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Acrobat Web

Help us improve Document Cloud on the Web by sharing your feedback. Follow the instructions below to submit a feature request or bug report.

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Please provide the following information. You can post a new idea or search for ideas already submitted.

For a new feature request:

  1. Brief title
  2. Description of desired feature
  3. Why the feature is needed

For a new bug:

  1. Brief title
  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

The UserVoice feedback pages are for feature requests and bug reports only. If your submission is not a product feature, suggestion or product question, it may be removed. Only upload content that you have permission to use and refrain from posting personal information (home address, phone number, email address, serial number, or credit card information). Spam, content that promotes illegal activity, vulgar or abusive language, or fraudulent or phishing links are not allowed on this platform.

UserVoice is a third-party platform for product feedback. The Adobe Acrobat DC team regularly reviews ideas and incorporates them into product planning discussions. We can’t guarantee specific features or development timelines, but we read every suggestion and respond where we can. Please note that feedback is voluntary, and if you provide feedback, you give Adobe the right to use it without restrictions.

For all other questions and discussions, visit the Document Cloud PDF Services Community. 


Acrobat Web

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5448 results found

  1. paid for it and cannot get adobe pro to open on my comuter

    paid for adobe Pro and I cannot get it n my computer. It opens to an older account

    1 vote
    0 comments  ·  Subscription  ·  Admin →
    How important is this to you?

  2. Program açılışta hata veriyor

    Ürünü kullanamıyorum

    1 vote
    0 comments  ·  Other  ·  Admin →
    How important is this to you?

  3. Showing the wrong receiver name

    Showing the wrong receiver name
    I found a bug at the adobe acrobat
    Adobe Acrobat is changing the user name on consent form...

    I've filed a consent to L. S., but after sending it, Adobe is showing it as W.S. at the documents page, but when you go to check the file it shows a different name.

    Would it have any issues on the document signature and name displayed in the document?

    1 vote
    0 comments  ·  Send for Signature  ·  Admin →
    How important is this to you?
    Under review  ·  AdminHector Luna (Admin, Adobe) responded

    Hi UX Team,

    We're sorry that you're experience this issue, we will take under review your case.

    Thanks for letting us know, and if you have any other issue, doubt or suggestion, don't hesitate to write in this forums.

    Best regards,

    Sign in Acrobat Web Team

  4. Showing the wrong receiver name

    I found a bug at the adobe acrobat
    Adobe Acrobat is changing the user name on consent form I don't know why... this is why I thought you were sending other consent forms...

    I've filed a consent to L. Stafford, but after sending it, Adobe is showing it as W.Stafford at the documents page

    Would it have any issues on the document signature and name displayed in the document?

    0 votes
    1 comment  ·  View PDF files  ·  Admin →
    How important is this to you?

  5. UI

    Adobe's UI has been a very poor experience for me from the first time I used your cloud-based suite. It's hard to nail down where the problems are but navigation, searching, information on-screen and "what to do next" is quite bad. Rather than ask me you should first fire your UIX team and hire a new set. Looking forward to seeing what they come up with.

    1 vote
    0 comments  ·  Search  ·  Admin →
    How important is this to you?

  6. Adobe E-Sign allowing only signer 1 in bulk send

    How do I add multiple signers?

    I want them to sign the same document in different places. The add a signer seems to be missing. I do not want everyone to be person 1. I need person 1, 2 and 3

    1 vote
    0 comments  ·  Send for Signature  ·  Admin →
    How important is this to you?
    Resolved  ·  AdminHector Luna (Admin, Adobe) responded

    Hello Abbie,

    Thanks for requesting help with use, on the same page that you send on the screen shot, add the first signer, then use TAB or SPACE to add another email as signer.

    If you have any other question or suggestion, let us know.

    Best regards,

    Sign in Acrobat Web Team

  7. Can't save

    I can't save on the online adobe version. Why?

    1 vote
    Need Info  ·  1 comment  ·  Organize Pages  ·  Admin →
    How important is this to you?

  8. Imposible to remove a cross that was my signature before the import

    J'ai une enorme croix à la place de ma signature dont je n'arrive pas à me débarasser

    1 vote
    0 comments  ·  Fill & Sign  ·  Admin →
    How important is this to you?
    Need Info  ·  AdminJose Carlos Lozano (Admin, Adobe) responded

    Hello Florian,

    We are sorry you are experiencing trouble with this feature. 

    Would you be so kind to explain the issue you are facing a little bit deeper? That'd be really helpful for us to have a better understanding of the problem. 

    Also, it'd be great if you could provide the document as well.

    Thanks,

    Sign in Acrobat Web Team

  9. auth.services.adobe.com refused to connect.

    auth.services.adobe.com refused to connect.

