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Acrobat Web

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5271 results found

  1. I WANT OUT! I am trying to cancel my free trial and I am stuck in an endless loop of it telling me "social media" sign-in isn't available, so it sends me code, I put that in change password, and IT WILL NOT GIVE ME OPTIONS TO GO ANYWHERE BUT TO DO THIS CIRCLE AGAIN>

    I am already SIGNED into my account - I clicked manage plans and cancel - that sends you to an endless loop

    LET ME THE **** OUT NOW

    1 vote

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  2. When I was first using Adobe Sign, the signature images were very high quality.

    At some point something changed and the signatures inserted into a PDF are extremely pixelated. Can email me at info@atkinsonfoundation.ca for more details.

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  3. Hate the new "Acrobat experience" Takes up too much space in the side bars and requires massive searching and no customization. Just horrible, change it to justify a higher ups job?

    1 vote

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  4. poderiam ser mais ágeis para realizar o cancelamento, tanto quanto é para adquirir a assinatura. quero cancelar e encontro dificuldades, alguém pode me ajudar! help

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  5. reminder to recipients does not work on bulk send!!1

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    Hello Salina,

    Could you provide us with more information about this issue? For example the type of remainder you try to use, attached documents, etc.


    Thanks,

    Adobe Sign Team

  6. Hard to tell which comment bubble goes with which comment. The highlighting should be more obvious and happen right away. Ditch the subtle animation on the talk bubble. Takes too much mental energy to process when I need to focus on the changes.

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  7. When I resolve comments, they don't disappear from the list like the way commenting works in google docs. I have to refresh the screen to get them to hide.

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  8. Dear Adobe - where is the compare files feature - it seems to have disappeared ? This is a very useful tool!

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  9. Useless editing text. Text just disappears as soon as I try to add to it or change it.

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    0 comments  ·  Edit PDFs  ·  Admin →
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    Hi Lara Goldingay, 


    Thank you for contacting us. Can you please apprise us with the following information to assist you better: 

    1) Is it happening for all files or with any specific document only? 

    2) Could you please share the workflow and file on which you faced the issue  Hoping to hear from you soon.  


    Thanks, 

    Indu

  10. Cannot access billing - get 404 error when attempting to go to adobe.store

    1 vote

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  11. Do not require all documents to be upload and automatically saved to "My Files" There are some documents that just need edited and saved physically not adobes online storage. This should be a setting where you can turn off auto save.

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  12. add the ability to edit the text fields online. I am running on an old computer for work and down want to download adobe acrobat (which i'm forced to the install creative cloud and all the other software that I don't want) Just make the web version as capable as the desktop app please and thank you

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    Hi Nolan,
    We are working on bringing all the features from the desktop version to the web version. Can you please let us know if you were looking for some specific features?

    Thanks,

    Indu

  13. Your product is slow, unreliable and does not save details locally prior to uploading.

    1 vote

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    0 comments  ·  Edit PDFs  ·  Admin →
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    Hi Stephen Dutton,  


    Thank you for contacting us. Can you please apprise us with the following information to assist you better: 

    1) Is it happening for all files or with any specific document only? 

    2) Could you please share the workflow and file on which you faced the saving issue  Hoping to hear from you soon.  


    Thanks, Indu

  14. Von : Vahide Altunay,
    Email: hagenbredde32@gmail.com -
    Hallo,
    ich möchte bereits - seit den ersten Stunden mein Probe-abo wieder kündigen. Jedoch kommt immer die Meldung "Social sign in not supported".
    Ich versuche es schon seit einer Woche.
    Ich kündige hiermit das Probe -abo.

    Mit freundlichen Grüßen

    1 vote

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  15. An issue has been coming up very often, where the document never autosaves, and I cannot find a way to manually save. This means I must exit the pdf and restart my annotation, which is extremely frustrating. Please fix this.

    1 vote

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  16. I cannot save a file once I do e signature. It doesn't work

    1 vote

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    0 comments  ·  Fill & Sign  ·  Admin →
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    Hello Nenad,

    Could you provide more details about this? Do you mean that after you put your signature in the file it cannot be saved? Or you cannot save a copy? Also could you provide a screenshot if there's a error message?


    Thanks,

    Acrobat sign team

  17. Connect

    1 vote

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  18. I deal with a lot of seniors and they have a very hard time submitting the documents because the submit button is hidden behind the cookie notification window. I waste so much time talking them through it and often just say "forget it" and then send them a paper copy. Can't something be done about this? Maybe put the submit button on top?

    1 vote

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    0 comments  ·  Fill & Sign  ·  Admin →
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  19. Cannot open signed Adobe Sign documents. It is telling the file is corrupt for every document in the account. This is not correct and is clearly an error within the Adobe system. It just started happening this week.

    1 vote

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    Hi Kyle,

    Could you provide more details on how/where you opened the Adobe Sign documents, as well as the name of one of such documents and when it's signed so we can look into it? 

    It'd also be helpful if you could provide us a screenshot of the error.

    Thanks,

    Adobe Sign Team

  20. when document is open and I chooose request esignatures, it goes to a blank pg. I must go to 'documents' tab and request esignature from there. This did not happen in the past. New glitch

    1 vote

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    Hi Diana,

    Thank you for your feedback. Are you still experiencing the issue? Does it happen to all of your documents or just particular ones? Are they uploaded by you or shared by others?

    If this only happens to certain documents, would you be able to share some with us so we can investigate?

    Thanks,

    Adobe Sign Team

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