E-signatures
Following up on my last feedback - I could not even apply "inputted text" the correct date format to be complaint to my work, nor can my colleagues :(
I tried with and with out spaces - I know why this occurred - I am requesting that my proposed date formats be added to E-signatures normal selections (auto) and manual text inputted options.
2 votes -
Sorely lacking personal options
Looking for an alternative. This software has become impossible to use.
1 vote -
unauthorized signature added to an unknown document
yesterday I opened an e mail from pascao, a document poped up, automaticaly signed with my acrobat account, then disappeared. I cant seem to find the document anywhere and I dont know what my signature was added to. I didnt have a chance to review the document prior to my signarue being added, that being said, it was probably something I would not have signed. Im concerned about this, I should at least be able to find the document in my account somewhere, but I cant..
1 vote -
Mutiple documents for signature
Recently a change was made that disallowed me to send multiple documents for signature to the same person at the same time. I now have to send them separately which takes three times as long to do. Please revert it to the way that it was.
3 votesHello Julia,
We are sorry you are having trouble with the new update. You can revert to the previous version of Request signature by following this steps:
- Click on your profile
- Select Settings
- In E-signing settings, uncheck the box for "Use the latest version of Request e-signatures"
- Click Save and wait for the confirmation toast
This will apply only to NEW drafts created after changing this setting, please let us know if this resolve the issue.
Thanks,
Sign in Acrobat Web Team
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Update Glitches
The new update is awful! The text does not auto-size anymore so you can't see the full text in the form fields and my templates are now not working properly.
2 votesHello Victoria,
We are sorry you are having trouble with this update. Could you provide more information about ? For example:
- The steps you do to encounter this issue
- The templates that are not working properly
- Any other information that you might deem important
Thanks,
Sign in Acrobat Team
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Dreadful updates.
This new update to e-signature documents is absolutely horrendous. It now takes twice as long to send a simple pdf with 1 signature. When you want to send one document after another, it keeps loading in the previous document in error. There was nothing wrong with the previous software, it worked great, that's why we bought it. We will be moving away unless drastic changes are made.
2 votesHello,
We are sorry you are having trouble with the updates and we appreciate your feedback. Please let us know if there's something else we need to improve.
Thanks,
Sign in Acrobat Web Team
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Web PDF Compression tool - Ignores low compression selection
I have a PDF that's about 50MB. I wanted to compress it using the Low Compression option which estimated it would be about 24MB. I've tried it several times now and each time it outputs a 7MB file and breaks the design. It seems to disregard the Low Compression selection entirely.
1 vote
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