    Fix the above error please.

    1 vote
    0 comments  ·  Other  ·  Admin →
    How important is this to you?
    Under review  ·  AdminHector Luna (Admin, Adobe) responded

    Hello Kimberly,

    Thank you for contacting Sign in Acrobat Web Support regarding the issue. We apologize for any inconvenience you may have experienced while attempting to connect to aut.services.adobe.com, we will triage your issue and keep you informed about it.

    Best regards,

    Sign in Acrobat Web Team

  10. I can't combine files

    Can't combine files

    1 vote
    0 comments  ·  Combine files  ·  Admin →
    How important is this to you?

  11. Just does ot work

    All I want to do is open a download and I just keep getting offers of products that I just do not know how to use ...stop that if you want to improve

    1 vote
    0 comments  ·  Other  ·  Admin →
    How important is this to you?

  12. 어도비 가격오류

    안녕하세요 학생기준으로 어도비를 결제했는데 저번달까지 23100원씩 빠지다가 이번달부터 39000원인데 이유가 뭔가요?

    1 vote
    0 comments  ·  Other  ·  Admin →
    How important is this to you?

  13. Activation

    HI
    I hav adobe X std version.

    Today I did not activate it again after my HDD format.

    Please guide.

    1 vote
    0 comments  ·  Subscription  ·  Admin →
    How important is this to you?

  14. Adobe sign app not working

    Something is wrong with the Adobe Sign app. It hasn't worked for a few weeks. I was hoping yall would figure it out.

    It's formated weird and I can not send documents out.

    Please help.

    1 vote
    0 comments  ·  Fill & Sign  ·  Admin →
    How important is this to you?
    Under review  ·  AdminHector Luna (Admin, Adobe) responded

    Hi Aussie Pet Mobile River Oaks, 

    We're sorry to hear that you're having issues with the app, could you bring us a little more details? It was on desktop or web? It was with a specific file?

    We will triage your issue and do our best to resolve it. Thanks for letting us know, and feel free to bring any issue or doubt.

    Best regards,

    Sign in Acrobat Web Team

  15. h

    huiningli's IMM5709 Application

    1 vote
    0 comments  ·  Create PDF  ·  Admin →
    How important is this to you?

  16. Combine file function is terrible

    I have tried numerous times today to do something so simple ... combine several files together in one pdf ... yet your $h1T software cannot do it ... and provides a message at the end of the process that provides no value because it does not explain the problem.

    1 vote
    Need Info  ·  1 comment  ·  Combine files  ·  Admin →
    How important is this to you?

  17. Adobe is a disaster

    Your system is a disaster. It's incredibly complex and bloated, non intuitive and costly. It can't do the super simple things that are actually needed (eg reducing file size) and instead bombards users with "what's new" and totally irrelevant AI prompts.
    Get real and improve this product.

    2 votes
    Need Info  ·  1 comment  ·  Edit PDFs  ·  Admin →
    How important is this to you?

  18. e-signature list

    Please add (as soon as possible) the ability to copy email addresses into the e-signature list. Currently you can only type a person's email, which is a major oversight. Emails can be complicated and a single typo will result in the person not receiving the form for e-signature.

    1 vote
    0 comments  ·  Fill & Sign  ·  Admin →
    How important is this to you?
    Under review  ·  AdminHector Luna (Admin, Adobe) responded

    Hi Will Snyder, 

    Thank you for your suggestion! We appreciate your interest in helping us improve our product. We are always looking for ways to improve our product and will definitely consider your request.

    Best regards,

    Sign in Acrobat Web Team

  19. You are all ********, you charge us whatever you want for services that don't work. I have uploaded a pdf file for comments and cooperation

    You are all ********, you charge us whatever you want for services that don't work.
    I have uploaded a pdf file for comments and cooperation and some pages are not displayed. They are slow to load and never load. It tells me that it is loading but nothing happens.
    What can I do to fix it?

    1 vote
    0 comments  ·  Documents/Upload  ·  Admin →
    How important is this to you?

  20. Bring back calculated fields

    You've ruined all my templates by deleting calculated values. I need that functionality and it makes absolutely no sense why you've removed it. Unless you bring it back, I'll need to look for a different e-sign solution. What the ****?

    1 vote
    0 comments  ·  Create Template  ·  Admin →
    How important is this to you?
    Gathering Feedback  ·  AdminJose Carlos Lozano (Admin, Adobe) responded

    Hello Katie, 

    We are sorry you were experiencing trouble with this feature, and we offer you our apologies. But I have great news for you now, this has been implemented back.

    Please let us know if this is working fine for you.

    Thanks,

    Sign in Acrobat Web Team

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