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Acrobat Web

Help us improve Document Cloud on the Web by sharing your feedback. Follow the instructions below to submit a feature request or bug report.

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Please provide the following information. You can post a new idea or search for ideas already submitted.

For a new feature request:

  1. Brief title
  2. Description of desired feature
  3. Why the feature is needed

For a new bug:

  1. Brief title
  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

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UserVoice is a third-party platform for product feedback. The Adobe Acrobat DC team regularly reviews ideas and incorporates them into product planning discussions. We can’t guarantee specific features or development timelines, but we read every suggestion and respond where we can. Please note that feedback is voluntary, and if you provide feedback, you give Adobe the right to use it without restrictions.

For all other questions and discussions, visit the Document Cloud PDF Services Community. 


Acrobat Web

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5458 results found

  1. E-sign Needs to be Changed

    The e-sign changes have been very confusing for most of our clients. They don't see the "click to sign" "continue" buttons and about 90% of them miss the final submit button. I have had to get on video screen shares and follow up with clients on outstanding signatures 9/10 for every agreement that gets sent out. It is unsustainable, instead of doing billable work I have to walk them through how to complete an e-signature. I would like you to change this part of your platform into a more user friendly and or obvious format. So that I can stop…

    1 vote
    0 comments  ·  Fill & Sign  ·  Admin →
    How important is this to you?
    Under review  ·  AdminDavid Murillo (Admin, Adobe) responded

    Hi Hamed,

    We are sorry you're having troubles using our app. Your feedback is very important to us as it help us understand better the areas in which we can improve the usability of the app. We will work on this in future updates. Rest assured, your comments will be taken into consideration.

    Thanks for your patience.

    Sign in Acrobat Web Team

  2. Virtual assistant, real person hung up on me without any response.

    You can have the people who back up your personal assistant actually answer me as to why we were overcharged for our subscription. But the person hung up on me without one response. Wow.
    No one in your company will explain why you charged us $21.77/mo for a $12.99/mo subscription.

    1 vote
    0 comments  ·  Subscription  ·  Admin →
    How important is this to you?

  3. Stealing from elderly people must be how AA makes its money.

    You can improve your product by not stealing from people. You charged us $21.77/mo for a $12.99/mo subscription and then charged us for a whole year when we only wanted a month. Then had the nerve to charge us another $12.99 for the last 8 days of the year long obligation that we inadvertantly (elderly spouse with poor online skills) signed up for and were not allowed to cancel early. You prey on people like vultures, cheating and stealing from them. Oh yes, there are pages of fine print informing us of all of the rules hidden away amongst a…

    1 vote
    0 comments  ·  Subscription  ·  Admin →
    How important is this to you?

  4. Adobe Acrobat cheated us, charged us $21.77/mo for a $12.99/mo subscription

    Adobe Acrobat ROBBED us. We inadvertantly signed up for a year subscription when we only wanted it for a month. We were charged $21.77 per month for a year and then I go to finally cancel and find out that our subscription cost only $12.99 per month. Adobe Acrobat are cheaters and theives. Shame on you. SHAME!!!!

    1 vote
    0 comments  ·  Subscription  ·  Admin →
    How important is this to you?

  5. Not working after login

    The app is not working at all once I sign in. All the options to click on are not redirecting the app to a new page

    1 vote
    0 comments  ·  Home  ·  Admin →
    How important is this to you?
    Under review  ·  AdminDavid Murillo (Admin, Adobe) responded

    Hi Velga,

    We are sorry you are experiencing troubles with our app . We are triaging your issue and are gathering more information to understand the problem better. Could you provide more details regarding the issue you are having? For example if you are seeing an error when you try to click on an option or anything you consider could help us narrow down a possible solution for this.

    Thanks,

    Sign in Acrobat Web Team

  6. Unable to save rotated document permanently in same destination

    how come that we can't save a rotated document permanently on the PC ,please assist

    1 vote
    0 comments  ·  View PDF files  ·  Admin →
    How important is this to you?

  7. Stupid price

    I will not pay for something I can do online for free on numerous other websites. You let me do one PDF combination before I pay? Yeah, no way am I going to give you money.

    1 vote
    0 comments  ·  Combine files  ·  Admin →
    How important is this to you?

  8. HATE THE NEW CHANGES

    I despise change. I'm no completely unable top split a file into multiple pages by file size????? That's the whole point of splitting them.

    This version is sooooooop user UNFRIENDLY. I have to sometimes work remotely. The old EASY version is still on my office computer. But my new work from home laptop requires this new MESSED UP version that makes it hard to find ANY of the tools I typically use. HATE IT HATE IT HATE IT

    1 vote
    0 comments  ·  Organize Pages  ·  Admin →
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  9. Do you value your customers at all?

