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Acrobat Web

Help us improve Document Cloud on the Web by sharing your feedback. Follow the instructions below to submit a feature request or bug report.

Need support? Please visit Learn and Support to get started, find quick answers, engage with our vibrant community, and connect with Adobe staff.

Please provide the following information. You can post a new idea or search for ideas already submitted.

For a new feature request:

  1. Brief title
  2. Description of desired feature
  3. Why the feature is needed

For a new bug:

  1. Brief title
  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

The UserVoice feedback pages are for feature requests and bug reports only. If your submission is not a product feature, suggestion or product question, it may be removed. Only upload content that you have permission to use and refrain from posting personal information (home address, phone number, email address, serial number, or credit card information). Spam, content that promotes illegal activity, vulgar or abusive language, or fraudulent or phishing links are not allowed on this platform.

UserVoice is a third-party platform for product feedback. The Adobe Acrobat DC team regularly reviews ideas and incorporates them into product planning discussions. We can’t guarantee specific features or development timelines, but we read every suggestion and respond where we can. Please note that feedback is voluntary, and if you provide feedback, you give Adobe the right to use it without restrictions.

For all other questions and discussions, visit the Document Cloud PDF Services Community. 


Acrobat Web

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Feedback for Document Cloud Web

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5458 results found

  1. Just does ot work

    All I want to do is open a download and I just keep getting offers of products that I just do not know how to use ...stop that if you want to improve

    1 vote
    0 comments  ·  Other  ·  Admin →
    How important is this to you?

  2. 어도비 가격오류

    안녕하세요 학생기준으로 어도비를 결제했는데 저번달까지 23100원씩 빠지다가 이번달부터 39000원인데 이유가 뭔가요?

    1 vote
    0 comments  ·  Other  ·  Admin →
    How important is this to you?

  3. Activation

    HI
    I hav adobe X std version.

    Today I did not activate it again after my HDD format.

    Please guide.

    1 vote
    0 comments  ·  Subscription  ·  Admin →
    How important is this to you?

  4. Adobe sign app not working

    Something is wrong with the Adobe Sign app. It hasn't worked for a few weeks. I was hoping yall would figure it out.

    It's formated weird and I can not send documents out.

    Please help.

    1 vote
    0 comments  ·  Fill & Sign  ·  Admin →
    How important is this to you?
    Under review  ·  AdminHector Luna (Admin, Adobe) responded

    Hi Aussie Pet Mobile River Oaks, 

    We're sorry to hear that you're having issues with the app, could you bring us a little more details? It was on desktop or web? It was with a specific file?

    We will triage your issue and do our best to resolve it. Thanks for letting us know, and feel free to bring any issue or doubt.

    Best regards,

    Sign in Acrobat Web Team

  5. h

    huiningli's IMM5709 Application

    1 vote
    0 comments  ·  Create PDF  ·  Admin →
    How important is this to you?

  6. Combine file function is terrible

    I have tried numerous times today to do something so simple ... combine several files together in one pdf ... yet your $h1T software cannot do it ... and provides a message at the end of the process that provides no value because it does not explain the problem.

    1 vote
    Need Info  ·  1 comment  ·  Combine files  ·  Admin →
    How important is this to you?

  7. Adobe is a disaster

    Your system is a disaster. It's incredibly complex and bloated, non intuitive and costly. It can't do the super simple things that are actually needed (eg reducing file size) and instead bombards users with "what's new" and totally irrelevant AI prompts.
    Get real and improve this product.

    2 votes
    Need Info  ·  1 comment  ·  Edit PDFs  ·  Admin →
    How important is this to you?

  8. e-signature list

    Please add (as soon as possible) the ability to copy email addresses into the e-signature list. Currently you can only type a person's email, which is a major oversight. Emails can be complicated and a single typo will result in the person not receiving the form for e-signature.

    1 vote
    0 comments  ·  Fill & Sign  ·  Admin →
    How important is this to you?
    Under review  ·  AdminHector Luna (Admin, Adobe) responded

    Hi Will Snyder, 

    Thank you for your suggestion! We appreciate your interest in helping us improve our product. We are always looking for ways to improve our product and will definitely consider your request.

    Best regards,

    Sign in Acrobat Web Team

  9. You are all ********, you charge us whatever you want for services that don't work. I have uploaded a pdf file for comments and cooperation

    You are all ********, you charge us whatever you want for services that don't work.
    I have uploaded a pdf file for comments and cooperation and some pages are not displayed. They are slow to load and never load. It tells me that it is loading but nothing happens.
    What can I do to fix it?

    1 vote
    0 comments  ·  Documents/Upload  ·  Admin →
    How important is this to you?

  10. Bring back calculated fields

    You've ruined all my templates by deleting calculated values. I need that functionality and it makes absolutely no sense why you've removed it. Unless you bring it back, I'll need to look for a different e-sign solution. What the ****?

