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Acrobat Web

Help us improve Document Cloud on the Web by sharing your feedback. Follow the instructions below to submit a feature request or bug report.

Need support? Please visit Learn and Support to get started, find quick answers, engage with our vibrant community, and connect with Adobe staff.

Please provide the following information. You can post a new idea or search for ideas already submitted.

For a new feature request:

  1. Brief title
  2. Description of desired feature
  3. Why the feature is needed

For a new bug:

  1. Brief title
  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

The UserVoice feedback pages are for feature requests and bug reports only. If your submission is not a product feature, suggestion or product question, it may be removed. Only upload content that you have permission to use and refrain from posting personal information (home address, phone number, email address, serial number, or credit card information). Spam, content that promotes illegal activity, vulgar or abusive language, or fraudulent or phishing links are not allowed on this platform.

UserVoice is a third-party platform for product feedback. The Adobe Acrobat DC team regularly reviews ideas and incorporates them into product planning discussions. We can’t guarantee specific features or development timelines, but we read every suggestion and respond where we can. Please note that feedback is voluntary, and if you provide feedback, you give Adobe the right to use it without restrictions.

For all other questions and discussions, visit the Document Cloud PDF Services Community. 


Acrobat Web

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Feedback for Document Cloud Web

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5448 results found

  1. program açılmıyor

    Acrobat programını açamıyorum

    1 vote
    0 comments  ·  Create Template  ·  Admin →
    How important is this to you?

  2. Can't do something as simple as attach a jpg to a document.

    Stop over-complicating things to the point where they break. I'm being forced to used your garbage programs for work, and I've spent the last 7 hours troubleshooting adobe sign because it refuses to accept a simple .jpg.

    I have nothing but a miserable experience every time I'm forced to use any adobe product.

    1 vote
    0 comments  ·  Fill & Sign  ·  Admin →
    How important is this to you?
    Under review  ·  AdminDavid Murillo (Admin, Adobe) responded

    Hi Dustin,

    We are sorry you are experiencing trouble with the new feature . We are triaging your issue and are gathering more information to understand the problem better. We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us.

    Thanks,

    Sign in Acrobat Web Team

  3. tell me what I have paid for. ALso I do I save

    I do NOT want to upgrade. I just want to have access to what I have already purchased. Your site is confusing

    1 vote
    0 comments  ·  Other  ·  Admin →
    How important is this to you?

  4. Fillable PDF does not render

    Fillable PDFs cannot be opened by your online PDF editor, which is very counter-intuitive. It says it needs a later version of the PDF viewer to view the document contents, despite the fact the the web viewer should be one of the most up-to-date versions possible.

    1 vote
    1 comment  ·  View PDF files  ·  Admin →
    How important is this to you?

  5. Editing is challenging

    I find editing documents challenging in Acrobat. It was once very straightforward.

    2 votes
    Need Info  ·  0 comments  ·  Edit PDFs  ·  Admin →
    How important is this to you?

  6. Feature request - disable cloud

    How do I disable Adobe Cloud? It is useless and invasive.

    1 vote
    0 comments  ·  Documents/Upload  ·  Admin →
    How important is this to you?

  7. BAD CUSTOMER SERVICE

    BAD CUSTOMER SERVICE!!!!! LEFT THE CHAT WITHOUT SOLVING ISSUE

    1 vote
    0 comments  ·  Subscription  ·  Admin →
    How important is this to you?

  8. Want to delete e-mail addresses Adobe stores

    Need to be able to delete e-mail addresses of recipients as we wish. How do I do this?

    This is a privacy matter, and it mean lead us to use an out of date address.

    1 vote
    0 comments  ·  Send for Signature  ·  Admin →
    How important is this to you?
    Under review  ·  AdminDavid Murillo (Admin, Adobe) responded

    Hi Curt,

    We appreciate that you reach out to us and we are glad to help. In order to clear recipient email suggestion, please follow below steps:

    1. Log in to Acrobat Web

    2. On the Home page, click on the User profile icon button on the top right corner of the screen

    3. Click on Settings

    4. On the Auto-Suggestions option, click on the Clear Suggestions button

    5. This will open a confirmation modal, click on Clear all button

    By doing this, the recipient email suggestions will be cleared out completely 

    Please feel free to reach out again if you have any further questions.

    Thanks,

    Sign in Acrobat Web Team

  9. ADOBE SIGN DOES NOT WORK 9 TIMES OUT OF 10 SINCE RECENT UPDATES

    Adobe sign literally just does not work half the time now. It's useless and our company is going to change to another service instead as a result. All of your recent updates have caused a myriad of bugs and none of them have been addressed despite giving feedback multiple times. Maybe it would be smart to focus on ensuring that your core services continue to work as intended instead of offering me AI tools that I don't want or need and are frankly useless when your base services don't work anyway.

