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Acrobat Web

Help us improve Document Cloud on the Web by sharing your feedback. Follow the instructions below to submit a feature request or bug report.

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Acrobat Web

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5212 results found

  1. When you say this:
    "Edit PDFs with a free online PDF editor - Acrobat"

    You should stick to your word.

    I can't edit a .pdf without choosing a plan.

    1 vote

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  2. Need help please

    1 vote

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    Hi, 

    We understand you are encountering some trouble with the new feature in Request e-signatures. We apologize for any inconvenience this may cause. Could you please provide some information on the issues you're facing?

    Thanks,

    Sign in Acrobat Web Team

  3. Make bulk send work....

    1 vote

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    Hi Henrik,

    We are sorry you are experiencing trouble with the new feature . We are triaging your issue and are gathering more information to understand the problem better. We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us.

    Thanks,

    Sign in Acrobat Web Team

  4. When I download the actual PDF, all of the highlights are gone. This makes using the app entirely pointless. I will have to find a different app and redo all my work.

    1 vote

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    0 comments  ·  Create PDF  ·  Admin →
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  5. All I want to do is be able to close a document I have open in Adobe Acrobat. The help system is NOT HELPFUL. I started a chat and the agent told me to X out of Adobe Acrobat. I replied that then I have to reload it and the document is still there. This seems ridiculous to me. She then disconnected me with no further response. NOT IMPRESSED with Adobe help.

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  6. There needs to be an easy way to disable getting email notifications for every single comment that's made to the PDF. Very annoying.

    1 vote

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    Need Info  ·  0 comments  ·  Commenting  ·  Admin →
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  7. when I use "request e-signature" it's very common that the emails don't get delivered to recipients and I'm having them check spam

    1 vote

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    Hello Jasen,

    We are sorry you are experiencing trouble with this feature. Could you provide more information about it? Is this a consistent issue? Do you as a sender received any email? And do you see the agreement in In progress section? This information will be really helpful to solve this issue.

    Thanks,

    Sign in Acrobat Web Team

  8. If I cancel an agreement (a draft agreement, for example), it should automatically be hidden. I canceled two agreements and they are still listed in my recents.

    Also, I selected a couple agreements to do a bulk "hide" - but instead I get a warning where the hide option usually is that says, "we can't combine, export, or create new files from shared items at this time." I'm not trying to do any of that. I'm just trying to do a bulk action HIDE several items at once.

    Also, when I'm emailing an agreement for signatures, there should be a…

    1 vote

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    Hello,

    Thank you for your suggestion! We appreciate your interest in helping us improve our product. We are always looking for ways to improve our product and will definitely consider your request.

    Sign in Acrobat Web Team

  9. I want to remove my e-signature that have been stored. But no matter WHAT I try it doesn't work. I click on the place to manage my signatures and look no way to do anything. What has happened to Adobe. Going done with your services. making thing hard to find and hard to work with. Just disappointing.

    1 vote

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    0 comments  ·  Fill & Sign  ·  Admin →
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    Hi Rayne,

    We are sorry you are experiencing trouble with the new feature . We are triaging your issue and are gathering more information to understand the problem better.

    Thanks,

    Sign in Acrobat Web Team

  10. I'm having trouble with the "Request e-signatures" using Acrobat Pro on the web. A support rep helped me resolve the issue but said I'll need to use my desktop instead. My desktop doesn't allow for the use of a template without overriding the customizations such as the file name. This means I'll be adding custom fields each time I need to send the same document to people, whereas before I could customize a template that I had already set up the fields in. This is inefficient. The web app issue that I had to reach out to suppoirt for is…

    1 vote

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    Hello Rachel,

    We are sorry you are experiencing trouble with this feature. Could you provide more information about it? For example, if it's with a specific file that you are encountering this issue, the steps you do and any screenshot of the issue will be really helpful.

    Thanks, 

    Sign in Acrobat Web Team

  11. Your "Request E-Signatures" is absolute trash! You should allow us to revert back to the last version before using the horrible version.

    1 vote

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    Hi Kurtis,

    We understand you are encountering some trouble with the new feature in Request e-signatures. We apologize for any inconvenience this may cause. With Modernized experience, you now get simplified document authoring experience, leverage AI-assisted form field detection and ability to revise, organize & save document edits in-progress, add/ remove recipients during agreement creation step. Here’s more information.