    1 vote
    0 comments  ·  Create Template  ·  Admin →
    How important is this to you?
    Gathering Feedback  ·  AdminJose Carlos Lozano (Admin, Adobe) responded

    Hello Katie, 

    We are sorry you were experiencing trouble with this feature, and we offer you our apologies. But I have great news for you now, this has been implemented back.

    Please let us know if this is working fine for you.

    Thanks,

    Sign in Acrobat Web Team

  11. program açılmıyor

    Acrobat programını açamıyorum

    1 vote
    0 comments  ·  Create Template  ·  Admin →
    How important is this to you?

  12. Can't do something as simple as attach a jpg to a document.

    Stop over-complicating things to the point where they break. I'm being forced to used your garbage programs for work, and I've spent the last 7 hours troubleshooting adobe sign because it refuses to accept a simple .jpg.

    I have nothing but a miserable experience every time I'm forced to use any adobe product.

    1 vote
    0 comments  ·  Fill & Sign  ·  Admin →
    How important is this to you?
    Under review  ·  AdminDavid Murillo (Admin, Adobe) responded

    Hi Dustin,

    We are sorry you are experiencing trouble with the new feature . We are triaging your issue and are gathering more information to understand the problem better. We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us.

    Thanks,

    Sign in Acrobat Web Team

  13. tell me what I have paid for. ALso I do I save

    I do NOT want to upgrade. I just want to have access to what I have already purchased. Your site is confusing

    1 vote
    0 comments  ·  Other  ·  Admin →
    How important is this to you?

  14. Fillable PDF does not render

    Fillable PDFs cannot be opened by your online PDF editor, which is very counter-intuitive. It says it needs a later version of the PDF viewer to view the document contents, despite the fact the the web viewer should be one of the most up-to-date versions possible.

    1 vote
    1 comment  ·  View PDF files  ·  Admin →
    How important is this to you?

  15. Editing is challenging

    I find editing documents challenging in Acrobat. It was once very straightforward.

    2 votes
    Need Info  ·  0 comments  ·  Edit PDFs  ·  Admin →
    How important is this to you?

  16. Feature request - disable cloud

    How do I disable Adobe Cloud? It is useless and invasive.

    1 vote
    0 comments  ·  Documents/Upload  ·  Admin →
    How important is this to you?

  17. BAD CUSTOMER SERVICE

    BAD CUSTOMER SERVICE!!!!! LEFT THE CHAT WITHOUT SOLVING ISSUE

    1 vote
    0 comments  ·  Subscription  ·  Admin →
    How important is this to you?

  18. Want to delete e-mail addresses Adobe stores

    Need to be able to delete e-mail addresses of recipients as we wish. How do I do this?

    This is a privacy matter, and it mean lead us to use an out of date address.

    1 vote
    0 comments  ·  Send for Signature  ·  Admin →
    How important is this to you?
    Under review  ·  AdminDavid Murillo (Admin, Adobe) responded

    Hi Curt,

    We appreciate that you reach out to us and we are glad to help. In order to clear recipient email suggestion, please follow below steps:

    1. Log in to Acrobat Web

    2. On the Home page, click on the User profile icon button on the top right corner of the screen

    3. Click on Settings

    4. On the Auto-Suggestions option, click on the Clear Suggestions button

    5. This will open a confirmation modal, click on Clear all button

    By doing this, the recipient email suggestions will be cleared out completely 

    Please feel free to reach out again if you have any further questions.

    Thanks,

    Sign in Acrobat Web Team

  19. ADOBE SIGN DOES NOT WORK 9 TIMES OUT OF 10 SINCE RECENT UPDATES

    Adobe sign literally just does not work half the time now. It's useless and our company is going to change to another service instead as a result. All of your recent updates have caused a myriad of bugs and none of them have been addressed despite giving feedback multiple times. Maybe it would be smart to focus on ensuring that your core services continue to work as intended instead of offering me AI tools that I don't want or need and are frankly useless when your base services don't work anyway.

    1 vote
    0 comments  ·  Send for Signature  ·  Admin →
    How important is this to you?
    Under review  ·  AdminDavid Murillo (Admin, Adobe) responded

    Hello,

    We are sorry that you are experiencing problems with our application. Could you please provide more information on these? This will help us address them as soon as possible.

    We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us.

    Thank you,

    Sign in Acrobat Web Team

  20. Irreführung! Nix ist umsonst

    Irreführung hoch 10!
    Überall bei Google und beim öffnen der Seite wird "kostenfrei" beworben. Nach 2s nach öffnen der Seite öffnet sich das Bezahlfenster mit utopischen Abofallen...sorry Adobe ist für immer für mich gestorben...

    1 vote
    0 comments  ·  Combine files  ·  Admin →
    How important is this to you?
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