    1 vote
    0 comments  ·  Send for Signature  ·  Admin →
    How important is this to you?
    Under review  ·  AdminDavid Murillo (Admin, Adobe) responded

    Hello,

    We are sorry that you are experiencing problems with our application. Could you please provide more information on these? This will help us address them as soon as possible.

    We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us.

    Thank you,

    Sign in Acrobat Web Team

  10. Irreführung! Nix ist umsonst

    Irreführung hoch 10!
    Überall bei Google und beim öffnen der Seite wird "kostenfrei" beworben. Nach 2s nach öffnen der Seite öffnet sich das Bezahlfenster mit utopischen Abofallen...sorry Adobe ist für immer für mich gestorben...

    1 vote
    0 comments  ·  Combine files  ·  Admin →
    How important is this to you?

  11. Sign in parallel

    Would love for the sign in parallel option to come back!

    1 vote
    0 comments  ·  Send for Signature  ·  Admin →
    How important is this to you?
    Under review  ·  AdminDavid Murillo (Admin, Adobe) responded

    Hi Bethany,

    We really appreciate your feedback and are working hard to improve the app with recurring updates. However, it is important to mention that parallel signing is available in the most recent version of the application. To enable this feature, you can use the following instructions:

    1. Start Request E-Signature workflow with any valid file

    2. On Add Recipient modal, uncheck the "Recipients must sign in order" checkbox. This will enable Parallel signing

    Please let us know if you have any further questions or comments regarding this or any other feature of our app.

    Thanks,

    Sign in Acrobat Web Team

  12. epub

    I am a 60 y.o. human, my eyesigh is deteriorating and it impossible to for me to read a pdf or word from in my phone and when I have to read the part that says that I read it. Every pdf and word for I have to conver to epub in order to read.
    I do not get it why you keep insisting on the pdf format.

    1 vote
    0 comments  ·  Other  ·  Admin →
    How important is this to you?

  13. VERY FRUSTRATING EXPERIENCE

    I just signed a document and clicked on the "you can download..." Instead of the document, I am redirected to your "Hi Nora" page. VERY FRUSTRATING EXPERIENCE... This never happened to me with the other platforms that offer similar services such as DOCUSIGN... Hope you will be able to fix this asap.

    1 vote
    0 comments  ·  Other  ·  Admin →
    How important is this to you?

  14. Stop app hanging! PLEASE!

    PLEASE stop Acrobat PRO DC and PhotoShop from hanging everytime I launch the programs. This never happened earlier. Now I have to launch, quit (before it hangs) and repeat several times (like a warm up) before I use either app.

    1 vote
    0 comments  ·  Other  ·  Admin →
    How important is this to you?

  15. Bitte um voherige Version

    Ich möchte die alte Version zurück, die neue funktioniert nicht, Mann kann nicht kopieren usw. Es kann zwar laut Angabe auf die vorige Version umgestellt werden , das habe ich schon x-mal versucht, funktioniert nicht. Bitte auf vorige Version zurücksetzen

    1 vote
    0 comments  ·  Create PDF  ·  Admin →
    How important is this to you?

  16. marcador de página

    Aquela opção de marcar a página não aparece nessa versão. Ela é muito importante quando estamos lendo e estudando em dispositivos diferentes

    1 vote
    0 comments  ·  Other  ·  Admin →
    How important is this to you?

  17. Bookmarks scrollbar does not appear

    The scrollbar in the bookmarks panel is not appearing in a very long, well bookmarked document.

    1 vote
    0 comments  ·  View PDF files  ·  Admin →
    How important is this to you?

  18. missing letters in filled up form through E-sign

    Hi, why is it that every time I save the PDF file I E-signed, some of the info I input in the document have missing 1 or 2 letters? I already finished filling up a form but I can't make use of it because of the missing letters in some details.

    1 vote
    0 comments  ·  Fill & Sign  ·  Admin →
    How important is this to you?

  19. Sorely lacking personal options

    Looking for an alternative. This software has become impossible to use.

    1 vote
    0 comments  ·  Other  ·  Admin →
    How important is this to you?

  20. unauthorized signature added to an unknown document

    yesterday I opened an e mail from pascao, a document poped up, automaticaly signed with my acrobat account, then disappeared. I cant seem to find the document anywhere and I dont know what my signature was added to. I didnt have a chance to review the document prior to my signarue being added, that being said, it was probably something I would not have signed. Im concerned about this, I should at least be able to find the document in my account somewhere, but I cant..

    1 vote
    0 comments  ·  Fill & Sign  ·  Admin →
    How important is this to you?
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