5265 results found

1. Adobe Fill and Sign Mobile App to Cloud Sync corrupts filled form

   Forms filled on the Adobe Fill and Sign Mobile App are botched when uploaded to the adobe cloud. Alignment, font szie all messed up.

   Hours spent creating a template that can be editted in future is rendered into an illegible mess.

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   0 comments  ·  Fill & Sign  ·  Delete…  ·  Admin →
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   Gathering Feedback  ·  AdminWanda (Admin, Adobe) responded

   Hi Ismail,

   I have raised the issue with the team responsible. For the time being, could you please try the same documents with Fill & Sign feature in Acrobat mobile to see if it is a valid work around while we investigate this issue.

   Thanks,

   Adobe Sign Team

2. kut

   Ik heb nu 10 maanden van mijn jaarabonnement erop zitten en nu kan ik geen jpg naar pdf converteren omdat ik zogenaamd inlog met een proefversie..... Ik heb niets veranderd maar ineens lijkt het erop dat ik geen abonnement meer heb.

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   0 comments  ·  Documents/Upload  ·  Delete…  ·  Admin →
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   Resolved  ·  AdminShweta Sharda (Admin, Adobe) responded

   Hi,

   Thanks for reaching out. It seems that you have a paid subscription now and hence you should be able to convert files again.

   Please let us know if you still face any issues.

   
   

   Regards,

   Acrobat web team

3. Complaint about update

   This new version of sharing documents for e-signing is terrible. Can we go back to the old version?

   If not how do I cancel my subscription?

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   0 comments  ·  Send for Signature  ·  Delete…  ·  Admin →
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   Need Info  ·  AdminWanda (Admin, Adobe) responded

   Hi Rebecca,

   Could you please share more details about the issue? Where did you try to share? What problems or difficulties were you facing? Could you also share screenshot?

   Thanks,

   Adobe Sign team

4. indesign older versions restore

   I have older in-design program creations why are they gone? I need the older versions how do I get them?

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5. i’m so sorry I had to disconnect from our conversation concerning your offer. However, I am still not able to do this. I have just retired a

   i’m so sorry I had to disconnect from our conversation concerning your offer. However, I am still not able to do this. I have just retired and now going through several medical procedures that is keeping me pretty broke so adobe unless it is free or five dollars a month which I know is ridiculous is not going to help me at this time. I appreciate your willingness to help. Thank you.
   , I appreciate your willingness to help. Thank you Connie Brandes

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   0 comments  ·  Subscription  ·  Edit…  ·  Delete…  ·  Admin →
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6. "Upgrade" is not an upgrade!

   The "upgrade" is terrible!! I use the fill & sign feature regularly and to say that you have made it so much worse is an understatement. I used to be able to click where I was going to type and then use the arrow keys to get it exactly where I needed it. I could also tab between the places I was going to enter data, but that doesn't work anymore either. AND in multiple instances I would type a character and the text box would disappear so I would have to click on it for EVERY SINGLE CHARACTER!! A project that should've taken me 10 minutes took over 30 thanks to these "upgrades". I will once again be exploring my options for a PDF editor.

   The "upgrade" is terrible!! I use the fill & sign feature regularly and to say that you have made it so much worse is an understatement. I used to be able to click where I was going to type and then use the arrow keys to get it exactly where I needed it. I could also tab between the places I was going to enter data, but that doesn't work anymore either. AND in multiple instances I would type a character and the text box would disappear so I would have to click on it for EVERY SINGLE CHARACTER!! A… more

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   1 comment  ·  Fill & Sign  ·  Delete…  ·  Admin →
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7. Impossible to Sign In

   Acrobat Pro on Windows 10 is not working. Internet Explorer 11 support has ended and this keeps causing issues with logging in via the Windows program. The browser window to sign in never launches, making it impossible to use the software. Please fix!

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   0 comments  ·  Subscription  ·  Edit…  ·  Delete…  ·  Admin →
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8. Errors, unusable software

   I purchased acrobat a few weeks ago but the software is completely unstable and almost unusable. Whenever i open a document i get error messages and the screen freezes, i will be cancelling my subscription and seeking an alternative PDF software if this is not solved quickly

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   Need Info  ·  AdminHarshpreet Kaur (Admin, Adobe) responded

   Hi Gwydion, 

   Thank you for contacting us. To assist you better, Can you please apprise us with below information?