    If you still prefer to use the earlier version you can revert back by following these steps:
    1.    Click on your profile icon.
    2.    Select "Settings".
    3.    In "E-signing settings", uncheck the box next to "Use the latest version of Request e-signatures".

    This change will only affect new created after making this adjustment. We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us.

    Thanks,

    Sign in Acrobat Web Team

  12. The new layout/interface is awful. Nothing is where you can find it readily. It is not intuitive or user friendly. This has caused a loss in productivity, and has created big delays for work that needs to be done on a daily basis.
    Additionally, the function to be able to create an adobe cloud link for larger files, do not work reliably. I had to spend hours (literally) with IT trying to create an adobe cloud link with no success.

    We were able to generate adobe cloud links for larger files just the day before with no issue.

    We have…

    1 vote

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  13. Go back to how the adobe forms were previously. The new way doesn't allow a person to enter more than one document unless going back to Legacy version, and can't do that without entering an email address first. Also trying to fill in the names and data fields is not easy like it used to be. The new way is way more complicated than it has to be and takes so much longer, which more headaches for people on the receiving end as well.

    1 vote

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    0 comments  ·  Fill & Sign  ·  Admin →
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    Hello Kelly,

    We understand you are encountering some trouble with the new feature in Request e-signatures. We apologize for any inconvenience this may cause. With Modernized experience, you now get simplified document authoring experience, leverage AI-assisted form field detection and ability to revise, organize & save document edits in-progress, add/ remove recipients during agreement creation step. Here’s more information.

    If you still prefer to use the earlier version you can revert back by following these steps:
    1.    Click on your profile icon.
    2.    Select "Settings".
    3.    In "E-signing settings", uncheck the box next to "Use the latest version of Request e-signatures".

    This change will only affect new created after making this adjustment. We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us.

    Thanks,

    Sign in Acrobat Web Team

  14. In addition to the previous feedback I recently submitted, the prerequisites for the tools are ridiculous. I am NOT going to pay $60 a month for all of Adobe's apps. If anything, Acrobat needs to lower prices if you guys want to get more people paying for it, because a $30 subscription for Acrobat Pro, when I could be paying $9/month + tax for ILovePDF, for almost the same tools. That is ridiculous, and the only way i'd ever pay for Acrobat Pro is if it was the only one I could be paying for. What we need is a…

    1 vote

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    0 comments  ·  Subscription  ·  Admin →
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  15. Acrobat subscriptions are WAY too expensive. ILovePDF charges so much less money for the same features as Acrobat, with a few exceptions, and that is horrible. Please, lower the prices for Acrobat Pro permanently, because under no circumstances am I paying $30 a month for that. Heck, the Creative Cloud ALL Apps plan is RIDICULOUS. The All Apps plan should be at $30/month, not Acrobat Pro. These subscriptions are way too expensive, and is probably the reason why not very many people even use the PDF format in the way they do with Word.

    1 vote

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  16. Can you please remove my card or account info, I had purchased adobe photoshop but I have an older PC so never used it, and requested a refund, which never happened now I am being charged each month from Adobe, this never ends! Please stop taking funds for products I do not use - raulcantu2018@gmail.com

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  17. The new update for the application is terrible. I am unable to edit any of my documents, unable to save anything, and it really has hindered my ability to complete work. I have switched to using Word for the majority of my needs at this point and finding work arounds for anything else I need. We are a paying customer.

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  18. Regarding: Share files with other users
    I can´t download or print or open shared files in desktop app, even the menu buttons are clickable.
    The "sharing" functionality is totally *.
    I´m already sarching for alternative PDF viewer. Too bad you maded Acrobat this *
    .

    1 vote

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    0 comments  ·  View PDF files  ·  Admin →
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  19. translate page to english

    3 votes

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    0 comments  ·  Other  ·  Admin →
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  20. aplikacja jest niemozliwa do korzystania!!! od pierwszego dnia korzystania zacina sie podczas edytowania pdf siedze ponad 2 h. jedna z najgorszych aplikacji z jakich korzystalam. od poczatku dzialal tak samo!nie da sie zniej korzystac!

    1 vote

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