    I have been a longtime user and customer of adobe for adobe acrobat. I current have paid for the program and do use it regularly at work. I have just been given a new work computer that does not have adobe as its pdf software. I'm beginning to see why - there seems to be absolutely no support other than to push the purchase of monthly access at a price I, at least, will not pay,

    1 vote
    0 comments  ·  Subscription  ·  Admin →
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  10. Amélioration pièces jointes formulaire web

    Bonjour,

    À partir d'un formulaire web. J'aimerais télécharger toutes les pièces jointes des différents destinataires ayant complété un formulaire web (qui intègre les pièces jointes). Dans un gros zip avec un répertoire par destinataire. Un peu de la même manière que de "Télécharger les données des champs du formulaire". Au lieu de sélectionner le formulaire web, cliquer sur accords "total", cliquer sur le destinataire de l'accord, cliquer sur pièces jointes, cliquer sur chacune des pièces jointes afin des les télécharger.

    Bonne journée,

    Lionel LE FAOU

    1 vote
    0 comments  ·  Documents/Upload  ·  Admin →
    How important is this to you?

  11. Beratung

    Das Telefonat mit eurem Serviceteam vom 18. Juni 2024 um 10.03 Uhr mit einem weiblichen Berater war sehr enttäuschend. Sie hat mir zweimal gedroht, dass Telefon aufzuhängen ohne Grund.

    Diese Beratung widerspiegelt keine kompetente Firma.

    1 vote
    0 comments  ·  Notifications  ·  Admin →
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  12. Thanks for your assistance Pukh - great service !

    Everything looks good now - Thanks Pukh :-)

    1 vote
    0 comments  ·  Combine files  ·  Admin →
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  13. trouble converting pdf to word

    your web site does not work properly. when i try to convert a pdf to word, i get a message saying that my pdf file security settings do not allow the conversion. i do not have any security on my pdf's so this should not be happening. i am very unhappy with this service that i am paying for.

    1 vote
    0 comments  ·  Export PDF  ·  Admin →
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  14. ****

    this is **** isn't it?

    1 vote
    0 comments  ·  View PDF files  ·  Admin →
    How important is this to you?

  15. Prozessschritt-Benachrichtigungen nicht zu verwenden

    Ich hatte ein Dokument erstellt, was von zwei anderen Parteien und mir unterzeichnet werden musste.
    Über die erste Unterschrift wurde ich noch informiert. Leider wurde ich aber nicht darüber informiert, dass die zweite Partei unterzeichnet hat und meine Unterschrift fehlt.
    Das ist echt schlecht, wenn man sich auf den Prozess nicht verlassen kann.

    1 vote
    0 comments  ·  Fill & Sign  ·  Admin →
    How important is this to you?
    Under review  ·  AdminDavid Murillo (Admin, Adobe) responded

    Hallo Markus,

    Es tut uns leid, dass Sie Probleme mit unserer App haben. Wir untersuchen Ihr Problem und sammeln weitere Informationen, um das Problem besser zu verstehen. Könnten Sie uns weitere Einzelheiten zu Ihrem Problem mitteilen? Wenn Sie beispielsweise einen Fehler in einem Teil des Signatur-Workflows feststellen oder uns Einzelheiten mitteilen, die uns Ihrer Meinung nach dabei helfen könnten, die Ursache des Problems einzugrenzen 

    Vielen Dank, 

    Anmelden Acrobat Web Team

  16. I can't save changes to my document

    This file is not opening from the cloud and when I opened it with Acrobat DC, it said it couldn't save the file.

    1 vote
    0 comments  ·  Commenting  ·  Admin →
    How important is this to you?

  17. Demanding Money when subscription has been cancelled and fee paid

    Stop sending emails saying you are owed money when an account has been cancelled and you have received the cancellation fee. Disgusting to demand payment when you are not owed anything!

    1 vote
    0 comments  ·  Subscription  ·  Admin →
    How important is this to you?

  18. rename & move options

    I seem to be constantly frustrated with saving a document that was created in an email, saved to the documents in win11. how can this document be saved to the adobe coud storage easily?

    also why can i get the rename option for a document in one place and not another? for example, if a document is in recent folder no rename option. same goes for the move option.

    both options are inconsistent. im constantly have to guess where the document options will be . why can't they just always be available when you right click onrthe document?

    thank you

    2 votes
    0 comments  ·  Documents/Upload  ·  Admin →
    How important is this to you?

  19. Unnecessary Adobe Pro Subscribe Screes

    Hi, please remove the "try acrobat pro" and "subscribe" messages from Adobe Acrobat - they are unnecessary as I already have purchased the yearly Adobe package that meets my needs and also the unwanted messages take precious laptop screen viewing real

    1 vote
    0 comments  ·  Other  ·  Admin →
    How important is this to you?

  20. I am furious that I cant edit text in a pdf if it recognizes the og format as a jpg

    I want my money back I cant edit text if there is a jpg embedded this has ruined acrobat for me and I am canceling my subscription

    1 vote
    Need Info  ·  0 comments  ·  Edit PDFs  ·  Admin →
    How important is this to you?
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