   • Are you using Acrobat on desktop or browser?
   • Screenshot of error message

   Regards,

   Harshpreet

9. Compress PDFs

   It originally said I could compress unlimited pdfs for free the other day and now it's tell me I need to subscribe. Very frustrating...

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10. add undelete feature

    Please add an undelete feature.

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11. Some information on site doesn't show

    On this site: https://www.adobe.com/acrobat/online/compress-pdf.html?mv=search&sdid=DZTGZX2P&ef_id=Cj0KCQiA_bieBhDSARIsADU4zLf1J-1wZ0TYN4ncAYXuQ-fo33VPqFASElBnHd1E25jIBWlr0YwT9vwaArSjEALw_wcB:G:s&s_kwcid=AL!3085!3!534511871257!e!!g!!how%20to%20reduce%20file%20size%20of%20pdf!12981897010!127982073834&cmpn=mobile-search&gclid=Cj0KCQiA_bieBhDSARIsADU4zLf1J-1wZ0TYN4ncAYXuQ-fo33VPqFASElBnHd1E25jIBWlr0YwT9vwaArSjEALw_wcB

    It does not show the answers when I'm on chrome in a regular browser, but it does show if I go to an incognito browser. I turned off all of my extensions thinking that would potentially cause this, and it still didn't show after refreshing. I don't need it, but wanted to make sure someone knew :)

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    Under review  ·  AdminShweta Sharda (Admin, Adobe) responded

    Hi Paxton,

    
    

    Thanks for reaching out to us. I am able to see the problem on Chromium Edge and we are looking into it.

    
    

    Regards,

    Acrobat web team

12. Adobe Web Browser Suggestions (Chrome)

    Please Please Please!!! Bring back the whole file name or an option where we can hover over the name and see the whole file name. If you could bring back the download PDF quick access icon instead of having to click the three dots and hit download.

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    Under review  ·  AdminHarshpreet Kaur (Admin, Adobe) responded

    Hi Philisa, 

    Thank you for your suggestions. We are reviewing your request and will consider to provide in future updates. 

    Thanks,

    Harshpreet

13. Popup Bad

    The consistent popup that says "welcome to adobe" every time I open a PDF is incredibly annoying. Please make it stop. I'm begging.

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14. combine

    combine files

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    Need Info  ·  0 comments  ·  Combine files  ·  Delete…  ·  Admin →
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15. File moving and grouping

    We should be able to grab and move files contextually. Make folders and organizing file share 'spaces' after files have been added is a nightmare. There should be an easier way to do this instead of 1 file at a time.

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    0 comments  ·  Upload and Organize files  ·  Edit…  ·  Delete…  ·  Admin →
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16. Issues with combining PDF's

    I signed up to be able to combine invoices I have exported to PDF from SAP and send out in one email. It seems I cannot do this, even though all three PDF's are open in Adobe when I try to combine it takes me to a webpage and asks me to drag and drop the files in. Well, this is annoying because when I export to adobe I cannot save to my computer. The save icon is greyed out. I have to email them to myself individually to save them to my computer, then drag and drop them in. This is not convenient, why can I not drag from Adobe's recent files to the website? or use the Adobe Acrobat Reader to combine the files I have open in the tabs?

    I signed up to be able to combine invoices I have exported to PDF from SAP and send out in one email. It seems I cannot do this, even though all three PDF's are open in Adobe when I try to combine it takes me to a webpage and asks me to drag and drop the files in. Well, this is annoying because when I export to adobe I cannot save to my computer. The save icon is greyed out. I have to email them to myself individually to save them to my computer, then drag and drop them in.… more

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17. Need to add filter for hidden files

    it needs to let us filter for hidden files.

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18. EM size > 1000 causes display error only in acrobat

    This is a SOFTWARE BUG in Acrobat reader. This PDF is not malformed. The embedded font has an EM size of 1736, rather than 1000, and the scaling is not being done.

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    Under review  ·  AdminHarshpreet Kaur (Admin, Adobe) responded

    Hi D Olifant, 

    Thank you for sharing the file. We are able to see the issue and will be working to fix the same. We will get back to you once issue is resolved. 

    Regards,

    Harshpreet

19. Non response

    My documents can't upload. It keeps reading error

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20. Billed twice

    I paid $169.13 on 10/13/22 for a yearly subscription. Why was I charged $25.91 on 1/22/23?

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